athenaPatient alternatives
athenaPatient users often seek alternatives due to persistent login issues, missing features like notifications and prescription refills, and difficulties accessing health records. Alternatives offer more stable access, enhanced communication, or different feature sets depending on user needs.
Why users look for alternatives to athenaPatient
- Users frequently report issues with logging in, including being logged out repeatedly, requiring new passwords for each use, or the app failing to accept credentials.R7R10R24R28
- A common complaint is the lack of notifications for new messages from doctors, forcing users to constantly check the app or rely on email.R9R12R13
- Patients find the app lacks essential features such as the ability to refill prescriptions, message pharmacists, or view visit notes and image results.R15R18R21R40
- Some users experience difficulty accessing their health information, with reports of no data being uploaded or results taking too long to appear.R4R16R22R36
- Scheduling appointments can be tricky, with the app sometimes not listing available times, requiring users to call the office instead.R6R32
The alternatives
MyHealthONE helps users track and understand a patient's physiological status, especially for complex care situations like managing an elderly parent's health after a stroke R54. It is generally considered convenient and easy to navigate when it loads properly .
Better for: MyHealthONE is better for users who need to monitor the health records of family members, particularly in complex care scenarios involving multiple hospital visits or facilities R54. However, users should be aware that retrieving health records can take a long time, sometimes an hour or more, and the app may struggle to load information or messages R51R53R55.
Head-to-head: athenaPatient vs MyHealthONEathenaOne is designed for clinicians, allowing them to access charts, labs, and other patient information directly from their phone, which many find convenient R66. It works well for managing schedules and can be easy to navigate once users learn the basics R66.
Better for: athenaOne is better for clinicians who need mobile access to patient charts and lab results, and who value an app that works better than some other options they've used R66. However, users should note that the app has limitations, such as not allowing appointment creation, rescheduling, or billing entry from the mobile app, and some experience login issues R67R68R69.
Head-to-head: athenaPatient vs athenaOneHospital Dash is a game described as fun and fast-paced, with relaxing music R81. Players enjoy the different levels and some have been playing for years .
Better for: Hospital Dash is better for users looking for a casual mobile game rather than a patient portal. Players who enjoy time-management style games might find it appealing, though many users express a desire for more levels and features, noting that the game often stops at level 70 R79R80R81R84. Some users also report the app crashing .
Head-to-head: athenaPatient vs Hospital DashathenaText serves as an excellent tool for staff communication, allowing medical teams to update each other efficiently and confidentially R94. It is considered convenient and reliable for sending texts from various locations, like a hospital .
Better for: athenaText is better for medical staff and providers who need a secure and efficient way to communicate with their team R94. However, users frequently report issues with the app logging them out constantly, which reduces its convenience, and some experience problems with notifications or attaching patient charts R93R95R96.
Head-to-head: athenaPatient vs athenaTextDar Al Shifa is an application for a hospital, with some users praising its service R108R111.
Better for: Dar Al Shifa is for patients of Dar Al Shifa Hospital. However, many users find the application slow, tedious, primitive, and not user-friendly R107R110. Common complaints include the app hanging, missing information, difficulty finding results like blood collection, and issues with booking appointments, sometimes redirecting to another non-functional app or requiring a 10-dinar payment which is later refunded R107.
Head-to-head: athenaPatient vs Dar Al ShifaYou should stick with athenaPatient if you value instant communication with your providers and receive prompt replies, often within minutes or hours . It is also a good choice if you find other medical apps confusing, as many users praise athenaPatient for being easy to understand, navigate, and use, with a smooth flow . The app is helpful for tracking appointments, test results, and billing statements .
Evidence note: Hospital Dash and Dar Al Shifa have limited reviews that primarily discuss game mechanics or general app functionality, respectively, rather than direct comparisons or comprehensive feature sets relevant to patient portals.
Frequently asked
Does athenaPatient offer notifications for new messages?
Can I refill prescriptions or message pharmacists through athenaPatient?
Are there frequent login issues with athenaPatient?
What reviewers actually said
Built only from these 117 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.
- [R7] athenaPatient Password failure: This app only allows one time use of password each time I want to open it it requires me to get a new password. Also I can’t add an additional doctor
- [R10] athenaPatient Entirely worthless: It logs me out every time I open it. I downloaded the app to have access when away from my computer but now I have no access.
- [R24] athenaPatient Faulty app: This is the worst app. Every time I want to log into it, it won’t let me even if I change password.
- [R28] athenaPatient Horrible: This app is absolutely horrible and frustrating. Why have an app that I have to log into every single time and it routes you to a website within the app it self… it’s like being in the 90s. Additionally you request a password word reset and it take 10min for the email to show up. Worst app ever.
- [R9] athenaPatient No alerts are sent ever when doctor responds to messages. I have to recheck over and over.: The alerts are turn on for this app but I’ve never gotten one for in-app messages. How hard could it be to add alerts for the potentially VERY important messages or responses from my doctor?
