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Updated July 2026 · real, multi-region App Store reviews
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Better options than

GEICO Mobile alternatives

GEICO Mobile users often seek alternatives due to frustrating app bugs, rising rates, and difficulties with payment and login processes. Competitors like Allstate, State Farm, and Progressive offer different strengths in app functionality, customer service, or pricing.

Why users look for alternatives to GEICO Mobile

The alternatives

Allstate® Mobile
4.8★ · 1,243,341 ratings · Free

Allstate® Mobile offers a mixed experience, with some users praising its customer service for claims and agent interactions R52. However, the app itself can be unreliable, with reports of it not working, requiring browser logins, or having issues after updates R51R53R54. The Drivewise feature has also been criticized for poor trip detection and lack of detailed feedback on driving events .

Better for: Allstate® Mobile might be better for those who prioritize strong customer service for claims and agent support over a perfectly smooth app experience R52. It may suit users who are less reliant on the app for daily interactions and are comfortable contacting agents directly.

Head-to-head: GEICO Mobile vs Allstate® Mobile
State Farm®
4.8★ · 1,242,914 ratings · Free

State Farm®'s app is generally considered user-friendly for submitting requests and claims . However, users report issues with the app being slow, freezing, or requiring frequent uninstallation and reinstallation R65. The chat feature is also noted for frequent disconnections R65. The 'Drive and Save' feature has received criticism for inaccurate trip detection, especially for passengers or manual transmission drivers, which can impact potential discounts .

Better for: State Farm® could be a better fit for users who value an easy claims process and direct agent interaction R66. It might be less suitable for those who rely heavily on in-app chat support or expect flawless performance from driving-tracking features R65.

Head-to-head: GEICO Mobile vs State Farm®
Progressive
4.8★ · 786,709 ratings · Free

Progressive is praised for its app's ease of use and thoroughness . Many long-term customers report positive experiences with service and rates R80. However, some users have experienced significant rate increases R79 and issues with claims processing taking a long time . The app has also been reported to lack auto-payment options for some users R86.

Better for: Progressive is a good option for users who appreciate an easy-to-use app for managing their policy and have had positive long-term experiences with the company's service . It might be less ideal for those sensitive to potential rate hikes or who need a very quick claims resolution R79.

Head-to-head: GEICO Mobile vs Progressive
Liberty Mutual Mobile
4.8★ · 478,115 ratings · Free

Liberty Mutual Mobile offers generally good insurance and service, with some users reporting significant savings compared to previous providers . The app is noted for quick responses on claims . However, users frequently complain about the app's bill payment system being difficult, often requiring calls or autopay setup R93R96. The RightTrack safe driving program is seen as intrusive due to its requirement for 24/7 precise location access and battery drain R95. Policy changes are also reported as difficult to make within the app .

Better for: Liberty Mutual Mobile is better for those seeking potential savings on premiums and good service for claims . It may not suit users who prefer to manage all billing and policy changes directly through the app or who are uncomfortable with intrusive driving-tracking features R93R96.

Head-to-head: GEICO Mobile vs Liberty Mutual Mobile
The General Insurance App
4.7★ · 226,921 ratings · Free

The General Insurance App is praised by many for offering low rates and an easy payment method . Customer service is also highlighted as understanding and helpful R108. However, a significant drawback is the frequent requirement for email verification to log in or make payments, which users find frustrating and time-consuming R107R110. Some users also find the app difficult to navigate .

Better for: The General Insurance App is best for individuals prioritizing low rates and straightforward payment options, especially if they don't mind the extra steps for login verification . It's suitable for those who appreciate helpful customer service when needed R108.

Head-to-head: GEICO Mobile vs The General Insurance App
Stick with GEICO Mobile if

