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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Progressive Leasing vs Progressive

Progressive Leasing 4.7★ · Free to download 40
Winner Progressive
Progressive 4.8★ · Free to download 80

Progressive (insurance) is the clear winner due to its significantly higher user satisfaction and app reliability, whereas Progressive Leasing struggles with app functionality and transparency regarding payment terms.

Progressive, the insurance provider, boasts a highly-rated, easy-to-use app for managing policies and payments. Progressive Leasing, however, faces numerous complaints about its app's functionality, payment processing, and high costs for users who miss early payoff deadlines.

Head to head

Features edge: ProgressiveR2R14R15R17
Progressive Leasing Progressive Leasing offers a way to finance purchases without a hard credit check, with options for 90-day same as cash or extended payment plans, and is accepted at multiple retailers like Best Buy and Lowe's R2R14R17R32. However, users report limitations on eligible items, such as electric bikes R15, and difficulty using the full approved amount across different stores .
Progressive Progressive (insurance) provides an app for managing various insurance policies (car, motorcycle, renters), viewing ID cards, checking claim status, and making payments R69R75. Users appreciate the quick payment process and instant access to documents . However, some users wish they could manage all policy types, like renters or electronics insurance, directly within the app R69R75.
Ease of Use edge: ProgressiveR1R3R5R6
Progressive Leasing Many Progressive Leasing users find the application process fast and easy, especially for repeat purchases R14R32R55. However, the app itself is frequently criticized for being buggy, crashing, freezing, and displaying white screens R1R3R6R7. Users also report issues with logging in, making accounts, and navigating the interface R5.
Progressive Progressive (insurance) is widely praised for its app's ease of use, simple navigation, and straightforward payment process . Users appreciate that it's quick to make payments without constant verification . However, some find the UI clunky or not intuitive , and certain tasks like updating payment info or policy changes redirect to the website .
Reliability edge: ProgressiveR1R3R6R7
Progressive Leasing Progressive Leasing's app is plagued with reliability issues, including frequent crashes, freezing, white screens, and login problems R3R6R7R19. Users also report errors with social security number format R1, inability to enter income dates , and verification issues . Payment processing can be slow R10 or lead to double payments and overdraft fees due to customer service errors R9R16.
Progressive Progressive (insurance) generally has a reliable app, with many users reporting a smooth experience for payments and accessing information . However, some users experience issues with auto-payments not processing correctly , the app not opening after updates , or needing to re-enter payment information despite saving it . Claims processing can also be slow and require significant follow-up .
Price/Value tieR10R11R17R24
Progressive Leasing Progressive Leasing offers a 90-day same as cash option which users recommend to avoid high costs R17R49R55R57. However, many users feel it's a 'scam' or 'horrible decision' because missing the 90-day window results in paying 2x to 3x the original price R10R11R24. Some also report unexpected increases in tax amounts on payments R10.
Progressive Progressive (insurance) users frequently complain about rising premiums and feeling they are paying too much, even after many years as a customer or with good driving records R61R72R83. Some feel there are no real loyalty programs or discounts R88. There are also complaints about an $8 fee for paying bills on the app and not being able to use credit cards for payments .
Support edge: ProgressiveR2R9R13R16
Progressive Leasing Progressive Leasing's customer service receives mixed reviews. Some users report positive experiences, calling it 'amazing' and 'exceptional' R2. They mention representatives being helpful, flexible, and easy to get in touch with . However, others report negative experiences, including misinformation, unhelpful AI assistance, and errors in processing payments R9R16. One user even claimed their phone number was blocked after paying off leases R13.
Progressive Progressive (insurance) customer support is generally viewed positively, with users describing it as 'prompt and professional' and 'great' . However, there are complaints about incompetence, being given misinformation, and difficulty getting claims acknowledged or resolved . Some users also report issues with policies being dropped without reason or late fees not being waived .
Pick Progressive Leasing if

you need a lease-to-own option for purchases and are confident you can pay off items within the 90-day same-as-cash window to avoid high costs, and are willing to navigate potential app glitches R17R49R55.

