Preply

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 1/5 · US Be careful your credit expire: I dint notice it at first but later I found out my credits were expiring. This system is morally wrong. I paid for my classes it doesn’t cost this company anything to keep my credits current. It’s a scam!
2. [R68] 1/5 · US You loose money without realizing: Preply is a scam. Any lessons that are not scheduled within the cycle (28 days) will be “expired” - meaning disappeared. Preply just take your money without you even noticing. I didn’t realize this until this month and I have been using Preply for over 2 yrs, who knows how many of my lessons have “expired” before I get to schedule. Instead of crediting your lesso
3. [R193] 3/5 · US 5-Star Tutor Service 1-Star Subscription service: So… My tutor is amazing. Love working with her and subscribed to 3 sessions a week at specific times. However…. Recently things have changed where she is unavailable. Time slots have been reduced. Since she is amazing and popular, this means even less time slots. I have ($255) - 15 unused credits because there are no time slots available. I was
4. [R52] 4/5 · US Love it: I love Preply. The only thing I wish was better is not having money “expire” in your account after like a month if you don’t use it to schedule lessons with. And we pay for trial lessons with a tutor but the tutor doesn’t get any part of the money for their work. The whole fee goes to Preply. Otherwise, I really like the layout. I have used the website for Chemistry, Math, and Spanish
5. [R6] 1/5 · US Didn’t work the first lesson.: Keep an eye on your credit card statement after you cancel. They’ll charge you monthly. Even after you cancel your subscription is finished.
6. [R8] 1/5 · US Engañosa: Tengan cuidado. Contraté 4 clases para mi hijo para un examen puntual. Y la plataforma te renueva mensualmente sin que pidas renovación. Para colmo de males te programa fechas de clases sin que te enteres
7. [R17] 1/5 · US Unethical billing practices: Their subscription system is a textbook case of dark patterns designed to waste your money. Basic simple things like purchasing the amount of classes you need and want are made difficult. Update: I got a developer response. It amounted to saying that their policies were standard. Indeed. It’s standard to obfuscate and manipulate. It’s standard to make money by getting
8. [R45] 1/5 · US Good luck trying to cancel your subscription: Honestly love my my tutor but I don’t want another subscription. I want a few lessons in advance to prepare an exam. Cancelling this was a chore and I absolutely LOATHE these shady company practices. Firstly offer a class pack, simple as that. Secondly if you insist on a subscription 🙄 make it easy and obvious to cancel. It was so deeply hidden in t
9. [R14] 1/5 · US SCAM! Be careful you will never get a refund: Be careful you will never get a refund! The teacher failed to show up for the lesson twice; I requested a refund through support, but they’ve been giving me the runaround for a week now, and I still haven't received it! Choose a different way to learn the language!
10. [R20] 1/5 · US They dont refund money: They dont refund money and i wait like more that hours to speak with a agent they never respond ...,,
11. [R21] 3/5 · US No Refunds: the actual lessons are normal, but the customer service is terrible and you will not get a refund on lessons if your tutor canceled on you last minute or if you cancel your subscription before you take every lesson.
12. [R64] 1/5 · US Buyer Beware: Do not waste your time with this company. You have to pay for another person subscription before the current one is even used. And good luck getting a refund. So just make sure to dot all your i’s and cross your t’s before using this company. Maybe had two good sessions out of 7. So disappointed. Wish I could give it 0 stars.
13. [R43] 1/5 · US Frustrating subscription model. The system took away the joy of learning.: I want to share my honest experience with Preply for anyone considering joining. On the positive side, I was very happy with my teacher. She was kind, professional, and made learning enjoyable. That part of the experience meant a lot to me, and it’s actually the reason I stayed as long as I did. However, the subscription sy
14. [R73] 1/5 · US Worst membership method ever: They charge you for a certain amount of classes and you will be billed recurring, yet you have limited time to use them and if you freeze your membership, you can’t use them. It’s a joke. Absolutely horrible. Would never recommend this website. There are so many better options that don’t try and rope you into this weird system . I would recommend you connect with a te
15. [R75] 2/5 · US Subscription Warning: The app has decent tutors but they push hard for long term subscriptions, which CANNOT be cancelled for any reason whatsoever as long as you’ve taken just one class. Watch out for it. I hated this fraudulent policy so much I’d rather learn anywhere else. Overly greedy terms.
16. [R10] 1/5 · US Poor support: Honestly I wouldn’t recommend if you have any issues support is literally not helpful at all. I don’t enjoy their subscription model. The tutors can be great-really takes trial and error.
