Visit A City vs Tripadvisor

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] Visit A City 5/5 · US Optimize your travels: Love this app! Frequently use it to organize our vacation sightseeing adventures. Great suggestions of things to do and attractions near by. The time and map features help us see more without backtracking. Lots of hidden gems.
2. [R3] Visit A City 3/5 · US Limited capacity: The program works well, but I was unable to figure out how to list more than one hotel and use the app to plot which sites to see from each hotel site. Also 10 days is maximum. Limited in allowing you to travel between different cities on the same trip. Nice listings of attractions close to each other and offers a variety of itineraries to adapt to your plans.
3. [R10] Visit A City 1/5 · US Can’t add hotel address: If it doesn’t know your hotel, you don’t have a starting point! You need to be allowed to enter an address because maybe my “hotel” point is an Airbnb. It’s kinda useless!
4. [R13] Visit A City 2/5 · US Not intuitive: Cannot customize a plan ir if I can it is impossible to figure out. Website you can create custom plans and edit proposed plans.
5. [R5] Visit A City 5/5 · US Great for a person who can relax if things are planned ahead: I’ve been using this app for 7 years. I love it!
6. [R6] Visit A City 3/5 · US It could be better: This app constantly forces you back to the beginning. You’re on day one, every time you go into it you going to go through plan your trip, your plans and then sometimes it’s not your plans but the generic guide they give you constantly reloading. In your travels this can get really expensive. Also there used to be an offline downloadable map which was amazing.
7. [R9] Visit A City 3/5 · US Good for itineraries, state of the art for 2006: I’m just gonna say it, the interface is kind of trash! There’s a lot of functions that would be nice, convenient, and rational to have that aren’t there, and if they ARE there, they’re not intuitive to find at all. It also gives me clunky mapquest vibes. But, if you like trip planning, it definitely gives you that satisfied feeling once you have your
8. [R12] Visit A City 3/5 · US Would be five star if not for the slowness: It’s a really good app and has a lot of potential but the WiFi is just slow. No matter where I go. I even tried downloading it for offline use but it doesn’t even work with WiFi.
9. [R15] Visit A City 3/5 · US Love the app but glitching: My mom and I are on a trip and it has been working fabulously up until now. we downloaded our itinerary for our next trip and it isn’t showing us anything, even with strong wifi it says that the “network is slow”! There’s no way to address needing help in the app either.
10. [R16] Visit A City 1/5 · US Not able to use: For 3 days not able to use site. Nothing is loading, can’t open any guides. Customer service not responding to emails
11. [R1] Visit A City 1/5 · US Scam: Son intermediarios y cobran mucho mas por un paseo que los que realmente cuesta en el lugar nos vendieron un tour por 162 y en el lugar costaba 57 dolares, y lo peor no responden los mails y no hay otra forma de comunicarse con ellos
12. [R4] Visit A City 1/5 · US Fraud/ scam: I booked a tour for my family at St. Patrick’s Cathedral in New York City. Upon arrival, a mass was in progress, which prevented us from participating in the tour as scheduled. After the mass concluded, we attempted to proceed with the tour but were escorted out by security and informed that a private mass would immediately follow and that no tours would be permitted. We then spoke w
13. [R26] Visit A City 5/5 · US Very handy and efficient: This is an extremely helpful app. Have used it many times. Love that it provides a map with all the attractions and can create custom itineraries or use one of the defaults suggested based on travel days and can be used offline as well which helpful when traveling overseas and limited access to cellular or wifi. This is my go to app when planning trips and it’s free. Othe
14. [R59] Visit A City 1/5 · GB SCAM- AVOID USING: They advertise activities for the days you choose that aren’t available till later dates in the year then claim they don’t do refunds due to their cancellation policy to make themselves free money. Currently awaiting information from my lawyer on how to my rights to take them to court
15. [R7] Visit A City 2/5 · US No help: I use the chat feature and they seem to never have answers to my questions need to. Peak to a live person
16. [R64] Tripadvisor 1/5 · US Nothing like breaking a perfect app for no reason: I’ve been using y’all for years, but I’ve got to find an alternative. This mapbox map thing is clunky and unhelpful As a user: I would like to see a list of things to do nearby. Clicking “Nearby” brings me to an infuriating map with no list view. I have no interest in zooming in to various pins on the map & clicking through them. Feels like y’a
17. [R98] Tripadvisor 2/5 · US Removal of list view greatly reduces the usefulness of the app: Long time user. I have found the app incredibly useful when visiting a new city. Unfortunately the app will no longer show a list of sorted and filtered options. The only way to view results is on a map. I do like the map when looking for things close to me. Unfortunately this map view is useless when looking for options no
18. [R102] Tripadvisor 1/5 · US NO LIST!: When searching for restaurants the results were available on a map AND a list view. No list anymore, it’s more difficult to navigate the choices.
19. [R116] Tripadvisor 1/5 · US List View Gone: This used to be an incredible app. You could easily search what’s nearby and open now and get a LIST of restaurants. Now it only gives you a map view which is completely useless. Apparently this is some sort of update to push people towards using a map so you can see a bunch of little dot but no idea what the restaurants are until you tap on them. Whoever thought this was a good
20. [R86] Tripadvisor 1/5 · US Won’t help with tour issues: Good place to book tours, but we had lots of tour issues while visiting Italy & TripAdvisor did not help at all. I heard GetyourGuide is more helpful - so I will be using on my next trip.
21. [R92] Tripadvisor 1/5 · US Dont use this company: This company is unprofessional and inconsiderate of there customers.. they have no issues taking your money and then make you try and resolve issues with tour agents rather through them where the trip or activity was booked. Then they waste your time transferring you from agent to agent which all are of no help and when you try to escalate it they tell you no supervisor is a
22. [R100] Tripadvisor 2/5 · US Know before Rome: Booked our tickets way in advance for the colosseum and trevi fountain. New rules hit regarding who is allowed as certified tour companies and who is not. I recommend booking through the ACTUAL page to visit. Needless to say our was cancelled and as for the trevi we never received which is checked starting at 9am. I requested a refund but since that am communication has stopped.
23. [R108] Tripadvisor 1/5 · US Terrible customer service.: They don’t care about your safety. They refused to refund me money for a boating excursion despite the severe weather at the time. Clearly not concerned with customer safety.