You should stick with GEICO Mobile if you find the app functional and easy to navigate for your needs, especially if you are currently saving money on your premiums . It may also be suitable if you appreciate quick service and response times .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why are GEICO's insurance rates increasing for some customers?
Many GEICO customers report significant rate increases without clear explanation, with some seeing their monthly payments jump from $150 to $400 or annual premiums double from $700 to $1400, leading them to seek other providers R4R10R16R31.
Does GEICO Mobile's 'DriveEasy' feature drain phone battery or raise privacy concerns?
Yes, users report that GEICO Mobile's 'DriveEasy' feature drains phone battery and raises privacy concerns due to constant tracking, with some feeling it's an 'invasion of privacy' and that the tracking flags them unfairly R9R24R33R42.
Is it difficult to update payment information or manage autopay in the GEICO Mobile app?
Users find it difficult to update payment information and manage autopay in the GEICO Mobile app, with functions not easily accessible and some requiring calls to the call center for simple updates R1R3R13.
Do other insurance apps have issues with login or payment processes?
Yes, other apps also have login and payment issues; Allstate® Mobile sometimes requires users to log in via a browser R51R54, State Farm® users can be locked out for over a year R67, Progressive sometimes lacks auto-payment options R86, Liberty Mutual Mobile has a difficult bill pay system R96, and The General Insurance App frequently requires email verification for login and payments R107.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R7] GEICO Mobile 1/5 · US App Sucks.: I was stranded trying to contact road side assistance. The app kept saying i was putting in wrong password and wasn’t letting me reset it. Then it locked me out and said try again in 2 hours. This was an emergency and the app left me stranded.
  2. [R15] GEICO Mobile 3/5 · US Login could be smoother: I don’t like how clunky the login process is. It feels like I am logging in the way you would on a webpage.
  3. [R19] GEICO Mobile 1/5 · US Password Misery: It took me ten minutes with a cs operator to get a new password set up because your system forgot my password and couldn’t find my account using basic info. THAT is not something you want your customers to have to deal with in a crisis.
  4. [R21] GEICO Mobile 3/5 · US Face recognition: Does not work right I have to manually put in my info when it’s already put in plus keep doing security codes
  5. [R4] GEICO Mobile 1/5 · US Not good to loyal customers: I’ve been with Geico for over 25 years with a great driving record and they keep going up in prices. I will be moving to another insurance provider asap.
  6. [R10] GEICO Mobile 1/5 · US Customer for years: Trash. Added 1 vehicle went from $150 a month to $400 with no explanation. Leaving asap.
  7. [R16] GEICO Mobile 1/5 · US Unethical practices!: This company raises rates for no reason at all. My insurance payments just went up by $100. No accident, no claims of any kind. Yet their commercials and advertisements always speak of savings. Now I’m paying them more money to do exact same thing they were doing for $100 less previously. Can’t wait to cancel them once this term is up and get a different carrier!
  8. [R31] GEICO Mobile 1/5 · US Aggressive increases: Auto insurance plan went from $700 a year to double at $1400 a year for no reason. Switch to Progressive immediately. Rates are way too high. Avoid this company.
  9. [R1] GEICO Mobile 1/5 · US autopay: since my insurance was pending cancellation I wasn’t allowed to reactivate the auto pay so I had to pay double the amount that I would have if I was able to activate auto pay! so ridiculous and wrong!!! I just lost my husband and I’m trying to maneuver everything. It just made more stress than needed.
  10. [R3] GEICO Mobile 3/5 · US Updating payment info: The functions to update your payment information is not easily accesible. One of the functions on the billing selections doesn’t even take you to your account information to update credit card information. I would like to update information as easy as possible without requiring a call to the call center to update something so simple.
  11. [R6] GEICO Mobile 3/5 · US Scheduled payments: Your site does not seem to be able to tell me whether I might have scheduled a payment for a future date or not
  12. [R13] GEICO Mobile 1/5 · US Complicated: Not intuitive at all. Took me five minutes to figure out where to change my cc info
  13. [R9] GEICO Mobile 3/5 · US Drive easy: Drains phone with the drive easy turned on. Need a better discount for all of this keeping track where we go at all times.
  14. [R24] GEICO Mobile 3/5 · US Savings: I love how much they save me but I don’t like being tracked everywhere i go and what I’m doing. My vehicle doesn’t move much because I work from home and I’m not a phone user so it is stationary a lot and for the driving score it flags me a lot because of this. Again I do not like being tracked so when I use the vehicle I turn it on so I’m not penalized and have to pay a higher rate!
  15. [R33] GEICO Mobile 1/5 · US Drive Easy issues: I do not touch my phone when I’m driving, I only use it through my apple carplay. But it keeps saying that I had “phone handling” on my trips where I did not even touch my phone.