Pick Progressive if

you are looking for a reliable insurance provider with a highly functional and easy-to-use app for managing policies and making payments, despite potential concerns about rising premiums .

Evidence note: The review data clearly distinguishes between two different companies: Progressive Leasing (lease-to-own services) and Progressive (insurance). The lifetime ratings are very different, with Progressive (insurance) having a significantly higher rating and many more reviews, indicating a much larger and generally more satisfied user base. The negativity for Progressive Leasing largely centers on app functionality and the high cost of not utilizing the 90-day payoff option.

Frequently asked

What is the main difference between Progressive Leasing and Progressive?
Progressive Leasing provides lease-to-own financing for retail purchases, often without a hard credit check, while Progressive is an insurance company offering various types of coverage like auto, home, and motorcycle insurance R32R55R69R75.
Is the Progressive Leasing app reliable?
No, many users report that the Progressive Leasing app is unreliable, frequently crashing, freezing, showing white screens, and having issues with login and account access R3R6R7R19.
Do Progressive (insurance) premiums increase over time?
Yes, many Progressive (insurance) customers report that their premiums tend to increase over time, even for long-term policyholders with good driving records R61R72R83R88.
How can I avoid high costs with Progressive Leasing?
To avoid paying significantly more than the item's worth, users strongly recommend utilizing Progressive Leasing's 90-day same-as-cash payoff option R17R49R55R57.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Progressive Leasing 5/5 · US Amazing service: Great options
  2. [R14] Progressive Leasing 5/5 · US Soo easy to use!: Used now multiple times at multiple retailers like Best Buy, the New Big Lots, and Lowe’s. The application is super fast as it has all my info pre-populated. Tap to pay awesome as well!
  3. [R15] Progressive Leasing 3/5 · US No Ebikes: Why should they determine what you lease as long as it’s within your lease amount. Electric bikes/dirt bikes are excluded. Ridiculous!
  4. [R17] Progressive Leasing 5/5 · US Excellent: Completed several purchase never had any issue. I shop mainly Best Buy I do recommend using the 90 day pay off to save you money. I did turn in one purchase wanted to upgrade the laptop. No problem they sent me the box and I sent it back, Lease complete and new MacBook I got.
  5. [R1] Progressive Leasing 2/5 · US Sign up error: I was excited to apply and use this but every time I enter my Social Security number it says it’s wrong format although I’m entering it in correctly
  6. [R3] Progressive Leasing 3/5 · US Can’t open anything to apply: App has some bugs, I wanna go to Best Buy but it won’t go to it. It just sits on a white screen the whole time I have tried with and without WiFi to get it to work and nothing
  7. [R5] Progressive Leasing 4/5 · US Not user friendly app: Coming back to an application can be a headache. It will have you apply all over again and then it’ll say pending because you already have an app open..
  8. [R6] Progressive Leasing 3/5 · US Ok: Going into my app account lags and won’t even let me log in sometimes.
  9. [R7] Progressive Leasing 2/5 · US Mobile App Needs Work: While leasing thru them is quite easy and hassle free if you need to get a bigger expense quick without having the cash on hand - the mobile app is ABSOLUTE BUNS. The app hardly ever is able to pull up my account, it goes to a blank white page and just sits there. I don't know how anyone else isn't having this problem but it's with both my iPhone and my android tablet, so i
  10. [R10] Progressive Leasing 1/5 · US Scam!!!: I’ve been using them for about 5 years now. At first they offered a 90 days same as cash but now customer service acts like they never did and charged almost 3x the price amount and now they keep raising the tax amounts on payments. They take almost two weeks to process the payments. This is a scam do not do it or you will pay a lot more than what it’s worth.
  11. [R11] Progressive Leasing 4/5 · US Worst decision ever: Does what it needs to do HOWEVER accidentally missing your 90 days (because they will NOT remind you i missed by 1 day) will get you stuck paying 3xs more than what it is worth and god forbid you did not buy anything over $200. A last minute emergency $800 ipad costed me $2300. Thankful to be more responsible with my belongings now. I will never use them again.
