Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Lebanon Federal Credit Union vs America First Credit Union

Lebanon Federal Credit Union 4.8★ · Free to download 65
Winner America First Credit Union
America First Credit Union 4.8★ · Free to download · ⚠ stale 70

America First Credit Union (AFCU) has a slight edge due to its broader range of features and generally positive user experience, despite some significant reliability issues, while Lebanon Federal Credit Union (LFCU) struggles with app stability and persistent ads.

Full reviews: Lebanon Federal Credit Union · America First Credit Union

America First Credit Union (AFCU) offers a more feature-rich mobile banking experience with strong positive feedback on ease of use and customer service, though it faces frequent complaints about app maintenance and login issues. Lebanon Federal Credit Union (LFCU) recently updated its app, improving functionality and navigation, but users are frustrated by persistent ads and login problems.

Head to head

Features and Functionality edge: America First Credit UnionR1R5R13R17
Lebanon Federal Credit Union LFCU users appreciate the new app update, which offers improved functionality, easier navigation, and features like remote deposit capture and fingerprint login R5R17R51. However, some users desire more advanced options like renaming accounts, easier access to direct deposit information, and better virtual money transfer capabilities R13. There are also complaints about a 'useless All Accounts' feature that cannot be hidden R1.
America First Credit Union AFCU users generally find the app easy to navigate and appreciate features like card controls, spending categorization, and budgeting tools . However, some users report difficulties with specific functions, such as making online payments, transferring funds within accounts, or the app not displaying finalized bill payments . There are also complaints about the app's outdated interface and slow transaction updates .
Ease of Use tieR2R7R12R22
Lebanon Federal Credit Union Many LFCU users find the app straightforward, easy to navigate, and convenient for managing finances and performing transactions R2. The new update is praised for its improved look and fluidity R12. However, some users find it basic and lacking in certain user-friendly aspects R7R22.
America First Credit Union AFCU users often describe the app as easy to navigate and simple to use, especially for daily financial activities . However, a significant number of users find the app difficult to use, with a horrible interface that is not user-friendly R61. Some iPhone SE users report that many functions are out of view, making them inaccessible .
Reliability and Performance edge: Lebanon Federal Credit UnionR4R9R10R19
Lebanon Federal Credit Union LFCU's app has mixed reliability. While some users report no problems since downloading it and appreciate consistent updates , many experience significant issues with logging in, including getting locked out after multiple attempts R4R10R19, constantly having to re-enter passwords instead of using biometrics R9, and the app freezing when trying to turn on Touch ID R24. Mobile deposit also causes problems, requiring multiple attempts R31.
America First Credit Union AFCU's app suffers from frequent and severe reliability issues. Users report constant maintenance that makes the app unusable , login problems where Face ID doesn't work or gets disabled , and the app forgetting passwords or requiring frequent resets . Multi-factor authentication often fails to deliver codes . Some users also report slow transaction updates and issues with mobile check deposits R61R107.
Customer Support tieR1R8R13R20
Lebanon Federal Credit Union LFCU receives high praise for its customer service, with users describing staff as helpful, friendly, and the 'best in all aspects' R8R20. However, one user reported a negative experience when calling about an app issue, feeling the first person was dismissive R1. Another user suggested the app needs more options for customer support R13.
America First Credit Union AFCU is lauded for its excellent customer service, with members appreciating helpful and friendly staff in person, on the phone, and online . However, some users report awful customer service, long hold times, and calls being disconnected . One user suggested the need for a person to answer text questions within the app .
Price/Value tieR3R6R18R40
Lebanon Federal Credit Union Both apps are free to download. LFCU users are frustrated by persistent ads within the app, with some willing to pay to remove them R3R6R18. There's also a complaint about an overdraft fee occurring at the same minute as a deposit, suggesting outdated technology compared to other banks R40.
America First Credit Union Both apps are free to download. AFCU users complain about issues like cards being denied out of state and false mobile deposit times, leading to delays in funds availability R107. There's also a general sentiment that the bank is 'behind the times' in technology, which impacts perceived value .
Pick Lebanon Federal Credit Union if

You prioritize strong in-person customer service and a recently updated app that many find easy to use, and you are willing to tolerate occasional login issues and in-app ads R5R8.

Pick America First Credit Union if

You are looking for a credit union with a generally well-regarded app for managing finances, budgeting, and card controls, and you are prepared to deal with frequent app maintenance, login frustrations, and occasional functionality glitches .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both show a significant number of 1-star ratings, indicating ongoing issues, particularly with app reliability and login. The free nature of both apps means all users, regardless of their financial relationship with the credit union, can leave reviews. The presence of ads in the LFCU app is a notable point of friction for its users.

