GOAT vs Nike

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R5] GOAT 5/5 · US Pricey: Have pretty much every show you’re looking for but got damn they price gouge!
2. [R33] GOAT 3/5 · GB Misleading: It is a good app however I find it very misleading and untruthful with pricing . The amount of shoes that state a price in title then when you click on the shoe it reveals it’s 4 times the amount advertised.
3. [R91] Nike 1/5 · US The app is so bad I’d rather go to the store: Navigating the app is bad. The search ai feature is borderline a toddler. I request to Show me shorts for running that don’t have liners. Nike search : okay here are shoes…
4. [R118] Nike 2/5 · US Bring back the older app style: I’m here to shop not see a ton of videos and advertisements. How does one even buy anything if you make it hard to navigate to the shop?
5. [R4] GOAT 2/5 · US Fees too high: You’re charged a sales fee, shipping fee, AND another fee to withdraw your funds! Ridiculous. The process of listing your shoes and having to retake pictures or get a photo of the tag in an impossible location is also frustrating. Not the greatest app to sell.
6. [R46] GOAT 2/5 · US UI is terrible: So difficult and confusing to add an item to want/own, too complicated for no reason
7. [R73] Nike 1/5 · US New Browse Is Terrible: Ugh this last update made it near impossible to navigate. I can’t find anything as easily as I could. What are these categories anyways… just basketball, sportswear, running, soccer, training? What even is the purpose of the home tab? To have tab navigation then within one of those tabs you have a dropdown with more categories. What were you thinking product managers?
8. [R112] Nike 1/5 · US Horrible: New update has no simple navigation. Too complicated
9. [R3] GOAT 3/5 · US Reason why I’m rating this a 3.: Hello, I’m rating GOAT a three because of how long it takes to ship to where it’s going. It’s been three weeks and my package still hasn’t moved, nor has it gave me any updates. After I receive my package I will never order from here again. Something positive I must say is that the offers are really really good. That’s all, have a good day or night.
10. [R10] GOAT 1/5 · US Very disappointing customer service.: I placed an order, but my shipping address was outdated. I contacted customer support immediately to either update the address or cancel the order, but they were unable to help with either request. It has now been over 24 hours, and the only response I keep receiving is that I have to wait until someone has time to contact me, and that I should stop sending em
11. [R19] GOAT 1/5 · US RIP OFF Do not buy: I had placed an order on Goat, and tried canceling within 20 minutes as there policy stated cancel within 3 hours and it will cancel it. Unfortunately they ignored the request and resumed the order, after that i got a hold of the shipping company and had them return the shoes. While Goat customer service has done nothing to help. They don't have a Customer Call number or anythi
12. [R117] Nike 3/5 · GB Meh!: Nike a really good app with great potential but the reason I’m giving it a three is because sometimes the delivery is quite long and It gets annoying when you have to wait for a delivery. On the whole it’s a good app!
13. [R40] GOAT 1/5 · US Fees, Fees, Fees: Fees to sell, fees to withdraw money, fees to look at shoes, fees to pay… I’m over it.
14. [R102] Nike 3/5 · GB Where’s the sales section gone??: As most who use this app know that there’s always been a sales section but that has now disappeared and the only way to access it is to Search for it. Nike shoes have gotten extortionately expensive for what they are since covid and this must be their way of pushing you to buy the full price shoes rather than searching the sales where the shoes or clothing can be
15. [R119] Nike 5/5 · US really good: they make really good shoes
16. [R58] GOAT 1/5 · US Trash company that uses AI to screw customers: Do not use this app! No human being could possibly be so disconnected from the average consumer. Their “support” is a joke and will not do ANYTHING to fix their mistakes at all. I was a loyal customer that they treated like garbage and now will use stock-x or any other app that is not this one. Please save yourself the anguish and do the same.
17. [R95] Nike 5/5 · US Really good app with good customer service as well: There’s an amazing selection of shoes and other clothing to purchase and even got a one time discount for new users I that I had to cancel the order I used it on but a customer service rep was really helpful in helping me buy the shoes with that promo discount