ParkWhiz

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Worked great!: I just used the ParkWhiz app for the first time, for an afternoon Pittsburgh Pirates baseball game. The last time I had tickets to an afternoon Pirates game I had to park in the Strip District, because I couldn’t find any available parking in town. I used the ParkWhiz app to prepay and reserve parking in the Gateway Center Garage, an easy walk to PNC Park. It worked great!
2. [R30] 5/5 · US Fantastic and easy parking app: Thank you ParkWhiz! I never thought I could love a parking app! First time using was during the NFL Draft in Pittsburgh, where parking was running $100-250 per day and in very short supply. ParkWhiz showed me a $30 security parking garage within a couple blocks of the events. ParkWhiz not only made it easy to reserve and prepay, but also added 3 hours of parking
3. [R46] 5/5 · US Fast and Easy.: This is an easy app to use. Once your account is set up, you’ve added your vehicles, and you have a regular place that you like to park, it’s two clicks and you have your parking pass. It takes me 15 seconds to buy a new pass when I need one. They are also responsive to disputes or other issues.
4. [R75] 5/5 · US Great parking app: This app is very simple and helpful to find parking before any event that you attend. You are able to pay ahead of time and will be given a QR code that will get you into your parking area quickly.
5. [R113] 3/5 · US It works well, but…: I think it’s a great app, and I have definitely saved money by booking through them several times in Los Angeles. The only issue is that the parking spot is not guaranteed. What is the point of pre-booking, if parking is not guaranteed?! For instance, a few days ago the parking lot I got had only a handful of spots left, I guess I got lucky…! I would have been furious if I ha
6. [R150] 5/5 · US Great app!: Shows a variety of choices and prices in NYC. Shows location and plenty of information about the garage including the best way to get in and images of the entrance. Great customer service. Discounts range from ok to jaw-dropping. Been using PW for years
7. [R157] 5/5 · US Use Park Whiz: This is the best way to find excellent parking at a very reasonable rate. Highly Recommended!
8. [R15] 5/5 · US Customer Support is excellent.: I primarily use Parkwiz in Detroit for the last 4 years. Yes as with any App it occasionally has an issue. Like 3 in 4+ years. Each time I call support and they are courteous and just solve the issue. Not once have they failed. Great company to work with.
9. [R52] 5/5 · US Great service: I have had very few issues with park whiz xbut have always had someone a phone call way to help out great customer service
10. [R62] 5/5 · US Received Refund!: Great response, the parking lot was closed, but Parkwhiz gave us a refund!! Thanks
11. [R3] 1/5 · US Nightmare: I purchased the parking pass for what the app alleged was a 24 hour public lot. upon arrival the attendant refused to open the gate to the lot, he stated the lot was exclusively for monthly clients. The app does not allow you to request a refund, you must email.
12. [R4] 1/5 · US Scam: They let Me book a parking spot but didn’t check that the parking lot was already completely full. Couldn’t park. Ended up showing late. Wasted gas. I tried to contact them through phone and app for a refund but they only let you speak to a simple, unhelpful bot. I had to do a charge back through my bank.
13. [R6] 1/5 · US Parking is not guaranteed: I purchased a parking spot for a July 4th event, drove 1 hr to the event, parking attendant said parking is full despite me paying for my parking spot ahead in parkwhiz. Customer support won’t help with refund. I had to submit a word form for refund. Still waiting on refund.
14. [R8] 1/5 · US Scam app: The parking lot I reserved was full and there was no attendant. There's no easy way to report this in the app to get a refund. Stay away from this garbage
15. [R2] 1/5 · US Got screwed; no help: ParkWhiz told me to show my parking pass to the garage attendant after parking. But there was no attendant present - only a security guard who said he could do nothing and that everything was automated. I tried to call the ParkWhiz help line, but I could not get through. So, I left, trusting that ParkWhiz would take care of things. Big mistake. I came back four hours later, p
16. [R9] 1/5 · US Charges twice upon exit: ParkWhiz works with garages that have broken app readers. When you exit they charge you twice what you agreed to and ParkWhiz doesn’t realize this is fraud
17. [R10] 1/5 · US Codes didn’t work: Used the app for the first time to book a parking garage. The instructions were clearly marked with a phot of the entrance including a matching address easily found by Google Maps. Upon entering, the code did not work. When I requested help from the garage, they indicated that the address did not match their parking garage and I was forced to pay on the spot. When attempting to
18. [R13] 1/5 · US QR Code didn’t work, still haven’t got a refund.: The parking garage wouldn’t accept the QR code on the app. So I had to pay for parking twice and they still haven’t given me a refund
19. [R7] 1/5 · US ParkWhiz has gone to dump: No customer support anymore why even bother they used to be great everyone spending on ai but no one to reach out to when there’s issues.
