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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Lebanon Federal Credit Union vs Apple Federal Credit Union

Lebanon Federal Credit Union 4.8★ · Free to download 75
Winner Lebanon Federal Credit Union
Apple Federal Credit Union 4.9★ · Free to download 45

Lebanon Federal Credit Union (A) is the better choice for users prioritizing a consistently functional app with good customer service, while Apple Federal Credit Union (B) struggles with frequent app crashes and login issues.

Full reviews: Lebanon Federal Credit Union · Apple Federal Credit Union

Lebanon Federal Credit Union (A) offers a generally well-received app with recent positive updates, though some users dislike ads and occasional login friction. Apple Federal Credit Union (B) faces significant user complaints about app instability, frequent crashes, and poor functionality, despite some positive feedback on customer service.

Head to head

Features and Functionality edge: Lebanon Federal Credit UnionR1R2R5R13
Lebanon Federal Credit Union Users appreciate the updated app's improved functionality, making it easier to perform transactions without visiting a branch and offering features like remote deposit capture and bill pay R2R5. However, some users wish for more advanced options like renaming accounts, easier access to direct deposit info, and better optimization for newer iPhone models R13. The 'All Accounts' summary is criticized for not calculating correctly and being unhideable R1.
Apple Federal Credit Union Many users report significant issues with the app's functionality, including frequent crashes, freezing, and failure to load R73R86. Features like mobile deposit often fail with 'photo errors' R72, and Zelle integration is problematic . The app is described as slow, clunky, and behind the times, often acting more like a dashboard for the website than a native app .
Ease of Use and Interface edge: Lebanon Federal Credit UnionR5R7R9R12
Lebanon Federal Credit Union The app is generally considered easy to navigate, straightforward, and user-friendly, especially after recent updates R5. Users appreciate the improved look and fluidness R12. However, some find the interface basic and minimalist R7, and there are complaints about the need to constantly re-enter passwords or issues with biometric login R9.
Apple Federal Credit Union The app's interface is frequently criticized as difficult to navigate, clunky, and poorly designed . Users report issues with account names being cut off with larger fonts and the app not closing correctly . Many find it frustrating that the app is not real-time accurate and requires navigating to the full website for correct information .
Reliability and Performance edge: Lebanon Federal Credit UnionR4R10R15R19
Lebanon Federal Credit Union While many users report no problems and appreciate the app's consistent updates , there are significant complaints about login issues. Users frequently get locked out, find their credentials don't work on the app despite working on the website, or have to call customer service to reset passwords R4R10R15R19. Touch ID sometimes freezes .
Apple Federal Credit Union Reliability is a major concern for Apple Federal Credit Union. The app is plagued with issues like crashing nonstop, not saving login information, and failing to load R73R108. Users frequently encounter error messages like 'oops something went wrong' when trying to pay bills or verify as human R96. Mobile deposits often crash the app R86.
Customer Service and Support edge: Lebanon Federal Credit UnionR1R8R13R20
Lebanon Federal Credit Union Lebanon Federal Credit Union receives high praise for its customer service, with staff described as helpful, friendly, and professional R8R20. However, some users report initial difficulty with app-related issues, feeling dismissed by the first person they spoke to R1. There's a suggestion for more in-app customer support options R13.
Apple Federal Credit Union Apple Federal Credit Union receives mixed reviews for customer service. Some users praise the staff as professional, courteous, and helpful . However, others report terrible service, long phone wait times, and limited availability outside business hours . There are also complaints about issues like credit cards being canceled without consent and difficulties with Zelle support .
Value and Overall Experience edge: Lebanon Federal Credit UnionR3R6R12R18
Lebanon Federal Credit Union Many users are very satisfied with Lebanon Federal Credit Union, calling it the 'best all around financial institution' and highlighting the convenience and ease of mobile banking R20. However, the presence of ads within the app is a significant annoyance for several users, with some willing to pay to remove them R3R6R12R18. There's also a complaint about overdraft fees being incurred too quickly due to slow technology .
Apple Federal Credit Union The overall experience with Apple Federal Credit Union is highly polarized. While some members express long-term loyalty and satisfaction, calling it their 'trusted bank' and 'best bank ever' , a substantial number of recent reviews describe it as 'terrible,' 'awful,' and 'horrible' due to persistent app issues and perceived lack of technological advancement . The app is seen as not keeping up with modern expectations .
Pick Lebanon Federal Credit Union if

