Password Manager

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R4] 1/5 · US Face ID: Keeping Face ID behind the paywall is egregious. It’s not like it’s some new feature that’s difficult in implementing. It’s a common feature on all apps. Good Lord, is that all you can “develop” to generate dollars for the company?
2. [R32] 3/5 · US Good: App is very useful when trying to keep track of lots of personal information. One down side is that is no longer has facial recognition to unlock. You have to manually input a password to unlock it. You will be in trouble if you forget the password.
3. [R391] 3/5 · GB Free Update Misleading: I have used the old version 4 for many years and always like Msecure. Suddenly, I got a message saying I can now ”upgrade for free”, so I did. After installing and importing my data I then found I was on a ”free trial” and a very basic feature like touch ID requires the upgrade. For now, I will stick with the old version that has touch ID and if this changes, or becomes uns
4. [R14] 1/5 · US They Keep Winning Arguments I Never Made: I've used mSecure since 2010. I paid in 2010 and I paid again in 2016. For years I was a loyal customer who recommended it freely. I'm the exact person this developer claims to protect, and I'm the one writing this. Then the deal changed under me. The product I'd already bought twice got reorganized into something I didn't recognize and routed into a subs
5. [R111] 1/5 · US Where is the Button for Zero Star: Years ago, I invested in a lifetime pro subscription, only to be deceitfully downgraded by the developer to the essential plan. This blatant disregard for customer loyalty and trust is nothing short of shady. The developer’s instability is further highlighted by this unethical move, leaving users questioning the reliability and integrity of their services.
6. [R113] 1/5 · US Bait & Switch Developer: Paid $20 for the lifetime premium subscription when this app first came out. All features were free and unlocked with the paid app version. I guess the developer pulled an Open AI bait and switch and changed their model to an annual paid subscription instead of the original $20 lifetime and now wants me to pay again to unlock what I previously paid for. Look I don’t care i
7. [R121] 2/5 · US Greedy: I bought the app when it was offered as a one time payment (ad-free!) rather than a subscription. Now they have released a new version that is subscription only, and forced us paid users onto an “Essential” app that is a handicapped version of their subscription app, with a constant ad in the sidebar for upgrading to the subscription. This is underhanded and sneaky. Don’t trust this develo
8. [R10] 1/5 · US Constant Nag: I’m a paying customer. Please stop nagging me to upgrade.
9. [R20] 1/5 · US Not Good: TIRED OF THE ANNOYING pop up begging for the paid tier. I get it, you profit from this. But you shouldn’t be annoying your customers who got you here. Yes, I can tap the X to close it but it basically reappears every time because the app doesn’t stay open all the time in the background. It’s simply aggravating. Glad there’s better options these days.
10. [R68] 1/5 · US DO NOT GET: The system of securing PWs is fine. The problem is they have built in a constant nagging banner trying to upsell premium that pops up every-time you open the app. Everyone complains about it and they emphatically say that they wont remove it. Its best to get Apple or any other one that wont keep trying to force you to give then more money, because its likely they will never stop.
11. [R75] 3/5 · US Always spams an ad to subscribe. annoying.: There should not be constant ads in paid apps, including ads for the publisher's other offerings. 👎
12. [R114] 2/5 · US Disappearing Pro Features: Like others, I paid for the one time pro version a few years ago. When they changed to a subscription model, they moved me to an “essentials” plan that they continually say never lost features. Well slowly but surely things have gone on both iOS and Windows. Can no longer rename fields or make custom fields. For a while they had only removed it from the iOS app and I cou
13. [R125] 1/5 · US Can’t create new accounts: Lost the ability to create new accounts. Can only look at existing accounts. Probably need a subscription now just to create accounts.
14. [R129] 1/5 · US Removing Features: So glad to be done with this app now that iOS18 has built in password saving. NO ONE USE THIS APP. Free version available in iOS They’re starting to remove previously-available features unless you switch to the paid (subscription) version. I can’t remember for sure, but I’m pretty sure I paid for the app years (many years) ago. They switched to the subscription model recently.
15. [R138] 2/5 · US Blood sucking: I’ve been using this app now for years. Probably since it came out. I’ve paid for it a couple times. Everytime I go to add a note or tag to a record, it tells me I need to buy premium. How much money do you people want? Why a monthly subscription? This should be a one-and-done payment? I’m going to begin to investigate to find another option.
16. [R27] 2/5 · US With upgrade, can’t get in!: I have no access to passwords now - with an upgrade, my old pw doesn’t work. This is a major pita. Used to like msecure. Now my weekend is shot.
17. [R34] 1/5 · US Bad bad bad: They update and hold your info hostage until you pay to update.
18. [R61] 1/5 · US Disappointed: Bought a few years ago as a one time payment when downloaded because I didn’t want to deal with apps using subscriptions pricing. Now the old app has stopped working and we are forced to pay a monthly service charge. Very disappointing. I have 250 entry I will have to manually offload/print and input elsewhere
19. [R117] 1/5 · US HORRIBLE: Had bought a new iPad now even though I bought the app years ago that isn’t good enough!!! Now can’t access passwords on my iPad!!! Basically STOLE MONEY FROM ME!!!
20. [R15] 4/5 · US Great Password App.: I’ve used mSecure since it became available. I love it but the subscription is getting pricey to use all the features.
21. [R274] 3/5 · GB Family subscription .. but not for upgrade customers?: I’ve been using mSecure for years, never had a problem with security, although other Apps seemed to get desirable new features to market faster. Although it seemed quite pricey for a password App - even with my ‘upgrade offer’ - I stayed with the App last year waiting for them to introduce a family subscription .. but it’s double the normal
22. [R389] 3/5 · GB Too pricey: I still use the old one which I purchased for about £5. This one is over £20 which is I think too expensive
23. [R16] 1/5 · US Scam: Once you will pay for PRO version they will make you buy SUPER PRO PLUS and it will never end
24. [R2] 5/5 · US My “go-to”: Keeps my essential info organized. Using it now for a number of years.
