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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

FAX from iPhone vs Genius Fax

FAX from iPhone 4.8★ · Free + IAP 60
Winner Genius Fax
Genius Fax 4.9★ · Free + IAP 75

Genius Fax (App B) is the better choice for most users due to its more transparent pay-per-fax model and greater reliability in sending and receiving documents, despite some reported issues.

Full reviews: FAX from iPhone · Genius Fax

FAX from iPhone (App A) faces significant criticism for misleading 'free' advertising and recurring billing issues, despite praise for ease of use. Genius Fax (App B) offers a clearer pay-per-fax model and is generally reliable for sending, though some users report issues with receiving faxes and spam.

Head to head

Features tieR2R5R45R49
FAX from iPhone Users appreciate FAX from iPhone for its convenience in sending documents directly from their phone, including snapping pictures and creating cover sheets R2R5R49. Some also note the ability to send multiple faxes at once R45.
Genius Fax Genius Fax is praised for its ability to send and receive faxes from anywhere, making it a mobile office solution . It integrates well with Genius Scan . However, some users report issues with sending multiple pages in a single fax and receiving spam .
Ease of Use tieR2R5R11R19
FAX from iPhone Many users find FAX from iPhone extremely easy to use, straightforward, and convenient for quick faxing R2R5R19. It's described as a lifesaver for busy individuals R11.
Genius Fax Genius Fax is consistently lauded for being user-friendly, easy to install, and simple to operate . Users appreciate the convenience of faxing from anywhere .
Reliability edge: Genius FaxR22R24R28R30
FAX from iPhone FAX from iPhone has significant reliability issues, with many users reporting that faxes do not go through despite confirmation R28R30R32. Some also experience the app not working at all R22R24.
Genius Fax Genius Fax generally works well for sending faxes . However, there are numerous reports of faxes failing to send R73 or incoming faxes not being received or being corrupted .
Price/Value edge: Genius FaxR1R3R4R6
FAX from iPhone FAX from iPhone is heavily criticized for false advertising regarding its 'free' nature, with users discovering they must pay $10 for a subscription or to send a single fax after setup R1R3R4R6. Many find it too expensive, especially for infrequent use, and prefer a pay-per-fax model R11.
Genius Fax Genius Fax is praised by many for its pay-per-fax model, allowing users to buy credits and pay only for what they use, often at $0.99 per page R70R90. This is seen as a better value than subscriptions for occasional faxing R90. However, some find it too expensive per page R70 or report issues with credit expiration .
Support/Billing tieR10R20R26R34
FAX from iPhone FAX from iPhone has severe issues with billing and subscriptions. Users report being charged after canceling trials or subscriptions R26R34 and difficulty getting refunds or support R26R34. Pop-ups requesting reviews are also a nuisance R10R20.
Genius Fax Genius Fax users report issues with customer support, including no way to change passwords or contact support , and unresponsiveness to problems with non-working fax numbers or unreceived faxes . There are also reports of being charged without service .
Pick FAX from iPhone if

you need an app that is praised for its extreme ease of use and convenience, and you are willing to pay for a subscription model despite the initial 'free' misleading advertising R2R5R19.

Pick Genius Fax if

you prefer a pay-per-fax model to avoid recurring subscriptions and need a generally reliable app for sending faxes from your phone R70R90R96.

Evidence note: The lifetime ratings are high for both apps, but recent reviews for FAX from iPhone are heavily skewed negative due to billing and 'free' advertising issues. Genius Fax, while also having negative reviews, has a more consistent user experience regarding its pricing model.