You prioritize a mobile banking app that is generally reliable, easy to use, and has received positive updates, even if it has some minor quirks like ads or occasional login friction R5. You value strong customer service and a credit union that is responsive to member needs R8R20.

Pick Apple Federal Credit Union if

You are already a long-standing, satisfied member of Apple Federal Credit Union and value their in-person service, or if you are willing to tolerate significant app instability and functionality issues for other benefits the credit union might offer .

Evidence note: Apple Federal Credit Union has a higher lifetime rating, but a significant portion of its recent reviews are highly negative, focusing on severe app performance issues. Lebanon Federal Credit Union has a slightly lower lifetime rating but more consistent positive feedback, especially regarding recent app updates.

Frequently asked

Does Lebanon Federal Credit Union's app have ads?
Yes, several users report that the Lebanon Federal Credit Union app displays advertisements, which some find annoying and would prefer to have removed R3R6R18.
Are there login issues with Apple Federal Credit Union's app?
Yes, many users of Apple Federal Credit Union's app report frequent login issues, including the app not saving login information, crashing, requiring constant re-entry of passwords, and biometric login failures, especially on older devices R73R94R96R108.
Can I deposit checks using the mobile app for both credit unions?
Yes, both apps offer mobile check deposit. Lebanon Federal Credit Union's remote deposit capture is generally well-received, though some users note new, stricter requirements for writing on the back of checks R31R53. Apple Federal Credit Union's mobile deposit feature is frequently criticized for photo errors and app crashes R72R86.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] Lebanon Federal Credit Union 1/5 · US Useless “All Accounts” cannot be hidden/removed: Called into LFCU to see if this useless thing that doesn’t “math” correctly be hidden or removed. Was told by the first person there NOTHING that could be done about it and was more interested in hanging up than providing service. Finally spoke to someone else and I don’t know of anything was actually done or they were just patronizing me. That u
  2. [R2] Lebanon Federal Credit Union 5/5 · US Me gusta: Que puedo hacer todas las transacciones sin ir al banco físicamente
  3. [R5] Lebanon Federal Credit Union 5/5 · US New app is awesome!: You can always be hesitant when your financial institution changes their online banking platform. In this case, it was a great upgrade. And updated the functionality at customer likes in the 2020’s.
  4. [R13] Lebanon Federal Credit Union 2/5 · US Could Be Better: For starters, the names too long, should simply be “LFCU Mobile” 1.) Needs more options for customer support 2.) You should be able to name and rename accounts, create and delete accounts. 3.) Needs more options for transferring money in and out, virtually. 4.) You should also be able to find your direct deposit information, account numbers and such rather easily but I find tha
  5. [R7] Lebanon Federal Credit Union 1/5 · US Basic and crappy: Basic crappy app bank could have more put into it but just like than bank itself it’s minimalist
  6. [R9] Lebanon Federal Credit Union 3/5 · US Blackkkkkkkk: I constantly have to sign in rather than using my thumb print what do u think someone cut off my thumb to get in to my account!!!!!
  7. [R12] Lebanon Federal Credit Union 3/5 · US Better than past versions: The app is better than previous versions. Better look and fluidness throughout. Sadly I think this app is better than the website. Take a look at Navy Federal Credit Union app and website. Five star website and app. Hands down. Some suggestions that may help: You need to create a setting for the ads. Don’t care much for ads. Perhaps a special offers section in the col
  8. [R4] Lebanon Federal Credit Union 1/5 · US New update is awful: Love attempting to sign in with the same username and password that I have written down, just to get it “wrong”and get locked out of my account after 5 try’s, literally updated to set me up for failure I’d love to meet the brain dead specimen that though this update was a good idea.
