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Updated July 2026 · real, multi-region App Store reviews
Better options than

Shopify alternatives

Shopify users look for alternatives due to issues with customer support, app functionality, and payout problems. Alternatives like Shop, eBay, OfferUp, Depop, and Vinted offer different selling experiences, from tracking orders to local marketplaces and fashion resale.

Why users look for alternatives to Shopify

The alternatives

Shop
4.8★ · 7,021,754 ratings · Free

Shop is primarily a delivery tracking app that helps users keep tabs on their orders from various merchants in one place R55. It aims to provide updates on deliveries and can offer customer service for issues R58.

Better for: Shop is better for buyers who want a centralized app to track all their online purchases and deliveries R55. It suits those who appreciate correct delivery methods and customer service for order issues R58. However, some users report issues with tracking certain orders and a decline in functionality R51R54.

Head-to-head: Shopify vs Shop
eBay online shopping & selling
4.8★ · 4,969,077 ratings · Free

eBay provides a marketplace for buying and selling a wide variety of items. (No specific reviews provided for eBay to detail its pitch, better_for, or refs.)

Better for: There are no specific reviews for eBay provided, so it is not possible to determine who it suits better based on the given data.

Head-to-head: Shopify vs eBay online shopping & selling
OfferUp Buy & Sell Marketplace
4.8★ · 4,437,119 ratings · Free

OfferUp is a local marketplace app designed for buying and selling items easily, often helping users furnish their homes on a budget R66. It allows users to post items for sale and receive responses quickly R66.

Better for: OfferUp is better for individuals looking to buy and sell locally, especially for furnishing a home on a budget R66. It suits those who want an easy way to post items and get quick responses R66. However, users report issues with spam, scammers, blurry photos, and unwanted notifications R64R65R67. Some also find that promoting items doesn't guarantee sales in certain areas .

Head-to-head: Shopify vs OfferUp Buy & Sell Marketplace
Depop
4.8★ · 897,831 ratings · Free

Depop is a fashion marketplace app. (No specific reviews provided for Depop to detail its pitch, better_for, or refs.)

Better for: There are no specific reviews for Depop provided, so it is not possible to determine who it suits better based on the given data.

Head-to-head: Shopify vs Depop
Vinted
4.8★ · 113,260 ratings · Free

Vinted is a platform for buying, selling, and swapping pre-loved fashion items. (No specific reviews provided for Vinted to detail its pitch, better_for, or refs.)

Better for: There are no specific reviews for Vinted provided, so it is not possible to determine who it suits better based on the given data.

Head-to-head: Shopify vs Vinted
Stick with Shopify if

You are an e-commerce business owner who values a comprehensive platform with a wide array of tools and integrations, especially if you've experienced significant sales growth . Shopify is also suitable if you find its interface easy to use and intuitive for managing your online store .

Evidence note: eBay, Depop, and Vinted have too few reviews provided to judge their offerings or who they suit better.

Frequently asked

Why do some users have trouble with Shopify payouts?
Some Shopify users report issues with payouts, including not receiving daily payouts even when set up for them, having funds blocked, and encountering difficulties accessing money from Shopify Balance R7R9R21.
Does Shopify have good customer support?
Many Shopify users report significant problems with customer support, citing inability to reach live agents, offline chat services, and a lack of help for critical issues like storefront shutdowns or account access R1R19R21R29.
Are there common app glitches with Shopify?
Yes, common app glitches reported by Shopify users include the app freezing constantly, save buttons not working, inability to upload more than one item at a time without glitches, UI elements blocking other features, and slow performance after forced updates R3R11R13R22.

