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Updated July 2026 · real, multi-region App Store reviews
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Moniepoint Personal Banking alternatives

Moniepoint Personal Banking users often seek alternatives due to persistent issues with slow network, frequent updates, and problems with facial verification. Alternatives like U.S. Bank Mobile Banking and Truist Mobile offer more reliable performance and easier mobile check deposits.

Why users look for alternatives to Moniepoint Personal Banking

The alternatives

U.S. Bank Mobile Banking
4.8★ · 2,070,763 ratings · Free

U.S. Bank Mobile Banking offers a smooth, fast, and easy-to-use experience for managing accounts, paying bills, and transferring money R54R57R58. Users appreciate its reliable performance and features like mobile check deposit and facial recognition login R55.

Better for: This app is better for users who prioritize a consistently functional and fast banking experience with easy mobile deposits and secure login options like facial recognition R54R55. It suits those who want to manage most banking tasks without visiting a physical branch R57.

Head-to-head: Moniepoint Personal Banking vs U.S. Bank Mobile Banking
PNC Mobile Banking
4.8★ · 1,980,834 ratings · Free

PNC Mobile Banking is generally seen as easy to use for obtaining funds and managing banking needs R66R70. While some users have reported recent glitches and error messages, particularly with rewards redemption and Zelle, others find it a reliable bank with friendly local branches R65R72.

Better for: PNC Mobile Banking might suit users who value easy access to funds and a good in-branch experience, provided they are not heavily reliant on Zelle or rewards redemption through the app, which have had reported issues R70. It could be a fit for those who are comfortable with occasional app performance issues in exchange for overall banking ease R65R72.

Head-to-head: Moniepoint Personal Banking vs PNC Mobile Banking
Truist Mobile
4.8★ · 1,084,004 ratings · Free

Truist Mobile is praised for its convenience and ease of use, especially for mobile check deposits R81R83R84. Users find it reliable for sending money, including through Zelle, and appreciate its intuitive interface R85. The bank is also noted for its dedication to clients, with some reporting successful refunds for stolen money .

Better for: Truist Mobile is ideal for users who frequently deposit checks remotely and need a reliable, easy-to-use app for sending money, particularly to family members using Zelle R83R84. It's also a good choice for those who value a bank that is responsive to client issues like fraud .

Head-to-head: Moniepoint Personal Banking vs Truist Mobile
Fifth Third
4.8★ · 636,641 ratings · Free

Fifth Third has long-term customers who feel valued by the bank . While some users report issues with ATM functionality, Zelle limits, and recent app login problems, others find the app generally good and appreciate the bank's customer service R94R95R98R102.

Better for: Fifth Third could be suitable for long-standing customers who have a positive relationship with the bank and its customer service . It might be less ideal for users who rely heavily on ATM cash deposits, need high Zelle daily limits, or prefer an app with no login issues R95R102.

Head-to-head: Moniepoint Personal Banking vs Fifth Third
KeyBank Mobile Banking
4.7★ · 239,488 ratings · Free

KeyBank Mobile Banking is described as quick and easy to use for checking balances, viewing details, and making payments R108R111. However, some users report significant issues with app loading speed, Face ID functionality, and poor connectivity R110R115. There are also complaints about inability to disable promotional notifications .

Better for: KeyBank Mobile Banking is better for users who value a quick interface for basic tasks like checking credit card balances and making payments, provided they have strong network connectivity R108. It may not be suitable for those who need reliable Face ID login, fast loading times, or wish to avoid promotional notifications R115.

Head-to-head: Moniepoint Personal Banking vs KeyBank Mobile Banking
Stick with Moniepoint Personal Banking if

You should stick with Moniepoint Personal Banking if you find its speed and reliability for transfers and alerts satisfactory, as some users do . It might also be suitable if you appreciate the cashback feature and are not experiencing the widespread issues with network, updates, or facial verification .

Evidence note: No alternative had too few reviews to judge.

