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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

KicksOnFire

45
User verdict / 100 High confidence Divided

KicksOnFire is highly praised by long-term users for its comprehensive and accurate sneaker release information, but recent reviews indicate a significant decline in app stability, order fulfillment, and customer service, with many users reporting crashes, fake products, and unfulfilled orders.

4.8★ lifetime (363,640) Free to download since 2013 by KICKSONFIRE.COM LLC updated 10.4 mo ago recent negative 19% 120 reviews across 4 regions
Order Fulfillment & Authenticity App Stability Release Information Pricing & Value Missing Features
5★437
4★35
3★9
2★14
1★96
recent reviews across 4 regions, vs the 4.8★ lifetime average

KicksOnFire is a long-standing app for sneaker enthusiasts, known for providing release dates and information on new drops. While many users appreciate its ability to keep them updated on upcoming sneakers, a significant portion of recent reviews highlight severe issues with app functionality, order processing, and product authenticity.

What users like

  • Excellent source for sneaker release dates and upcoming dropsR8R10R14R22
  • Provides information on a wide variety of shoes and brandsR2R4R21R42
  • Long-term users have had positive experiences over many yearsR67R84

What users complain about

  • Frequent app crashing and loading issues make it unusable for manyR3R7R11R23
  • Orders are often unfulfilled, delayed, or canceled without notificationR5R17R30R32
  • Many users report receiving counterfeit or incorrect shoesR31R39R54R79
  • Customer service is unresponsive or unhelpfulR5R17R49R54
  • Prices for shoes are often considered too high or ridiculousR113R163R75
  • Release dates can be inaccurate or misleadingR51R53R59
  • Issues with international shipping, prizes, and hidden fees for non-US usersR368R394R586
  • Concerns about website security and potential phishing/virusesR17R108
  • Lack of a news section, which was a valued feature in the pastR44R58
  • Problems with earning and using in-app coins for prizes or purchasesR70R73R245

Latest update · v4.3.0

What the developer says changed (the verdict above weighs this against what reviewers report):

We’ve made it even easier to stay ahead of the game! The latest update brings a smoother browsing experience, faster sneaker release alerts, and improved personalization so you never miss the drops you care about most.

Recurring themes

App Stability negative
Many recent reviews report the app frequently crashes, freezes, or fails to load images and content, making it difficult to use. This directly contradicts the developer's claim of a 'smoother browsing experience' in the latest update.R3R7R11R23
Order Fulfillment & Authenticity negative
A significant number of users report severe problems with orders, including shoes never arriving, orders being canceled without notice, incorrect items being sent, and receiving counterfeit products. Customer service is frequently cited as unresponsive.R5R17R30R31
Release Information mixed
Many users value the app for its comprehensive and accurate information on new sneaker releases and drop dates. However, some reviews indicate that release dates can be inaccurate, and the app lacks details on regional releases.R7R8R10R14
Pricing & Value negative
Reviewers frequently complain that the prices for shoes on the app are too high, with some calling them 'ridiculous'. There are also concerns about hidden fees and limited prize eligibility for international users.R113R163R75R368
Missing Features negative
Users miss the old news section and express frustration with issues related to earning and redeeming in-app coins for tangible rewards.R44R58R70R73

Who it's for

This app is for sneaker enthusiasts who primarily want to stay updated on upcoming shoe releases and drop dates R8R10R14. It might be suitable for those who use it solely as an information source rather than for purchasing, especially given the recent negative feedback on order fulfillment R32. It is not for users looking for reliable purchasing, good customer service, or a stable app experience R17R31.

Evidence note: The recent review sample skews heavily negative, particularly regarding app stability and order fulfillment, directly contradicting the developer's update notes about a 'smoother browsing experience' and 'faster sneaker release alerts'. While there are positive reviews praising the app's informational aspect, the volume and severity of negative experiences related to purchasing and app functionality are substantial. The lifetime rating of 4.8 suggests a strong positive history, but the recent trajectory is clearly downward.