Frequently asked

Do these apps support biometric login?
Yes, both apps offer biometric login options like fingerprint or Face ID, but users frequently report issues with these features, often requiring them to re-enter passwords R9R24R51R60.
Can I deposit checks using the mobile app?
Yes, both apps offer mobile check deposit (Remote Deposit Capture), but some users experience difficulties, such as LFCU requiring specific writing on the back of checks that causes failures, and AFCU users reporting the app won't read checks or has false deposit times R31R53R61R107.
Do the apps have in-app advertisements?
Lebanon Federal Credit Union's app displays advertisements, which is a significant point of frustration for several users, with some even expressing a willingness to pay to remove them R3R6R18. America First Credit Union's app reviews do not mention in-app advertisements.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Lebanon Federal Credit Union 1/5 · US Useless “All Accounts” cannot be hidden/removed: Called into LFCU to see if this useless thing that doesn’t “math” correctly be hidden or removed. Was told by the first person there NOTHING that could be done about it and was more interested in hanging up than providing service. Finally spoke to someone else and I don’t know of anything was actually done or they were just patronizing me. That u
  2. [R5] Lebanon Federal Credit Union 5/5 · US New app is awesome!: You can always be hesitant when your financial institution changes their online banking platform. In this case, it was a great upgrade. And updated the functionality at customer likes in the 2020’s.
  3. [R13] Lebanon Federal Credit Union 2/5 · US Could Be Better: For starters, the names too long, should simply be “LFCU Mobile” 1.) Needs more options for customer support 2.) You should be able to name and rename accounts, create and delete accounts. 3.) Needs more options for transferring money in and out, virtually. 4.) You should also be able to find your direct deposit information, account numbers and such rather easily but I find tha
  4. [R17] Lebanon Federal Credit Union 5/5 · US Great Update: The prior app was more to see balances and most of the things were done on the website or by calling in. This new app offers features that help do it yourself. I think the upgrade was needed but as well exceeded expectations. So far, so good. Great job LFCU.
  5. [R2] Lebanon Federal Credit Union 5/5 · US Me gusta: Que puedo hacer todas las transacciones sin ir al banco físicamente
  6. [R7] Lebanon Federal Credit Union 1/5 · US Basic and crappy: Basic crappy app bank could have more put into it but just like than bank itself it’s minimalist
  7. [R12] Lebanon Federal Credit Union 3/5 · US Better than past versions: The app is better than previous versions. Better look and fluidness throughout. Sadly I think this app is better than the website. Take a look at Navy Federal Credit Union app and website. Five star website and app. Hands down. Some suggestions that may help: You need to create a setting for the ads. Don’t care much for ads. Perhaps a special offers section in the col
  8. [R22] Lebanon Federal Credit Union 2/5 · US Sophie: Need to add updates for iPhone X facial recognition. Could be more user friendly. Check out Navy Fed Credit Unions app and website.
  9. [R4] Lebanon Federal Credit Union 1/5 · US New update is awful: Love attempting to sign in with the same username and password that I have written down, just to get it “wrong”and get locked out of my account after 5 try’s, literally updated to set me up for failure I’d love to meet the brain dead specimen that though this update was a good idea.
  10. [R9] Lebanon Federal Credit Union 3/5 · US Blackkkkkkkk: I constantly have to sign in rather than using my thumb print what do u think someone cut off my thumb to get in to my account!!!!!
  11. [R10] Lebanon Federal Credit Union 1/5 · US Wont let me log in: I have an auto loan with them. I created an account on their website and am able to log in just fine. However the mobile app will not let me log in with the correct working credentials. It works on the website. But the app tells me my credentials are wrong.
  12. [R19] Lebanon Federal Credit Union 1/5 · US Ugh: Not my favorite. Always have to call CU to reset password. Couldn’t even post review without issue.
  13. [R8] Lebanon Federal Credit Union 5/5 · US Lisa Thompson: LFCU have been nothing but the best in helping me and my brother during difficult times in many aspects of financial needs and paperwork needed to transfer his home to my mother and brothers name! Thank you to all of you! You help make our lives easier!
  14. [R20] Lebanon Federal Credit Union 5/5 · US Best all around financial institution: I personally use a credit union over a bank for all my financial needs. And as a treasurer for a local club, I’m moving their accounts to this credit union. Best place for service, rates, and staff. They will thank me later!
  15. [R3] Lebanon Federal Credit Union 3/5 · US Ads: Just take the ads off the app then it’s 5 stars
  16. [R6] Lebanon Federal Credit Union 3/5 · US Good: The application is good, but I’m wondering is there advertisements running while your on the app. Maybe the developers can get rid of this.
  17. [R18] Lebanon Federal Credit Union 3/5 · US Ads?!: Guys. Please find a way to remove the ads from the app. I would pay extra to have ads removed.
  18. [R40] Lebanon Federal Credit Union 5/5 · US Easily to take money from people: I will give 0 if I can easily to give od fee ... got a fee of an overdraft in the same minute that I was depositing ..its not my fault that you guys are so behind in technology other banks allow deposits in ATM in the weekends in case something happens.. about to close the account
  19. [R24] Lebanon Federal Credit Union 2/5 · US Freezes: App freezes up when I try turning on Touch ID.
  20. [R51] Lebanon Federal Credit Union 5/5 · US Great App!: Very thankful for the fingerprint login option. Thank you. This app makes it very easy to transfer money and pay bills. Love it!
  21. [R60] Lebanon Federal Credit Union 5/5 · US Great App: Love the finger print recognition, check deposit feature and new smaller font. These were all great improvements!!
  22. [R31] Lebanon Federal Credit Union 4/5 · US Mobil Deposit: Ever since the app started making us write the extra stuff on the back, it has made that very important option unusable! I have considered changing banks because even if I write everything on the back that you now require it continues to fail. It takes multiple multiple tries to get it to pass. (10-12 attempts with no changes made before it accepts it). Please go back to the way it
  23. [R53] Lebanon Federal Credit Union 5/5 · US Great App: This is a really great app. Makes checking my account and doing transactions so simple! The Remote Deposit Capture is awesome!
  24. [R61] America First Credit Union 1/5 · US Garbage: Difficult to navigate and won’t read checks that I’m trying to deposit.
  25. [R107] America First Credit Union 1/5 · US False mobile deposit times: Deposited my money on a Monday, was told at least $225 was going to be available by 12 midnight the day of deposit. Spending more time out of my next day, I had to call them just to find out the deposit won’t be in my account for another two days. What a wonderful experience you guys put me through, can’t you feel the way I smile while typing these words.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store