Frequently asked

Why do Moniepoint Personal Banking users experience issues with transactions?
Moniepoint Personal Banking users report issues with transactions due to slow network speeds, which can make a single transaction take over 20 minutes, and unexpected deductions of #10 on each transfer R13R49. Some users also experienced debits for services like recharges or data plans that were never received R7R19.
Are there common login problems with Moniepoint Personal Banking?
Yes, common login problems with Moniepoint Personal Banking include difficulties with facial verification, which often fails or shows a black screen, preventing users from accessing their accounts R6R14R25R41. Additionally, frequent updates can prevent users from logging in until the app is upgraded, which sometimes also fails R15R21R35.
Does Moniepoint Personal Banking offer loans?
Some Moniepoint Personal Banking users express interest in obtaining loans through the app, but reviews indicate that the app is not currently granting loans R8R38.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Moniepoint Personal Banking 1/5 · US You guys don’t want me to access my money or change my pin I have contacted every help service y: You guys are wicked I need my money pls
  2. [R10] Moniepoint Personal Banking 1/5 · US Ibrahim: Network to slow and I need my money urgently I need to change bank I was enjoying using this app but all of a sudden change this so frustrating 😔💔🤨
  3. [R13] Moniepoint Personal Banking 1/5 · US Network is terrible!!!!: Your network is so poor it task over 20 minutes to perform a single transaction and y’all charge so much for such a terrible service if this doesn’t change I swear I’m not gonna use your app again it’s annoying
  4. [R33] Moniepoint Personal Banking 1/5 · US Bad services: Moniepoint has bad network, takes to long to access the bank and my money, I can’t even depend on you in urgency.
  5. [R2] Moniepoint Personal Banking 5/5 · US Sudden update: Every time update 😂🤦🏽
  6. [R15] Moniepoint Personal Banking 3/5 · US Stop: You want to Make me hate this Moniepoint, like why many times it’s ask for update , what the meaning of all this I update it 3 days ago and still ask for another update again,silly app
  7. [R21] Moniepoint Personal Banking 3/5 · US Complain: I need to make transaction and it’s not logging in, it said I should upgrade. Have been trying to upgrade since but it not going
  8. [R35] Moniepoint Personal Banking 1/5 · US Complain 😠: Omo, I can’t update the app and I’m unable use the app with an update
  9. [R6] Moniepoint Personal Banking 3/5 · US Face verification: I can’t verify my face I don’t know why please and I need to withdraw money on there to pay for my fees please
  10. [R14] Moniepoint Personal Banking 5/5 · US Account temporarily suspended: Why will my account be temporarily suspended because I added money to my Monie point from my Opay??? The Monie point technology is poor the same face i used in verifying the app on Sunday is the same face it’s rejecting today
  11. [R25] Moniepoint Personal Banking 1/5 · US Hanging: It is hanging during face scan since last week and I am unable to access my account after deleting and reinstalling the app 3 times
  12. [R41] Moniepoint Personal Banking 1/5 · US Facial verification: You guys aren’t serious Your facial verification has to be the worst I have seen so far please work on it
  13. [R4] Moniepoint Personal Banking 2/5 · US Bad transactions: Why will they be removing #10 on each transfers I made it’s so annoying
  14. [R7] Moniepoint Personal Banking 1/5 · US Your services are terrible, twice ive tried recharging you guys debit me but I didn’t receive anythi: Your services are terrible, twice ive tried recharging you guys debit me but I didn’t receive anything, it’s woke and terrible you guys should do better
  15. [R27] Moniepoint Personal Banking 1/5 · US Fees too much: Deduct money on every transaction, I will change bank o
  16. [R29] Moniepoint Personal Banking 1/5 · US Thieves: You people should refund my boyfriend’s money or else I’ll sue you for theft … his sent him 400k and you deducted 500k .. his balance is -100k … are you mad???? Refund him or else!!!
  17. [R19] Moniepoint Personal Banking 1/5 · US Inability to solve little issues such as data crediting: Bought a data plan and I haven’t received it, contacted customer support and it basically useless
