SAFE Federal Credit Union alternatives
Users often seek alternatives to SAFE Federal Credit Union due to persistent app issues like crashes, slow performance, and difficulties with mobile deposits and bill pay. Many look for more reliable app functionality and smoother transaction processing.
Why users look for alternatives to SAFE Federal Credit Union
- The SAFE Federal Credit Union app is frequently slow, crashes, and has issues loading information, making it difficult to access accounts.R1R10R12R44
- Users experience problems with mobile check deposits, with features not working or taking too long to process.R6R28R31
- The bill pay system is often described as difficult to use, antiquated, and prone to issues like checks being sent back.R3R13R45
- Some users report unexpected fees, such as a $10 fee per transaction, or issues with overdraft protection.R2R7R43
- The app's updates are often seen as making it worse, with users finding it less user-friendly, requiring too many steps, and having issues with features like Touch ID.R20R24R26R30
- There are complaints about delays in pending direct deposits and difficulties with external transfers.R4R18R42
The alternatives
Navy Federal Credit Union is generally praised as a top-tier banking option with a highly-rated app, though it does experience frequent maintenance periods. Users appreciate its overall quality and consider it a strong choice for those seeking a reliable credit union R55.
Better for: This alternative is better for users who prioritize a highly-rated overall banking experience and app, and who can tolerate occasional, albeit frequent, app maintenance periods R51R53R54.
Head-to-head: SAFE Federal Credit Union vs Navy Federal Credit UnionAmerica First Credit Union offers a banking app that is generally smooth, easy to navigate, and includes convenient in-app options and card controls R72. However, like some other credit unions, it can suffer from frequent maintenance and occasional login issues, particularly with biometrics R67R71R74.
Better for: This credit union suits users who value an app with good navigation and card controls, and who are long-term members R72. It may be less suitable for those who need constant, uninterrupted app access or who frequently travel to locations where it might not be supported R71R74.
Head-to-head: SAFE Federal Credit Union vs America First Credit UnionRedstone Federal Credit Union is appreciated by many for its accurate and up-to-date app, with users finding it easy to access information R83R86. However, it has significant issues with its mobile check deposit feature, which users describe as difficult and time-consuming . Some members also report problems with online transaction blocks and unexpected fees R82R84.
Better for: Redstone Federal Credit Union is better for users who value an app that provides accurate and current account information and is easy to navigate for basic functions R83R86. It may not be ideal for those who frequently use mobile check deposit or make many online transactions R82.
Head-to-head: SAFE Federal Credit Union vs Redstone Federal Credit UnionTruliant offers a functional app with good customer service, making transactions easy to navigate . However, its mobile deposit feature can be slow and unreliable, sometimes taking a long time for verification or declining deposits R93. Users also report issues with the app crashing frequently and express dissatisfaction with fees and slow external transfers R96R98R99.
Better for: Truliant is suitable for users who appreciate good customer service and a generally functional app for basic transactions . It might be less ideal for those who rely heavily on mobile check deposits or frequently need to make quick external transfers, or who are sensitive to fees R93R96R98R99.
Head-to-head: SAFE Federal Credit Union vs TruliantSAFE Credit Union generally offers a user-friendly app that many members find helpful and easy to use for managing accounts and making transfers . However, the app can be glitchy, slow to load, and laggy, particularly after updates, leading to buffering issues and difficulty accessing accounts R107R109. Some users also report issues with the chat function and problems with transfers R112.
Better for: This credit union is better for long-term members who appreciate the in-person service and general helpfulness of the staff, and who find the app's core functions, when working, to be convenient R111. It may not be the best fit for users who need a consistently smooth and glitch-free mobile experience, especially after updates R107R109.
Head-to-head: SAFE Federal Credit Union vs SAFE Credit UnionYou should stick with SAFE Federal Credit Union if you are a long-time member who values the in-branch customer service and find the app's basic functions, like transferring money, to be easy and convenient when it works .
Evidence note: No alternative had too few reviews to judge.
Frequently asked
Why do users have trouble with the SAFE Federal Credit Union app?
