ParkMobile

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R9] 5/5 · US Best App Ever: ParkMobile app is a game changer! It has simplified parking payments. Best thing since sliced bread. Most intelligent cities employ this service so you can use it in several US areas.
2. [R13] 5/5 · US Great App: I find this app very helpful and convenient to use.
3. [R18] 5/5 · US A Must Have App: One word: Convenient
4. [R26] 5/5 · US 0 problems: This so has never given me problem and it’s conscience is spectacular, you don’t have to worry about running back to the meter or going overtime
5. [R17] 5/5 · US Great: Love this app, has almost all zones covered. I use this everywhere, the best!
6. [R96] 5/5 · US Best app ever!!!: I just want to say I loooveeee this app. We go to ocean city annually and parking is expensive down here but this app has made it so much easier one because I can park right next to the board walk now and it’s only 18 dollars for literally 3hrs and a couple of mins definitely a wonderful app!
7. [R314] 5/5 · CA Nice app!: The app is really user friendly. We were able to find a parking in Miami Beach on New Year Eve and the app help us not stress about it for the rest of the night.
8. [R20] 5/5 · US Functional: It works. Easy to understand. Does what it needs to do. Don’t change it.
9. [R22] 5/5 · US Great App: Friendly use and very convenient
10. [R32] 5/5 · US Simple, no fuss, WORKS: This is the kind of app design/function that all utilities should be like. No bull.
11. [R308] 5/5 · CA Facile: Simple rapide et facile à utiliser En anglais seulement
12. [R29] 5/5 · US Great App: So so convenient, easy to use and worry free. Great reminders during parking session.
13. [R35] 5/5 · US Parking is so easy: Love the zones and notifications. No more meters :)
14. [R221] 3/5 · US Good for parking, annoying ads: Great parking app. Makes it easy to track and reload your time thanks to the widget on the loc screen. However, the notification ads they started sending are annoying. Your whole purpose is parking, I’m going to turn off notifications if you’re going to use them to advertise to me
15. [R267] 5/5 · GB Fantastic app!: Fantastic app! Superbly integrated on iPhone… reservations, live activity, notifications… couldn't ask for more. Great job!
16. [R299] 5/5 · CA Finally a parking app that lets you park quickly the first time with Apple Pay: Finally a parking app that understands you don’t have the time to type your address and credit card number when you just got out of your car and need to be on your way. Apple Pay makes it so easy.
17. [R3] 1/5 · US Code invalid????: I’ve been trying to finish setting up my account, but the app insists that the code… every code… that gets texted to me is invalid. I’ve tried autofilling it from Messages. Manually typing it in. No dice. This. App. Is. Broken.
18. [R4] 1/5 · US Can’t verify: Download the app unfortunately every time the app asked to verify my phone number with the code sent via SMS, the app would say invalid code. So in my case, the app doesn’t work.
19. [R10] 1/5 · US Fix your registration process: I downloaded the app and the option for registration: phone number OR email. I choose phone number. Sends me a verification code, phone number gets verified. Awesome! Next step: enter email OR use apple account OR google account to continue. I already chose to use my phone number instead of email and now you want both?! That is a total scam to get user data. I
20. [R16] 4/5 · US Tech issue: Tried to login to no avail. Was supposed to get an email with code that never came, tried the same with text never came, had to go to the meter and add time to my parking using my credit card
21. [R6] 1/5 · US Bad customer service: Customer service takes about 30 to 40 minutes to connect while the AI prompts you ever couple of minutes if you’d like to continue waiting. Then once connected it took over 10 minutes for the agent to respond back, only ever answering every 5 to 10 minutes. They offer zero support on payment claiming that they do not have authority, which is an outright lie. I paid for a serv
22. [R12] 1/5 · US Worst customer service ever: If you're looking for a cheap parking and nice customer service do not pick this app. Their customer service is awful. Their app is not user-friendly. I end up booking my parking on the desktop when we got to the parking garage we noticed that the license plate was wrong. I cannot figure out how to edit it. There was no way to contact them on a Sunday because nobody wo
23. [R15] 1/5 · US Account stolen and no recourse: My account with my saved credit card info was stolen and used across the country. As soon as I noticed I had a two hour parking active I checked it out in the app. I immediately contacted support and told there’s nothing they can do and will not reverse the charge or even delete my application because there is an active parking session in progress. I also contacted
24. [R24] 1/5 · US Mistakes cannot be fixed: I put in the wrong space number and not only could I not fix it, but I couldn’t start a new session because I had an active session with that license plate. So I not only paid Park Mobile but had to pay a second time for a different overpriced lot. Customer service never answered. I held for about an hour. Took me 45 minutes to try to fix the issue before giving up and fi
25. [R11] 1/5 · US Be aware of zone changes: I just had a very bad experience as I typed in a zone number, standing right in front of the board so it was not mistyped. Figuring this would be fine and I finished the purchase for 3 hours. On returning, I had a parking violation and when I showed the receipt to the parking enforcement, the zone it showed was an entirely different zone. 5 digits vs the 4 and the numbers
26. [R19] 1/5 · US Suddenly Unusable. Fake reviews. Bring quarters.: I’ve been trying to use this app for two years in different cities and no matter the updates , it doesn’t allow any payment method to be accepted any zone ever. I’ve uninstalled and reinstall tried different payment methods. Even though he used to consistent and and easy app to use.
27. [R36] 1/5 · US Doesn’t work: Got a citation despite having an active session.
