Amtrak alternatives
Amtrak users often seek alternatives due to persistent app issues, including booking failures and glitches, as well as operational problems like delays and cancellations. Alternatives like Hopper and KAYAK offer broader travel booking, while Greyhound, MTA TrainTime, and FlixBus & FlixTrain provide specific ground transportation options.
Why users look for alternatives to Amtrak
- The Amtrak app frequently fails to allow users to purchase tickets, often getting stuck or displaying errors at checkout.R24R26R28R40
- Users report the app is clunky, not user-friendly, and has various glitches, such as issues with two-factor authentication, inability to save passenger details, or problems with disability ticket booking.R3R4R7R10
- Many users experience significant train delays, cancellations, and poor customer service, leading to frustration and disrupted travel plans.R6R9R30R44
- The app has accessibility issues, including not working on older devices after updates and lacking support for purchases outside the USA.R15R21
- Some users report issues with pricing, including price changes during booking and perceived price gouging.R20R32
The alternatives
Hopper helps users find deals on flights, hotels, and car rentals, often offering prices cheaper than booking directly with airlines or hotels R56R60R62. It can watch flights and advise on when to purchase tickets R61.
Better for: Hopper is better for travelers looking for the best deals on flights, hotels, and car rentals, especially if they want price predictions and notifications R60R61R62. It suits those who appreciate getting refunds for flight interruptions without needing to initiate the process themselves R56.
Head-to-head: Amtrak vs HopperKAYAK is a travel search engine that helps users check and book flights, providing many options and generally good prices R66.
Better for: KAYAK is better for users who want to compare a wide range of flight options and prices from various providers R66. It suits those who value an app that works better than other travel apps they've used .
Head-to-head: Amtrak vs KAYAKGreyhound offers bus travel with generally easy booking and inexpensive tickets .
Better for: Greyhound is better for budget-conscious travelers seeking affordable bus transportation . It suits those who prioritize low cost and simple booking over premium amenities or guaranteed seating .
Head-to-head: Amtrak vs GreyhoundMTA TrainTime is an easy-to-use app for local train travel, providing clear information, full schedules, and train layouts R94R97R100R102.
Better for: MTA TrainTime is better for commuters and local travelers in the MTA service area who need a reliable and informative app for daily train use R94R97R100R102. It suits users who appreciate detailed information like train layouts and connecting train times R94R97.
Head-to-head: Amtrak vs MTA TrainTimeFlixBus & FlixTrain provides bus and train services that are often clean, smell good, have usable bathrooms, and courteous drivers R108. It offers convenient pick-up and drop-off destinations .
Better for: FlixBus & FlixTrain is better for travelers who prioritize cleanliness and courteous staff on their bus or train journeys R108. It suits those looking for convenient routes and affordable prices, provided they are careful about booking details to avoid convoluted journeys .
Head-to-head: Amtrak vs FlixBus & FlixTrainYou should stick with Amtrak if you prioritize the comfort and safety of train travel over other modes of transport, appreciate spacious and clean bathrooms, enjoy views through large windows, and value helpful staff R11. It's also suitable if you find the app easy to use for booking and tracking trips, despite others' difficulties .
Evidence note: No alternative had too-thin evidence.
Frequently asked
Why do people complain about the Amtrak app?
Is Amtrak reliable for travel?
Does Hopper offer good deals on flights?
What are the common issues with Greyhound?
Is the MTA TrainTime app easy to use?
What reviewers actually said
Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R24] Amtrak Doesn’t let you purchase tickets: The app is dysfunctional at a critical point, you get all the way through entering your trip details and selecting your trip but then can’t…actually…purchase. And there’s no tech support, of course.
- [R26] Amtrak Unable to Process my Request: Love to travel Amtrak but hate the app. I always hope the new update will fix something but it never does. App works fine until I actually need to book a ticket, then it’s “temporarily unable to process my request. Try again later,” only it never works. The website on mobile is horrid as well, making it so inconvenient to book from my phone (where my payment info is s
- [R28] Amtrak Can’t buy tickets: For months now, I’ve not been able to buy tickets through the app. At checkout, I always get an error and have to buy using the website. Please fix your app
- [R40] Amtrak Terrible App: I can never buy tickets through the app! I go through the motions and when I try to pay, a pop up appears saying “ something went wrong. Please try again later” This happens every time!
