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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Lebanon Federal Credit Union

75
User verdict / 100 High confidence Loved, with caveats

The Lebanon Federal Credit Union app has recently undergone significant updates, which many users appreciate for improved functionality and convenience, but some critical issues like login problems, persistent ads, and specific feature glitches are still reported.

4.8★ lifetime (5,049) Free to download since 2014 by Lebanon Federal Credit Union updated 5.5 mo ago recent negative 14% 64 reviews across 1 regions
Improved Updates Login Issues App Ads Mobile Deposit Biometric Login
5★44
4★4
3★7
2★3
1★6
recent reviews across 1 regions, vs the 4.8★ lifetime average

The Lebanon Federal Credit Union app has received a mixed but generally positive reception for its recent updates, which have enhanced mobile banking capabilities and user experience. While many users praise the new features and ease of use, a notable segment of recent reviews highlights persistent issues with login, advertisements, and certain functionalities like mobile deposit.

What users like

  • Improved functionality and ease of use after recent updatesR3R9R39R41
  • Convenient for managing finances and performing transactions remotelyR1R11R27R29
  • Offers fingerprint login and mobile deposit featuresR50R52R59R62
  • Generally positive experience with customer service at the credit unionR5R10R18R20

What users complain about

  • Users frequently experience login issues, including being locked out or unable to use correct credentialsR4R13R31
  • Advertisements within the app are a significant annoyance for many usersR6R15R37R43
  • Mobile deposit feature can be unreliable, requiring multiple attempts or freezingR23R61R62
  • Lack of Face ID login option is a common requestR32R34
  • Some users find the app's design basic or outdated compared to competitorsR12R37R63
  • Issues with password settings, such as frequent re-entry or strict rules, are frustratingR30R38R48

Latest update · v5.15.92

What the developer says changed (the verdict above weighs this against what reviewers report):

- OTP on every Login Option - External Transfer Duplicate Detection

Recurring themes

Login Issues negative
Several users report being unable to log in with correct credentials, getting locked out, or having to frequently reset passwords. The developer's notes mention 'OTP on every Login Option,' which might be related to increased login friction, but users primarily complain about failure to log in at all.R4R13R25R30
App Ads negative
A recurring complaint is the presence of advertisements within the app, with users expressing a strong desire for their removal or an option to pay to remove them.R6R15R37R43
Improved Updates positive
Many users praise the recent updates, noting improved functionality, a better look, and increased ease of navigation. The app is seen as keeping up with modern banking needs.R3R8R9R37
Mobile Deposit mixed
While mobile deposit is appreciated as a feature, some users report issues with it, such as the app freezing, difficulty taking photos of checks, or requiring multiple attempts to accept a deposit.R23R52R59R61
Biometric Login mixed
Fingerprint login (Touch ID) is a valued feature, but there are requests for Face ID for iPhone X and newer models. Some users also report issues with Touch ID freezing.R30R32R34R50

Who it's for

This app is for existing Lebanon Federal Credit Union members who want to manage their accounts and perform transactions remotely, especially those who appreciate recent functional improvements and features like fingerprint login and mobile deposit R1R9R27R50. It may not be suitable for users who are easily frustrated by frequent login issues, in-app advertisements, or who expect advanced features and a highly polished interface comparable to larger financial institutions R4R6R12R37.

Evidence note: The sample of 64 recent reviews skews negative (14.1% recent-negative), which is lower than the lifetime rating of 4.79. The high number of 5-star reviews in the recent sample (45 out of 64) indicates that many users are satisfied with the updates, but the critical issues raised by lower-rated reviews are significant and recurring. The trajectory suggests an overall positive sentiment for the updates, but with specific pain points that are impacting a subset of users.

Frequently asked

Does the Lebanon Federal Credit Union app have fingerprint login?
Yes, the app offers a fingerprint login option, which many users find convenient and appreciate R50R59R62.
Are there ads in the Lebanon Federal Credit Union app?
Yes, several users report the presence of advertisements within the app and express a desire for them to be removed R6R15R37R43.
Can I deposit checks using the app?
Yes, the app includes a mobile deposit feature, which is generally appreciated for its convenience, though some users have experienced issues with it freezing or requiring multiple attempts R23R52R59R61.
Are there login problems with the app?
Yes, multiple users report issues with logging in, including being unable to use correct credentials, getting locked out after several attempts, or having to frequently reset their password R4R13R31.

