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Updated July 2026 · real, multi-region App Store reviews
Better options than

Ola alternatives

Ola users frequently encounter issues with app functionality, especially for international numbers, and report poor customer support. Alternatives like inDrive and Bolt offer different pricing models and service experiences, while Google Maps is primarily for navigation.

Why users look for alternatives to Ola

The alternatives

Google Maps
4.7★ · 7,271,500 ratings · Free

Google Maps is primarily a navigation tool that helps users find locations, plan routes, and discover nearby places like restaurants or attractions R55R60.

Better for: It is better for users who need reliable navigation and local search features, especially if they are tourists or exploring a new city R55R60. However, recent updates have caused issues for some users trying to search for nearby locations directly within the app R54R57.

Head-to-head: Ola vs Google Maps
inDrive. Save on city rides
4.8★ · 377,978 ratings · Free

inDrive offers a ride-hailing service where users can propose their own fare for a ride, which drivers can accept or counter R66. It is noted for being convenient and potentially cheaper compared to other apps in some regions R66.

Better for: It suits users looking for more control over ride pricing and those in regions where it is more readily available or offers better rates R66. However, some users report issues with drivers asking for extra pay or increasing the price significantly above the suggested fare R71. There are also complaints about GPS accuracy and drivers having trouble finding passengers R67R70.

Head-to-head: Ola vs inDrive. Save on city rides
Bolt
4.8★ · 174,560 ratings · Free

Bolt provides ride-hailing services and is often cited as being cheaper than Uber in some locations, with good drivers and service quality R80.

Better for: It is better for users seeking a potentially more affordable ride-hailing option compared to competitors, particularly in regions like the UK or Lisbon where it performs well R80. However, users report frequent driver cancellations, inaccurate estimated arrival times, and poor customer support when issues arise R79R81R84.

Head-to-head: Ola vs Bolt
Freenow by Lyft
4.8★ · 51,429 ratings · Free

Freenow by Lyft offers a way to book taxis, often praised for prompt pickups, clean vehicles, and pleasant drivers R97. It can be a painless way to get around in cities like Athens and Spain R97.

Better for: It is better for users who prefer booking traditional taxis, especially for in-city travel where it can be more transparent about pricing than hailing a street taxi R97. However, users report issues with drivers charging arbitrary prices, especially in Greece and Ireland, and difficulties with airport pickups R93R95R96.

Head-to-head: Ola vs Freenow by Lyft
Rapido
4.8★ · 39,266 ratings · Free

Rapido is mentioned by users as an alternative for ride-hailing services .

Better for: There is insufficient review data to determine who Rapido suits better.

Head-to-head: Ola vs Rapido
Stick with Ola if

Users should stick with Ola if they are in a supported region, have a local phone number that reliably receives OTPs, and have not experienced the common app functionality or driver issues reported by many users .

Evidence note: Rapido has too few reviews to judge its specific strengths or weaknesses.

Frequently asked

Why do users have trouble signing up for Ola?
Many users, especially those with US or international phone numbers, cannot sign up for Ola because they do not receive the OTP (One-Time Password) verification codes via SMS or call, even when the app offers these options R1R10R14R15.
What are common app functionality issues with Ola?
Common app functionality issues with Ola include the app getting stuck on a map screen without any interactive elements or options to book a ride, even after multiple reinstallations R1R16R17R19. Users also report issues with map search accuracy, such as not showing prominent places, and unexpected changes to pickup locations R3R5R6.
How is Ola's customer support?
Ola's customer support is widely reported as poor, with users encountering automated responses, a lack of clear contact information, and unhelpful resolutions to serious issues like rides not ending in the app or fraudulent charges R4R7R18R31.

