Thuisbezorgd.nl alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R3] Thuisbezorgd.nl 3/5 · US Concerning: I think I should’ve read the reviews before hand. I’ve been waiting on my food for a little while now and it still is telling me 45+ minutes. I have no idea if my food is going to show up or not. I’m hungry, and I’m not from here, nor do I speak the language so it’s a slight struggle trying to get food. I dont know I’ll update if I actually recieve my food in edible conditions.
2. [R6] Thuisbezorgd.nl 3/5 · US Delivery Estimated Time Is Not Accurate: I never got to eat the food that I ordered through Thuisbezorgd because the delivery person never showed. When I called De Vegetarische Snackbar about my order, they said no one answered the door and they tried calling me. I was sitting at the door with my phone and sat there for another twenty minutes after the food was supposed to be delivered; there were
3. [R19] Thuisbezorgd.nl 1/5 · US Order: Where is my order it’s been a while
4. [R21] Thuisbezorgd.nl 3/5 · GB Wanted to prefer to the U shaped competitor but alas: But it falls short on almost every aspect ... except price and variety and lateness. Good + The fees are generally slightly less that UE + There are still options available until after 11pm unlike UE + There are more places more options Less good + Timing is terrible... out of 5 orders half of them took more than an hour to arrive. ( predict
5. [R4] Thuisbezorgd.nl 1/5 · US Difficult and frustrating: Can’t get in touch with customer service unless I place an order… but the issue is it won’t let me place an order with a coupon code. No problem, I just won’t order.
6. [R7] Thuisbezorgd.nl 1/5 · US Zero customer service: The app is mostly fine, but when something goes wrong, there is absolutely zero customer services options available available. There is a useless chatbot, that cannot actually do anything. You’ll probably get a refund in a few days, but there is no timely updates the day of the order.
7. [R10] Thuisbezorgd.nl 1/5 · US Charged for food I didn’t receive: My order came missing an item I paid extra for. I contacted support and they decided to keep the money and not refund me. Truly greedy behavior.
8. [R13] Thuisbezorgd.nl 1/5 · US Couriers are very bad: We have reached a year when the couriers don’t speak English, Dutch, French, or any other European language. They don’t know how the app works, so when something goes wrong the poor guy just doesn’t know what to do, returns the order to the restaurant, the restaurant owner panics and we both try to reach support only to get an incredibly stupid chatbot do nothing. The JustEa
9. [R5] Thuisbezorgd.nl 5/5 · US Stop defaulting your payment method: I don’t like it when Apple Pay comes up automatically and it’s less than clear how to change payment methods. Feels like trickery, stop it.
10. [R15] Thuisbezorgd.nl 3/5 · US Nothing more than a fancy website frontend: Thuisbezorgd unfortunately doesn’t hold a candle up to USA concepts like ‘DoorDash’. Even though you’re dealing with a native app, conceptually it is nothing more than a mobile ready website. Unlike DoorDash, which shows you where the delivery person is (‘the dasher’), it’s guesswork with this app what the status of your order is. There are more example
11. [R17] Thuisbezorgd.nl 4/5 · US It’s okay, but could be better: This app isn’t as nice as Deliveroo (UK), or even GrubHub/JustEat. Or maybe none of the restaurants here know how to use it correctly. You can’t filter on what is available for delivery NOW. And you NEVER see when the food has left the restaurant and is on its way to you. So despite what the app says, you may get a knock on the door well before (or after) the expect
12. [R18] Thuisbezorgd.nl 3/5 · US Does the job: Could be better with more accurate delivery information. There are several other food delivery apps with a better user experience.
13. [R9] Thuisbezorgd.nl 3/5 · US Search function is not working: Since the last update the app crashes when trying to search for a restaurant.
14. [R12] Thuisbezorgd.nl 3/5 · US Selection of food kind: Needs to improve the search tool
15. [R24] Thuisbezorgd.nl 3/5 · GB No translation: Menus are not in english and its very hard to understand for those who don’t speak dutch!!
16. [R51] Uber Eats 1/5 · US Refund issue: They don’t give you a refund if you cancel your order it like a scam
17. [R53] Uber Eats 3/5 · US Fees too high: Love the convenience and speed, but the fees are way too high and sometimes almost double my order cost, which is ridiculous and most of them probably don’t even go to the restaurant or the carrier.
18. [R54] Uber Eats 1/5 · US Uber eats terrible: If your thinking about ordering from Uber eats, think again. They are the WORST Service ever. Everytime I have order from them they have taken my money without my ice cream z I waited an 1 hour for 4 people to cancellation on me . I give 0 stars. The worst app ever . I’m livid
19. [R55] Uber Eats 5/5 · US The Discounts: From the bottom of my heart the discount’s I get are fanaminal. #DoordashK #Ubereats4life
20. [R65] McDonald's 1/5 · US Can't change location to order from: It is very frustrating that I am in between three McDonald's that are the same distance from me and I can't choose which one to order delivery from. The location closest to me has their soda machine not working so I can't order an ice cold diet coke - which is one of the main reasons I'd order it. What a joke.