What reviewers actually said

Built only from these 64 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] 5/5 · US New app is awesome!: You can always be hesitant when your financial institution changes their online banking platform. In this case, it was a great upgrade. And updated the functionality at customer likes in the 2020’s.
  2. [R9] 5/5 · US Great Update: The prior app was more to see balances and most of the things were done on the website or by calling in. This new app offers features that help do it yourself. I think the upgrade was needed but as well exceeded expectations. So far, so good. Great job LFCU.
  3. [R39] 5/5 · US LFCU: The update is easier to navigate. Easy to read. This app is informative.
  4. [R41] 5/5 · US Mobile banking at its best: Love the new App! Great work LFCU staying up to date!
  5. [R1] 5/5 · US Me gusta: Que puedo hacer todas las transacciones sin ir al banco físicamente
  6. [R11] 5/5 · US Ease: Have been a customer who prefers personal interaction at the bank branch. However, the ease of use of the app helps me keep track and accomplish tasks efficiently. I can still go in from time to time as well.
  7. [R27] 5/5 · US Really happy. No driving needed 👍🏻: I am so thrilled with this mobile banking. Makes life so much easier and hassle free. I wish I would of signed up sooner. I could of saved hundreds in gas money 😆
  8. [R29] 5/5 · US Review of mobile app: Safe & convenient! Love it.
  9. [R50] 5/5 · US Great App!: Very thankful for the fingerprint login option. Thank you. This app makes it very easy to transfer money and pay bills. Love it!
  10. [R52] 5/5 · US Great App: This is a really great app. Makes checking my account and doing transactions so simple! The Remote Deposit Capture is awesome!
  11. [R59] 5/5 · US Great App: Love the finger print recognition, check deposit feature and new smaller font. These were all great improvements!!
  12. [R62] 5/5 · US Ugh!: Delighted to have an app to work from. Fingerprint ID is a plus. Mobile deposit needs work. Been trying unsuccessfully to deposit checks for two days. App freezes, won't allow me to take photo of checks.
  13. [R5] 5/5 · US Lisa Thompson: LFCU have been nothing but the best in helping me and my brother during difficult times in many aspects of financial needs and paperwork needed to transfer his home to my mother and brothers name! Thank you to all of you! You help make our lives easier!
  14. [R10] 5/5 · US Best all around financial institution: I personally use a credit union over a bank for all my financial needs. And as a treasurer for a local club, I’m moving their accounts to this credit union. Best place for service, rates, and staff. They will thank me later!
  15. [R18] 5/5 · US Lebanon Federal Credit Union: They are the very Best in all aspects. 5⭐️⭐️⭐️⭐️⭐️‼️
  16. [R20] 5/5 · US Great service: Opened an account online and spent 10 minutes in the branch, the teller was very helpful.an overall great experience
  17. [R4] 1/5 · US New update is awful: Love attempting to sign in with the same username and password that I have written down, just to get it “wrong”and get locked out of my account after 5 try’s, literally updated to set me up for failure I’d love to meet the brain dead specimen that though this update was a good idea.
  18. [R13] 1/5 · US Wont let me log in: I have an auto loan with them. I created an account on their website and am able to log in just fine. However the mobile app will not let me log in with the correct working credentials. It works on the website. But the app tells me my credentials are wrong.
  19. [R31] 1/5 · US Ugh: Not my favorite. Always have to call CU to reset password. Couldn’t even post review without issue.
  20. [R6] 3/5 · US Ads: Just take the ads off the app then it’s 5 stars
  21. [R15] 3/5 · US Good: The application is good, but I’m wondering is there advertisements running while your on the app. Maybe the developers can get rid of this.
  22. [R37] 3/5 · US Better than past versions: The app is better than previous versions. Better look and fluidness throughout. Sadly I think this app is better than the website. Take a look at Navy Federal Credit Union app and website. Five star website and app. Hands down. Some suggestions that may help: You need to create a setting for the ads. Don’t care much for ads. Perhaps a special offers section in the col
  23. [R43] 3/5 · US Ads?!: Guys. Please find a way to remove the ads from the app. I would pay extra to have ads removed.
  24. [R23] 4/5 · US Mobil Deposit: Ever since the app started making us write the extra stuff on the back, it has made that very important option unusable! I have considered changing banks because even if I write everything on the back that you now require it continues to fail. It takes multiple multiple tries to get it to pass. (10-12 attempts with no changes made before it accepts it). Please go back to the way it
  25. [R61] 2/5 · US Freezes: App freezes up when I try turning on Touch ID.
  26. [R32] 2/5 · US Sophie: Need to add updates for iPhone X facial recognition. Could be more user friendly. Check out Navy Fed Credit Unions app and website.
  27. [R34] 5/5 · US Needs Facial Rec login option.: Needs Face ID login.
  28. [R12] 1/5 · US Basic and crappy: Basic crappy app bank could have more put into it but just like than bank itself it’s minimalist
  29. [R63] 5/5 · US Glad for this app: I was so thrilled when this app finally came out, and even more thrilled with the recent updates that allow for fingerprint login and mobile deposits. Very convenient. Personally I think the interface feels a little outdated, but I'll take that over no app at all.
  30. [R30] 3/5 · US Blackkkkkkkk: I constantly have to sign in rather than using my thumb print what do u think someone cut off my thumb to get in to my account!!!!!
  31. [R38] 3/5 · US Passers problems: Good app but when I tried entering a new password apparently using random names is the same as using personal info related to your account.
  32. [R48] 3/5 · US Change the password settings!: This is a fabulous app and makes banking super easy and convenient. It's frustrating though when I go out of the app, to use my calculator, make a note, etc., I have to re-enter the password every time. Also, I wish when transferring money between suffixes that there was a memo line to note the transfer like there is on the website.
  33. [R25] 4/5 · US Like it!!: Easy to use and many great features! A pain if you need to change your password, but otherwise so convenient and helpful!
  34. [R8] 5/5 · US Always Improving: LFCU is always up with today’s game and is always improving.

Synthesized from 64 recent App Store reviews · updated July 2026 · View on the App Store