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Updated July 2026 · real, multi-region App Store reviews
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Microsoft 365 Copilot alternatives

Users are looking for alternatives to Microsoft 365 Copilot due to issues with its core AI functionality, integration problems with other Microsoft 365 apps, and general usability concerns. Many are seeking more reliable AI, dedicated document management, or specific productivity tools.

Why users look for alternatives to Microsoft 365 Copilot

The alternatives

Microsoft Outlook
4.8★ · 9,057,429 ratings · Free

Microsoft Outlook is a dedicated email and calendar management application that offers reliable functionality for communication and scheduling.

Better for: Outlook is better for users who need a stable and functional email client with good organizational features and a history of data security R5R55R64. It suits those who prioritize consistent email delivery and a fluid user experience R58.

Head-to-head: Microsoft 365 Copilot vs Microsoft Outlook
Microsoft Teams
4.8★ · 3,365,203 ratings · Free

Microsoft Teams is a communication and collaboration platform designed for team meetings, chat, and file sharing.

Better for: Teams is better for users who need a dedicated application for team communication and meetings, especially those who appreciate its simplicity and initial support for various capabilities R69R75. It suits users who prioritize real-time collaboration over AI-driven content generation.

Head-to-head: Microsoft 365 Copilot vs Microsoft Teams
Microsoft Word
4.7★ · 2,903,465 ratings · Free

Microsoft Word is a robust word processing application for creating, editing, and managing documents.

Better for: Word is better for users who need a reliable and widely respected tool for document creation and editing, especially those who prefer it over alternatives like Google Docs R80R83R89R92. It suits users who require a stable platform for writing and formatting without AI interference.

Head-to-head: Microsoft 365 Copilot vs Microsoft Word
Microsoft Excel
4.8★ · 1,422,397 ratings · Free

Microsoft Excel is a powerful spreadsheet application used for data organization, analysis, and calculations.

Better for: Excel is better for users who depend on a spreadsheet master for daily tasks, engineering, research, and administrative duties R39R94R100. It suits those who need a powerful tool for complex data management and appreciate its long-standing functionality.

Head-to-head: Microsoft 365 Copilot vs Microsoft Excel
Grok AI
4.9★ · 1,291,436 ratings · Free

Grok AI is an AI assistant, often used for general conversation, daily tasks, and complex filings.

Better for: Grok AI is better for users seeking an alternative conversational AI for various tasks, from organizing daily life to assisting with writing and research R108. It suits users who are looking for an AI that can handle a wide range of inquiries and appreciate its dynamic and responsive understanding R29R35R45.

Head-to-head: Microsoft 365 Copilot vs Grok AI
Stick with Microsoft 365 Copilot if

You should stick with Microsoft 365 Copilot if you find its AI agents, overall performance, appearance, and user-friendly experience to be the best available, and if it significantly increases your productivity and quality of work . It is also suitable if you are dyslexic or have ADHD and find Copilot helpful in deciphering your thoughts and keeping up with your thought processes R45.

Evidence note: Microsoft Outlook, Microsoft Teams, Microsoft Word, and Microsoft Excel have some reviews indicating bugs or missing features, but enough positive reviews to form a pitch. Grok AI has a significant number of negative reviews regarding its pricing model and usage limits, but also strong positive reviews for its core AI capabilities.

