Citymapper alternatives
Citymapper users often seek alternatives due to inconsistent real-time data, buggy performance, and intrusive ads. Many look for apps with more reliable schedules, better walking directions, or specific features like cycling routes or improved accessibility.
Why users look for alternatives to Citymapper
- Real-time transit information is often inaccurate or unreliable, leading to missed connections and delays.R4R16R27R30
- The app can be buggy, slow to load, or crash frequently.R4R10R15
- Walking directions can be misleading, sending users in the wrong direction or being less effective than other map services.R1R47R46
- Users report issues with intrusive ads, including 'predatory' ad placement and scam-like ads, especially for those who don't pay for ad removal.R3R31
- The app sometimes hides bus routes or makes it difficult to find bus schedules, prioritizing walking for short distances even when inconvenient.R7
- There's a lack of options for integrating personal cycling or showing accessible routes with elevators.R2R12R18
- Some users experience poor usability, UI, and lack of customization options, even for paid features.R13
- The app can display incorrect information about train transfers, telling users to change trains when they should stay on.R24R33
- Persistent cookie prompts and issues with live activity notifications (Dynamic Island) are frustrating for some users.R22R25R28R44
The alternatives
Transit • Subway & Bus Times is praised for its intuitive and beautiful user interface, making public transport and bike navigation easy R52R58R61. It helps users navigate to many places without confusion about which bus or train to take, and some users appreciate its customer service R55R58.
Better for: This app suits users who prioritize a clean, easy-to-use interface for daily transit and bike navigation R52R58R61. It's also good for those who value an app that has consistently improved over time and offers good customer support R55R58. However, some users report issues with freezing, lagging, and inaccurate times, particularly for paid features .
Head-to-head: Citymapper vs Transit • Subway & Bus TimesGoPass is noted for being quick and easy to use for purchasing transit passes and tracking R69R70R72. Users appreciate its convenience for monthly passes and its straightforward payment system, especially when manually inputting card information R72R73.
Better for: GoPass is better for users primarily focused on quickly purchasing and managing transit tickets or monthly passes R69R72. It's also suitable for those who value a simple payment process, even if Apple Pay can be problematic R73. However, trip planning features are less robust, and ride-share options can be unreliable R70.
Head-to-head: Citymapper vs GoPassMoovit is generally seen as a good option for transit schedules and live updates, with many users finding it helpful for getting around R80R83R89R92. It's described as fast and easy to use for navigation R89.
Better for: Moovit is suitable for users who need a straightforward app for transit schedules and live updates, especially in cities where it's well-supported R80R83R89R92. However, users frequently complain about inaccurate data, unreliability, and excessive ads that hinder navigation .
Head-to-head: Citymapper vs MoovitNYC Transit is praised for being a reliable app for getting around New York City, with accurate bus arrival times and clear display of stops R94R95R97R100. Many users find it superior to the official MTA app and helpful for daily commutes R94R97.
Better for: This app is best for New York City residents or frequent visitors who need reliable, accurate bus and train times R94R97. It's considered better than the official MTA app for its clear display and accuracy R94. However, some users report issues with search functions, inconsistent bus arrivals, and a problematic subscription model R98.
Head-to-head: Citymapper vs NYC TransitTransit Stop helps users find bus and train times, with some finding it accurate and useful for avoiding long waits R114R116. It can also help users find alternative routes when there are issues like 'ghost busses/trains' R112.
Better for: Transit Stop is for users who need a basic app to check bus and train times, particularly in Chicago R112R116. However, many users report significant issues with inaccurate and inconsistent times, especially at the beginning of routes .
Head-to-head: Citymapper vs Transit StopYou should stick with Citymapper if you appreciate its detailed route options, including specific train car recommendations for transfers and exits, and find its overall navigation helpful for mass transit in supported cities R3. It's particularly valued by users in NYC R47.
Evidence note: No alternative had too-thin evidence.
Frequently asked
Does Citymapper offer real-time tracking for buses and trains?
Are there ads in Citymapper, and can they be removed?
Is Citymapper good for walking directions?
