Careem alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] Careem 1/5 · US The most miserable and worst company in terms of customer service and drivers (a company of fraud and deception): The worst app, a fraudulent company in Tabuk, in the world. On top of all that, they act like there's no one like them. More than once, they overcharge and deduct money from the card (electronic payment). They make people cry, and then you have to go to the bank because they took it. The most miserable company app, there are a hundred better. · translated
2. [R6] Careem 3/5 · US No: There's no way to contact customer service. · translated
3. [R7] Careem 1/5 · US Help center and captains: Very very bad
4. [R29] Careem 1/5 · US Careem: Very bad at resolving issues and doesn't compensate you. · translated
5. [R13] Careem 1/5 · US Bad experience with careem plus: I had a bad experience with careem plus, I ordered a food then cancelled it in minute but i got charged because careem have a bad servers and get late response
6. [R18] Careem 3/5 · GB When it works it's good!: I'm not sure if there is currently a glitch, but am unable to edit my shopping basket, or pay! So gave up and now heading to the shop... Also massive issue with Taxi bookings, drivers accept drive but never arrive! And you still get charged!!!
7. [R19] Careem 2/5 · US Food ordered usually got canceled no refund: Food ordered got cance many times, no refund has been issued.
8. [R24] Careem 3/5 · GB Deteriorating performance: The app seems to lose all its performance as it adds more and more “features” that mostly are not relevant.. with full speed internet, it still takes forever to load and accuracy of the map gets worse every time . I just want an effective and efficient car ride app that works smoothly.
9. [R25] Careem 1/5 · US Awful: They deliver my food to another person They charged me 2 times for 1 ride
10. [R14] Careem 5/5 · US Solution for cigarette smell problem: There should be an option to choose a non-smoking car. It's unacceptable to get into a car for an important trip and then have the smell of cigarettes cling to my clothes. On top of that, I arrive gasping for air from the stuffiness. · translated
11. [R17] Careem 5/5 · US Offers: Your app needs a place to display the offers and codes you receive. Also, you should be able to block a driver or a driver block a passenger. Sometimes this is a social necessity. · translated
12. [R21] Careem 3/5 · GB Cannot add second destination: Cannot add second destination
13. [R34] Careem 4/5 · US Great App but one missing important feature: The best rideshare app in the MENA region but please, there's one missing feature, it's 2026, how does the ride feature still have no way to add multiple stops? Every single rideshare app has the multiple stop feature/function but when you're using Careem you have to be used to ONLY having 1 stop,can you PLEASE add it? It's 2026 it's a very important fe
14. [R3] Careem 3/5 · US Average level, drivers between professional and filthy: The service is average, keep your expectations average. There are drivers who are extremely dirty/filthy, and you give them one star, but they still come to you the next day because the app chose them. So now, if the driver comes and his car is dirty, I refuse to ride with him and ask him to leave, and I request a new driver hoping to find one who is available, respectful, and nearby. · translated
15. [R30] Careem 4/5 · US Careem app Baghdad Iraq: Alarming decline and undisciplined captains. · translated
16. [R41] Careem 1/5 · US Thieves: They and their drivers are failures and trash. · translated
17. [R15] Careem 3/5 · US The old program is better: The old program, in terms of options for the customer's destination, allowed skipping the destination, which is better for the customer. · translated
18. [R16] Careem 2/5 · US Currently Erbil: Careem app is very complicated. Please make it easy to use like the Baly app... and make it a little faster and clear when choosing the starting location. Thank you. · translated
19. [R9] Careem 3/5 · US Doesn’t work in another country: What is the point of getting premium if it only work in one country, like i need to pay another one each time i visit different country (pointless and scam)
20. [R44] Careem 4/5 · GB Careem plus subscription - can’t cancel: The app worked well for arranging rides in Jordan. While there, we used the PLUS subscription which says cancel anytime. However, when you go to the manage subscription page, there is NO cancel option. You can’t remove the card either as it’s linked to the subscription payment. Have to freeze the card until this is sorted. Help features are very limited.
