Ancestry alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R7] Ancestry 1/5 · US Cancellation Payment: Yesterday I had a charge on my bank account for almost $40 which is the subscription fee. I decided I wasn’t ready to get into the ancestry of my family, moneys tight, can’t afford it right now, I’ll do it when things are more stable, and then I was charged a $25 cancellation fee. Now, I will never come back to this. Good riddance.
2. [R14] Ancestry 4/5 · US Disappointed: I have been paying for years, times are harder, I see almost nothing of my trees, why can’t prices go down so people can start working on their ancestry, why can’t you give back to your customers who are having a rough time in this economy
3. [R18] Ancestry 3/5 · US Easy, expensive, yet unreliable performance: I’ve used Ancestry for years. It keeps getting more and more expensive. It’s frustrating when trying to add hints to a record and have the program not work or give incorrect messages, like I need to contact the owner of the tree for access, then give me my contact information.
4. [R27] Ancestry 3/5 · US Updates: I don’t care for the last couple of updates. I also, want to express my concerns for the high cost for Ancestry. There are so many other companies with apps that do not have the outrageous price for a $500 year. I think it’s time to drop your prices. Just saying
5. [R1] Ancestry 1/5 · US Ancestry Lost me as my Tree Owner and my DNA: How can Ancestry mess up so badly? I am the tree owner, but now, after 1500+ people on my tree, they lose my DNA AND ME. I AM NO LONGER ON MY TREE that I created??? Wow!
6. [R9] Ancestry 3/5 · US Access to tests: Why can I not get access for the two DNA test that I have paid for ..??..
7. [R16] Ancestry 1/5 · US Importantance of history and being correct and not corrupt for money!: Network error and I just payed for services!!
8. [R4] Ancestry 1/5 · US Family trees: Very user unfriendly, not able to change trees at will…
9. [R12] Ancestry 3/5 · US Ancestry organization: A recent update in Ancestry has lost the chronological order in proposing children in the review of families in hints. Why? The order is helpful in comparing, for example, marriage date of parents with birth dates of children. Using birthday of first child should be sufficient rather than having to look at the complete list of kids
10. [R13] Ancestry 1/5 · US AJ: You make it too hard to search!
11. [R21] Ancestry 3/5 · US Going backwards: I’ve been using the app and desktop version for years. But I’m very disappointed with the loss of anniversaries on the home page of the app showing the dates birthdays, deaths, and anniversaries. Please bring this feature back!! It’s such a helpful reminder!!!! And I liked the addition of the trivia feature on the home page but it hasn’t been working for over a month and it hasn’t
12. [R3] Ancestry 3/5 · US Traits!?!: I appreciate learning about all the amazing people I’m related too and seeing my tree expand. Since my families don’t know too much where they came from, etc. But the traits we should have a way to let you know you are wrong/incorrect. More than 60% of my traits are incorrect and the parent you base them off is the wrong parent. Being a perfectionist this has been driving me absolutely
13. [R36] Ancestry 3/5 · US Why No Updates On African American Journeys?: I’ve been a AncestryDNA customer and member for a long time now, and I’d really like to know why aren’t there ever really any updates on African American journeys? This is a genuine question and concern. I manage several accounts and one in particular has both African American journeys as well as settler journeys and I know this person’s settlers journ
14. [R6] Ancestry 3/5 · US They’re changing: Took a lot of the free stuff that I did my DNA for ! SHAME ! I had you fro 16 yrs
15. [R10] Ancestry 2/5 · US Confused: It seems that you have to subscribe to find out anything. My DNA results are in and I have no idea how to view them
16. [R19] Ancestry 1/5 · US Not what I was expecting: Not enough information about me .
17. [R37] Ancestry 2/5 · US Declining use: They eliminated the DNA app and ended access to data we already paid for to force perpetual subscriptions. It would suck less if they disclosed this at inception
18. [R52] 23andMe 5/5 · US Fun and interesting: Love seeing updates like new relatives. Break downs of your heritage. I have yet to pay for more info.
19. [R54] 23andMe 5/5 · US Good tool: Really gets the info that you need and wanted. Thanks!!
20. [R58] 23andMe 4/5 · US Fun and educational: I have alot of fun reading the historical matches and finding out where I came from
21. [R62] 23andMe 5/5 · US Great app: Fascinating and if u get locked out of ur account for whatever reason, it’s easy peasy getting it back with their verification process.
22. [R66] FamilySearch Tree 5/5 · US Best!!!: Helped me so much!
23. [R68] FamilySearch Tree 1/5 · US Too easy for others to change my research: I’m so tired of going into “my” tree to find that someone has changed information related to my immediate relatives that is now incorrect!!