Frequently asked

Is FAX from iPhone truly free?
No, FAX from iPhone is not truly free to send faxes; while it's free to download, users report being required to pay around $10 for a subscription or to send a single fax after setting up their document R1R3R6R20.
How does Genius Fax charge for faxes?
Genius Fax typically charges on a pay-per-page credit system, with many users reporting a cost of $0.99 per page, which is preferred by those who only send faxes occasionally R70R90R96.
Do these apps reliably send faxes?
FAX from iPhone has many reports of faxes not going through despite confirmation R28R30R32. Genius Fax generally sends faxes successfully, but some users experience failures and significant issues with receiving faxes or corrupted confirmation reports R73.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] FAX from iPhone 5/5 · US Great Fax: Love this fax app! It’s extremely easy to use and straightforward! I can continue working on my phone while the fax goes through
  2. [R5] FAX from iPhone 5/5 · US Super Convenient: I love the convenience of this app. No traveling to find an office store or post office. It’s quick, accessible and takes all of 5 minutes .
  3. [R45] FAX from iPhone 5/5 · US Good: Good application. You can send multiple fax at a single time. Good for mobil
  4. [R49] FAX from iPhone 5/5 · US Perfect: I have been taking care of my elderly father’s affairs for a while now. This Fax # app has made everything from Tax to a estate planning so much easier. I can just snap a picture on my phone and Fax # you can subscribe for a year or weekly if you only have a small amount. Very easy to use.
  5. [R11] FAX from iPhone 5/5 · US So convenient: This app has been a lifesaver! Expensive but worth it .
  6. [R19] FAX from iPhone 5/5 · US User friendly: Not free but easy to use with Apple and iPhone
  7. [R22] FAX from iPhone 1/5 · US doesn’t work: the app does not work at all and it is also not free just a very unfortunate piece of garbage
  8. [R24] FAX from iPhone 1/5 · US Don’t do it: First off the day to expire goes until 5 pm yet it made me pay and still isn’t working I’m very disappointed and still fax doesn’t work
  9. [R28] FAX from iPhone 1/5 · US Scam: Sent fax multiple times and the company I was faxing never received it.
  10. [R30] FAX from iPhone 1/5 · US It really is a scam: Takes 2 to 3 minutes per page or sometimes more. So you send a fax it says sending and you can watch the dots. Then it will say recipients machine isn’t receiving.. for 10 freaking dollars a week, it should work flawlessly. But it can’t, won’t, and never will, fax anything. because it’s a freakin scam.
  11. [R1] FAX from iPhone 1/5 · US False advertising: Not free after trial period
  12. [R3] FAX from iPhone 3/5 · US Not free: This app isn’t free not even to send one free trial facts. You have to go find a different app that actually is free.
  13. [R4] FAX from iPhone 1/5 · US not free anymore: money hungry with every single app
  14. [R6] FAX from iPhone 3/5 · US Misleading: As someone else commented, this is free to download but not free to send. Which defeats the entire purpose for many people who need to send a single fax.
  15. [R10] FAX from iPhone 1/5 · US Too many pop ups.: It's annoying to be asked to provide a review every 10 seconds.
  16. [R20] FAX from iPhone 1/5 · US False Advertising: This App was free to download, easy to set up, then asked for the first review before a fax could be sent. Initially, I gave a 5 star review for ease of use, and then the app required that I pay almost $10 to actually send the fax. Major bait and switch…and $10 to send a fax?!?! I am taking the time to review again. Buyer beware, the high reviews are not genuine.
  17. [R26] FAX from iPhone 1/5 · US Scammer: I would give this app zero stars if I could. I downloaded it for what I believed would be a one-time need and never knowingly signed up for a subscription that renews every two weeks. I never used the app after downloading it, yet I was still charged. When I requested a refund, it was denied despite the fact that the service was never used. The subscription terms were not clear to me, an
  18. [R34] FAX from iPhone 1/5 · US Subscription keeps charging after cancellation: I used one time to fax a document and cancelled subscription. I should not have to pay $33 for a 2 page fax. Keeps charging. I requested refund and get denied
  19. [R70] Genius Fax 1/5 · US .99 per page after purchase of #: Purchased the phone number each Fax page is $.99 each you’re better off getting a service that cost more per month with unlimited fax pages
  20. [R90] Genius Fax 5/5 · US Awesome fax app.: So many “free” fax apps are NOT actually free! I signed up for yet another app that claimed to be free, only to find out it was $8.99 a week just to send one fax. I canceled it, and they still charged my card. It turned into a whole ordeal disputing the charge, but thankfully I finally won. When I needed to send another fax, I found this app that lets you buy page credits and p
  21. [R96] Genius Fax 4/5 · US Love that you can buy one fax: I like the fact you can buy one fax for .99, but it took 8 mins to send a cover sheet and 1 page. I was getting worried it wouldn’t work.
  22. [R32] FAX from iPhone 1/5 · US Doesn’t work: Sent a 12-page fax. It took way longer to send than advertised. Shows a confirmation, but the business said they’ve never gotten got nothing. This app does not work as described.
  23. [R73] Genius Fax 1/5 · US Faxes don’t go thru: Tried 3 different times with not 1 of the faxes going thru. Would not recommend as reliable app.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store