Truliant

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R6] 5/5 · US Great service: Good customer service good functionally sound app. These are to navigate to make transactions through. I enjoy Using this platform
2. [R15] 5/5 · US Great: Great bank and very user friendly app!
3. [R18] 5/5 · US I’m enjoying the online banking❤️: I like everything about the online banking. Easy access when I need it.
4. [R72] 5/5 · US Convenient!!: I love the convenience of the app and being able to have my account information right at my fingertips 💛
5. [R33] 5/5 · US Online banking: Best online banking app I have used. Very simple and easy to follow.
6. [R41] 5/5 · US 👍🏻: Muy práctico y fácil de usar
7. [R69] 5/5 · US Could be better: App is good. Easy to make transfers and responsive but limited. Have to call my local bank to do things such as freeze a card which is pretty inconvenient when it’s late and my wallet is stolen.
8. [R37] 5/5 · US De los mejores: Es excelente la atención los asesores realmente le ayudan a tener las mejores opciones de crédito.
9. [R42] 5/5 · US Happy customer!: Very thankful for this bank!!! Every time I go in or call in I’m treated with amazing customer service! I love the app and the website!!! Great bank!!!
10. [R46] 5/5 · US Hello my bank: I remember the bank now for several years and I’ve loved every moment of it. They’ve helped me in so many ways. I was messed up really bad with scammers and they help me out of it. I brought anybody that wants a good bank to go to Truliant that towards that, yes that’s towards that.
11. [R60] 5/5 · US Perfect way too handle everything: Since I had this app it hasn’t been anything but good things coming my way.Mobile check deposits is awesome by the way.No more standing in long congested lines or waiting at the drive thru we people in front of you asking a million questions 🤭Thanks again for the perfect service thru this app.This app rocks 🤗
12. [R75] 2/5 · US Update: I’ve always loved this app until the latest update. The fonts used for balances is now incredibly small and not bold. All previous versions have been much easier to read. I’m quite disappointed in the changes. I still love the ease of mobile check deposit and how most deposits are available immediately.
13. [R35] 3/5 · US Love the Bank but App Crashes: The bank is amazing and provides great customer service but the app crashes almost everyday. I have to delete and upload the app constantly for it to work.
14. [R36] 1/5 · US App is horrible: Truliant refuses to upgrade their app and online banking system. There’s always random outages, or constant glitches in the app that prevents you from using the features included. Example? System maintenance as of November 16th that was supposed to take place 12:30AM-5:30AM. App stopped working around 10pm on November 15th, and it’s now past 6AM AND THE APP STILL DOESNT WORK.
15. [R40] 3/5 · US great app, BUT: it’s a great app, but most of the time the login screen won’t pop up. it’s just the blue screen.
16. [R43] 4/5 · US Bug: The app is great however it currently has a bug where if the app is in a folder on your home screen, it crashes as soon as you attempt to open it. Meaning I have to delete the app and re-download just to use it.
17. [R5] 2/5 · US Mobile deposit is in review verification taking to long: When people need access to their funds to take care of important matters should not take the whole day. If mobile deposit is a popular option they need to expand their mobile department for faster verification.
18. [R21] 1/5 · US Check: My deposit hasn’t hit
19. [R27] 3/5 · US Mobile check deposit: It needs to be improved. It will says it is approved then changes to under review and then declined. Was told that there is a 30 day limit but didn’t say that on the app
20. [R44] 2/5 · US Mobile deposits: I think it takes way too long for my check to be deposited into my account with the mobile app…. I believe that this app would be more user-friendly in regards to transferring my money into my account it’s supposed to help the client that opt to use Truliant in my experience it just easier to go to the bank and put it directly into your account! Holding a check for more than five
21. [R9] 1/5 · US No better than big banks: They still charge you fees, customer service isn’t any better. It takes more than 3 days to make an external transfer, really disappointed overall.
22. [R50] 1/5 · US Long transfer time.: Never had a bank take days to transfer from an external account.
23. [R73] 1/5 · US Transfers: The transfer utility is absolutely horrible. A week to get it set up, and days for an actual transfer to happen.
24. [R94] 1/5 · US Horrible bank: I hate this bank I’m trying to move and my money is not in m bank account it shouldn’t be taking this long horrible bank
25. [R38] 4/5 · US Good, but needs more.: I love being a TFCU member and business member. The rates and customer service are “top notch.” However, I would appreciate it if the app were less archaic and offered useful services like Zelle to transfer funds, or the ability to order Cashier’s Checks from my account via the app, instead of needing to go to the bank. I have other banks that do that, and it is extremely co
26. [R57] 3/5 · US No Zelle: The app doesn’t support Zelle, making it unnecessarily difficult to transfer instantly, forcing users to have to pay a fee to other third party companies to have instant access to our money.
