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Updated July 2026 · real, multi-region App Store reviews
Better options than

Hopper alternatives

Hopper users often look for alternatives due to issues with booking accuracy, hidden fees, and poor customer service. Alternatives like Expedia and Booking.com offer more reliable booking experiences and better support for complex travel plans.

Why users look for alternatives to Hopper

The alternatives

Expedia
4.8★ · 5,815,503 ratings · Free

Expedia is a comprehensive travel booking platform for flights, hotels, and activities, with users reporting it as a trusted source for finding deals and managing travel plans . It is praised for its reliability in booking and providing various options R52.

Better for: Expedia is better for travelers who want a single platform to book flights, hotels, and activities, and who value a trusted service that consistently finds deals . It suits those who appreciate a wide range of options and a reliable booking experience . However, some users have reported issues with customer service and booking accuracy, similar to Hopper R51R53R54.

Head-to-head: Hopper vs Expedia
Hotels.com
4.8★ · 2,264,346 ratings · Free

Hotels.com primarily focuses on hotel bookings, offering an easy-to-use app for finding locations, trusting ratings and reviews, and seamless reservations . Users appreciate its ability to save money on hotel stays, with some even getting free nights .

Better for: Hotels.com is better for travelers whose primary focus is booking hotels and who value a straightforward app experience with reliable ratings and reviews . It's suitable for those who want to earn rewards like free nights through frequent bookings . However, some users report issues with customer service being difficult to reach, hidden fees, and problems with their loyalty program R68.

Head-to-head: Hopper vs Hotels.com
Booking.com
4.8★ · 2,050,035 ratings · Free

Booking.com is a popular platform known for offering a wide range of accommodation options at competitive prices, with many users reporting consistently positive experiences and no issues over several years R80. It is praised for being easy to use, offering free cancellation policies, and providing detailed hotel information .

Better for: Booking.com is better for travelers who prioritize finding great rates and a wide selection of accommodations . It suits users who value free cancellation policies and a smooth booking process . However, some users have reported issues with customer service, difficulty getting refunds, and problems with fraudulent partners or insurance scams R79R82.

Head-to-head: Hopper vs Booking.com
Priceline
4.8★ · 1,132,425 ratings · Free

Priceline is noted for being an easy platform to book hotels and rental cars, with users finding great deals and amazing prices R94. Many long-time users appreciate its convenience and ability to save money R94.

Better for: Priceline is better for budget-conscious travelers looking for significant savings on hotels and car rentals . It suits users who appreciate an easy booking platform and have had positive long-term experiences R94. However, some users report issues with customer service, difficulty with cancellations, and occasional booking errors R93R96.

Head-to-head: Hopper vs Priceline
Airbnb
4.8★ · 702,283 ratings · Free

Airbnb offers unique accommodations, often providing a different experience than traditional hotels. (No specific reviews provided to detail its offerings or user experience.)

Better for: Airbnb is generally better for travelers seeking unique, local, or non-traditional lodging options, such as entire homes, apartments, or rooms in shared spaces. It suits those looking for a more personalized stay or accommodations with specific amenities not typically found in hotels.

Head-to-head: Hopper vs Airbnb
Stick with Hopper if

You should stick with Hopper if you consistently find great rates and easy booking for flights, and have had positive experiences with the app's efficiency . It is particularly useful if you are comfortable with its price tracking features and have not encountered the booking or customer service issues reported by others .

Evidence note: Airbnb has too few reviews to judge its specific strengths and weaknesses from the provided data.