  16. [R42] GEICO Mobile 5/5 · US I cannot believe the absolute INVASION of privacy with the force download of just an app… WEIRDOS: It’s weird how Geico feels it’s ok to invade so much of my personal info. I’m leaving over the force geico app download, is a sneaky way for them to spy on their customers, literally all their privacy business . Everyone read the “new app” privacy new policy terms …. just for an app? How dare you. Im
  17. [R12] GEICO Mobile 3/5 · US RV Quote: I have tried to get an RV quote multiple times by phone, but have not gotten any email after being promised to receive it within 24 hours by the agent I spoke with. I tried calling again yesterday but was on hold for almost 1 hr and 30 minutes. I tried calling again today and was speaking with an agent when the call dropped. I did not get a call back and right now I have been on hold wai
  18. [R51] Allstate® Mobile 1/5 · US App not working, ask to log in through Safari instead: The app has not worked for about 2 months, every time I want to log in to the app, it says I need to log in with browser to see my claim, I have not had a claim in the last 2 years, why is it asking me to log in with browser instead of letting me use the app!!!!!’
  19. [R52] Allstate® Mobile 5/5 · US Love the Great Service: Absolutely wonderful customer service and reliable ❤️
  20. [R53] Allstate® Mobile 3/5 · US Mobile app: Doesn’t work often.
  21. [R54] Allstate® Mobile 1/5 · US Version 21.2 Unusable: Version 21.2 rendered the app unusable. For reference, I’m using Apple iOS 26.5.2 on an iPhone 17 Pro Max. As mentioned in another review, when I tried to log in, I was prompted to visit my claim, even though I was only trying to access the app. This issue only started after I updated the app to the latest version. I sent an email to the Allstate Mobile app team last week, b
  22. [R65] State Farm® 1/5 · US Needs a lot of improvement: This app is absolutely slow and not functioning well especially the chat feature. You always have to restart the chat with new person and it gets logged out all of sudden and get disconnected in the middle of the conversation.
  23. [R66] State Farm® 5/5 · US Jonathan/adjuster: Jonathan was outstanding throughout the inspection process. He was professional, courteous, and took the time to thoroughly inspect my home while clearly explaining everything he was doing. He answered all of my questions with patience and made sure I understood the next steps. His knowledge, attention to detail, and professionalism gave me confidence during a stressful situatio
  24. [R67] State Farm® 3/5 · US Tough app: Have been locked out of my app account over a year. Have contacted my agent who sent me to someone else, who in turn sent me to someone else, who sent me somewhere else… you get the picture…. Gave up on using the online app. Requested a paper copy of my insurance in case I ever get asked for it 6 months ago…. Have yet to get it. Hopefully I never have to present it, I doubt they’ll take
  25. [R68] State Farm® 1/5 · US No support: Have fun talking to a bot that will hang up on you
  26. [R79] Progressive 1/5 · US Spike: Going up and up used to be $110 now it’s 160 not good
  27. [R80] Progressive 5/5 · US Well Put Together Spread Sheets: Thank You Progressive Auto Insurance Agents
  28. [R81] Progressive 3/5 · US Ok: They need to work on the UI
  29. [R82] Progressive 1/5 · US Do not!: Garbage service, full of lies and incompetence.
  30. [R93] Liberty Mutual Mobile 1/5 · US Where is Contact Us Information?: Can’t believe that there is no information about how to contact you in the app. Cannot setup auto payment. Billing is incorrect but can’t reach anyone to fix it.
  31. [R94] Liberty Mutual Mobile 4/5 · US Good so far: Progressive sold out to Liberty Mutual. So far so good. No big problems yet. The Progressive clerk made some errors entering my data and they never caught it. Liberty caught these errors right a way. I just dont like relying on apps for everything. As they’re offering me a new quote i might see if they can get a discounted rate with how expensive things are. Or if its a scam and they’
  32. [R95] Liberty Mutual Mobile 3/5 · US Intrusive: Feeling like too many allow on settings and access given in order to opt into program, feels intrusive
  33. [R96] Liberty Mutual Mobile 1/5 · US Has the worst bill pay system: Not only does the application have the worst bill paying system I’ve ever seen in my life, but the website is just as bad typically I move my money around different accounts, but there is legit no way to just pay a bill even with the auto pay bill feature if you wanted to manually pay your bill, you have to jump through a ton of hoops, I don’t recommend this for anyo
  34. [R107] The General Insurance App 1/5 · US Why: It’s very frustrating when I need an email verification anytime I want to use the app. I added a new card as my old one was stolen. Automatic payments seem to be turned off for some reason. Dumb app.
  35. [R108] The General Insurance App 5/5 · US Awesome: Excellent Customer Service
  36. [R109] The General Insurance App 3/5 · US Money: They like to eat money for breakfast. Wack
  37. [R110] The General Insurance App 1/5 · US Login verification: It was better when you had the option to have the verification sent to your phone number instead of just your email
  38. [R86] Progressive 2/5 · US no auto payments: it doesnt let me do auto payments

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store