- [R3] Amtrak App is clunky: It randomly fills in some things while skipping basic things
- [R4] Amtrak This app is useless: It’s hard to know where to start. I suggest you try to use it and you will see what I mean…….
- [R7] Amtrak Make adding same passengers and multiple coupon codes easier: Needs ability to save passengers you frequently travel with and their membership numbers. Also possible to add multiple coupon codes to a reservation?
- [R10] Amtrak Stuck?: Sometimes gets stuck in purchase mode and if you want to cancel your trapped. I want to check options but in so doing you get trapped as if you are trying to make a purchase and can’t get ou
- [R6] Amtrak Ms.: Horrible Customer Service took forever. My train was canceled. I couldn’t get on a new one. I had to spend three times the original price I got disconnected.
- [R9] Amtrak Mechanical problems, causing delays: I wish your trains were not having mechanical problems
- [R30] Amtrak You cannot rely on Amtrak to get where you need to go: This is my second book trip for Amtrak and this one is a little better because instead of just being seven hours late, it was completely canceled. Give me an opportunity to get a refund and drive my own car across the state to Kansas City. What the heck is wrong with train 3:11 that I can’t go across the state. At least I get a refund for my t
- [R44] Amtrak Nothing but confusion: today I had an email that told me my train had been canceled and there was a bus that was going to replace it. No bus was ever scheduled. Then I had another message telling me to get to the train station early because the train might leave early. I had another message on my app saying that the train was on time!. Then my return train was also marked canceled. Yet on the app
- [R15] Amtrak Broken for older devices: Unfortunately the newest “required” update doesn’t allow me to keep using an older version of the app. Not everyone has the money to buy a new device every few years! That makes this inaccessible and useless for poor people. Since Apple doesn’t support updates to older devices’ OS, I’m stuck: can’t update the app, can’t use the old version that worked fine and is still o
- [R21] Amtrak No support for purchases outside USA!: Great app for my needs EXCEPT even though I can enter my correct address & country it insists in a state and thus invaludates everything! Either remove the country option or change the state requirement, PLEASE!
- [R20] Amtrak Great site…: However, do not appreciate price gouging
- [R32] Amtrak Changed my price: They changed my price TWICE. Started at 40 then to 55 then to 75 all in under a minute. I am NOT happy. This is predatory pricing
- [R51] Hopper Horrible: ***In 2026 PLEASE PROCEED WITH EXTREME CAUTION*** Never left a review for an app before but this one is BEYOND horrible. I don’t care how many positive reviews it has, the world has changed and this app is terrible. I’ve used it for two international flights and been absolutely steered wrong both times. I check it every day and the app says “Wait” to book my saved flight. I watched wh
- [R52] Hopper Good so far: Always get the cancellation policy!!!learn from my mistakes
- [R53] Hopper Car rental is misleading: Ordered and paid for a car on the site, I declined insurance on the site because I was using my own. I get to the counter and was charged 4xs more. The price on their site is NOT what you will pay.
- [R54] Hopper Excelente: La mejor aplicación para encontrar hospedajes a los mejores precios !
- [R65] KAYAK Marketed price not accurate: Price aggregators without real prices offer no value
- [R66] KAYAK Fun trips that make a difference in our world.: I love using kayak for checking and booking flights! So easy to use w lots of options
- [R67] KAYAK Worse than the website different results: Missing features and doing the same search on the website gives better results
- [R68] KAYAK Kayak can’t filter basic fares: App is pointless if it is always showing basic fare tickets. Why did Kayak remove the option to filter out Basic fares? Is this some sort of deal with the airlines to deceive people into thinking flights are cheaper than they are?
