Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GOAT vs KicksOnFire

GOAT 4.9★ · Free to download 70
Winner GOAT
KicksOnFire 4.8★ · Free to download 30

GOAT is the better choice for buying and selling rare sneakers due to its established authentication process and wider selection, despite issues with fees and customer service, while KicksOnFire struggles with app stability and order fulfillment.

Full reviews: GOAT · KicksOnFire

GOAT offers a vast selection of authentic sneakers, making it a go-to for rare finds, though users report high fees and inconsistent customer support. KicksOnFire, while good for release date information, is plagued by app crashes, shipping delays, and issues with counterfeit products.

Head to head

Selection and Authenticity edge: GOATR2R7R23R40
GOAT GOAT is praised for its extensive selection of rare and exotic shoes, with many users trusting it as a source for authentic sneakers R2R23. However, some users have reported receiving defective or used shoes when expecting new, and even fake items R7R40.
KicksOnFire KicksOnFire is noted for having a wide variety of shoes and being a good source for finding new releases . However, there are serious complaints about receiving fake or counterfeit shoes R84R96.
Pricing and Fees edge: GOATR4R5R9R33
GOAT GOAT users frequently complain about high fees, including sales fees, shipping fees, withdrawal fees, and import taxes R4R33. Some also find prices for items like hoodies to be excessively high R5R9.
KicksOnFire KicksOnFire users sometimes find prices to be too high for certain items . One user also noted that the app needs to post prices more consistently .
Shipping and Order Fulfillment edge: GOATR3R13R28R39
GOAT GOAT receives mixed reviews on shipping. Some users report long shipping times, lack of updates, and issues with packages not moving R3. There are also complaints about incorrect deliveries and difficulty changing addresses after an order is placed R13R28. However, some users have experienced quick and reliable service R39.
KicksOnFire KicksOnFire has significant issues with shipping and order fulfillment. Users report not receiving shoes, missing tracking numbers, extremely long waits, and orders being canceled without explanation R70R86. One user even reported receiving the wrong shoe and size .
Customer Service and Returns edge: GOATR7R10R13R16
GOAT GOAT's customer service is a major pain point. Users report unhelpful responses, inability to update addresses or cancel orders, and difficulty getting refunds R10R13R16. Many note the lack of a phone number and inconsistent email responses . There are also instances of denied refunds for defective or incorrect items, with users being told it was their fault R7.
KicksOnFire KicksOnFire's customer service is also problematic, with users reporting no responses, unhelpful replies, and difficulty tracking orders .
App Functionality and User Experience edge: GOATR4R6R12R15
GOAT GOAT generally offers a good user experience, with many finding it easy and simple to use . However, some recent updates have been criticized, particularly the new tile UX for owned/wanted items, which is described as buggy and difficult to manage R12. Sellers also find the listing process frustrating due to picture requirements R4. Some users experience payment issues or orders being cancelled R6R15.
KicksOnFire KicksOnFire suffers from significant app functionality issues. Users frequently report crashing, loading problems, white screens, and the app closing when trying to view shoes R61R63R67. There are also complaints about address input issues and a desire for the old platform .
Pick GOAT if

You are looking for a wide selection of rare and authentic sneakers and are willing to navigate potential fees and customer service challenges R2R23. You prioritize a generally functional app experience over frequent crashes .

Pick KicksOnFire if

You primarily want to stay updated on new sneaker releases and drop dates, and are not planning to make purchases directly through the app .

Evidence note: GOAT has a significantly larger number of reviews, providing more detailed feedback across various aspects. KicksOnFire's reviews are heavily skewed towards app functionality issues and order fulfillment problems, making direct comparison on some dimensions challenging due to lack of diverse feedback.