Does SAFE Federal Credit Union have issues with mobile deposits or bill pay?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R1] SAFE Federal Credit Union To slow crashes: The app is much slower than other banks and man the credit card 3rd party is annoying. It’s so slow to open, it crashes repeatedly. If you want to try to use your reward point you better set aside half your day to get to the 3rd party website. You would think a bank would have a state. Of the art website as your handling peoples money
- [R10] SAFE Federal Credit Union Awful: App barely works and won’t let me in my account at all.
- [R12] SAFE Federal Credit Union SAFE: App doesn’t open. Needs serious updates. Won’t load info.
- [R44] SAFE Federal Credit Union Worst app ever.: This has got to be the worst most dysfunctional app ever.
- [R6] SAFE Federal Credit Union Adequate: Last I checked, I could not deposit a check by using the image. That’s the only feature I really miss
- [R28] SAFE Federal Credit Union Worst bank app ever: The bank needs to update everything ... I’ve been trying to deposit money to pay a loan for 2 wks and features still don’t work. I hate banking with this bank.
- [R31] SAFE Federal Credit Union To much complication: Like for example, transferring money from account to account it’s not doing it. I don’t know. Why is it the app? Is there any technical issues or something else and other things not an easy one
- [R3] SAFE Federal Credit Union Review: I love the online banking but I’m not a fan of the new Billpay.
- [R13] SAFE Federal Credit Union Bill pay: The worse system to use @ safe since its inception, we get checks sent back half the time we use it, useless because it takes so much time to put it in the system. The idiocy of it all, is that they know it, I call and the reps say it's a bad system.... this is over many years now, I'm a member since 84.
- [R45] SAFE Federal Credit Union SAFE bill pay antiquated: I love SAFE credit union. Staff are always professional & courteous. The “new” updated Bill Pay system is antiquated. You cannot see pending payments in your checking account balance that are processing. More of my accounts have to get a credit union check sent (rather than electronic transfer) which takes up to 10 days. Poor choice!! Bill Pay function needs a serious
- [R2] SAFE Federal Credit Union App problems: Card lock feature is a mess transactions go thru regardless of funds with no overdraft protection on account bank is starting to suck been with yall for 26 yrs ridiculous
- [R7] SAFE Federal Credit Union $10 fee every transaction?????: Shame that I chose to bank with you guys because of best rate but then charge $10 fee for every payment??????
- [R43] SAFE Federal Credit Union Would be great but: The transaction timing is horrible it seems to delay the amount of payments given out to the vendors or what have you call them. And it just seems that you may a little extra charges even though the clerks over the phone claim you don’t. It’s very frustrating when it seems you have an amount of money that you don’t have and it’s very frustrating when you are trying hard to accu
- [R20] SAFE Federal Credit Union It’s a thumbs down for me: “Updated” version is trash. You literally have to be taken to the app & “update” the app each time you need to log into the app. It’s a major inconvenience & extremely aggravating to say that least.
- [R24] SAFE Federal Credit Union TOUCH ID IS USELESS!!!: I’ve spent many hours trying to figure out how to enable Touch ID for this app. There’s an option to turn TouchID on in the app settings, but it doesn’t work. Instead it refers you to your device settings. Touch ID can’t be enabled on device settings until it’s turned on in the app. So...there’s a “Catch 22” situation. I Googled this, looked at other SAFE sites, etc.
- [R26] SAFE Federal Credit Union Trashy New App: For all the money this Bank makes and to have this crap App.......... if SAFE Federal has the money to build a new facility at least take care of your customers first and make this simple. I bet all the folks giving 5 stars has to be employees. 🤔
- [R30] SAFE Federal Credit Union Horrible: I’m not sure what the app developers are thinking, but these updates are horrible. It’s worse than actually going in the branch locations, and that’s bad enough!
- [R4] SAFE Federal Credit Union Pending direct deposit delay: Why do my social security check delay when it show
- [R18] SAFE Federal Credit Union Missing important feature: The app seems to work well enough but doesn’t have an option for transferring funds from an external account. For that you have to go to the website where this feature hasn’t worked for the past 2 weeks. I opened the account a month ago, but if there is no way to transfer funds in the account does me no good.