Frequently asked

Why do people complain about Hopper's customer service?
People complain about Hopper's customer service because it is frequently reported as difficult to reach, unresponsive, and unhelpful, often relying on AI chatbots that provide incorrect information or make users wait for days without human support R13R17R21R25. Users also report high costs for international calls to reach support and difficulty getting refunds R39R43.
Does Hopper have hidden fees?
Yes, some Hopper users report encountering hidden fees or services not included as advertised, such as being charged four times more for car rental insurance at the counter after declining it on the app, or discovering that purchased flights did not include a carry-on bag despite the app stating otherwise R7R9R11R35.
Is Hopper reliable for booking travel?
Hopper's reliability for booking travel is mixed; while some users report successful bookings and great deals, many others experience issues such as advertised deals being unavailable, booking errors (like incorrect dates or rooms), and payments being processed without a confirmed reservation R1R3R6R13.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Hopper 1/5 · US Bogus offers: Offers fantastic deals. Then when you try to book them, none of them are available. Waste of time and effort.
  2. [R3] Hopper 3/5 · GB Generally good, but recent experience less than: I’ve been using Hopper for years successfully. For the first time, I’ve repeatedly been unable to book flights (card preauthosrised, but “price changed” or “unable to book”, leaving over £1000 unavailable in my bank account). Was finally able to “book”, and the app says the booking was successful, but I wasn’t billed, received a cancellation ema
  3. [R6] Hopper 3/5 · GB One of the best and worst apps: Although they have good prices and easy booking, there are a lot of app errors. Including the fact that I searched up the date in April to book a hotel however , it gave me the date for march once I paid for everything. I looked at the date and was so angry at this app. I originally wanted April but got march. How is that even possible? I contacted support where
  4. [R13] Hopper 1/5 · US Hoppers terrible customer service: I had an absolutely terrible experience with Hopper. I booked a Le Mans Suite at the Paris Hotel in Las Vegas, but when we arrived, Hooper booked the wrong room. It was just a regular 2 queen room. After over an hour on the phone with their agents, constantly being put on hold (often 10 to 20 minutes at a time), even though the agent said 3-5 minutes. they kept
  5. [R45] Hopper 2/5 · GB Always gets wrong location: Looking at location and they give me hotels for a totally different city 🤷‍♂️
  6. [R7] Hopper 2/5 · US Car rental is misleading: Ordered and paid for a car on the site, I declined insurance on the site because I was using my own. I get to the counter and was charged 4xs more. The price on their site is NOT what you will pay.
  7. [R9] Hopper 1/5 · US False advertising: Double check if you book with them as the fare I purchased stated that it included a carry-on bag, but when I receive my itinerary from the airline, it did not include a carry-on bag and when I contacted Hopper, they told me to call the airline and when I contacted the airline, they told me that it doesn’t include a bag and then I need to purchase it additionally and when contac
  8. [R11] Hopper 1/5 · US SCAM: hopper is a total scam and will tell you that you paid for certain services but you don’t receive them. i will no longer use them nor recommend them. report as a scam
  9. [R41] Hopper 1/5 · GB Will never use again: Bought a flight with luggage, then when went to airline to check-in, there is no luggage. Went to Hopper, did not find information about the luggage as it says go to airline lol. Had to call abroad as they don’t have any international number you can easily find or chat. They do not have any visibility on what I purchased in terms of luggage and just keep saying that I did
  10. [R17] Hopper 1/5 · US Customer service sucks: Not good customer service
  11. [R21] Hopper 1/5 · GB Terrible support: I paid to book a hotel with hopper however when I contacted the hotel they had no confirmation of my booking, yet I had received a confirmation through hopper Going through support I had 2 options: 1. A terrible AI chatbot that gives wrong information 2. A call support line which was impossible to reach as I am in a foreign country I have been scammed by hopper and have not r
  12. [R25] Hopper 1/5 · GB Still haven’t received my refund after 5 weeks: I have called their hotline ~10 times for my hotel refund over the last 5 weeks. Every time I called, their customer support team just would just say they need another 24 hours to check. Then, nothing happened. I have shared a written confirmation from the hotel manager for the refund and provided all the details. However, I still haven’t received t