What reviewers actually said

Built only from these 106 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Ola 1/5 · US Poor app: How the heck this app got 4.6 rating on iOS? Fake reviews and rating. Look at all latest ratings nothing less than poor one star. Downloaded this app on iOS and it doesn’t move past map for Ola. Uninstalled it 3 times and still no work around. Asked AI and was told since Apple ID is from us region the app won’t work. This is sick! Just look at all recent reviews stating same that app won
  2. [R10] Ola 1/5 · US No otp code for sign up: Tried 3 times but they never sent out otp code for sign up. Went with Uber
  3. [R14] Ola 1/5 · US App Sucks, Does not send an OTP: App is unusable, it does not send an OTP for the initial setup if you have a US phone number. I just use uber, works great
  4. [R15] Ola 1/5 · US Cannot Even Create an Account: I tried creating an account on Ola due to an upcoming trip, but their SMS messages never go through. I asked for a call, which at first was intercepted by iOS call screening leading to me only getting two digits. I asked for a second call, which I received. However, Ola claimed the code was expired, and now I cannot request any more calls! Ola keeps saying, “sorry, w
  5. [R16] Ola 1/5 · US App shows map but no options: iOS App just showing the plain ola map at the current location. No other menu or navigation items, no search box to enter address. Just plain map layer. Tried re installing but the problem remained the same. Not sure if it's problem with USA number, though ola says it supports USA numbers.
  6. [R17] Ola 1/5 · US App is terrible: Installed and reinstalled app multiple times but not working. All I see is the map but no other information or options for booking. The map is also not interactive.
  7. [R19] Ola 2/5 · US Doesn’t function.: After entering a phone number and OTP, the app just shows a map of my location. There are no visible overlays, buttons, or any way to request a ride or take any action at all.
  8. [R4] Ola 1/5 · US Ride is not ending in app.: My ride is not ending in app even though it ended and I paid for it. There is no option to raise ticket for that as you only give automated replies to set questions. No other support option
  9. [R7] Ola 1/5 · US “Write to us”: I wonder how come this be a big ride hailing service in India, which can’t even provide a good support. For every issues it says “write to us” without even providing any contact on how to reach them. Functionality as simple as creating account has issues in the app. It says that too many accounts in the device when I just installed the app now. 5/17: received review response asking
  10. [R18] Ola 1/5 · US No Support Driver asks for extra money: First of all Ola drivers are unprofessional. Ask to pay offline and go on meter. If you are going to Airport or Train station, make sure you don’t book Ola as driver will cancel the ride or ask for money offline. Report this to Ola Support and below is there response : We are sorry for inconvenience caused. We will continue with rides. So lame! Never try
  11. [R31] Ola 1/5 · US Bad app, poor cutomer support: App is buggy, drivers are rude and cancel trips. Also customer support is really poor and not well responsive
  12. [R9] Ola 3/5 · GB Quality is detoriated: I am indian origin British national , I visit every year to home Chennai , The quality of cab has gone down in terms of 15 year old cars still utilised they say only 10 but in realty more than 20 year old car used for me , This year too bad to travel , Ober is doing good new cabs , improve it before it is too late .
  13. [R12] Ola 1/5 · US Rider app is a scam, not reliable and unprofessional: Auto drivers use the app for customer acquisition and then quote their own price, whats the point of the app? Cabs are unclean, when you book premier cabs, they send you the same used cab, but they charge higher prices, 2x prices and also expect a tip? The cancellation rate is crazy high, you book 6 times to get one confirmed cab. There’s no re
  14. [R27] Ola 1/5 · US Drivers accept the ride and don’t move: The drivers accept the ride and don’t move- they expect us to cancel, so that they can get cancellation fee. Uninstalled the app
