Booking.com alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R27] Booking.com 1/5 · US Terrible rude customer service: I’ve been using booking for all my travel for several years and the representatives I spoke with today were some of the rudest, could not care less to accommodate or help at all. If I missed my flight and had to stay with my kids at an airport for several days, they would not have seemed to care at all to go one bit out of their way to attempt to not make that happe
2. [R49] Booking.com 1/5 · US No customer service: Worst customer service ever
3. [R10] Booking.com 1/5 · US Cancellation charges: I cancelled a single booking with two rooms and now are being charged a double cancellation fee. Not fair. I inquired with customer service and they put the decision in the property owner's hands. Not a good policy.
4. [R25] Booking.com 1/5 · US Waving the cancellation: Booking.Com makes it very difficult to get the approval process to waive the cancellation. I have called multiple times and the agent also called the Hotel as well and they agreed that they will not charge me but for some reason another you need an email but your agent called the property and they agreed so this is a very unhappy experience with Booking.Com and I will not
5. [R31] Booking.com 1/5 · US Got charged Foran transaction fees for the prices shown in the US dollars?: I recently made multiple bookings for hotels and day trips using Booking.com all the prices were shown in the US dollars. With no warning or indication that my credit card will be charged in a Foreign currency now I have close $200 in foreign transaction fees. I have other credit cards that do not charge for transaction fe
6. [R33] Booking.com 1/5 · US Misleading! Be aware!: Shows the prices on the app in us dollars but charge you in euros. Customer service is non existent .
7. [R41] Booking.com 1/5 · US Double charged: I paid for my reservation through Booking.com, but the hotel charged me again when I checked in. I contacted Booking.com’s customer support right away, and they were unable to resolve the issue or offer any real assistance. Being charged twice for the same reservation is unacceptable. This has been a very frustrating experience, and I expected much better customer service.
8. [R3] Booking.com 3/5 · US Convenient if you avoid the sinister scammy parts: If you book a vehicle, it includes “insurance.” This is Booking.com’s “service” and it entirely independent from the rental company. This “insurance” is not usually honored and requires a police report. you are essentially wasting your money and will need to buy insurance again with the actual company. Additionally, the prices they show do not inc
9. [R1] Booking.com 1/5 · US They spam and you lie about reservations: I had a reservation that was confirmed and when I called the hotel they denied that they have ever confirmed the date change to booking. Booking kept telling me it’s a system delay and I am all good. Issue # 2 - we had 2 rooms booked about month before and booking decided they will cancel one of the rooms. Hotel told me that they received email from bookin
10. [R23] Booking.com 2/5 · US Do not download: Worst app to book do not recommend!! There have been several times booking over booked rooms and when we showed up they never had the room available. And the app never refunded us our money. So if you have problems with anything they will not contact you.
11. [R39] Booking.com 2/5 · US Undependable: Multiple times now booking.com has confirmed a booking only for that booking to later be cancelled by the host. Most recently this happened on the same day as we had planned an arrival on a booking made many months in advance. Do not depend on this platform.
12. [R17] Booking.com 1/5 · US Fake Hotels and ratings: The hotels have become a scam on this site
13. [R9] Booking.com 3/5 · GB Can’t log in: Nice app. Unfortunately I can’t log in due to an error on bookings end. Thankfully, I could retrieve my booking very easily
14. [R12] Booking.com 3/5 · GB Love the app but it could be improved for superusers…: PLEASE change the save function from immediately making a new list named after that area, to the user being able to select an existing list or make a new one. AIRBNB have this. When looking for properties across a region, for example Maldives, having a new list created per area (e.g., island) is incredibly irritating!
15. [R15] Booking.com 1/5 · US Do not use for car service: Booking collaborates with unreliable car services like Talixo and allows them to steal money from customers. I booked an airport transfer that was never assigned a driver and was forced to rebook with Uber instead. The transfer was long distance and cost $200, so we are not talking about a cheap trip. I have contacted Talixo twice about a refund with no response and boo
16. [R60] Expedia 5/5 · US Best Deals: I love the ease of navigating the App.. always happy with the prices I pay.
17. [R55] Expedia 5/5 · US Love my Expedia: Love expedia it never fails 😘
18. [R58] Expedia 5/5 · US Quick, Easy & Friendly Check-In: Arrived at the hotel and was quickly greeted by staff at the check in counter. She was great! Absolutely love receiving a drink token when arriving-hope more hotels follow this trend!
19. [R51] Expedia 1/5 · US Poor customer service: I am extremely disappointed with the support I received from Expedia. What turned out to be a simple issue could likely have been resolved with a single phone call to Saudia, yet I spent an entire day trying to get assistance from your support team. Unfortunately, this is not the first time I’ve experienced this. I had a very similar situation a couple of years ago, and I u
20. [R77] Vrbo Vacation Rentals 5/5 · US My Go-To Travel App: VRBO is what I use exclusively for family travel. They’re very helpful when needed and I just feel the hosts are better than other sites.