Does Citymapper support personal bike routes?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R4] Citymapper Used to be my favorite free app: Now it’s a pile of steaming… It’s slow to load, the train times are often wrong. It locks up, even on my brand new phone. Overall, it’s so freaking aggravating
- [R16] Citymapper No real time capability and wrong schedules: I took a ride today from Seattle into the east side. I got an announcement that the bus was arriving and yet it was 10 minutes later when it finally showed up. Then the bus that I got on clearly showed in the app that it was going to continue until my home stop. Unfortunately, it stopped at a transit center did not go farther. I have to wait another 45
- [R27] Citymapper Eh: Sometimes it’s good. Sometimes it’s awful and gets the timings all wrong which has caused me to be late on several occasions or has been wrong about times which meant I spent unnecessary money on a cab or uber
- [R30] Citymapper there’s better: i feel like the quality of the app has gone down hill lately, especially for london. the information is often unreliable or flat out incorrect, i sometimes get super random and incorrect route suggestions, and the app has to reload too often.
- [R10] Citymapper Crashes: Was an okay app when it worked, not as good as google maps. But now it just crashes every time I open it.
- [R15] Citymapper It’s a tad buggy: It could be very helpful if it weren’t so buggy. One moment you can do something but then in the next, you can’t.
- [R1] Citymapper Frequently misleading between connections: The app doe as well as the local options from stop to stop, but falls flat when on foot. Frequently sends you off in the wrong direction then changes destination resulting missed connections and much frustration.
- [R47] Citymapper Most useful app on my phone during my NYC trip: This app helped me a lot for 1 week . I never have used public transportation in the U.S but this app made it really simple. Not a single time i was lost . Only issue with the app is the navigation for walking . It’s not as good as google maps.
- [R46] Citymapper Sent me to a 20 min away place: That’s the second time it happens, where I put the post code on and city send me to a place that is actually 20 to 20 mins aways in the OPPOSITE direction. I’ve always used city but recently is being impossible and I’m switching to google maps. Honestly terrible
- [R3] Citymapper I’ve been using the app for 10 years: I love that the app tells you which train car to go into for the smoothest transfer and for exiting at your destination station. Also a fan of the route options. However! Because I refuse to pay to remove ads I’ve noticed predatory behaviour by this app where adds are clicked even when your fingers go nowhere close to that ad. This kind of behaviour isn’t rig
- [R31] Citymapper Dodgy Ads: Used this app for years but has now allowed ads with flashing alerts in the style of Citymapper brand that look like genuine travel disruptions. Clicked on one today was sent to dodgy site that claimed phone hacked and obviously a scam. Use with caution, obviously not vetting 3rd party ads
- [R7] Citymapper Borderline useless as a public transit user: The app goes out of their way to hide bus routes. It’ll decide that a route is too short for anyone to possibly want to take the bus. It’s 85° and I’m getting groceries, I’m not walking a mile each way, I want the bus schedule! Want to know when the next bus is coming? They don’t want to tell you! It prioritizes telling you how many minutes until they t
- [R2] Citymapper Love this, been using it for years.: Very happy with this app. One thing I would like to see is for me to able to include cycling as part of my trip, like how walking is currently.
- [R12] Citymapper need own bike option: I was looking for a all-in-one app which would include all trains plus all biking options: own bike & citi bikes, fast & safe. I own my bike and use it throughout the city. Please include this option in your maps!
- [R18] Citymapper Good app mostly: Pretty accurate and reliable. Sometimes not updated on proper subway exit names and I'd be so pleased if it told where elevators are and gave accessible route options
- [R13] Citymapper Poor Usability, UX, UI: The app still seems like there are no more designers working on it as it rarely changes yet has major use ability problems. If you pay for the app, there’s no customization. Turbo mode for example, cannot be set as a default, and it is not even visible on the screen, and you cannot rearrange the different custom options that you paid for. What’s worse is working on a trip p
- [R24] Citymapper Better than Google but still needs improvement.: Tells you to get off a railway when you should be staying on the same train till the destination. It’s done it twice in the last week and I’m on the platform waiting for 40 minutes for the next train.
