American Airlines alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] American Airlines 1/5 · US Want delays?: Literally every flight I’ve taken has been delayed. Go somewhere else
2. [R21] American Airlines 3/5 · US Good good!!: The app is good and all but the airline is questionable. Experience is there for sure it’s good, better than others I would say but it’s the delays that kinda knock of points on the experience part. I understand that other airlines have the same problem but I’ve experienced this with AA the most. For example I was coming back from Wyoming and the delay was over the whole day. It’s jus
3. [R6] American Airlines 3/5 · US Slow: It runs slow
4. [R9] American Airlines 3/5 · US Functioning AA App: AA app is average and it has intermittent outages.
5. [R16] American Airlines 1/5 · US Doesn’t Function: The app tries to do a lot, and consistently everything only kinda works. Every text field in every form will let you type in only to delete itself after half a second, every form will ask you your birthday, but make you scroll through all the dates on a wheel. Offers to paste from this or that app only to not do it. It’s like it wants to work but thinks it’s funny to make you do
6. [R28] American Airlines 1/5 · US Automatically signs me out: Very bad app
7. [R4] American Airlines 1/5 · US They don’t refund: I am deeply disappointed and frustrated with American Airlines. I booked a ticket under the impression that I could cancel within the standard 24-hour window for a full refund. They explicitly state they offer this, but after canceling, the refund never came. Be incredibly careful booking with them, and don't trust their cancellation policies. I will be taking my business to oth
8. [R3] American Airlines 3/5 · US Issues with boarding passes: After adding my KTN it still does not show up on my boarding passes. Whenever adding a boarding pass to my wallet on my phone if it is part of a trip it will try to add all boarding passes from the trip even for past flights that have already occurred. I have not had this issue with other airlines, seems like it’d be a simple fix and is hopefully corrected soon. Beside
9. [R8] American Airlines 4/5 · US Miles booking is impossible for international: I tried to use the App for booking international flights using miles. It was impossible, the flights that display for purchase are totally different than the flights for miles and classes were not available. I called the Advantage Platinum desk talked with George and he struggled too and then drop the call after he put me on hold because he couldn’t
10. [R10] American Airlines 1/5 · US What happen to the upgrade list????: Latest app update and the upgrade list is missing!! Please bring it back!
11. [R24] American Airlines 3/5 · US Room For Improvement: Overall, I think the app is okay. It does the basics of letting you book a trip and handling the essential information while you’re traveling. But there’s a couple things that could be better. 1. My trips always involve two legs so for example my next trip is from Orlando to Chicago with a layover in Charlotte as all my trips are. However instead of referring to the trip b
12. [R13] American Airlines 1/5 · US Terrible: More sales pitches! It’s like wading through 700 pages of documents to find the 3 pieces of information you need.
13. [R15] American Airlines 3/5 · US Hidden features: Hard to find some features that the AA an gent swears over the phone they’re available on the app.
14. [R22] American Airlines 1/5 · US It’ll take your money. That’s it.: As of this review, the American Airlines app is the most cumbersome and useless airline app. When I book a trip on any other airline, it will list the trip from beginning to end, not by segment. (Good luck finding your flight.) And heaven help you if you have any issue with your flight. The “system” will crash leaving you use other options to rebook. And they are
15. [R37] American Airlines 1/5 · US Bad: They want to charge for absolutely everything, I won’t buy flights with this airline again
16. [R41] American Airlines 4/5 · US Easy but $$$ for everything: I miss the days when a $400 ticket meant $400, not where by the time you pay for a Bag, a seat, a window, room for your legs, and a peanut your new ticket price ends up $700! Do the CEO’s of America pay more to sit in the front at the movies or to be further away from the bathrooms at a restaurant:)?
17. [R25] American Airlines 1/5 · US IOS version lock makes app useless: I’ve typically found the app to be reasonably useful; probably not as good as the average, but an older iPad and iPhone made the app useless. This app expects a minimum IOS that older (and still very usable) iPads and iPhones cannot run. And rather than a message suggesting newer features may not work on older hardware (actually suggesting an incompetent set o
18. [R59] United Airlines 5/5 · US Love the United App: Being able to pick up where I left off on a reservation is very helpful. The ease with which O could use miles to bring down the price was awesome! Thank you, United!
19. [R61] United Airlines 5/5 · US United Airlines App a Must Have: I am so impressed with the United Airlines App. Consistent Updates on Flight Info, Gate to Gate Mapping and Walking Distance Info. Seat Change optional literally up to the main door closing. Flight Entertainment at your Fingertips. A Really Awesome Travel Tool to Have
20. [R63] United Airlines 5/5 · US The best self check in: United provides a super easy self check in, flight change or cancellation and any other service you may need. Love this Airline and their App!
21. [R66] Southwest Airlines 5/5 · US My favorite airline: I love Southwest
22. [R69] Southwest Airlines 5/5 · US Love SW!!: My hubby and I fly SW all the time! To be fair, we’re A-list preferred so our perks are fantastic!! The app makes it super easy to manage and keep track of all our travel, alerts, and any changes
23. [R72] Southwest Airlines 5/5 · US LOVE SWA: The app is easy and user friendly. Staff are always great, helpful and friendly!
24. [R75] Southwest Airlines 5/5 · US Not A Flyer: I traveled back to the OC after moving home to Louiville for the first time in 4 years and as I am such a nervous passenger the staff from KY to ARZ was great very patient and accommodating, however the shorter flight from ARZ to CA the OC the staff had more of a Cali vibe and was not so friendly with the passengers as I was observing. I would like to give an extra thank you to the re
25. [R83] Fly Delta 5/5 · US Such a wonderful user experience: This is simply a wonderful app. I recently experienced 3 flight delays due to thunderstorms across the east coast. The Delta app immediately sends me a gate change update via the mobile app and text message. It has the most accurate flight information, so I don’t have to read the possibly outdated flight boards at the airport. I love how easy it is to access board
26. [R94] Expedia 5/5 · US Quick, Easy & Friendly Check-In: Arrived at the hotel and was quickly greeted by staff at the check in counter. She was great! Absolutely love receiving a drink token when arriving-hope more hotels follow this trend!
27. [R97] Expedia 5/5 · US Best Deals: I love the ease of navigating the App.. always happy with the prices I pay.
28. [R110] Booking.com 5/5 · US Excelente app: Me encanta mucho usar booking para mis reservas y el servicio al cliente tambien es muy bueno. Recomendado
29. [R112] Booking.com 5/5 · US Easy bookings: Always easy to use and always find great deals on hotel stays
30. [R116] Booking.com 5/5 · US Great Opportunities: I don’t have to overthink anything about my stays. When I travel with my family. I need reassurance that they will never be left out in the cold or sleeping in a sketchy motel. Booking Dot Yeah!! It’s what sums up my piece of mind when it comes to reliability and comfort.
31. [R2] American Airlines 5/5 · US American Review: The app was very easy to use and found my information quickly
32. [R5] American Airlines 5/5 · US Super convenient!: I love using American Airlines! Super easy and convenient to make flights and easy to see where and when I’m going somewhere!