- [R42] SAFE Federal Credit Union Pending Deposits: I’m unsatisfied with the fact that other banks will allow you to view your incoming pending deposits into your accounts but this bank will not. If people cannot access their electronic check stubs they at least need to be able to view their incoming deposits into their accounts the day before pay day. :-(
- [R51] Navy Federal Credit Union Always under maintenance: WHYYYY is this app constantly under maintenance? I try to open in and half the time I can't even check my account or transfer money because they're "conducting scheduled maintenance." I've never dealt with a banking app or any app like this where it's always undergoing some sort of service, like this is so frequent that it has irritated me enough to the point of writing a
- [R53] Navy Federal Credit Union The Maintenance shut down is annoying: Eveytime I need to get into my bank I gotta worry if it in maintenance or not like at least give me a warning
- [R54] Navy Federal Credit Union Unacceptable: I live in Hawaii and the navy federal app is almost always being worked on. Definitely open another bank!
- [R55] Navy Federal Credit Union Best of All: You won’t find better than NFCU, period.
- [R67] America First Credit Union Great App Minus the Bugs: I never had problems on android, but there are some bugs on the iOS version it seems. Logging in is always a hassle as usually Face ID doesn’t work, and gets disabled quite often.
- [R71] America First Credit Union Love AFCU but the maintenance has to STOP frequently!: I love the AFCU App and it’s been so amazing to use to access my bank information! However, it’s becoming so frustrating that AFCU is constantly doing maintenance on the app all the time that it’s impossible to access my bank information instead of going to browser. Please STOP with the maintenance every single week! It’s becoming so annoying!
- [R72] America First Credit Union Good Banking App: Normally runs smoothly, easy to navigate. Convenient in-app options and card controls.
- [R74] America First Credit Union Difficult to use: Not supported in locations where military travels. 3/30 Biometrics login stopped working so I have to use credentials every time I open the app. It’s difficult to find account numbers. There’s no distinction between my wife’s card and mine. It’s unclear if utilizing location on the card/app would prevent one of us from using the card since I’m traveling to the conflicted side of
- [R82] Redstone Federal Credit Union I don’t like RFCU: The app use to be so much better, this new update is not good. I don’t like how Redstone puts holds on random checks either. I’ve had a lot of problems with them blocking online Transactions for fraud. I haven’t been able to purchase online in months. No matter the store. I appreciate the effort but it’s too much. Redstone overall is not good but thats who my family has always u
- [R83] Redstone Federal Credit Union Review: It’s always accurate and up to date to keep me sharp
- [R84] Redstone Federal Credit Union Not happy that they wouldn’t refund $100 in fees or a mobile deposit that didn’t go through: Not happy that they charged me seven $25 fees because a mobile deposit did not go through. Would only refund three of them costing me $100. I’m not happy.
- [R86] Redstone Federal Credit Union Easy: It’s a great app and easy to use
- [R93] Truliant Mobile deposit is in review verification taking to long: When people need access to their funds to take care of important matters should not take the whole day. If mobile deposit is a popular option they need to expand their mobile department for faster verification.
- [R96] Truliant Bills: Stopped using to pay bills takes longer than what I can pay over the phone or use the store app they get it faster
- [R98] Truliant Fees: The fees for having a checking account is wrong to add
- [R99] Truliant No better than big banks: They still charge you fees, customer service isn’t any better. It takes more than 3 days to make an external transfer, really disappointed overall.
- [R107] SAFE Credit Union Glitchy App: App is very user friendly and helpful. But it is also very glitchy, slow to load and laggy.
- [R109] SAFE Credit Union Was a great app: Since the most recent update today, the app and all cards don't work. Even my Dwight tried to go and make a purchase this evening and all our accounts and hers can't access any funds from all accounts. On the app none of our accounts are present anymore and support is down. This isn't a general maintenance like it says on the site. Much more serious.
- [R111] SAFE Credit Union I am so happy to be here: 17 years no issues I am very happy to have come here.
- [R112] SAFE Credit Union Chat Function Glitches: Decent app but every time I use the chat function I’m struggling with it closing every few minutes or seconds.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store