21. [R51] Uber 1/5 · US Can’t order a ride, and support doesn’t help: I’ve been using Uber for years, but about three months ago they suddenly blocked all of my payment cards. Since then, I haven’t been able to order a ride at all. I’ve contacted support multiple times, but nothing has been resolved, and no one has been able to explain why my cards were blocked. It’s incredibly frustrating.
22. [R52] Uber 5/5 · US Great ride: Very friendly, great driver, a pleasure to ride with him!
23. [R53] Uber 3/5 · US The booking service sucks: There is no function to facilitate changes in date or time or airline, etc. without cancelling the entire trip and starting over.
24. [R54] Uber 1/5 · US Money grab: Wait time fees are a money grab. When you are there at an airport pickup area dozens of cars around. Looking for the car. They text you number 14. You eventually get it. All you see is a black vehicle there. It’s supposed to be white. Then you notice the lines are askew. Therefore it’s looks like the car under 13. It can take more than 2 minutes to connect with a driver in a big unfam
25. [R65] Uber Eats 1/5 · US Terrible service: I spoke to a support agent named Shivam, who kept telling me to wait for my order even though the estimated delivery time kept getting pushed back. It was clear that no driver was available, yet I wasn’t given any honest update or solution, just told to keep waiting while the delivery time continued to increase. Waiting over two hours for a waffle is completely unacceptable. The
26. [R66] Uber Eats 5/5 · US Food review: I loveeeeeee this place we literally have been coming since we were kids taco Tuesday hits every time I hope yall love all the food yall try because we do ❤️❤️🤞🏽
27. [R67] Uber Eats 3/5 · US Hungry and waiting: A lot of places
28. [R68] Uber Eats 1/5 · US Customer Service Policies are Abhorrent.: I’ll start by saying that I’ve used this app for years, but I pretty much will only use it nowadays when there are BOGO deals available, as that’s the only way I can justify the cost. Everytime I’ve added a BOGO item to my cart, it automatically adds the second one. That was not the case on my most recent order, so I reached out to the customer service to
29. [R93] inDrive. Save on city rides 2/5 · US Bugs: App is not working properly. I was unable to see the live location of the ride.
30. [R94] inDrive. Save on city rides 5/5 · US L’application est très bien: Je suis très content
31. [R95] inDrive. Save on city rides 3/5 · US Comment: Very useful app but there’s problems in map delay and some bugs
32. [R96] inDrive. Save on city rides 1/5 · US 🤬🤬🤬🤬: Honnêtement, avec une commission pareille et des prix aussi bas, vous êtes en train de décourager les chauffeurs. Sans eux, il n’y a pas d’application👍🏽
33. [R107] Yandex Go 2/5 · US Scum: If you cancel your ride then try again price is higher:/ then i will use Bolt
34. [R108] Yandex Go 5/5 · US Excellent: Clean, smells good, pleasant driver, good music. · translated
35. [R109] Yandex Go 3/5 · US Don't reach the destination: The first driver arrived at the location but stopped 100 meters short and couldn't wait, even though I wrote to him in the chat to wait. In the end, the driver canceled the order. They charged money for waiting and for the pickup. Very disgusting, it was raining outside, and the service was zero. The next driver was found only after 15 minutes. Everything would be fine, but he stopped 50 meters from the entrance in heavy rain; he apparently couldn't drive closer. · translated
36. [R110] Yandex Go 1/5 · US Terrible: They added gas stations. 1. They didn't add it to Yandex.Maps, only to the useless 'Gas Stations' app that no one uses. They advertised a useless app and ignored users. 2. The recommendation system based on reviews is definitely near-zero. There are already competitors who solved this problem so clumsily, why do this at all? 3. On iPhone, the filter works only sometimes. Complete shoddy work. · translated
37. [R31] Careem 1/5 · US 👎🏻👎🏻: The application does not serve customers as it should and has a lot of technical problems that negatively effect the customer experience & it’s overall efficiency