Genius Fax

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R1] 5/5 · US Awesome: I use faxes for IRS matters. This is so easy & faster than the e-fax at the office.
2. [R3] 5/5 · US Very convenient useful app!: I so appreciate the convenience of this app! It really works! Thank you!
3. [R6] 5/5 · US Really handy when I needed to get a document to doctor’s office in another state fast. Efficient.: The app works well for me -- sending and receiving confidential documents at an affordable cost From my iPhone.
4. [R9] 5/5 · US Awesome: I can use this app anywhere even in the desert and love that.
5. [R2] 5/5 · US Love this app!: User-friendly that’s all I have to say. It’s excellent thank you!
6. [R10] 5/5 · US Very useful: Never a problem using.
7. [R13] 5/5 · US very easy to use: probably the best for just occasional facts
8. [R5] 4/5 · US Hmmm: I was skeptical but tried it anyways. I have to the company in 48 hours to if my documents were sent official. However I do love using Genius Scan. I did want to pay a monthly fee because I do not use e-fax often.
9. [R14] 5/5 · US Awesome fax app.: So many “free” fax apps are NOT actually free! I signed up for yet another app that claimed to be free, only to find out it was $8.99 a week just to send one fax. I canceled it, and they still charged my card. It turned into a whole ordeal disputing the charge, but thankfully I finally won. When I needed to send another fax, I found this app that lets you buy page credits and p
10. [R19] 4/5 · US Love that you can buy one fax: I like the fact you can buy one fax for .99, but it took 8 mins to send a cover sheet and 1 page. I was getting worried it wouldn’t work.
11. [R26] 5/5 · US Exceptional Faxing App: Genius Scan is great! Easy to use and low-cost fax option.
12. [R227] 3/5 · US Fax Report: I had a four page report with cover letter sent and it took 5 minutes to load up and finalize the fax . Quality is good . Easy to use
13. [R69] 5/5 · US Love it: Very easy and if you need to scan a document it comes out very well
14. [R81] 4/5 · US Very professional documents: Very easy to use and the documents are very professional unlike some free fax apps that places blotches all over them. I like this one a lot.
15. [R18] 1/5 · US Too expensive: Costly to send pages
16. [R23] 1/5 · US .99 per page after purchase of #: Purchased the phone number each Fax page is $.99 each you’re better off getting a service that cost more per month with unlimited fax pages
17. [R160] 3/5 · US Works well. IAP model is expensive: I have no qualms about paying for apps but this one can get pricey depending on how many pages you need to send and receive- you don’t just need a number to receive. You have to have one credit (starting and $1) per page that you send or receive. In addition to paying to rent the number. Make sure that you know what you’re getting into.
18. [R300] 3/5 · CA Expensive: Great idea and works well. However the cost is insane. It’s on the cheaper end of other apps however it’s still quite expensive.
19. [R16] 2/5 · US Did the whirling pinwheel for 1/2 hour before successful delivery: Meeh…..
20. [R25] 1/5 · US Faxes don’t go thru: Tried 3 different times with not 1 of the faxes going thru. Would not recommend as reliable app.
21. [R27] 1/5 · US Sucks: Keeps failing……
22. [R30] 1/5 · US Repeatedly Dropped first six pages of incoming fax: I paid to be able to transmit faxes as I needed and to receive some faxes. The outgoing faxes worked but the incoming dropped the first six pages of each fax. Wasted my money, my time, and annoyed those sending the faxes. No help was received from the developer.
23. [R32] 1/5 · US Once you set password there’s no way to change it: This is crazy but I at up an account with them years ago. I can still log in but the password has been compromised. Now that it is, I’d like to change my password so that someone doesn’t use my credits, account etc. but there’s literally no way to change it or even to contact support. I work in tech at one of the big tech companies so I have a pre
24. [R65] 1/5 · US The fax number doesn’t work. I cannot receive any faxes and I paid for that service!: The fax number doesn’t work. I cannot receive any faxes and I paid for that service! I have sent multiple messages and no one has responded back to me!
25. [R67] 1/5 · US Didn’t provide fax number after purchase: Didn’t provide fax number after purchase. No way to contact support to resolve the issue.
26. [R76] 1/5 · US Don’t download: It is charging 0.99 per page and fax number 3.99, but it does not work still I spent 8 dollars and can’t contact customer service.
27. [R8] 1/5 · US All spam gets through: I have 90% spam coming through and despite reporting it the same ones get through. Useless.
28. [R77] 3/5 · US It was working perfect but: I am receiving too many fax spams
29. [R92] 1/5 · US Spam messages: WAY too many spam messages and wastes your credits.
30. [R93] 1/5 · US Keep getting random faxes that aren’t meant for me: I used to like this app but all of a sudden I have started getting faxes from random places that aren’t meant for me. And it is starting to cut into my needed credits. I’m paying for faxes that I can’t use and it’s stating to affect my bottom line with my business. There is no customer service number for me to call about this either.
31. [R46] 3/5 · US Confirmation documents are corrupt: The confirmation report is always corrupted and cannot be seen. This is the most important document, besides the body of the document, to ensure confirmation that the document was received by the company in question, it is critical! Needs to be fixed!
32. [R161] 1/5 · US It doesn’t give you confirmation email nor record: I paid for $5 for 5 pages. There I not such confirmation you get so it makes me nervous for using this app. I end up getting free fax app and resend my doc!!
33. [R175] 3/5 · US Has been great until 8/15: Ever since 8/15 receipts have not been sent to email address on file
34. [R177] 3/5 · US Lag: It is very slow it needs to be better.
35. [R31] 1/5 · US Looks free to send and isn’t: So again I’m disappointed with yet another fax app- don’t waste your time
36. [R33] 1/5 · US Took my money: I was trying to send one Fax it kept trying to charge me 4999 then I tried six faxes. It kept trying to charge me 4999 and I never ended up still charge me and now I have to fight with Apple to get my refund, I would not recommend this to anyone and I never had a problem with Genius Scan ever but with Genius Fax, they take your money and they don’t provide even if you don’t use it,
37. [R40] 1/5 · US Not free: Scammed after 10 minute sign up
38. [R70] 1/5 · US No Subscription??: How is this not subscription based? Deleting app as it's useless
39. [R48] 1/5 · US Poor performing app: App can’t send Multiple pages.
40. [R254] 3/5 · GB Easily could have been so much better: I was getting ready send first fax 6 pages but it will only let you send one Come on genius fax the more pages you can send means the more you make!!!!
41. [R332] 3/5 · CA Genius fax is awesome: Fax app is really good but paying per page 1.39$ is need to reduce.
42. [R86] 5/5 · US .99 cents per page: It was very easy to use. No need to drive to fedex
43. [R68] 1/5 · US Not receiving faxes: I paid for the service and I am not receiving my faxes. The app is not displaying screen to open incoming faxes.
44. [R75] 1/5 · US $40+ down the drain: Well, it would be nice if the fax app, I don’t know, allowed me to receive a fax. I reserved a number, paid $40 for 100 pages so I could receive a 59 page fax. It never worked. Had to get the files mailed.
45. [R99] 1/5 · US Does not receive faxes: Despite paying for fax number and paying for credits, it doesn't not receive faxes
46. [R119] 1/5 · US Doesn’t work!!: Tried to fax and didn’t get received. Tried to get help but no response!!
47. [R164] 1/5 · US Faxes do not get received!: No customer service!!