ParkWhiz vs ParkMobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] ParkWhiz 3/5 · US Not sure if this is worth it: You can book a parking but they don’t guarantee the parking lot will have spots at the moment you start your reservation, sometimes you will have to park somewhere else and come back, which will eat your savings. Price is decent if you get a spot. In several parking lots the app tells you that you have to park but all of them have a valet. Last, service is terribl
2. [R15] ParkWhiz 3/5 · US It works well, but…: I think it’s a great app, and I have definitely saved money by booking through them several times in Los Angeles. The only issue is that the parking spot is not guaranteed. What is the point of pre-booking, if parking is not guaranteed?! For instance, a few days ago the parking lot I got had only a handful of spots left, I guess I got lucky…! I would have been furious if I ha
3. [R66] ParkMobile 3/5 · US Fix the Search Bar!!!: Much better than it was, but sometimes I have to spam click the search bar because it just doesn't open! Please fix, it's been like this for over a year
4. [R78] ParkMobile 1/5 · US Be aware of zone changes: I just had a very bad experience as I typed in a zone number, standing right in front of the board so it was not mistyped. Figuring this would be fine and I finished the purchase for 3 hours. On returning, I had a parking violation and when I showed the receipt to the parking enforcement, the zone it showed was an entirely different zone. 5 digits vs the 4 and the numbers
5. [R14] ParkWhiz 5/5 · US Fast and Easy.: This is an easy app to use. Once your account is set up, you’ve added your vehicles, and you have a regular place that you like to park, it’s two clicks and you have your parking pass. It takes me 15 seconds to buy a new pass when I need one. They are also responsive to disputes or other issues.
6. [R42] ParkWhiz 5/5 · US Easy: Very easy to use App & clear instructions
7. [R70] ParkMobile 1/5 · US Can’t verify: Download the app unfortunately every time the app asked to verify my phone number with the code sent via SMS, the app would say invalid code. So in my case, the app doesn’t work.
8. [R76] ParkMobile 1/5 · US Fix your registration process: I downloaded the app and the option for registration: phone number OR email. I choose phone number. Sends me a verification code, phone number gets verified. Awesome! Next step: enter email OR use apple account OR google account to continue. I already chose to use my phone number instead of email and now you want both?! That is a total scam to get user data. I
9. [R1] ParkWhiz 1/5 · US Got screwed; no help: ParkWhiz told me to show my parking pass to the garage attendant after parking. But there was no attendant present - only a security guard who said he could do nothing and that everything was automated. I tried to call the ParkWhiz help line, but I could not get through. So, I left, trusting that ParkWhiz would take care of things. Big mistake. I came back four hours later, p
10. [R13] ParkWhiz 1/5 · US Parking is not guaranteed: I purchased a parking spot for a July 4th event, drove 1 hr to the event, parking attendant said parking is full despite me paying for my parking spot ahead in parkwhiz. Customer support won’t help with refund. I had to submit a word form for refund. Still waiting on refund.
11. [R80] ParkMobile 1/5 · US Worst customer service ever: If you're looking for a cheap parking and nice customer service do not pick this app. Their customer service is awful. Their app is not user-friendly. I end up booking my parking on the desktop when we got to the parking garage we noticed that the license plate was wrong. I cannot figure out how to edit it. There was no way to contact them on a Sunday because nobody wo
12. [R3] ParkWhiz 3/5 · US Overpriced: I have 2 situations now where I have booked my parking on this app and I have paid more in the app than if I just paid in the lot/ramp. Today, I paid $60 for a spot that would have only been $30 if I paid upon arrival. It’s an easy app to use and easy to transfer the pass, but it should not cost double to use this app.
13. [R11] ParkWhiz 5/5 · US SCAM! BEWARE with NO REFUNDS: This app has turned bad. Recently I have had Multiple bad experiences to the point I am deleting the app. I like purchasing parking ahead especially in LA because looking for parking is stressful! Three times now they emphasized no refunds even for reasonable issues. I couldn’t use the first parking and they refused to refund me even though the parking date was weeks
14. [R63] ParkMobile 3/5 · US Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
15. [R74] ParkMobile 2/5 · US Parking price: Way too expensive to park. !!
16. [R5] ParkWhiz 5/5 · US Customer Support is excellent.: I primarily use Parkwiz in Detroit for the last 4 years. Yes as with any App it occasionally has an issue. Like 3 in 4+ years. Each time I call support and they are courteous and just solve the issue. Not once have they failed. Great company to work with.
17. [R34] ParkWhiz 5/5 · US Great customer service when you have a question and need to speak with someone.: Awesome parking garages and service.
18. [R72] ParkMobile 1/5 · US Bad customer service: Customer service takes about 30 to 40 minutes to connect while the AI prompts you ever couple of minutes if you’d like to continue waiting. Then once connected it took over 10 minutes for the agent to respond back, only ever answering every 5 to 10 minutes. They offer zero support on payment claiming that they do not have authority, which is an outright lie. I paid for a serv
19. [R106] ParkMobile 1/5 · US Worthless Customer Service: The app design is lacking, and the company takes zero responsibility for design related errors. Good luck using this garbage app.