20. [R39] 3/5 · US Overpriced: I have 2 situations now where I have booked my parking on this app and I have paid more in the app than if I just paid in the lot/ramp. Today, I paid $60 for a spot that would have only been $30 if I paid upon arrival. It’s an easy app to use and easy to transfer the pass, but it should not cost double to use this app.
21. [R51] 1/5 · US Do Not Use!: DO NOT USE!! This company charged me $119 when the actual cost the Parking Lot was charging when we arrived was $35. That was a 240% mark up for parking - this should be illegal! There was plenty of parking available and it was not a high demand day. That was confirmed by parking lot attendants. The staff were shocked how much I paid and said to never use this service. Used this se
22. [R193] 3/5 · US Not as good: Less options and always more expensive than the competitors app in my city.
23. [R12] 2/5 · US Mutiple emails 1 phone number: This app has caused me excessive stress. Because I have multiple emails, but only one cell phone because my Google account happened to be logged into one of my other email account accounts when I purchased my parking I cannot view my parking ticket only through my email, but not through the app. When I tried to login with that email. I use my phone number, but it doe
24. [R20] 2/5 · US Search functionality has been broken: I used to love this app but sometime in the past year or so, the search functionality for a specific venue/event has been broken. For example, if I am looking for event parking for a specific show that runs several nights at a single venue, if I type the name of the show, the keyboard is in the way of the end of the search results. I will happily update this r
25. [R21] 1/5 · US Phone Verification Broken: Keeps asking for a phone number verification code but I never record one and I don’t want to add a phone number to my account
26. [R23] 1/5 · US Useless: App does Absolutely nothing and is constantly saying server error on everything I do I have a parking pass and it won’t even show up. Can’t put my vehicle down or nothing completely useless app to have wouldn’t waste the time on it
27. [R25] 1/5 · US This is useless in NYC: This app is not accepted by the parking garages even with a confirmed. reservation. Lots were full when I arrived with a reservation and one lot scanned me in on the app but the next day told me I never had a reservation there. I had to pay full price to get my car back. Very expensive.
28. [R26] 2/5 · US Garages decline ParkWhiz: 3 times now, I have paid for parking on this app and the garages have said they no longer accept ParkWhiz and I would still need to pay. I reached out to ParkWhiz and each time they took over 3 weeks to issue a refund, apologizing for being short-staffed.
29. [R41] 5/5 · US SCAM! BEWARE with NO REFUNDS: This app has turned bad. Recently I have had Multiple bad experiences to the point I am deleting the app. I like purchasing parking ahead especially in LA because looking for parking is stressful! Three times now they emphasized no refunds even for reasonable issues. I couldn’t use the first parking and they refused to refund me even though the parking date was weeks
30. [R11] 1/5 · US ParkWhiz will not refund me for a reservation that I was denied entry by the garage: I reserved a parking spot in a New York City garage using this app. I prepaid the parking and when I arrived at the garage, the attendant denied my entry because they said the lot was full. Since I arrived a few minutes past my reservation time I was unable to cancel and obtain a refund. ParkWhiz is saying that t
31. [R14] 1/5 · US Refund issue: This app had no issues with refunds in the past. I had a booking at a garage recently that was full so I had to buy another spot using the app. I requested a fund 2 times and have not heard back. It has been over a month. I am now using Spot Hero.
32. [R19] 1/5 · US No refunds, no customer support: Try to connect with customer support before booking a spot. You ll understand the SCAM