24. [R76] FamilySearch Tree 5/5 · US Families: I get to meet my families and ancestors, the spirit of Elijah
25. [R78] FamilySearch Tree 5/5 · US Never known so much: I seriously have never been more engulfed in my family history. GAME CHANGER.
26. [R80] MyHeritage 5/5 · US About my heritage: Im so happy that I discovered finally my jewish roots, always had on my mind from where i came from due my grand grandparents, grandparents past away when I was children, so never knew my heritage history, but now I feel complete and proud of my family. Thanks to this app I know where I belong
27. [R83] MyHeritage 4/5 · US I’m Loving it!: Perfect but my only issue is some things can’t be fixed on the app only on a browser unless of course I just haven’t figured it out. I love MyH better than the competitor! I truly enjoy all the fascinating finds and I have always thought the DNA ESTIMATES were superior to the other company. ‼️‼️App support does not include a variety of issues for instance the chat button is elusive
28. [R86] MyHeritage 5/5 · US MyHeritage: The MyHeritage app continually improves and seems to be very accurate and matches my genealogical research.
29. [R90] MyHeritage 5/5 · US Family: It’s been crazy tracking my family history and finding people that I didn’t even know existed
30. [R94] FamilySearch Memories 5/5 · US Peace of mind!: With all of the terrible wild fires in the West this year… I have peace of mind … knowing that most of my precious family photos, certificates, letters, are safely copied and stored in Memories at the FamilySearch website!
31. [R97] FamilySearch Memories 5/5 · US EXACTLY what I was looking for!: For many, many years, I fretted over the idea that all of the fun things we had done as children would not be told to future generations. Sure, they would know our names and would know us as adults, but they would never know who we were during those form of the years. Our family used to sit around and talk about these stories as a means of entertainment when the li
32. [R100] FamilySearch Memories 5/5 · US Blessings from: Family Search Memories is a great way to record experiences of my life for the benefit of my posterity
33. [R102] FamilySearch Memories 5/5 · US I delayed writing my history until I turned 83.: So far, this is quite easy and I would recommend it to anybody to begin to write their history before they kicked the bucket.
34. [R108] Family Tree* 5/5 · US My Family Tree: I am enjoying it to maximum, and I will find all my ancestors as much as I can..
35. [R109] Family Tree* 3/5 · US Drain review: Family tree is great idea but I am over 80 and need tons of guidance to do the tree justice. Any suggestions be appreciated
36. [R51] 23andMe 1/5 · US Not what I expected: I’d say, all of the Medical report given is just the stupid surveys the app gives to you answer. It’s honestly not ground breaking in my opinion, because you can actually get the same information elsewhere online for free and your primary care doctor. The genetic testing is very basic and generalized. I’d save your money on this test honestly and go with Ancestry instead. Ance
37. [R82] MyHeritage 1/5 · US Scam: would give them less stars if I could. I did the dna test and got my results back relatively quickly which wasn’t the issue. The problem started when I paid the extra 50 bucks to do the health report. They said they would use the sample from my dna and it would take about a month. That was in February of 2026 it’s now July of 2026 and I still have yet to get anything but the run around from
38. [R81] MyHeritage 3/5 · US Poor customer service: I subscribe to myheritage complete subscription. After using it a couple of days on a free trial, I decided to cancel it. A few days later, after some reflection, I decided to keep the app and I did it before the end of my free trial. When I went back to the app, it would not allow me to access all of the benefits, listed for the complete subscription I have tried multiple
39. [R85] MyHeritage 1/5 · US They’re lying about 4.9 stars: It is absolutely outrageous how terrible their customer service is. Before you trouble yourself just do a quick google search on “how to get ahold of my heritage”. I’ve never gotten so frustrated in my life. You are sent in loop after loop after loop of some ai. If you somehow manage to get the ai to have a human email you, good luck because by the time you respond
40. [R93] FamilySearch Memories 1/5 · US No way to move from the memory to the person. loses attached memories for months with no resolution: Some people’s memories disappear and never come back. The IT department is ignoring the issue. The memory does not link back to the person, and the ID number associated with the memory is not tagged in anyway. So it’s just memories floating around randomly.
41. [R96] FamilySearch Memories 2/5 · US Content Sync Issues: There are major sync issues with this app and it’s very inconsistent from the website functionality. There’s also a file upload limitation that I didn’t know existed until I was on the website troubleshooting the syncing issues.
42. [R98] FamilySearch Memories 3/5 · US Most of the time it doesn't work: Once in a while it actually shows up on my memories of Family Search. But mostly it doesn't work