  12. [R24] Progressive Leasing 3/5 · US Don’t Do It!: You’ll end up paying more than double what the merchandise is worth.
  13. [R9] Progressive Leasing 3/5 · US Irritated: I made an early payment on my account thinking I was doing a good thing to get ahead and I told the representative that I was making the payment early for the payment due two days later but instead she put the payment in as an additional payment and my account is now being drafted for another payment which will not clear and I will be getting an overdraft fee. I explained what should ha
  14. [R13] Progressive Leasing 1/5 · US discrimination: terrible people to deal with when you've paid every lease off early and because you didn't pay their pawnshop lease by paying it off early every time and for that they block your phone number so you cannot get any other purchases even with an approved amount! Discrimination
  15. [R16] Progressive Leasing 1/5 · US There service: I call them to make my early purchase payoff amount to pay my lease off and the lady even repeated what I wanted to do but instead of scheduling the payment she left it alone and just let a regular weekly payment come out of my account and now I’m having to pay double to pay it off vs if she would of some like I asked her to do I could of payed it off now I’m having to pay double so
  16. [R32] Progressive Leasing 5/5 · US Top Contender: Progressive Leasing is leading the market and here’s why. I’ve used progressive for a while now, and they are so easy to use. There was no Credit Check that hit my credit, just easy financing. Highly suggest Progressive Leasing and Sezzle for all of your financing needs. They are two great options depending on the financing options you are looking for.
  17. [R55] Progressive Leasing 5/5 · US This is one of the best ways to build credit: I have used Progressive Leasing 3 times and I’ve loved the process and how easy it is to get your quote and start shopping. The payments are automatic, so it’s no hassle with remembering to make the payment. It is a great option if you are new to building credit or just want that extra boost. I love using them and you always have the option to pay off
  18. [R69] Progressive 3/5 · US Convenient but missing: Love it for my car insurance but I wish it was as easy to do my renter policy through this as well!
  19. [R75] Progressive 3/5 · US Partial App Features: Wish I could see and pay ALL of my insurances in the app. My electronics insurance info doesn’t show at all and my pet insurance only shows to be viewed online.
  20. [R19] Progressive Leasing 1/5 · US White screen: When pressing the account tab my screen goes white.
  21. [R61] Progressive 1/5 · US Spike: Going up and up used to be $110 now it’s 160 not good
  22. [R72] Progressive 3/5 · US Insurance: I was recently approached about how much I pay for car insurance. When I explained how much I was paying for insurance; I was told I am paying too much. I have been with Progressive Insurance for many years. Am I paying too much, just because I have never thought to shop around? I would hope that Progressive is giving me the best deal for car insurance.
  23. [R83] Progressive 5/5 · US Motorcycle insurance: I have this insurance over 10 years never have any problems and never claim anything but the rate still high
  24. [R88] Progressive 1/5 · US Scam: I’ve had insurance for years and years. Yall loyalty programs is a dam joke!!
  25. [R49] Progressive Leasing 5/5 · US Happy customer: My hot water tank went out and I was absolutely broke. I got on the site and I got my hot water tank. Only thing is is you probably wanna do the three month pay off Or you’ll be paying double of what your purchase is
  26. [R57] Progressive Leasing 5/5 · US Amazing Company: This Company is amazing. I was having financial difficulties and my washer broke. I was approved for Progressive Leasing at Lowe’s and bought the washer and paid it off in 90 days! From there I bought a brand new adjustable reclining bed from Raymour and Flanigan which I paid for in 90 days. Now I found out that they cover EBay purchases so I bought a watch that I loved and was al

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store