- [R79] Greyhound This place is booty: Got all my things stolen and no help screw these people
- [R80] Greyhound Yep: Yeehaw
- [R81] Greyhound Dishonest: Glitches in the ticket software extracting more charges . I almost paid for four fares instead of one. Something is wrong here
- [R82] Greyhound Gayhound: No customer service, constant delays
- [R93] MTA TrainTime :
- [R94] MTA TrainTime Very helpful, no issues: This app is easy to use and has a pleasant appearance. Everything loads easily. Things like the day pass ticket are well explained. It is very helpful that you can see a layout of the train. It’s also helpful that the full schedules are linked in the settings
- [R95] MTA TrainTime location: i know this is my fault but this app should really know my location and auto select the closest station to be the departure point. i CONSTANTLY miss trains because i forget to invert the stations i am leaving from and arriving to.
- [R96] MTA TrainTime bad surcharge: do not use the app just buy the tickets in person
- [R107] FlixBus & FlixTrain Terrible: The worst customer service. I had a death in my family and I had to cancel all my travel plans I contacted them. Got very different responses telling me just to not bird and I’d get at least a partial refund. Nothing. They don’t care they will just take your money. I’m more upset at the lies being told. I waisted my time and money. The fact that death isn’t a refundable circumstance is a
- [R108] FlixBus & FlixTrain Lisa: I must say I appreciate the other bus that I won’t mention, especially the fact that it gets there quicker but “Flix!” No comparison when it comes to clean! Smells great, bathroom, I’m able to use that has all & clean, able to bring my service Pup with no hassle! Oh & did I mention the bus drivers, courteous & not rude! I feel peaceful & safe!!! Im able to fly for free since I’m on my daught
- [R109] FlixBus & FlixTrain Leaving passsgners in a bad place: I purchased a ticket from Beaumont to Houston like a do frequently on your bus. They have been times that I thought I missed the bus, but what really was happening was that y’all rerouted the bus and didn’t even tell your passenger which caused me to buy a new ticket instead of being reimbursed. The only way I found this out was I was there with another and we w
- [R110] FlixBus & FlixTrain IOS app shows higher prices than Android: Same route, days, etc. IOS app shows $7-$10 higher than Android app.
- [R12] Amtrak App banking issues: I have tried to book tickets using a USAA credit card and have had numerous issues with the two factor authentication. Hope this gets fixed soon!
- [R11] Amtrak Transportation and comfortability: I’ve been traveling with a track for a very long time, never fails to work the fastest and feel the safest.
- [R56] Hopper Excellent resource: My flight was cheaper through Hopper than direct from the airline. I also received a a refund for the flight due to a flight interruption that caused a long delay at the airport. Hopper actually notified me that they were aware of the delay and offered me a refund. I didn’t have to do anything but agree to accept the refund.
- [R60] Hopper Travel buddys best friend: Hopper has been my go to when booking flights, hotels, and car rentals. I always feel like I’m getting the best deal, and customer support is also helpful if any issues arise. Absolutely recommend!
- [R61] Hopper So helpful!: This app is very helpful when trying to plan a trip. I love how it will watch flights for you and tell you when to purchase tickets
- [R62] Hopper Hopper: Great discount app
- [R88] Greyhound BUS: Okay so how is it that my departure for my bus is at 4:40 I come at like 4:30 and my bus isn’t there??? Not only did I have somewhere to be it’s delaying my time and others because I was not the only one to miss it, that is weird, change it, get it fixed. There is no reason for the bus to leave early, it should have grace time or wait for the actual time, FIX IT!
- [R90] Greyhound so bad: bad customer service
- [R97] MTA TrainTime Great app: The team at MTA really knows what they are doing with software. Their apps are easy to use and full of relevant information. And the information is thoughtfully laid out with details like arrows indicating train directions or times of connecting trains.
- [R100] MTA TrainTime Best app I’ve ever used: 66 years old. App is so easy to navigate and figure out, buy ticket easily. Love it
- [R102] MTA TrainTime fantastic: truly the best transit app available. it literally has all the information you could ever need to guide you along your trip. been using train time app for years and it has only improved since i started using it. no other transit app comes close.
Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store