27. [R63] 4/5 · US Debit Card: What would make the app 5 stars would be giving the option to lock and unlock my debit card on the app.
28. [R68] 3/5 · US It’s Ight: It would be much better if it had a better notification system. Just saying. And Zelle support would be great
29. [R14] 1/5 · US Tarjeta de crédito: Hace unos meses actualizaron su app en las tarjetas de crédito y en vez que la mejoraran todo está de la patada ahora no le entiendo nada
30. [R30] 1/5 · US Alright/Iffy: App Needs Revamping!
31. [R39] 1/5 · US kiss: How you turned a simple app into this clunky monster is trulylient.
32. [R51] 2/5 · US .: Not a fan of the new update style.
33. [R156] 3/5 · US It’s good but it’s down a lot: The app is easy to use and it is very user friendly but everytime the app goes down it is down for long periods of times and there is never an update on when it will be getting fixed.
34. [R157] 3/5 · US The app is great when it’s working: You can never count on this app it’s either not working or they are doing maintenance and they wait till the weekend to do it. The weekend is not the time to be shutting down the app. Come on truliant get it together it’s 2021 and it’s getting ridiculous.
35. [R2] 3/5 · US MaxCash VISA: Please add a one button access to your MaxChash VISA available cash. Currently hidden or somewhat difficult to locate.
36. [R32] 1/5 · US payment: don’t let you pay w a card
37. [R66] 1/5 · US Terrible loading: Since the previous 2 updates, credit card section is FOREVER loading. Never loads.
38. [R4] 3/5 · US Fees: The fees for having a checking account is wrong to add
39. [R25] 1/5 · US Took my money with no notice: My money got taken out of my account with any noticed , from a loan I had 8 years ago that I forgot about, now I have no money AT ALL!!!
40. [R28] 1/5 · US Closing account: I did have any activity because I didn’t have the funds to add to my account so you take $10.00 from my account? Why would you take my money when I don’t have any money. Closing account today.
41. [R111] 1/5 · US They need to set the voice over settings in the app: I don’t know what Truliant did to the app but it is terrible. My voiceover did not work with the app it would not tell me my transactions to need to fix assessability‘s. I talk to them three times every since I switch to the new iPhone 14 Pro, and when 16 iOS came out the Truliant app just completely broke so they don’t know how to fix it becaus
42. [R55] 1/5 · US Desktop site not accessible: Huge developer error. The app overrides access to the desktop version when using iPhone. Any changes or to delete external bank accounts cannot be done on the app, only on the desktop in a browser. I received a case number instructing how to select icons at the top of the browser, but I cannot access it on chrome or safari using iPhone. It defaults to Truliantfcuonlin
43. [R19] 4/5 · US Lovely, BUT....: I love Truliant, and the app does what It needs to do, however there are a couple of features that would make this even better! Firstly the ability to transfer money to another family member at Truliant directly in the app. This helps remove third party fees like Cash App and PayPal. Another feature I'd love is a good dark mode so it's easier on the eyes.
44. [R22] 1/5 · US About to close account, this is so unprofessional and out of order.: I have been having problems either my on line banking for weeks. It’s ridiculous. I have messaged, called, person to person. Still not corrected.
45. [R87] 3/5 · US Lo que no me gusta: No tiene Zelle y los cajeros automáticos son muy lentos
46. [R194] 3/5 · US Popmoney: Popmoney should be fixed to work like Zelle , every other bank is recognized by ZELLE except for this one. So when there’s an emergency and we need to either send or receive money...through popmoney we must wait 3 days!! While with Zelle which is 100% free to send and receive it’s instantaneous. The convenience of being able to send or receive money through a bank app is essential to sat
47. [R61] 1/5 · US Not for Business: The app is terrible. Checks that you deposit take days and hours to show up on the banking app. Check are held for 5 days. Even cashier checks are held. Checks from a Truliant checking account are held. If you run a business and need access to your money, look elsewhere.
48. [R99] 1/5 · US It takes 7 days before you can get any money from your checks: Ta
49. [R82] 3/5 · US Stars: I gave 3 stars because it doesn’t have a lock card feature on the app and customer service is closed on weekends now , so I had to cancel my card without getting any funds out til Monday vs locking it, so I could look for my card
50. [R65] 5/5 · US Horrible updates: Since the most recent update to the app, I have not been able to even open the app on my phone. I have restarted my phone multiple times with no success. The official website is not even able to be reached. What is going on?