Frequently asked

Does GOAT sell authentic sneakers?
GOAT is generally considered a trusted source for authentic sneakers by many users R2R23, but there are isolated reports of receiving defective, used, or even fake items R7R40.
What are the common complaints about GOAT?
Common complaints about GOAT include high fees for selling, shipping, and withdrawals R4, long shipping times with poor updates R3, and extremely frustrating customer service that is unhelpful with address changes, cancellations, or refunds R10R13R16.
Is KicksOnFire reliable for buying shoes?
KicksOnFire is not reliable for buying shoes, with numerous users reporting unfulfilled orders, missing tracking numbers, extremely long delays, and receiving counterfeit products or the wrong items R70R84R86R96.
Why do KicksOnFire users give low ratings?
KicksOnFire users give low ratings primarily due to severe app instability, including frequent crashing, loading issues, and blank screens R61R63R67, as well as significant problems with order fulfillment and customer service R70R86.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] GOAT 5/5 · US Found my CR7s: This is my go to place for finding rare exotic shoes!
  2. [R7] GOAT 1/5 · US Defective shoes: Ordered pair of cleats and wore them for 20 minutes to break them in. Took them off and the stud was completely broken in half. I shipped them to goat but was denied a refund and told I also had to also pay to get them back. I have worn cleats and been surrounded by soccer my entire life and literally never seen a stud break like that. Completely scammed and very disappointed.
  3. [R23] GOAT 5/5 · US Sneakers: Trusted source to buy authentic sneakers!Can’t trust too much out there.
  4. [R40] GOAT 1/5 · US Goat Sucks: I ordered shoes that came used. They gave me credit but the credit doesn’t cover taxes. I had to use my card again for $51.48 when I had money left over from the credit. WORSE EXPERIENCE OF MY LIFE AND THIS IS A ONE AND DONE FOR ME!
  5. [R4] GOAT 2/5 · US Fees too high: You’re charged a sales fee, shipping fee, AND another fee to withdraw your funds! Ridiculous. The process of listing your shoes and having to retake pictures or get a photo of the tag in an impossible location is also frustrating. Not the greatest app to sell.
  6. [R5] GOAT 5/5 · US Pricey: Have pretty much every show you’re looking for but got damn they price gouge!
  7. [R9] GOAT 3/5 · US Agam: There denim tears hoodie are way to overpriced 7000 for a hoodie is insane goat fix you’re prices.
  8. [R33] GOAT 3/5 · GB Expensive shipping: I had to pay for shipping (over £30) then import tax for the shoes to come into the country which they do not mention. Shipping took 8 days which isn’t too bad I was expecting 14 days
  9. [R3] GOAT 3/5 · US Reason why I’m rating this a 3.: Hello, I’m rating GOAT a three because of how long it takes to ship to where it’s going. It’s been three weeks and my package still hasn’t moved, nor has it gave me any updates. After I receive my package I will never order from here again. Something positive I must say is that the offers are really really good. That’s all, have a good day or night.
  10. [R13] GOAT 1/5 · US Unsatisfied: I do not like how goat does business if you put the wrong zip code it will not allow you to change your address or contact the shipper to update. Make sure you put the right address. They are quick to take your money but after that they offer no! And I mean no help to update or change address they will deliver your item to the wrong address and say it was delivered
  11. [R28] GOAT 1/5 · US My shoes was delivered wrong: They handled the situation very poor, company called “Janio “I never heard of. The place they dropped off to was closed during those hours. Very bad business.
  12. [R39] GOAT 5/5 · US Best: Reliable, quick, helpful, all you really need
  13. [R10] GOAT 1/5 · US Very disappointing customer service.: I placed an order, but my shipping address was outdated. I contacted customer support immediately to either update the address or cancel the order, but they were unable to help with either request. It has now been over 24 hours, and the only response I keep receiving is that I have to wait until someone has time to contact me, and that I should stop sending em
  14. [R16] GOAT 1/5 · US Still haven’t received refund straight thieves: I buy all my exclusive from the GOAT never had a problem until now. As a repeated customer I thought I would get treated with more respect. I ordered some shoes, they used some uber like delivery service and I never received my shoes. I’ve sent 10 emails to get my refund and all I’m getting is the run around, can’t talk to anyone. I just keep gettin
  15. [R6] GOAT 3/5 · US Wouldn’t let me pay..: Wouldn’t let me pay for my order. I had to break it down separately and change it to pick up.
  16. [R12] GOAT 3/5 · GB Hate the new tile UX for items you want/own: Hate the new tile UX for items you want/own. It’s also very buggy, with some tiles/items permanently stuck, unable to remove them. Please fix this bug and go back to the old list UX
  17. [R15] GOAT 3/5 · GB Won’t let me order: Everytime I order it just cancels
  18. [R70] KicksOnFire 1/5 · US Shoes have not come since December 9, 2025: I ordered Air Jordan 12 Dec 9 The shoes did come Tracking number never received But money taken from my account paid in full. I received a confirmation email that says order was received and I would receive a tracking number. It is January 1. 2026. Every time I try to go to the kicks on fire website, it says connection is not private and the website d
  19. [R84] KicksOnFire 1/5 · US Fake shoes!!!!!: My shoes came and don’t pass legit check !!!!!! Don’t buy here plz!!! I’m not a bot
  20. [R86] KicksOnFire 1/5 · US Orders: This app is ONLY GOOD GOOD FOR looking to see what new shoe drop or coming out soon other then that this app is NO GOOD I order shoes 2 weeks prior and never got my shoes they never gave me a tracking number don’t order nothing from this app
  21. [R96] KicksOnFire 1/5 · US Received Counterfeit Shoes: Purchased shoes on March 2nd they didn’t arrive until March 21st and they are counterfeit
  22. [R61] KicksOnFire 1/5 · US Loading issues: Loading issues does not load all the way. Can’t always see the pictures
  23. [R63] KicksOnFire 3/5 · US Crashing: The App keeps booting me out and crashing!
  24. [R67] KicksOnFire 1/5 · US Crashing: Keeps crashing

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store