28. [R43] 1/5 · US Absolute garbage app. Glitches constantly and leaves you to get ticketed.: This app is an absolute joke. I was parked right in front of a meter in DC, looking directly at the zone number on the map, and the app repeatedly threw a generic "Parking Unavailable / No Parking Allowed" error. Tried entering multiple overlapping block codes manually, and the app completely locked me out of paying while m
29. [R2] 1/5 · US Fraud: They leave no way to fix the error if you have a default vehicle and are paying for a different vehicle. People make mistakes and they profit from them.
30. [R30] 1/5 · US Loads wrong license plate into app: When I loaded this app, it loaded my son‘s license plate. Not even my own license plate. There was no way after adding the license plate. I wanted to get a parking sticker for, that I could swap it out. There’s no way to cancel the sticker. We had to go and buy a brand-new Parking sticker with a different phone. Response from the company has been horrible. I
31. [R7] 3/5 · US Service Fee Bad: Charging a service fee in addition to parking fee - not good. It’s not a convenience fee, it’s greed.
32. [R8] 2/5 · US Parking price: Way too expensive to park. !!
33. [R27] 1/5 · US No honest business app: On Sunday there is no parking fee on New Jersey street parking. But this App is still charging $0.75 for parking. It doesn’t practice honest business. It’s disgusting!!!
34. [R38] 4/5 · US Makes it easy to spend outrageously inflated amounts of money for parking.: Is it me, or do the rates being charged for parking keep going up and up and up and up?
35. [R79] 3/5 · US Keeps sending marketing notifications: App works great for parking. But I have turned off notifications for marketing purposes but I keep getting them regularly. Their customer service is AI and have not been able to communicate with a person. Very annoying.
36. [R46] 1/5 · US Marketing Notifications: I originally turned off Marketing Communications, then toggled it on and back off, yet the app is still pushing marketing ads on a daily basis. Developers please correct this.
37. [R51] 1/5 · US Slimy marketing notifs: Sends scum marketing push notifications despite having turned them off in the app
38. [R59] 1/5 · US Ads in notifications: Great parking experience, but if you turn on notifications, they’ll use them to send you ads.
39. [R14] 4/5 · US Two hr max: Like the app. Convenient but some meters only 2 hours not so much
40. [R33] 5/5 · US ParkMobile pluses and minuses: Generally speaking, this app is very useful and, once you get it set up, very efficient. The one Problem I have noticed so far is that if you go to multiple spaces and have time left in the first couple, accessing a third space seems to be impossible using the app. This situation arose for me when I bought too much time in the first couple of locations, so that when
41. [R40] 1/5 · US Oh so now you can’t add more time?: Out of nowhere now I can’t add more time to my meter when it’s up. I’m gonna get a ticket and I can’t figure out where to park my car near my job because I can’t park at at ANY of the nearby zones anymore. Awesome that’s so great thanks!!!!!!!!!!!!!!!
42. [R47] 2/5 · US Cannot end early and start another session: Not user friendly
43. [R1] 1/5 · US Who designed this app?!?: Someone who has never used it…or has never used public parking…or has never driven a car, that’s who. It doesn’t work with the iPhone camera. Come on, guys. This is common sense. Fix your app!!!!!
44. [R44] 2/5 · US Inconsistent and unreliable: Bad UI and hard to work without installing the app. The phone number doesn’t work.
45. [R57] 2/5 · US This app cost us a $50 parking violation ticket: I do not recommend this app. On vacation in a vehicle other than my normal vehicle (which is not an uncommon thing), paid for 2 hrs parking via ParkMobile, came back to a $50 parking violation. Cannot get a human on the ParkMobile customer service. ParkMobile used my home vehicle license plate instead of the vehicle that I was in causing all of this
46. [R68] 1/5 · US Doesn’t Allow Updates or Quick Cancel: They use your default car and make sure to verify before booking. Used it for an event parking and you can’t update the car and have to pay twice. Such a poor user experience. It would be easy to allow a license plate adjustment or cancel a session.
47. [R37] 1/5 · US I was charged to download?: No where on your app description does it state that I would be billed $18.49 to download the app. Please refund that amount. Charging $18.49 to use the app once is not a convenience I need.
48. [R77] 4/5 · US Battery Drain: I installed this app to buy parking in Newport Beach CA. It worked. But then it started an counter that sucked my Battery dry
49. [R34] 3/5 · US Fix the Search Bar!!!: Much better than it was, but sometimes I have to spam click the search bar because it just doesn't open! Please fix, it's been like this for over a year
50. [R239] 3/5 · US Charging me when free parking: I frequently use ParkMobile. Convenient app. The other day I went to go pay for my parking. Turns out parking was free at that moment. However, ParkMobile was still trying to charge me $0.60. that doesn’t seem right to me. ParkMobile knows that parking is free for the rest of the day. In stead of telling your customers you are trying to charge them a service fee for
51. [R377] 3/5 · CA Good App, Service charges are too high: Service charges are too high for limited parking time. (0.70$ for parking 0.41$ service charge).
52. [R55] 1/5 · US Riddled with issues: App hasn’t worked in months no matter how many times I update it. Can’t select a parking zone and proceed with payment, nor can I access the chatbot for assistance.
53. [R63] 1/5 · US $30 ticket due to app error: And no reimbursement. Just not worth the risk anymore.
54. [R45] 1/5 · US Trash: Is it possible to use the app because the SMS phone text verification will not send you the verification code so when you need to park it just doesn’t work