21. [R67] McDonald's 3/5 · US I can’t redeem points?!?!: I love McDonald’s I eat it on break , I tried to scan my receipt, because my WiFi was bad in one of the locations. But it didn’t work , and has continued to never work. Every time I press more , Add missing points from receipt, Enter receipt details. The McDonald’s app freezes, McDonalds please fix this!
22. [R68] McDonald's 1/5 · US Worst app: App is slow and requires location services to be turned on.
23. [R69] McDonald's 5/5 · US Drive around: The drive thru is great unless they ask you to go and park and wait until they bring out your order!
24. [R79] Pizza Hut 1/5 · US Bad App Design: I can’t load it half the time and I can’t tell when my order goes through because it doesn’t update most of the time
25. [R80] Pizza Hut 4/5 · US ADD A “CHANGE DELIVERY ADDRESS” OPTION: I accidentally sent it to my job and COULDNT change it ANYWHERE. AT LEAST CHANGE IT TO WHERE IT ASKS TO VERIFY THE ADDRESS.
26. [R81] Pizza Hut 3/5 · US Terrible app experience: It says “order faster in the app” but every time I go into the app to order I’m forced to update. Afterwards it requires me to login again , it’s stupid
27. [R82] Pizza Hut 1/5 · US App sucks: Several times app won’t let me log in. Only gives me the option to check in as guest or create new account.
28. [R93] Wendy’s 1/5 · US Location no one is here: Placed order and was here for 15 min and no one has came to window
29. [R94] Wendy’s 5/5 · US great food: 👍🏻👍🏻👍🏻👍🏻👍🏻
30. [R95] Wendy’s 3/5 · US Price gauging: The prices on regular items that we see every day on the app tends to be a lot higher than when you order in person.
31. [R96] Wendy’s 1/5 · US Terrible service: Don't bother going to the West Springfield location after 10 o'clock, there's no manager, the employees just do whatever the hell they want. Sat in line for over 20 minutes and didn't get my order.
32. [R107] Chipotle 1/5 · US Chipolte Victor: Horrible customer service, took a long time (30 minutes) for a pick up order, completely out of chips and didn’t tell the customer until I saw they weren’t in the to go bag! The restaurant was also a mess!
33. [R108] Chipotle 5/5 · US AWESOME - Always!: Always, Fresh, always prompt, always consistent. Always THE go to.!
34. [R109] Chipotle 3/5 · US No cilantro rice option: Ok, hear me out. Give an option for plain rice, cilantro tastes like soap to a lot of people. But us soap tasters still want to be able to mobile order, just like the non soap tasters. Listen honestly I’m jealous that it tastes like soap to me, people say it’s delicious. Help a girl who can’t eat cilantro out.
35. [R110] Chipotle 1/5 · US Understaffed: Need more employees wait is too long
36. [R22] Thuisbezorgd.nl 1/5 · US Slecht: Ik bestel me eten, want het sneeuwde en ik had geen zin om naar buiten te gaan vervolgens leveren ze het na twee uur nog steeds niet af, waar is me eten? ook zijn ze onbereikbaar het nummer van hun is alleen voor restauranten, ze hebben geen klantenservice nummer.
37. [R16] Thuisbezorgd.nl 1/5 · US Worst delivery service imaginable: They rely on AI and it’s impossible to get any help. They refer every issue to the restaurant and the restaurants’ AI says any problems have to be handled by thuisbezorgd. A circle of pure hell.
38. [R33] Thuisbezorgd.nl 1/5 · US Food not delivered and no refund: I have downloaded this app in Amsterdam to get some food. Never received my products. Help center in app is useless, only bot is answering you, which can't do anything. restaurant contacted me next day and told me that they closed early and that's why they did not deliver my products (how is that even excuse?) and offered to deliver it next day. Of course I did no
39. [R35] Thuisbezorgd.nl 1/5 · US Unreliable unpredictable: Terrible support and major delays You can’t reach out to any customer service!!! Rip off
40. [R31] Thuisbezorgd.nl 1/5 · US Only order through store websites: Wrong delivery times delay your food by over an hour, incorrect menus are missing many food options, the app is unable to track your food or contact the store - so there is no reason to use it instead of ordering directly.
41. [R47] Thuisbezorgd.nl 1/5 · US Worst delivery app compared to competition: Easily the worst delivery service app in the Netherlands. Food tracker is rarely right about food arrival, constantly showing restaurants that are too far to deliver to you, and easily the worst customer service setup in modern history. While Uber ears and deliveroo have customer service numbers and easy refund system, Thuisbezorgd does everything via em
42. [R2] Thuisbezorgd.nl 5/5 · US It just works: So many of the best restaurants are here. Delivery is fast. Not messed anything up so far after 3 deliveries. Keeps me informed in the process too. Sometimes faster than they say.
43. [R34] Thuisbezorgd.nl 5/5 · US Great options, not the best service: I’ve ordered a few times with this app and I enjoy the amount of options they have, but the service is not great. Usually I have to wait much longer for my food than what is originally indicated. I once waited over an hour longer than originally pointed out for my meal; I sent a few emails to the app’s customer service and I never received a response. Like I s
44. [R46] Thuisbezorgd.nl 5/5 · US Easy and convenient: Ordering is super easy and quick and many places don’t charge delivery fees. I highly recommend this app!