What reviewers actually said

Built only from these 78 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Shopify 1/5 · US Site will shutdown with no help to fix.: My store front literally shut down and says it does not exist when trying to pull up online. Shopify has no # available to call for help desk and the LIVE agents that are supposed to be available-- says LIVE CHATS ARE OFFLINE -- so there's no one to help. Very disappointed
  2. [R19] Shopify 1/5 · US I have questions: I need to contact someone
  3. [R21] Shopify 1/5 · US Unable to Access Shopify Balance Funds: While Shopify’s platform itself has useful business tools, my recent experience with Shopify Balance support has been extremely frustrating and disruptive to my business operations. I experienced ongoing issues receiving verification codes by SMS text or email for the Shopify Balance app, which prevented me from accessing my account and transferring funds t
  4. [R29] Shopify 1/5 · US Anjali is horrible!: Do not use this company. There agent Anjali does a horrible job & will refuse to help you at all!
  5. [R3] Shopify 3/5 · US UI messing up: Hey would be 5 stars but the UI is blocking the start design button when I try to scroll up . And when I look at sum forms it’s jus too zoomed in to the point where I can’t see anything
  6. [R11] Shopify 1/5 · US Trash unworking: Save buttons don’t work can’t upload more than one at a time without it glitching and loading forever every operation on the app needs a work around it has the most lazy coders
  7. [R13] Shopify 1/5 · US Freezes constantly: Freezes and then I have to reopen the app constantly.
  8. [R22] Shopify 4/5 · US Drug: Bug
  9. [R7] Shopify 1/5 · US Issue with Payout: With my payout is setup for daily, why don’t I receive them daily.
  10. [R9] Shopify 1/5 · US Sucks: They blocked my money
  11. [R4] Shopify 1/5 · US Stole money: I never even signed up for it I just downloaded it and it charged me 111 dollars, scammers
  12. [R12] Shopify 5/5 · US I love Shopify: I forgot my login to my Shopify account and I initially didn’t want the app anymore they made me put my login in to cancel my subscription.. I should be able to cancel it when I want I thought it was going to be like most apps and let me just cancel it and go about my day but it didn’t. So i deleted the app thinking that everything is good and I won’t have to pay the amount anymore
  13. [R33] Shopify 1/5 · US Worst app ever: I started for a month and it’s the next month. I want to cancel my plan but it’s not letting me. It keeps on saying verifying. I tried to turn on a von and it still didn’t work and now I can’t cancel my plan.
  14. [R47] Shopify 1/5 · US Scammers!: They’ll band your account for no reason. My account got banned with 5k in payouts, they took the 5k and then refunded everyone and all the refunds came out my account . I lost the 5k and 2k from refunds.
  15. [R38] Shopify 4/5 · US Review: I love Shopify, it’s so easy to manage. Just take too many fees out
  16. [R49] Shopify 2/5 · US Good platform but over charges: All of the integrated apps are nice but way over priced. The CC processing is good but the rate is high. Also if you refund on Shopify platform you don’t get the CC Fees back. If you want to switch CC processing to a 3rd party you’ll be charged the 3rd party price as well as the Shopify fees. That is bs. It’s basically a monopoly to use specifically their products
  17. [R6] Shopify 3/5 · US It’s been years: We have been asking Shopify for note boxes on the product page so customers can leave a note. Specially for that product
  18. [R17] Shopify 2/5 · US Too Many Steps: I am not happy with the usability of this app. I want to use the app in order to utilize the reader since the website doesn’t offer a swipe/tap feature. I will say that I have the free version and maybe that’s the issue but it’s too many steps to complete a sale. I think the design should look, and be setup more like the shopping cart of my website. I have tried adding a custom fi
  19. [R27] Shopify 1/5 · US App issues. Loosing productivity due to poor updates: Yet again more failed updates. Why would you put online store in the sales channel LAST? Thats the main source it should always be first. So now you have to scroll through all your channels to click online store when publishing a product. I want to start this off by saying I love Shopify. I have been a customer for many years and to date have
  20. [R45] Shopify 1/5 · US THIS APP IS GREAT BUT ALSO SUCKS!: Every single time you do an update, something else stops working. I cant even look at the photos I list with items after i add them. On top of that, you change the pos system every single update. So anyone over the age of 50 has to completely relearn how to check someone out. Do better please for what people pay to use your service.
  21. [R51] Shop 1/5 · US Ruined the app, ruined the experience. 4 month update.: They completely ruined the app's functionality. What used to be the best marketplace to buy literally everything turned into garbage. Impossible to search through old orders, horrible to actually look up items. My god, I have a shopping addiction and didn't realize how bad I was with using this app until they changed each search area to the m
  22. [R54] Shop 1/5 · US Deplorable: My experience dealing with this so called app I have gone with not being able to track two purchases made whereas there were no details pertaining to my purchases. I've contacted the merchants more than once never got a response but different navigating. To other support and contact teams. And I'm sad to say I out of money because of shop and these so-called merchants. Best bet go on t
  23. [R55] Shop 5/5 · US Comment: Helps keep track of my order’s in one app. I enjoy that all in one app👍
  24. [R58] Shop 5/5 · US Excellent service..: I love the correct delivery method and excellent customer service..
  25. [R64] Shop 5/5 · US Easy: Perfect
  26. [R65] OfferUp Buy & Sell Marketplace 1/5 · US Bad reviews: I used to love Offer Up till we got commercials until I get notifications on items, I don’t want that Offer for sale so when I get dinged, ignore them I don’t care what people are selling if I’m not interested don’t ding me
  27. [R66] OfferUp Buy & Sell Marketplace 5/5 · US It’s handy fasho: The app makes it easy to post whatever you’re trying to sell and people respond within a couple days or same day. What I like to do is I list higher value items for the lower prices than normal, just because other people post expensive items for really cheap hooking up who ever buys it and when I come across items like that it helps out a lot so I try and do the same. It’d be coo
  28. [R67] OfferUp Buy & Sell Marketplace 3/5 · US it works: good market but the pop up adds make it much worse then facebook marketplace and craiglist and the search bar is really grammatically strict

Synthesized from 78 recent App Store reviews · updated July 2026 · View on the App Store