Hotels.com alternatives

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] Hotels.com 1/5 · US Slowest App Ever!: Don’t download the app it’s frustrating and a joke. It offers rewards that are fake and only rewards themselves by offering higher prices. Use this site on your browser to book anything. The app is the slowest app of all apps. My Motel 6 booking on 7/7/26 was denied due to the kiosk being down. Motel 6 no longer has real reps on site. I would avoid Motel 6 altogether. I got refu
2. [R3] Hotels.com 3/5 · US Slow App: I have been using this app for several years now with no issues up until recently, I have an iPhone 17 Pro Max and have all iOS updates and the app’s updates. It has been running slow for a month or so and I have already deleted the app and installed it again.
3. [R4] Hotels.com 1/5 · US All rewards expired: Never using the app again
4. [R27] Hotels.com 3/5 · GB App: Good app, but they keep changing the rewards
5. [R10] Hotels.com 1/5 · US Cancel: No place did it say it was booking was no available to may changes so I will Never use them again
6. [R13] Hotels.com 1/5 · US A.I. BLOCKS ACTUAL ASSISTANCE.: HOTEL FULL OF ROACHES AND NO HUMAN TO ASSIST,
7. [R16] Hotels.com 1/5 · US Can’t get to a human.: App is ridiculous. I need a live person not an endless phone tree.
8. [R23] Hotels.com 4/5 · US Terrible: They have no one to contact for customer service. This is a terrible app.
9. [R22] Hotels.com 1/5 · US Problematic: I have one problem after another, first I didn’t get the room selected nor could I change it or get a refund after. Then I was charged after it was confirmed it was to be paid when I was to check in they wouldn’t do anything about that either!
10. [R25] Hotels.com 1/5 · US I hate this app!: I cannot stand this app. I am going to find a different one! I wanted one night I keyed in the dates and location and went to check on one thing it changed the dates and made it 2 nights. I wish to speak to a real person and there is no phone number!!! The problem is this is not the first time. I use this app a lot for my business also but no more.
11. [R31] Hotels.com 2/5 · US Date misconception: When booking my husband did not realize the date was preset to a date in the future so he continued on and saved the hotel (which he wanted that night since I am In the hospital 1 1/2 hours away). When he realized his mistake hotels.com refused to issue a refund. We have now been charged double For one night. I will NEVER USE THIS SITE AGAIN AND I RECOMMEND YOU ALL DONT EITHER!
12. [R36] Hotels.com 1/5 · US Disappointed: I tried to book a room this past week but didn't receive a text with my confirmation. I called the hotel and was told there was no reservation in my name. My bank had a pending payment listed. on my account. When I was finally able to locate a phone number for Hotels. com, I was told the reservation had not gone through because the bank didn't accept it. So they canceled it but never
13. [R12] Hotels.com 3/5 · US Way over priced: $389 for 1 night. Not even a free coffee. When I asked about having a continental breakfast for the cost the manager said “We’re a business hotel, our sister one next door is a family one!” What kind of answer is that? We’ve been coming here for a couple years and this is the most expensive it’s ever been and the rooms are getting musky and the decorations inside rooms and hot
14. [R19] Hotels.com 1/5 · US Do Not Use: Do not use hotels.com. Make your reservations with the property directly. You will get better rates, better service, and responsiveness if there is a problem. Properties treat guests who reserve through third party apps like dirt. They get the crappiest rooms and if there is a problem, they won’t solve it because the reservation was made through a third party.
15. [R30] Hotels.com 3/5 · GB It’s alright but value doesn’t match the price at all: It’s the most expensive night in my trip, more expensive than a night stay in a private cottage. The hotel reception looks modern but the room was a bit small, it’s on the ground floor and the window is close to another building where can be clearly oversee the room if the curtain is open. The worst part was the toilet stinks, idk why is that,
16. [R55] Expedia 5/5 · US Best Deals: I love the ease of navigating the App.. always happy with the prices I pay.
17. [R56] Expedia 3/5 · US App just spinning while searching: I can use the app to search, I can use the website though. I use the app just for booking info and the website for searching for my travel.
18. [R63] Expedia 4/5 · US Flying Happy: The Staff was very professional, courteous, and respectful. The flight was good, we made good time flying. No problems whatsoever. Thank you Guys!
19. [R66] Hilton Honors 4/5 · US App improved, Please Add Wallet Support of Digital Key: This is my updated review. Current version of Hilton Honors app (new edition) is a significant improvement. Calendar support for reservations is now enabled and works flawlessly (just as in the old edition). Thank you. Link to download Wallet cards for the reservations is still missing. Please add Wallet Support for the reservations. As a ver
20. [R69] Hilton Honors 5/5 · US Excellent stay at Hilton: I had a wonderful stay at the Hilton. The hotel was very clean, and the staff was friendly, helpful, and respectful throughout my visit. The breakfast had a great variety of options, and everything was fresh and delicious. I truly enjoyed my stay and would definitely recommend this hotel to others.
21. [R71] Hilton Honors 5/5 · US You decide: Hilton gives the customer a chance to make decisions on room choices, which is great for people who want to be away from elevators and ice machines
22. [R73] Hilton Honors 5/5 · US The Best: I am a Marriott Titanium Member. I was so fed up with old and outdated Marriott properties. So I gave Hilton a try. They are the best chain hotel. Thanks Hilton
23. [R82] Booking.com 5/5 · US Excelente app: Me encanta mucho usar booking para mis reservas y el servicio al cliente tambien es muy bueno. Recomendado
24. [R84] Booking.com 5/5 · US Easy bookings: Always easy to use and always find great deals on hotel stays
25. [R86] Booking.com 5/5 · US Useful app to save time and display the best booking options: Good app. It finds the best place for you
26. [R88] Booking.com 5/5 · US Great Opportunities: I don’t have to overthink anything about my stays. When I travel with my family. I need reassurance that they will never be left out in the cold or sleeping in a sketchy motel. Booking Dot Yeah!! It’s what sums up my piece of mind when it comes to reliability and comfort.
27. [R96] Hopper 5/5 · US Convenient: Good fast prices
28. [R98] Hopper 5/5 · US Great: seriously i love it
29. [R100] Hopper 5/5 · US Time traveler: I love their option to search and wait for better rates. Also the information that they share for that. It saves me quite a bit!
30. [R103] Hopper 5/5 · US User friendly!: Great app with features that help save money!
31. [R108] Priceline 5/5 · US Priceline is Fabulous!!!: I always find the best rates for rental cars/hotels on this app. Thanks for the discounts!!!!
32. [R110] Priceline 5/5 · US Tuscaloosa trip: Excellent service quick and efficient
33. [R112] Priceline 5/5 · US Great deals: Love the great abs on time deals. I highly recommend Priceline when traveling
34. [R114] Priceline 5/5 · US Traveling Made Easy: It is the best app to combine all traveling needs in one, the pricing, ease and overall convenience makes traveling so much easier. I love Priceline!
35. [R5] Hotels.com 5/5 · US Hotel.com: I always use this app and it never disappoints
36. [R21] Hotels.com 3/5 · GB What’s happened.?: Was working great till a recent update. Now I can’t log back in to my account despite resetting password . Keeps saying a problem your end . When will this be fixed? Have to keep logging in via web which is a pain retrieving bookings