  18. [R54] U.S. Bank Mobile Banking 5/5 · US Great app: I’ve never had an issue, always works flawlessly.
  19. [R55] U.S. Bank Mobile Banking 5/5 · US Easy: Easy to make a mobile check deposit
  20. [R57] U.S. Bank Mobile Banking 5/5 · US Great!: I love this app. It’s easy to use and very convenient! I don’t remember the last time I’ve been in an actual bank because of this app.
  21. [R58] U.S. Bank Mobile Banking 5/5 · US Runs great and is pretty fast: Works like it should and is fast.
  22. [R65] PNC Mobile Banking 1/5 · US Not as good as it used to be: So tired of all the error message. Redeeming rewards through the mobile app is just a constant error message since the new online banking launch. Workout the issues with redeeming rewards. Constant service not available or session timed out when in the middle of a redeeming.
  23. [R66] PNC Mobile Banking 5/5 · US It works: It works well. Honestly.
  24. [R70] PNC Mobile Banking 5/5 · US Easygoing: PNC always makes it easy to obtain your funds
  25. [R72] PNC Mobile Banking 4/5 · US Latest upgrades not good: This app has always been great until a month or two ago. They changed the look and whatever else they have done is not good. Doesn’t load half the time, sometimes extremely slows I get a message stating this feature isn’t available right now quite often. Not enjoyable. I hope the fix this soon
  26. [R81] Truist Mobile 5/5 · US Excellent Service: I find it very convenient and easy to make my check deposits from my mobile device, and from the financial institution that I feel comfortable and trust, TRUIST
  27. [R83] Truist Mobile 5/5 · US Perfect app: This app is easy to use and I am so grateful for mobile deposits so I can deposit checks from home whenever I want!
  28. [R84] Truist Mobile 5/5 · US Convenient deposit: Very happy with the ease of depositing checks to me into my checking account with my iPhone.
  29. [R85] Truist Mobile 5/5 · US Zelle: Great app to work with.
  30. [R94] Fifth Third 5/5 · US Buena: Recomendado para todo
  31. [R95] Fifth Third 3/5 · US ATM Machine: I just can’t understand why they can’t get a new company for the ATM machine on Ford Road and Sheldon in Canton. That machine will work one time and then the next time it’s not working. it works fine if you’re depositing a check but it never takes cash. It’s always something wrong when you try to deposit cash. I make most of my deposits at night here in Canton MI. So, it would be nic
  32. [R98] Fifth Third 3/5 · US Why??: Your fraud department keeps putting blocks on my card during my most desperate moments causing me to use my credit card it’s very annoying
  33. [R102] Fifth Third 1/5 · US Zelle trash: Auto limit of 250 daily on Zelle when u need to do 500 in DD transfers #BOGUS
  34. [R108] KeyBank Mobile Banking 5/5 · US Quick and easy to use: The KeyBank Mobile App is very quick and handy. I’ve been able to quickly pull up my credit card balance, see relevant details, and make payments just as quickly.
  35. [R110] KeyBank Mobile Banking 1/5 · US Makes me want to change Banks: If I could give this a zero star I would, NEVER loads anymore, have to clear out of the app and retry at least 20 times. Today I can’t even access my account, will more than likely be switching banks because I can’t even check my account via app at this point. Been going on for months. Worst app on my phone, people want to check and see their account and this app mak
  36. [R111] KeyBank Mobile Banking 5/5 · US Ease of use: Love the app. KeyBank is always helpful in anything I need. Long time customer
  37. [R115] KeyBank Mobile Banking 1/5 · US Terrible: This app is extremely slow. Also the Face ID doesn’t work. I have it set up for all of my other apps however with Key Bank app, it acts as though it’s using Face ID but won’t open. I still have to enter my password manually. Then it takes forever to load once the login has been accepted. It’s very frustrating.
  38. [R49] Moniepoint Personal Banking 1/5 · US Monie point: This app is giving me concerns why would I try my pin three times and I won’t be able to try again. Why Opay doesn’t do that and why do you keep removing 10# from every transaction I make this is not fair 😡
  39. [R8] Moniepoint Personal Banking 5/5 · US Loan: Please why is this app not granting loans
  40. [R38] Moniepoint Personal Banking 5/5 · US Loan: I want to borrow a loan

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store