  9. [R10] Lebanon Federal Credit Union 1/5 · US Wont let me log in: I have an auto loan with them. I created an account on their website and am able to log in just fine. However the mobile app will not let me log in with the correct working credentials. It works on the website. But the app tells me my credentials are wrong.
  10. [R15] Lebanon Federal Credit Union 3/5 · US Passers problems: Good app but when I tried entering a new password apparently using random names is the same as using personal info related to your account.
  11. [R19] Lebanon Federal Credit Union 1/5 · US Ugh: Not my favorite. Always have to call CU to reset password. Couldn’t even post review without issue.
  12. [R8] Lebanon Federal Credit Union 5/5 · US Lisa Thompson: LFCU have been nothing but the best in helping me and my brother during difficult times in many aspects of financial needs and paperwork needed to transfer his home to my mother and brothers name! Thank you to all of you! You help make our lives easier!
  13. [R20] Lebanon Federal Credit Union 5/5 · US Best all around financial institution: I personally use a credit union over a bank for all my financial needs. And as a treasurer for a local club, I’m moving their accounts to this credit union. Best place for service, rates, and staff. They will thank me later!
  14. [R3] Lebanon Federal Credit Union 3/5 · US Ads: Just take the ads off the app then it’s 5 stars
  15. [R6] Lebanon Federal Credit Union 3/5 · US Good: The application is good, but I’m wondering is there advertisements running while your on the app. Maybe the developers can get rid of this.
  16. [R18] Lebanon Federal Credit Union 3/5 · US Ads?!: Guys. Please find a way to remove the ads from the app. I would pay extra to have ads removed.
  17. [R73] Apple Federal Credit Union 1/5 · US Crashing nonstop: Keeps singing me out and not saving log in info. This app is garbage ! It crashes every 5 MINUTES! FIX THE APP
  18. [R94] Apple Federal Credit Union 1/5 · US Afcu Doesn’t support older phones biometric login.: Just went from an iPhone 8 to a 14. iPhone 8 has fingerprint login ability but Apple refused to consistently allow me to use it. Now with iPhone 14 Face ID worked perfectly just now to log in. I’m pleased. I was never notified fingerprint login wasn’t working because my phone was too old. They kept that a secret from me. What gives? Afcu has a lo
  19. [R96] Apple Federal Credit Union 2/5 · US Verify you’re a human: Almost every time I have to verify that I’m a human a error code pops up and won’t let me login. This has been going on for weeks. It’s getting really annoying.
  20. [R108] Apple Federal Credit Union 1/5 · US horrible app: ever since the app was updated a year or so ago the app has been HORRIBLE. constantly logging me out while using it, never remembers my device or password, constantly crashing, very buggy and lagging. also the face ID is useless it never works same with the quick view. I had never had an issue before with the app until they did the huge update and changed everything. now whenever i o
  21. [R31] Lebanon Federal Credit Union 4/5 · US Mobil Deposit: Ever since the app started making us write the extra stuff on the back, it has made that very important option unusable! I have considered changing banks because even if I write everything on the back that you now require it continues to fail. It takes multiple multiple tries to get it to pass. (10-12 attempts with no changes made before it accepts it). Please go back to the way it
  22. [R53] Lebanon Federal Credit Union 5/5 · US Great App: This is a really great app. Makes checking my account and doing transactions so simple! The Remote Deposit Capture is awesome!
  23. [R72] Apple Federal Credit Union 3/5 · US Mobile deposit: The mobile deposit feature is bad. Every time I try to us this function I have nothing but “photo errors”. I go to my other bank app and it all works flawlessly. PLEASE FIX THIS
  24. [R86] Apple Federal Credit Union 1/5 · US Mobil deposit Issue: The app glitches and crashes when I try to make a mobile deposit when I get ready to hit submit after taking photos of my check.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store