25. [R3] 5/5 · US Best Password Keeper: I have used this app for over 10 years. It has never failed me. It keeps all my stuff private and easy to access. If your Face ID is being used the username and password will fill in automatically. There is nothing that I wish I had on this app because it is all there. You won’t go wrong using this. When you change a password or account it will automatically change on the dev
26. [R7] 5/5 · US Great App: This app has saved my skin many times. I couldn’t live without it!
27. [R12] 5/5 · US Easy to use: MSecure is easy to use. It allows me to use many passwords without trying remember or write them. Beat of all it’s a Secured Safe
28. [R1] 5/5 · US Great app: Great app for securing passwords with family
29. [R13] 5/5 · US Many Years User, Great App: Very happy to pay the extremely reasonable price for a Premium subscription. I attach photos to entries, and it saves so much time. mSecure has been my trustworthy password & sensitive data keeper for many, many years. Never had even a hiccup of a problem. Perfect performance, always.
30. [R22] 5/5 · US Have used for years. Love it. Secure. Long term stability.: I have used this password manager for over 8 years. Easy to use, I can add customized fields. Can auto fill in passwords from the msecure browser and don’t need to worry that my passwords aren’t safe or that I will lose them. Have information/notes I need to keep in it as well.
31. [R30] 5/5 · US Best & Easiest Password Manager and More!: I keep everything in MSecure! Passwords, birthdays, important numbers, dates, notes, pictures of documents……everything. It connects to logins so I don’t have to lookup passwords. I can access it from the internet if I don’t have my phone. My husband and I share it so we can easily access our important info. Highly recommend!!!
32. [R5] 2/5 · US Don’t like new setup: Suddenly my list of passwords and the locations are moved to several different columns and are not found in the all group. This makes it hard when you need to find a password. Used this for years, but now I’m frustrated
33. [R19] 5/5 · US Msecure: Security-ease of use
34. [R23] 5/5 · US Safe & Secure: I have been using this app for several years. It has been very useful and trustworthy. I particularly like the way new features and updates are added regularly. Very simple to understand and navigate.
35. [R37] 1/5 · US Dookie: Touch ID randomly disappeared
36. [R109] 3/5 · US Customer Service is Lacking: It was time to upgrade my iPhone. For the past few years, I’ve always used Face ID to open the app. I’ve switched computers and made the mistake of not keeping the password into the app… my bad. My problem was loading the app to the new phone as Face ID wouldn’t work. I tried numerous times to email for help. They did respond but the answers never seemed to match my q
37. [R71] 1/5 · US Great but Not: Great secure app. I had over 200 passwords, notes and financial entries then I forgot my password. Reached out customer service and guess what? They cannot reset your password. So if you buy this make sure to write down your password in several different places.
38. [R90] 1/5 · US No Way To Recover!: Keep a hardcopy of every password you put in here and the password to enter the app because there’s no way to recover any of it! Which means there’s really no point in paying for this! No point in the backup either because it all gets destroyed if you need to reset your password. Kept the acct key email for nothing.
39. [R107] 1/5 · US Lost 10 years of information!!: This app was my go to for 10 years. I got a new phone and lost everything. “customer support” was horrible. Would not listen to my problem. Unable to solve the issue. Just kept telling me I forgot my password… the same password I used for 10 years. Unable to re-populate with any backup I had diligently completed. Definitely a glitch on mSecure‘s side, but cost me
40. [R135] 2/5 · US Password recovery: I have loved this app for years. Everything I know has been added over the years. And, for years I’ve used facial recognition to login. I recently got a new phone and my backup didn’t retain biometric data so I had to resort to passwords again and of course I’ve forgotten most, including my Msecure login. That’s why I have Msecure, right? Which brings up my issue…Msecure app d
41. [R6] 1/5 · US Update issue: Well I have been using this for years and now with the latest update the app crashes. The first thing it tries to do is sync and after about 5 seconds the app crashes. Great testing before deploying an update. The issue is with the sync to Dropbox. If you turn off sync no more crash. Please fix ASAP.
42. [R99] 2/5 · US Least intuitive, worst syncing: I put up with upgrades and syncing issues for more than 2 years. No more!! I found mSecure to be inconsistent when I moved to a it’s upgrade/new version. My data didn’t move between the desktop and mobile versions. I just ended my subscription!!
43. [R100] 1/5 · US Poor App with Horrible Customer Support: Have used and highly rated prior versions of mSecure. But wifi sync is critical to me and I don't want my passwords in the cloud. My App will not sync and mSecure ignores my pleas for help.
44. [R142] 1/5 · US No longer syncs: Mac Sonoma, iPhone 15 Pro Max, iOS 17, both latest version. App is updated to latest on both. Added a new Mac record this morning, has yet to sync to my phone.
45. [R43] 5/5 · US Love this app! Life saver: I don’t ever need to remember another password again (or use the same lame password) ! My hubby and I share the app, and after every time that we need to change a password, one of us updates it on M Secure and we’re both up to date. So helpful!
46. [R49] 5/5 · US Best PW Manager: We have been using mSecure for over 10 years now and it works seamlessly between our family. So Happy with it
47. [R8] 3/5 · US Update: Your newest update is horrible! I loved this app now I cant find certain passwords. It wants updates, I dont want to change over 100 passwords! Very disappointed!
48. [R9] 1/5 · US Used to work: This used to work well. Now they changed everything. I cannot find my records. Will never use it again