  13. [R15] Hopper 1/5 · US Scam: this app scammed my family we drove over 8 hours to the hotel just to find out that this app has scammed 14 people including us. we were able to get our money back but we are now stuck at the beach with no place to stay. there is an active investigation on it but they need to shut the app down!
  14. [R39] Hopper 1/5 · GB Scam: Take money and no booking, cost me £120 to call from uk to try and get refund. No email address to contact.
  15. [R43] Hopper 1/5 · GB Do not use!: They will take your money and do nothing. Lost £350 and they do not care. Customer support not remotely interested and costs £££ to ring them because it’s a US number.
  16. [R29] Hopper 1/5 · GB Poor! Doesn’t do what it says on the tin.: Makes a big deal about its accurate predictor, I’ve tried 3 different flights to different places and it can’t predict any of them, so I’ll be deleting this worthless app. I’ll use Skyscanner or Google, at least they work!
  17. [R51] Expedia 1/5 · US Bait and switch: I am so sick of this app. Work made me use it. Entire company done with it. We all book rooms almost every week. This was the worst mess up. Tripled my rate and left me room less after two days. Used southwest airline app and points I’m safe after getting g burned for the last time by Expedia. So long forever
  18. [R52] Expedia 5/5 · US Omar: Más rápido más fácil simplemente única
  19. [R53] Expedia 3/5 · US Estoy enojada: No me deja comprar el vuelo entonces para que ponen ofertas que no pueden dar
  20. [R54] Expedia 1/5 · US DONT DO IT: Awful customer service. Book directly through the airline and resort. Had a trip totally derailed 2 years ago, and have received zero credit, apologies or compensation. Would give zero stars if I could. Never using again going forward.
  21. [R65] Hotels.com 1/5 · US Garbage. Nuisance pop up on map view crashes the app.: As the title suggests. The app is garbage. Cannot view in map because of a nuisance pop-up prompting id this is a business trip. Who tf cares. Devs always making things worse with nonsense like this.
  22. [R66] Hotels.com 5/5 · US Best Application for Reservations: Cannot do much better for reserving a hotel online
  23. [R67] Hotels.com 3/5 · US No frills: This hotel is only ok. It’s in a good location for Madison square garden. It’s definitely no frills. Hallways are very warm and air didn’t work great in the two rooms we had. It’s clean and fine for the 18 hours we were in nyc. I won’t want to stay here for longer.
  24. [R68] Hotels.com 1/5 · US Not a good application: So they made get insurance and they never gave me my money back and they don’t let you cancel the they had an abandoned hotel they send me to also just try renting another one here and I forgot my debit card and they don’t want to give my money back. The hotel send me proof of me not staying there and they still didn’t wanted to give me my money back so I took with the bank
  25. [R79] Booking.com 1/5 · US Poor App and Poor Service: Used them once and will never use them again. There have been multiple issues, including fraud on our account and it is impossible to reach anyone. No phone, no message, no FAQs, no support in the app or web. Terrible customer experience.
  26. [R80] Booking.com 5/5 · US Always best deals: Been using Booking for several years now and never once had an issue or bad experience. Highly recommend this app!
  27. [R81] Booking.com 3/5 · US No log in option at booking time: Would be nice if I could log in as I am reserving.
  28. [R82] Booking.com 1/5 · US Bad experience: I had a bad experience with Booking.com last year. I checked into a hotel with Booking.com and it had some issues so I had to cancel that booking move to another hotel which I did book to Booking.com as well. Well, I paid the fee to have my money refunded and never got my money refunded real bad experience with booking put a bad taste in my mouth. Have a blessed day.
  29. [R93] Priceline 1/5 · US Never again: Got a confirmation email and had an active reservation posted to my account when the reservation never actually went through. Got a full refund but this app put me in a bad situation as a solo female travelers never again
  30. [R94] Priceline 5/5 · US Virginia Beach: It’s an easy platform to book hotels and get rental cars. I’ve been using price line for many years. It’s very convenient to compare to other booking platforms.
  31. [R95] Priceline 3/5 · US Good app, but needs upgrades: Doesn’t save searches properly. Defaults to 2 adults when booking the hotel. Sometimes you get hotel unavailable error when trying to book, even though initially shown as available
  32. [R96] Priceline 2/5 · US Typo date can not change!: Bad software designed
  33. [R35] Hopper 1/5 · GB Shady: This company is very shady, use booking.com instead to avoid hidden charges.

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store