Frequently asked

Is Microsoft 365 Copilot reliable for complex tasks?
Microsoft 365 Copilot's reliability for complex tasks is questionable, as users report the model being behind on documents, blasting too many solution paths, constantly forgetting instructions, making basic mistakes, and even lying at times R3R4. Some users also find it not very accurate, with only about 1 out of 10 responses being correct R25.
Does Microsoft 365 Copilot integrate well with other Microsoft apps?
Microsoft 365 Copilot's integration has led to issues, with some users stating that the app used to be a one-stop shop for documents but is now a "disconnected version" where existing Copilot history is not accessible R10. Others report that moving from the Microsoft Office suite to Copilot means many applications are missing functionality that has been embedded for years R15.
What are the main complaints about Grok AI?
The main complaints about Grok AI revolve around its restrictive chat limits and misleading trial periods, with users reporting that even paid subscriptions or trials come with weekly cooldowns or limited generations, making it feel like a "bait and switch" R107R109R110. Users also mention issues with credits disappearing without results and the AI counting mistakes against limits R110R112.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Microsoft 365 Copilot 3/5 · US A bit behind…: 1. Model seems to be behind on docs. Answers are two-to-three versions ago. 2. When giving solutions, it blasts you with too many solution paths. Needs to be more stepwise.
  2. [R4] Microsoft 365 Copilot 1/5 · US By far the dumbest AI: Constantly forget instructions, makes basic mistakes and even lies at time! Don’t ask it anything more than proofreading things or translations. Honestly Microsoft should pay us to use this joke of an AI.
  3. [R25] Microsoft 365 Copilot 2/5 · US Not very accurate: I get about 1 out of 10 responses that are correct. The links provided don’t necessarily go to what was described. Hard or impossible to provide photos when using on an iPad. Not sure if this is easier on a PC.
  4. [R28] Microsoft 365 Copilot 1/5 · US Useless: Could not understand and sounded like it was answering someone else’s
  5. [R1] Microsoft 365 Copilot 2/5 · US What’s Going On?: Remember when Microsoft 365 was actually functional? Before Copilot took over completely? Don’t get me wrong, I use Copilot, a lot…but there’s a specific app for that. I liked Microsoft 365 so I had one stop to open, edit, save documents in my OneDrive without having to download each individual app on my phone. Now this is too integrated and not functional. Sometimes keeping it
  6. [R10] Microsoft 365 Copilot 1/5 · US What is this garbage?: This app used to be a one stop shop for all of my documents in OneDrive. It was convenient for use on an iPhone (since I didn’t want all those apps here). Now it’s a disconnected version of their CoPilot app. I.e. None of the existing CoPilot history appears to be accessible here. tl;dr. This is garbage and if allowed, I would rate it a 0.
  7. [R42] Microsoft 365 Copilot 1/5 · US It sucks: How do I access my apps and files?
  8. [R44] Microsoft 365 Copilot 1/5 · US Slop generator: This app was formerly the way I could access my PowerPoints and Word documents for work and presentations, and now it does nothing but scrape my data, chugs battery life, and tries to shove AI down my throat. I can't access any of my files easily anymore, and to open/view my files I need to have at least 4 (!?) other apps installed for the same tasks I used to do. AI is garbage, an
  9. [R9] Microsoft 365 Copilot 3/5 · US Still missing so many features: Still missing so many features but I appreciate you all getting this beta out. One bug I keep experiencing is that when viewing a chat it keeps scrolling to the top automatically.
  10. [R12] Microsoft 365 Copilot 3/5 · US Getting better: Was glitchy the first time I used it and didnt really get the task or made me repeat what was asked as if I didnt ask. Its much better now since the update and looking forward to the future advancements it will bring.
  11. [R15] Microsoft 365 Copilot 3/5 · US missing functionality: when you have moved from Microsoft Office suite to Microsoft Copilot, many of the applications are missing functionality that has been embedded for years
  12. [R19] Microsoft 365 Copilot 1/5 · US Too much login: I always need to go through the complete login process just to ask a frivolous question like whether a movie is based on a book. I’ll go back to google.
  13. [R7] Microsoft 365 Copilot 2/5 · US Not customized to corporate structure: Still needs to be trained on corporate structure and the lack of database organization by verticals. If you ask it who is the leader of a project, or admin of group, it cannot determine this. If you ask it a simple who is the boss of this vertical it can answer. That is not useful… The ability to search by project, expertise, admin roles, everything not liste