  15. [R3] Ola 3/5 · US Map search and app UX could be better: 1. Terrible map search - even in big city like Bangalore - search didn’t show prominent places such as SBI branch or Sub Registrar offices in fairly central parts for the city (not remote suburb extensions) 2. Often times, CNG vehicles show up for Prime and the cars don’t have bootspace for luggage. It would be good to indicate luggage space when showing ride
  16. [R5] Ola 4/5 · US Pick up Location changes: Today it changed my pick up location across the street though I selected one on my side. Small update in pick up doesn’t work.
  17. [R6] Ola 3/5 · US Ok app: The app works great, but no recommendations of the address they pick you from. As a tourist, must remember the address of origin to come back. Invert back at the address they pick you from must be added or even tourist mode which will enable automatically.
  18. [R54] Google Maps 2/5 · US New updates disabled some searches: Some of the common searches like restaurants, attractions, gas etc. are not showing on the maps and redirects you to google search. The only time it works is when you’re on incognito mode.
  19. [R55] Google Maps 5/5 · US The best app for the job: Great app but big space for improvement
  20. [R57] Google Maps 1/5 · US Crazy bug: Shows nothing when I search “restaurants “
  21. [R60] Google Maps 5/5 · US A blast for the family: Great place for an active family night. Clean atmosphere Jim was awesome. Dress light because it’s a lot of moving and headset gets hot. We worked as teams and against each other. Loved this different style experience
  22. [R66] inDrive. Save on city rides 5/5 · US Price: Rate was fairly good comparatively to other apps
  23. [R67] inDrive. Save on city rides 3/5 · US Comment: Very useful app but there’s problems in map delay and some bugs
  24. [R70] inDrive. Save on city rides 3/5 · US The APP is fine, Drivers have trouble finding you consistently.: The APP is fine, Drivers have trouble finding you consistently. Maybe the app gives them a bad location? It shows me ON THE MAP and drivers drive right passed me or they end up like 1/2 mile away. I just had to cancel 3 rides in a row for the same problem. Despite sending them pictures of my pin on the map and a photo of the business
  25. [R71] inDrive. Save on city rides 1/5 · US Rude drivers asking for extra pay: I received threatening messages from a driver who was not even the designated driver mentioned in the profile. Another guy seems to be driving the vehicle and then after I reach home he proceeds to ask for more money. He had his own complaints that indrive exploits them. I am done using indrive!
  26. [R79] Bolt 2/5 · US Good app, but some functionality needs fixing in their algorithm: Bolt has good drivers and the service is nice, but the app says “2 minutes” for a ride, you order, and then it can’t find drivers for 10 minutes and then finally finds you one that is 15 minutes away. Idk why. They used to be somewhat accurate? But the estimated wait times need to be updated
  27. [R80] Bolt 5/5 · US Often Cheaper and Better than Uber: I’ve had a much easier time getting bolt rides in the UK then Ubers
  28. [R81] Bolt 3/5 · US Drivers cancel too much: Drivers cancel too much. Need better incentives
  29. [R84] Bolt 3/5 · US Not as reliable as UBER in USA: This app works well in Spain but not so well in Italy and France. It takes a longer time to secure a driver than in UBER USA and very often driver cancels in the middle of the trip, sometimes it takes three driver attempts to secure one ride (specially in Paris).
  30. [R93] Freenow by Lyft 1/5 · US The driver drive to the airport without us. Charge d 58 €: We were five minutes late when we get outdoor. I find the driver has gone to the airport. The app has no communication function. They charged me a full price. Be careful if you want to use this app.
  31. [R95] Freenow by Lyft 3/5 · US Added charges about service charge not explained: 5 euros added to bill above service charge. Should I switch to it taxi? I’m thinking so.
  32. [R96] Freenow by Lyft 1/5 · US Scam Rides: Twice in a row, a ride was coming and then refused to pick up the phone or drove right by me and started the ride anyways. There doesn’t appear to be any way in the app to report this.
  33. [R97] Freenow by Lyft 5/5 · US Great App - Must Have in Athens: This was amazing to have, and it allowed my family, and I had to travel flawlessly throughout the city on our four-day vacation.

Synthesized from 106 recent App Store reviews · updated July 2026 · View on the App Store