21. [R75] Vrbo Vacation Rentals 5/5 · US Best Way To Book A VACATION!!!: VRBO is absolutely amazing! The location we booked at had to cancel last minute due to bed bug infestation. VRBO covered us and helped us find a new place to stay last minute that covered all of our required amenities and got us a full refund from original booking location. They also covered any additional expenses since we had to rebook last minute prices had gone
22. [R70] Vrbo Vacation Rentals 3/5 · US Busy App: The app is very busy, and the payment scheduling is stupid. I almost lost the rental because the payments were not being automatically deducted.
23. [R71] Vrbo Vacation Rentals 1/5 · US Unethical, misleading prices: They hide their fees and taxes!!! And they are ridiculously expensive! Do not use Vrbo. Use Airbnb instead. At least they’re HONEST and tell you the actually price of the rental.
24. [R83] Hotels.com 5/5 · US Hotels.com review: I have always been satisfied with Hotels.com service. I actually booked a resort in Myrtle Beach last night and I am not happy at all but have not contacted Hotels.com yet so waiting to see how they’ll handle this issue but very very satisfied with Hotels.com
25. [R87] Hotels.com 5/5 · US Hotel.com: I always use this app and it never disappoints
26. [R80] Hotels.com 5/5 · US Airport Hotel: Aurora Hotel is easy walk from airport, its major plus. Room was spotless and comfortable, not lux but everything you need in minimal modern decore. Ideal for early morning departure or late arrival. Service at restaurant was good though maybe busier than you might expect. Apparently hotel favorite of tour groups coming and going. Good breakfast which may be complimentary depen
27. [R85] Hotels.com 5/5 · US Location: Hotel nice a very friendly check in, great great location. Music in the park is less than 10 minutes and very nice area.
28. [R98] Hopper 5/5 · US 10 years with hopper: I’ve been loyal to this app since I found it in a cosmopolitan magazine while in high school and it’s been loyal to me right back. I’m always getting steals, for flights And hotels. It makes me so excited to travel instead of nervous to book. 10/10
29. [R96] Hopper 5/5 · US Quick at a glance: Pop ups on my phone is great alert to buy at best price!
30. [R104] Hopper 5/5 · US Time traveler: I love their option to search and wait for better rates. Also the information that they share for that. It saves me quite a bit!
31. [R93] Hopper 1/5 · US False advertising: Double check if you book with them as the fare I purchased stated that it included a carry-on bag, but when I receive my itinerary from the airline, it did not include a carry-on bag and when I contacted Hopper, they told me to call the airline and when I contacted the airline, they told me that it doesn’t include a bag and then I need to purchase it additionally and when contac
32. [R110] Priceline 5/5 · US Priceline is Fabulous!!!: I always find the best rates for rental cars/hotels on this app. Thanks for the discounts!!!!
33. [R120] Priceline 5/5 · US Always Great Pricing: My go to for saving on hotels and resorts!!
34. [R108] Priceline 5/5 · US Simply, Easy, and Great: I enjoy using the app. Saves time, it effortlessly, and it remembers your information so you don’t have to type everything in. It’s quick and easy. I booked the hotel in less than 3 minutes and the confirmation came right after which I was able to save to my wallet. No need to search my email for that information.
35. [R112] Priceline 5/5 · US Tuscaloosa trip: Excellent service quick and efficient
36. [R8] Booking.com 5/5 · US Excelente app: Me encanta mucho usar booking para mis reservas y el servicio al cliente tambien es muy bueno. Recomendado
37. [R22] Booking.com 5/5 · US Happy Member: I have been using booking for years honestly I should be in one of the commercials lol. But any problems I have they always solved it right away no hassle no hesitation the only app I use to book my rooms in my own hometown or out of state I will forever be a customer
38. [R29] Booking.com 1/5 · US Not with it book direct: When looking for a place to stay in Las Vegas I shopped booking. The rate seemed fair so I took the risk of not booking direct and go with booking. Upon arrival to the hotel I realized I made a bad choice when the hotel charged me 150 for cleaning. During my 2 night stay not once did palms place give us fresh towels or clean our room. I would never recommend booking or pal
39. [R45] Booking.com 1/5 · US Don’t trust them about hotels: Don’t trust them about hotels. Just paid $500+ for an apparently trashy 2 star hotel that was marketed as 8.7/10 on booking.com. Made our stay in Venice a misery. Don’t trust booking.com. Go on Google instead
40. [R7] Booking.com 1/5 · US My stay: The motel was very stink , spider in need , roaches , and dirty towels .