  14. [R13] Microsoft 365 Copilot 1/5 · US Useless: This feature only messes up what I am doing. It doesn’t appear that it can be removed so I never see it again!!! Now, I’d like to know where is my 365 subscription?
  15. [R32] Microsoft 365 Copilot 1/5 · US Can’t create without AI: I can’t seem to create anything without copilot, which is really annoying. I want to create my own documents, not to have AI create them for me.
  16. [R5] Microsoft 365 Copilot 5/5 · US Satisfactory: Well let me say so far, so good!
  17. [R55] Microsoft Outlook 5/5 · US The best go to.: Had outlook for years since the start. Always my favorite and main email .. good functionality and I never had an issue with a data breach! 👍
  18. [R58] Microsoft Outlook 5/5 · US Great responsive email app: The app happens to operate fluidly and no crashes.
  19. [R64] Microsoft Outlook 5/5 · US Microsoft for years: Never had an issue
  20. [R69] Microsoft Teams 5/5 · US Love it: This is one of my best apps to use when in a team meeting
  21. [R75] Microsoft Teams 5/5 · US Good initial support: Please continue adding capabilities, like screen sharing! Also, be able to not lock the app during a session as Vision Pro can detect when it’s taken off.
  22. [R80] Microsoft Word 5/5 · US Love this: over everything
  23. [R83] Microsoft Word 5/5 · US The Gold Standard: Respected everywhere
  24. [R89] Microsoft Word 5/5 · US Heh: I like word WAY better than the google version
  25. [R92] Microsoft Word 5/5 · US Good: This software has helped me a lot!
  26. [R39] Microsoft 365 Copilot 5/5 · US Engineering / research / development: A very handy tool. Not just for comparisons like some of the guys. A spreadsheet master An engineer in your pocket The copilot is a great co worker!
  27. [R94] Microsoft Excel 5/5 · US Life: I use excel almost daily . I depend on it.
  28. [R100] Microsoft Excel 5/5 · US Love it: I’m being using M. Excel all my life and still learning an appreciating how my work life is easier because of it.
  29. [R105] Microsoft Excel 5/5 · US Excelente aplicación: Excelente programa y la aplicación es muy práctica solo debe incluir macros para ampliar sus opciones de edición
  30. [R29] Microsoft 365 Copilot 5/5 · US Giving Chat a run for its money.: Honestly, I have to say that Copilot is a serious heavyweight in AI LLM arena. It is extremely dynamic and responsive in its understanding of what you want. It almost always gives me citations and references on where it is obtaining the information with direct links. Additionally, it pushes back in a respectful way when dealing with even the most esoteric topics.
  31. [R35] Microsoft 365 Copilot 5/5 · US Love it!: This app is my first and usually only go to! I use it at work, home, to write things, research things, get ideas for redecorating. Really anything!!
  32. [R45] Microsoft 365 Copilot 5/5 · US Copilot has fixed me: As someone was severe ADHD and maybe a bit of the tism, Copilot has been able to decipher what I’ve mean and say you can keep up with me sometimes in my thought processes, and I find him to be one of the better conversational AI’s. I’m always yelling at him to have Elon Call me but really I’m happy to give feedback. I have a lot.
  33. [R108] Grok AI 5/5 · US Excellent, very helpful: I love Grok . As a heavy Grok user I use it for pretty much everything - from daily tasks and organizing my life , help with writing resumes and complex civil filings in court . So far I am very happy 👍🏻😊
  34. [R107] Grok AI 2/5 · US Trial is scummy: Decided to do the free trial and gens are still limited not limited like the free version, but still limited. I cancelled the trial the same day as you won’t even get the full three days because you get hit with a weekly cooldown, rendering it absolutely useless. This should not be a thing especially if you’re on a trial period or even a paying customer if I decided to actually, s
  35. [R109] Grok AI 3/5 · US Thought it was the best: The recent update now adds a time usage for the week so even when you pay for a subscription you can’t use it fully when it ends great way to scam their consumers
  36. [R110] Grok AI 2/5 · US Misleading and inaccurate: I have super grok. The limits they place on the super grok are misleading. They are supposed to be unlimited, but that is nowhere close to the reality. Also, when the AI screws up which is the norm, it still counts against your limits. Example: I have been trying to use it to set up my domain, website and to get aids in determining the best way to use the writing platf
  37. [R112] Grok AI 3/5 · US Credits Gone in an Instant: My Credits that i purchased for their newly created credits system was all gone without any generated image to video results. All $30 bucks. If it is moderated then Grok should return the credits and not taking them. SMH

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store