- [R12] athenaPatient lacks notifications of new inbox msgs: decent app but lacks a critical feature: notifications for new inbox msgs; while it gives me notifications for “script needs review”, it doesnt for new inbox msgs; and the “review” is just telling you your doc send a script to the pharmacy; no “review” involved; pmeaee give us notifications for new inbox msgs so if we are in conversation with doc we will k
- [R13] athenaPatient Helpful but flawed: This app is helpful in keeping up with appointments and billing statements. It’s also nice to be able to message providers directly, BUT when you send a message you do NOT receive a notification other than by email. I have all notifications turned on but I have to constantly refresh the app or check my email to see if I’ve gotten a response. Sometimes I’ll miss a message by 20-
- [R15] athenaPatient Prescriptions: I would love to see a link on here to refill prescriptions or message the pharmacists. That would make it so much easier to have an all-in-one app for patients.
- [R18] athenaPatient A couple of suggestions: Need to be able to connect to other clinic apps, particularly mychart. Also, would like to view prescriptions.
- [R21] athenaPatient Visit notes: I would like to be able to see my visit notes.
- [R40] athenaPatient Image results: Great app, just needs to add image results.
- [R4] athenaPatient Useless: Our dr just switched from an app that worked great to this. It has no info. Nothing gets uploaded. It’s terrible. Follow My Health was great. Might as well not even have this one.
- [R16] athenaPatient By showing any results: The previous app had results from visits and procedures on it within hours and this app it has been almost a week and no results
- [R22] athenaPatient App not working as expected: I cannot see messages inbox or send via the app
- [R36] athenaPatient Garbage: Absolutely awful. Messages don’t come through, app shows no record of appointments that are confirmed. I have to keep calling my doctor for information that I should able to access in the app. Makes me want to switch doctors just to avoid using this horrible app.
- [R6] athenaPatient Athena App: Works well most of the time. Scheduling appointments can be tricky. A lot of times they won’t list available appointments so you end up having to call to schedule.
- [R32] athenaPatient Portal is a big downgrade from previous: very difficult to navigate. Did not port over previous patient information. Can’t schedule easily on-line. Need serious improvement
- [R51] MyHealthONE Health Records: Health Records take a long time to retrieve. This may take an hour or longer.
- [R53] MyHealthONE Messages: I can see where my doctor has left me a message but won’t open
- [R54] MyHealthONE Help with Mom: My 86 year old mother has had a stroke and days later fell. Since then she’s been in and out of hospitals, nursing facilities, family members homes. Having MyHealthOne to understand where she is at physiologically at any given day is most helpful. We intend on getting her healthy and back to a good life before her time is up. This app helps us do that.
- [R55] MyHealthONE Terrible: If I could give zero stars I would. App can’t load anything. To download or send anything take forever. Half the time you can’t even access your records.
- [R66] athenaOne Easy to navigate: Takes some time to get used to but once you learn the basics, it’s very easy to use as a clinician.
- [R67] athenaOne Visits: Rescheduling, canceling and adding visits through the app would be a great improvement.
- [R68] athenaOne Randomly stopped working: Worked fine for months, now won't let me log in. Immediately says "your session expired" and takes me back to log in screen - rinse, repeat. Can't wait to not have access for 4 business days until I get a response to my support ticket, which will just be the incompetent support tech asking me a question already addressed in the ticket, so I can wait 4 more days for them t
- [R69] athenaOne Great!: The only few areas which I feel everyone would benefit from is: 1) being able to cancel/reschedule/schedule from the app. 2) being able to bill/charge entry screen from the mobile app. 3) Allow macros to be accessed in all sections, not just assessments/plan... ie the physical exam. (I believe there are other sections that allow macros to be imported, but that's all I can think of)
- [R79] Hospital Dash Levels: Wish it had more levels than it does
- [R80] Hospital Dash Why does this game stop a 70: Are there no more ILevels after 70 need to know
- [R81] Hospital Dash Needs improvement: I enjoy this fun and fast paced game. However, you are rewarded mostly with coins when most of the modifications require diamonds. Also you have a limited amount of plays in a time period.
- [R84] Hospital Dash Cute game..Mixed Review: Just wish there were more features added! When I played a couple of years ago, it had the same features it has now! ...I do not think anything has been added since. Since it has a 4.2 rating now, imagine what it would have if you added other modes & more products...options to expand the hospital... more patience. After a certain level, it is the same thing over and over ag
- [R93] athenaText Logs out all the time.: Logs out all the time.
- [R94] athenaText APN review: Excellent tool for staff communication!
- [R95] athenaText Clunky: The new version of the app that’s embedded in AthenaOne works well. But the iPhone app doesn’t and never has. You cannot attach a patient chart. While the version in athena one supports groups, the iPhone app doesn’t appear to - I can’t find my groups when I type the group name. And when typing individual recipient names, it often double- enters the name after selecting from matches, then
- [R96] athenaText Have to sign in everytime you open app: This app used to stay signed in everytime I needed to open it with the occasional re sign in every so often. Now, it requires to sign in everytime you open the app. Not sure what the point of that was as it takes away the convenience of the app and takes time to sign in everytime I need to use the app. Pretty pointless app now since it takes 10 min to sign i
- [R107] Dar Al Shifa /: Slow and tedious Application. Very very primitive. should be alot better to match the Hospital's high standards.
- [R108] Dar Al Shifa Al Farwaniyah: Very wonderful · translated
- [R110] Dar Al Shifa Worst application: Failed · translated
- [R111] Dar Al Shifa Dar Al Shifa Hospital: Service couldn't be better · translated
Synthesized from 117 recent App Store reviews · updated July 2026 · View on the App Store