17. [R11] 1/5 · US Account Randomly Deactivated: UPDATE* of course the response from Preply was the same stock response to other users’ frustrations, further confirming that this app probably does not have human support at all. No actual communication, just automated messages that don’t help or explain anything whatsoever I woke up this morning to an email saying that my account was cancelled, even though I had a l
18. [R42] 1/5 · US Scam!!!!!: Do not use. They allow instructors to schedule classes whenever they want without you agreeing to it, and expect you to pay! They will essentially steal your money.
19. [R67] 1/5 · US Dishonest company; steals money from students: After giving preply money for several years, I decided to stop because of some issues. 1: Their teachers have asked me to cancel classes and when I do, I have to pay for that. It’s irresponsible for teachers to want to cancel last minute and even though I have messages from the tutor asking me to cancel, I was still at fault. Lesson learned. 2: Tut
20. [R27] 1/5 · US DO NOT USE!!!: Terrible customer service!! I had an issue and I was told off. Overly priced. Use something else!
21. [R170] 3/5 · US Terrible at cancelation: A good overall app with great tutors. A little pricey, compared to the other apps out there. What’s really terrible about it is it’s very complicated to cancel the subscription once you start. Not obvious at all, and they try to repeatedly trick you to pressing the wrong button. Shame on you guys.
22. [R190] 3/5 · US Good concept but annoying subscription model that’s not for everyone: Preply is a well designed app and I appreciate the range of tutors you can find on their site, and that most of their prices are reasonable. I used Preply to learn Spanish for about 6 months, multiple times a week. However, there’s a couple reasons that made me leave the platform and search for something else. 1. They take a pre
23. [R549] 3/5 · CA Expensive, inflexible: Great to connect and speak with a human, so much better than that Duolingo waste of time! But, I did not like the package I was forced into. I wanted 12 lessons, but they make you take them in one month, which is just too short a period and super hard to actually dedicate time between 3 lessons a week to make progress. I just ended up frustrated and it was an exorbitantly ex
24. [R1] 5/5 · US I love it that’s why I gave it⭐️⭐️⭐️⭐️⭐️: I love it so much. I learn Spanish on Preply and my teacher is Diana. She is the best Spanish teacher I ever had I had Duolingo, but I don’t really like it cause I have to do it every single day but I love that you can do it from one day to five days a week. It’s really funny. You should try it. It’s really really fun. There’s a bunch of different tutors a
25. [R3] 5/5 · US Spanish: I’m learning such great Spanish so far and I cannot wait to learn more from Preply. There is a selection of languages but the teachers are great my teacher is truly a good one, nice to meet and overall not a rush. I appreciate everything she does for me like she is always kind and understanding. My teacher really takes consideration into her work and teaching. Also there is homework but i
26. [R4] 5/5 · US Love it: I love that you can try different tutors until you find the right one for you. This app is the best Spanish learning app by a mile.
27. [R5] 5/5 · US Love: Preply is my favorite for language learning. I found a tutor I love, shoutout to Anh L.! The sound quality is way better than I would expect ❤️
28. [R12] 5/5 · US Amazing: It’s an amazing app and I met so many different tutors who helped me grow in Spanish. Highly recommend!
29. [R13] 5/5 · US Learning Kiswahili: This app is so much better than Duolingo I am glad I found it. Lessons from live tutors on several subjects is engaging and prepares you for real life conversations and situations.
30. [R29] 5/5 · US Great App: It’s exactly as advertised. Personal tutoring, an hour at a time. You can’t beat this kind of language practice outside expensive classrooms
31. [R37] 5/5 · US Pretty Sick and Great Pricing: Tbh? This app is perfect perfect if you don’t really have people to talk to in Spanish every day (or your desired language). The prices are super reasonable and I was shook. I pair this with Duolingo for vocab and also listening to podcasts and shows and stuff in Spanish. It’s really helpful to have an actual human to talk to.
32. [R72] 5/5 · US Easy and Fun: I’m having a great experience so far. Have been thinking about hiring a tutor for a while and Preply made it easy and accessible.
33. [R76] 5/5 · US First time user: Preply is easy to use and it is affordable due to its available tutors at each price point. I’ve only had one lesson. I signed up for future lessons. Looking forward to it.
34. [R33] 5/5 · US My view: I never have to worry about remembering my session, I always get an email reminding me of my lessons. I have enjoyed my tutor plus the app. Couldn’t ask for better