Frequently asked

Does KicksOnFire provide accurate sneaker release dates?
Yes, many users find KicksOnFire to be a great and accurate source for sneaker release dates and information on upcoming drops R8R10R14. However, some reviews indicate that release dates can occasionally be inaccurate or lack regional specificity R51R53R394.
Are shoes purchased through KicksOnFire authentic?
No, several recent reviews explicitly state that shoes purchased through KicksOnFire were counterfeit or did not pass legit checks, despite claims of authenticity R31R39R79R103.
Does the KicksOnFire app crash frequently?
Yes, many recent users report that the KicksOnFire app crashes frequently, often when scrolling or trying to view shoe details, making it difficult to use R3R11R23R26.
Is customer service responsive for KicksOnFire orders?
No, customer service is frequently described as unresponsive or unhelpful by users experiencing issues with orders, tracking, or refunds R5R17R49R54.
Are the prices on KicksOnFire reasonable?
Many users find the prices on KicksOnFire to be too high, with some examples like $300 for Panda Dunks or $321 for Harden Vol 8s being cited as 'ridiculous' R113R163R75.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R8] 5/5 · US Come Here First if you need to know: This App is Great every shoe you need to know about when it comes out I Love this App 🔥🔥🔥
  2. [R10] 5/5 · US On point: Keeps me updated 💪🏾💯
  3. [R14] 5/5 · US Awesome: Very accurate with release dates
  4. [R22] 5/5 · US Need to know what kicks coming out: Find what’s coming out, right here.
  5. [R2] 5/5 · US Super Fire Kicks: Anytime I need something hot, it’s here!!
  6. [R4] 5/5 · US TMG: I need every shoes on AP
  7. [R21] 5/5 · US All brands: Awesome
  8. [R42] 5/5 · US Love these shoes: They got shoes that you want and so much to explore I love it
  9. [R67] 5/5 · US The best: Been w them since 2010
  10. [R84] 5/5 · US Its1kzayy: I love this app and it has never let me down I’ve been using it since I discovered shoes in 6 grade(2012- present)
  11. [R3] 1/5 · US Loading issues: Loading issues does not load all the way. Can’t always see the pictures
  12. [R7] 1/5 · US New releases: How do 30 shoe come out in the same day. Like just show what’s going to be released and the actual datelll
  13. [R11] 1/5 · US Crashing: Keeps crashing
  14. [R23] 1/5 · US Horrible: Every time I tried to tag a shoe the app would crash.
  15. [R5] 5/5 · US App Not working: My order won’t let me track it and customer service not responding
  16. [R17] 1/5 · US Shoes have not come since December 9, 2025: I ordered Air Jordan 12 Dec 9 The shoes did come Tracking number never received But money taken from my account paid in full. I received a confirmation email that says order was received and I would receive a tracking number. It is January 1. 2026. Every time I try to go to the kicks on fire website, it says connection is not private and the website d
  17. [R30] 1/5 · US Hard: Hard to get to my order
  18. [R32] 1/5 · US Orders: This app is ONLY GOOD GOOD FOR looking to see what new shoe drop or coming out soon other then that this app is NO GOOD I order shoes 2 weeks prior and never got my shoes they never gave me a tracking number don’t order nothing from this app
  19. [R31] 1/5 · US Fake shoes!!!!!: My shoes came and don’t pass legit check !!!!!! Don’t buy here plz!!! I’m not a bot
  20. [R39] 1/5 · US Received Counterfeit Shoes: Purchased shoes on March 2nd they didn’t arrive until March 21st and they are counterfeit
  21. [R54] 1/5 · US Not worth the time of even downloading it on your phone: They sent me a pair of Black and gold 6’s in a size 8 but I ordered a pair of Black and Wolf Grey 12’s is a size 9.5. They will not answer their customer service calls or respond in the help box on their app with a personal assistant. This was my very first order and they not only sent the wrong shoe they also sent the wrong size shoe. Very
  22. [R79] 1/5 · US I wish I could give 0 stars: Terrible !!! DONT BUY !!! They are not Authetic , just high quality reps shipped from China .. hence why it takes so long .. I could of just went on DHGATE. Will be fighting my bank for refund
  23. [R49] 1/5 · US This app is turning into a joke!: I ordered my shoes December 21 and it said it would be to my house between the 25th-30th. I waited till the 31st to compilation about my shoes still not getting to me. They waited 2 days to get back to me stating that “they don’t know what happened but it is there top priority to find out what happened”. Another 2 days go past before I hear anything and I’ve been
  24. [R113] 3/5 · US Good app pretty average: the prices are just not good because I’m not paying 300 dollars for panda dunks
  25. [R163] 3/5 · US High y’all sell y’all shoes so high like come on: To high
  26. [R75] 1/5 · US Ridiculous Prices: Looked for one pair of shoes, that was the Harden Vol 8. $321 for a size 10???? Absolutely ridiculous price, deleted immediately
  27. [R51] 2/5 · US No good for drop dates: The drop dates are inaccurate many times and the app is limited on customizing or filtering. It’s basically a reseller platform.
  28. [R53] 1/5 · US Most Release Dates Are Fake: I was trying to go for the Travis Scott Jordan jump man jack taupe haze it said it was dropping on oct 19 and it totally did not. Also I saw that a what the dunk was dropping and it dropped 2 days before it said it would
  29. [R59] 1/5 · US Missing out on shoes I want: Release dates and other info is not correct, very disappointing!
  30. [R368] 3/5 · CA Canada: Is this App Canadian friendly any hiden fees or extra charges?
  31. [R394] 3/5 · CA Marc Smalls: Tells you the exact dates of releases. Wish they told you told you if a release was North American or Asia only releases. But I follow this app to a T
  32. [R586] 3/5 · AU Great app but....: Love the KoF app but the prizes are only limited to U.S citizens? If that's the case why allow people from other countries to buy coins like I did? I bought 1000 coins only to realize prizes are only limited to U,S?? What about Australian sneaker heads etc?? What a scam.. I want a refund!!
  33. [R108] 1/5 · US Your site has viruses.: Got a notification that your sites compromised and that my information has been leaked. And whenever I tried to get on your site my phone notifies me that they blocked phishing sites trying to access my information. So anyone trying to get an account know this site is linked to a spam virus trying to access your personal info!
  34. [R44] 1/5 · US News: I miss seeing sneaker news on here. It kept me up to date.
  35. [R58] 2/5 · US A+: I open the KicksOnFire app on a daily basis and multiple throughout the day. See what drops are coming up and preview the after sale price. Helps find a pair to purchase. Recommended site. What happened to the news section?
  36. [R70] 1/5 · US Coins: Instead of wasting our time in raffles, why not allow us to purchase shoes with the coins we've accumulated or earned through watching video ads and sharing the app? It would be much more satisfying to exchange our hard-earned rewards for something tangible. Perhaps consider being acquired by a more innovative company that values this idea and pitch it to them. Let's make better use of our
  37. [R73] 1/5 · US Coins: What happened to earring coins.
  38. [R245] 3/5 · US Bug problem: The app won’t let me receive coins after I watch a ad. This is the only discrepancy of the app.
  39. [R103] 2/5 · US Disappointed: I received fake shoes the logos are off and every thing 342 to get fake shoe when clearly stated online 100% authentic 100% fake
  40. [R26] 1/5 · US don’t download: Anytime i click a shoe to just look at, it closes the app out

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store