Ascend Federal Credit Union alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Ascend Federal Credit Union 1/5 · US Terrible app. The app keeps locking me out. And every time I put in my password it tells me that it: Pack
2. [R3] Ascend Federal Credit Union 3/5 · US Buggy: while it is improving, this app is incredibly buggy. There needs to be a major UI overhaul and there’s a lot that doesn’t make sense. I needed to be more intuitive.
3. [R4] Ascend Federal Credit Union 2/5 · US New App Layout: New app layout is awful and buggy/ laggy
4. [R35] Ascend Federal Credit Union 1/5 · US Slimy Fee Structure, glitchy app: I opened an account to get AWAY from things like low balance fees. Logged in today to discover I’ve been charged for the pleasure of allowing someone else use my money for MONTHS. I can’t for the life of me find any notification alerting me to this. On top of that trying to use the chat causes a glitch and I have frequent log in issue despite using a password mana
5. [R9] Ascend Federal Credit Union 3/5 · US Real time data: I wish the transactions were more real time let it was a couple of years ago. It takes a couple of days for things to show up on my account.
6. [R10] Ascend Federal Credit Union 1/5 · US Money info: Not giving me my accurate information
7. [R15] Ascend Federal Credit Union 3/5 · US Got to love an app that takes weekends off...: If you're looking to do your banking - or even just keep up with your spending, THIS is the app for you! (As long as you don't spend money on weekends. That won't show up until Monday around lunch time - unless Monday is a holiday. Then you'll have to wait until Tuesday to see that Saturday morning expenditure come out).
8. [R16] Ascend Federal Credit Union 1/5 · US Slow: It’s much too slow to post or reflect transactions. It never used to be this way but now it’s take 3-4 days for anything to come out.
9. [R13] Ascend Federal Credit Union 1/5 · US Mobile deposits still broken: Are you ever going to fix this issue? It has been this way for 2 months now. Terrible service for your customers.
10. [R19] Ascend Federal Credit Union 1/5 · US Mobile deposit: App issue, not bank. Camera is all wonky and won’t capture checks, making it impossible to deposit remotely. I’m a small business owner. I routinely receive checks. This is terribly inconvenient.
11. [R21] Ascend Federal Credit Union 3/5 · US Mobile Deposit: The phone orientation and check orientation are completely different and makes snapping a picture of the check difficult. For instance, you place the check long ways and you usually would. When the phone camera is turned long ways to snap a pic of the check, it shows up vertical instead or horizontal.
12. [R22] Ascend Federal Credit Union 2/5 · US Mobile deposit issues: It used to work but they keep modifying it and now it displays the photo sideways making it very difficult to align. If you do manage to align it, after capturing the check it reorients it and says it’s cropped. If I click on app support in the App Store listing I get nothing but their website.
13. [R28] Ascend Federal Credit Union 1/5 · US new credit account system: I have not been able to access my credit account on the app in days due to their complete change of the loan and credit card system. I need to transfer money and cannot do it. I have numerous representatives in the chat tell me it will be available by the end of rhe day just for me to find out its still not available.
14. [R31] Ascend Federal Credit Union 1/5 · US Card control- card lock: Why did you remove the card lock option for card control.
15. [R37] Ascend Federal Credit Union 2/5 · US Zelle isn’t working: I really like ascend as a whole, but the app needs work. I’m NOT a fan of the update. Coming back to my original complaint, Zelle isn’t working within the app and won’t allow me to transfer money. Very disappointed.
16. [R33] Ascend Federal Credit Union 2/5 · US Terrible User Experience for Mortgage: App is nearly useless for my mortgage loan. Viewing details on that acct bring me to a website wrapper. Specifically, trying to look at payment options from the menu brings me to a page saying "payment options" with no other info, links, or details. Why have a menu option for a broken/useless page? Trying to do anything more than see my acct balances is frust
17. [R51] Navy Federal Credit Union 2/5 · US Always under maintenance: WHYYYY is this app constantly under maintenance? I try to open in and half the time I can't even check my account or transfer money because they're "conducting scheduled maintenance." I've never dealt with a banking app or any app like this where it's always undergoing some sort of service, like this is so frequent that it has irritated me enough to the point of writing a
18. [R53] Navy Federal Credit Union 3/5 · US The Maintenance shut down is annoying: Eveytime I need to get into my bank I gotta worry if it in maintenance or not like at least give me a warning
19. [R54] Navy Federal Credit Union 1/5 · US Unacceptable: I live in Hawaii and the navy federal app is almost always being worked on. Definitely open another bank!