- [R33] Citymapper Review: Once again it made me change at the wrong station, not as good as google maps. Not recommended
- [R22] Citymapper Abuses live activities notifications: This app takes over your Dynamic Island and won’t let go until you uninstall it. Apple should be able to Han that behaviour. There’s seemingly no way to remove it from the ‘live notifications’ mode even when you’re not on a trip. It used to be a great app 10 years ago but it’s turned into a data-sucking, customer-nagging operation. Bus times are inaccurate in
- [R25] Citymapper Always prompts for cookies: If you deny cookies then it prompts you every time you open the app. Almost certainly in breach of the GDPR and Apple’s App Store guidelines
- [R28] Citymapper Banner doesn’t close: Even when I end my trips the icon doesn’t go away at the top of my screen even when I swipe the app up too
- [R44] Citymapper ONLY COOKIES: STOP ASKING ME FOR COOKIES EVERY TIME I OPEN THE APP!!! I already gave more consent than necessary
- [R52] Transit • Subway & Bus Times Best transit and bike navigation: Almost everything I ever wanted from a transit and bike navigation app! Looks beautiful and works beautifully!
- [R55] Transit • Subway & Bus Times I LOVE the Transit App: I’ve used this app for a couple years now and it’s only gotten better over time. I think it’s thanks to this wonderful app I’ve been able to go to so many places without wondering which bus or train to take. Transit completely removes the friction of taking transit for me and this new Trip History update is something I’ve been wanting for a while. Shout out to the Transit A
- [R58] Transit • Subway & Bus Times This app is beautiful.: I genuinely recommend this app to anyone that needs an easy way to travel and get from point A to B in any type of way. This app has genuinely helped me in so many ways such as saving me when i was lost and giving me quick and easy directions to travel to work. They also have great customer service and their app is amazing. If you're questioning trying this app i strongly s
- [R61] Transit • Subway & Bus Times Awesome transit navigation, even overseas: This has become my go-to transit planning app for sometime now, even though it’s lived in my phone for even longer. Love the UI and intuitive ease of use, especially compared to Google maps. Answering the survey questions has become strangely satisfying for some reason, feeling as if I really am helping out my fellow app users out (though I’m not sure how
- [R69] GoPass Quick and easy: Load a card to pay with, and this is easy peezy. But the trains need to show up on time. And customer service and safety is priority! Keep the DART at Dallas College North Lake & Irving/Las Colinas stops. Keep it safe. And thank you.
- [R70] GoPass Better Route Generation: Purchasing fares and tracking are simple and easy to do, but planning trips leaves a lot on the table. Allowing multiple routes to be shown at one time might help with riders optimizing their route selection with transfers. Maybe allowing users to use a more piece-wise planning function where users select routes to add to their trip would and where to pick up and get off w
- [R72] GoPass Nice and easy: This app is very fast, helpful when you need a month pass and very easy to use.
- [R73] GoPass Payment Method/Apple Pay Problem: I am no longer able to use Apple Pay or delete payment methods, very inconvenient. I can use the same card that the Apple Pay option doesn’t allow me to if I manually input it through the add a card option.
- [R80] Moovit Transit easy: Moovit is great for transit schedules!
- [R83] Moovit Public transport: Most the time following the schedule,drivers very polite.
- [R89] Moovit Buena aplicación: La mejor aplicación me funciona a la perfección a donde quiera que voy Rápida y fácil de usar
- [R92] Moovit Moovit Tel Aviv: Indispensable!
- [R94] NYC Transit So much better than the official Mta app: I love how easy it is to see stops and the times until the bus arrives is always accurate
- [R95] NYC Transit NYC Transit, seems about right!!: The app works… mostly. The design is genuinely pretty, the colors don’t hurt my eyes, and the core features (live bus location, countdowns, alternate options, and estimated arrival times) actually do what they’re supposed to. Solid B+ on the “not completely useless” scale. For the price though? It’s giving “I’ll get to it when I feel like it.” Arrival times regula
- [R97] NYC Transit Nyc transit: Very reliable always helped me get to highschool on time before I graduated and always helps me get to work 💯
- [R100] NYC Transit Amazing!!: Muy exacta de las mejores opciones!
- [R112] Transit Stop Riding as a Chicagoan: Great App. Sometimes updates on ghost busses/trains can be frustrating, but the app does help me find alternatives. I dig it👌🏽
- [R114] Transit Stop Good app: Accurate and on time
- [R116] Transit Stop Transit Stop : CTA Tracket: Nice App, saves me time from waiting in freezing 🥶 🌨️ cold.👍👍👍❤️
- [R98] NYC Transit Bait n switch: They explicitly advertise in the app that you pay $9 as a permanent fee, but then you get signed up for a subscription. Also the widgets will only show stations, not specific lines at a station, which is too busy. Nevertheless it’s the best I’ve seen for non-tourists
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store