20. [R55] Navy Federal Credit Union 5/5 · US Best of All: You won’t find better than NFCU, period.
21. [R65] America First Credit Union 1/5 · US Garbage: Difficult to navigate and won’t read checks that I’m trying to deposit.
22. [R67] America First Credit Union 3/5 · US Great App Minus the Bugs: I never had problems on android, but there are some bugs on the iOS version it seems. Logging in is always a hassle as usually Face ID doesn’t work, and gets disabled quite often.
23. [R70] America First Credit Union 3/5 · US Logins: Overall a good app but I wish I didn’t have to have separate logins for my two accounts
24. [R71] America First Credit Union 2/5 · US Love AFCU but the maintenance has to STOP frequently!: I love the AFCU App and it’s been so amazing to use to access my bank information! However, it’s becoming so frustrating that AFCU is constantly doing maintenance on the app all the time that it’s impossible to access my bank information instead of going to browser. Please STOP with the maintenance every single week! It’s becoming so annoying!
25. [R79] Redstone Federal Credit Union 1/5 · US Redfcu app has sent me the same review prompt for nearly 2 months.: This is my review in hopes the prompt finally goes away.
26. [R82] Redstone Federal Credit Union 1/5 · US I don’t like RFCU: The app use to be so much better, this new update is not good. I don’t like how Redstone puts holds on random checks either. I’ve had a lot of problems with them blocking online Transactions for fraud. I haven’t been able to purchase online in months. No matter the store. I appreciate the effort but it’s too much. Redstone overall is not good but thats who my family has always u
27. [R83] Redstone Federal Credit Union 5/5 · US Review: It’s always accurate and up to date to keep me sharp
28. [R84] Redstone Federal Credit Union 3/5 · US Not happy that they wouldn’t refund $100 in fees or a mobile deposit that didn’t go through: Not happy that they charged me seven $25 fees because a mobile deposit did not go through. Would only refund three of them costing me $100. I’m not happy.
29. [R94] AmFirst Digital Banking 4/5 · US Operating while having fun: It’s incredibly easy to understand the system while drunk or after a hard day of work and you wake up 2 am in the morning 3 hours before work and you have to pay a bill that you forgot was due at the end of the week
30. [R95] AmFirst Digital Banking 3/5 · US Account number is confusing: The account number that the app shows is not the account number that is necessary for external transactions. There is no way to view the actual MICR. Having to account numbers for each account is unnecessarily painful.
31. [R96] AmFirst Digital Banking 2/5 · US Mobile deposit: App is decent but mobile deposit is garbage. Takes forever for your check to go in. Dont offer it if it doesn’t work. People don’t wanna wait a week for their check to hit.
32. [R97] AmFirst Digital Banking 5/5 · US Digital banking: It’s a great thing to have when you don’t have to go back-and-forth to the bank you could just check from your hand
33. [R107] SC Federal Credit Union 1/5 · US Terrible: The app is almost as bad as the customer service.
34. [R109] SC Federal Credit Union 3/5 · US Fees: Too many! This bank has more fees than others and needs to help their clients instead of hurting them.
35. [R110] SC Federal Credit Union 1/5 · US Difficult: I have had so much trouble logging into my Account. I have had to change my password twice. One problem is when you enter your password the first time they don't allow you to see what you're entering. I am going to try one more time to get into my account with the third password. I can only hope that it will work
36. [R111] SC Federal Credit Union 5/5 · US Easy: Great to have this app
37. [R2] Ascend Federal Credit Union 5/5 · US bestest bank ever!: i’ve had a bank account with ascend for over 10+years… it’s allways stayed open even when i was going threw tough times& allways helped me with any issues! i allways recommend ascend credit union& will for Life! tge people are way nice& concerning& carrying. thank you ascend!☮️✝️🤍✌️🕊️🙏
38. [R8] Ascend Federal Credit Union 5/5 · US Awesome: Great bank/cu you can do a lot with this bank but do need to be updated every other week and need some alerts like deposit alerts and transaction details. They deserve the credit that they need because they are friendly plus outstanding people.
39. [R11] Ascend Federal Credit Union 5/5 · US Great App: Easy to use. Fast response for support. Helpful friendly staff a few key strokes away
40. [R14] Ascend Federal Credit Union 5/5 · US The best one!: I adore this credit union! Fast, friendly, courteous, thoughtful and fun!!!