Apple Federal Credit Union

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] 5/5 · US Only at Apple…!: Has been my bank for years and NOT once has failed me as a customer. #1bank..!
2. [R3] 5/5 · US Growth over a decade: . Since 2015. I’ve seen the growth and development of AFCU and I am proud to be a member. I am grateful to the entire team for prompt service/ professional feedback/ detailed Information over the years when my financial concerns and ideas were shared. I can’t complain. Good business.
3. [R4] 5/5 · US Best bank ever: Good service, good quality, good company
4. [R6] 5/5 · US My trusted bank: My bank and application are trustworthy, I have about 4 or 5 years of continuing with Apple FCU and I even moved state and I'm not going to change them for another. Those looking for a bank recommend Apple FCU. Where your assets and liabilities are safe.
5. [R12] 5/5 · US Apps: Friendly app everything is easy to Find i never regret of choosing this bank
6. [R25] 5/5 · US Easy and simple: I really enjoy banking from home or anywhere else I feel. It’s so convenient.
7. [R36] 5/5 · US Love this app: Very easy to use and I can access my bills and loans in one place.
8. [R40] 5/5 · US Ease of use: App is so easy to use and no downtime.
9. [R67] 5/5 · US So wonderful!: The App makes this an amazing tool for those retirees (like me) that live far from a branch to have banking business at our finger tips. Thank you Apple Federal from a member for thirty (30) years. You are definitely # 1. GJH
10. [R5] 1/5 · US Too Many Faults: For 2 weeks it has been failing a lot! It doesn’t open the application and I’ve already had to uninstall it several times. This is unfortunate. 06/20/2026
11. [R7] 1/5 · US Awful: I’d rather roll naked through a pile of broken glass than have to use this app. My god. Half the time it doesn’t load and the other half you go into the wrong area because nothing is where it should be. I’ve used Key bank for most of my life and their app is made by competent people. Maybe try that.
12. [R19] 1/5 · US Crashing nonstop: Keeps singing me out and not saving log in info. This app is garbage ! It crashes every 5 MINUTES! FIX THE APP
13. [R121] 1/5 · US horrible app: ever since the app was updated a year or so ago the app has been HORRIBLE. constantly logging me out while using it, never remembers my device or password, constantly crashing, very buggy and lagging. also the face ID is useless it never works same with the quick view. I had never had an issue before with the app until they did the huge update and changed everything. now whenever i o
14. [R70] 1/5 · US Afcu Doesn’t support older phones biometric login.: Just went from an iPhone 8 to a 14. iPhone 8 has fingerprint login ability but Apple refused to consistently allow me to use it. Now with iPhone 14 Face ID worked perfectly just now to log in. I’m pleased. I was never notified fingerprint login wasn’t working because my phone was too old. They kept that a secret from me. What gives? Afcu has a lo
15. [R171] 1/5 · US Facial Recognition: They have had two versions of this app since I’ve been to Apple neither one has worked with the Face ID. The last app was at least somewhat smoother and made sense then they went and made this new one a year or so ago and it has been crap since then I have legitimately considered banking somewhere else because I can’t even access my bank account correctly through the app. And t
16. [R50] 1/5 · US Mobil deposit Issue: The app glitches and crashes when I try to make a mobile deposit when I get ready to hit submit after taking photos of my check.
17. [R65] 1/5 · US Crashes when depositing: I can not deposit without this app crashing multiple times when i deposit checks…
18. [R123] 3/5 · US Mobile deposit: The mobile deposit feature is bad. Every time I try to us this function I have nothing but “photo errors”. I go to my other bank app and it all works flawlessly. PLEASE FIX THIS
19. [R131] 1/5 · US This app doesn't work well: It's a pain in the neck every time I have to make a mobile deposit. It always says it's a problem with the cropping of the picture of the check. If I could give zero stars, I would. No other app does that. I don't recommend this app.
20. [R26] 2/5 · US App interface: This app interface is too hard to navigate and some I can not even look at it. Previous versions was perfect.
21. [R47] 1/5 · US It’s 2025: Honestly don’t know how I’ve survived so many years using this bank. It’s always had its flaws and honestly very few benefits to youth whom are related to educators which is a major part of the business model. It used to be better but the technology hasn’t been kept up, think poor UI/UX design, lag, difficulty with navigation etc. Biggest issue now is that although the website has instr
22. [R87] 3/5 · US Modernize: This app could be 100% much better than what it currently is. To me this app feels behind the times. It seems like this app would have been just OK the way it is now about 5 years ago. Come on APPLE FCU let's catch up please!
23. [R11] 3/5 · US Review about the App: It is a little slow and take a couple refreshes so work correctly but over all not bad but could use some work to run smoothly
24. [R49] 1/5 · US Just Awful: Bank at your own risk! The technology at this bank is seriously lacking. The app isn't an app, its a dashboard for their website, which also barely works. Zelle never works. Customer service is only available during business hours. If you want to dispute a transaction you have to print a form and hand deliver it to the branch. They process transactions when THEY want not when you swipe
25. [R18] 1/5 · US Terrible bank: This bank is literally the worst and has failed me time and time again. They have terrible service, long phone wait times, a terrible app that barely works, and such limited services. Jsut recently they canceled a credit card I was using abroad without my consent and refused to make it work again even after calling several times. They also barely work with Zelle. I genuinely hate th
26. [R33] 3/5 · US My low reviews on Apple FCU:: Hello there, just the other day someone sent me money through Zelle & have yet to see it in my account‼️ WHY?
27. [R29] 1/5 · US Horrible Useless App: Trying to pay my bills and as always “oops something went wrong “ msg appears. Always problems with this site, never fails! Very disappointing dissatisfied. Time to go to another Credit Union. Tried again today 11/14/25 and still same issue.
28. [R162] 1/5 · US Hard to Make Payments: It’s very hard to make credit card payments using an external checking account. The interface never loads no matter what.
29. [R177] 1/5 · US FaceiD rarely works: I’ve registered Face ID and more than once and it’s he app rarely lets me use it as a login mechanism Either it’s well supported or not supported, it seems the template (what you are using for mobile app has the same issue across all the different banks that use it (NWFCU) for example Please fix this bug
30. [R180] 1/5 · US FIX THIS APP: This app isn’t working properly since the whole interface changed and it has been months! Face ID is such an issue and basically never works.
31. [R176] 1/5 · US Forced Log outs: The app constantly force logs me out. This is very inconvenient if I want to quick check my balance
32. [R183] 1/5 · US Very smoothing to use: App never remembers me and makes me input all of my login info every time even tho I turn on Face ID every time, asks to remember my device almost every time which is very annoying given the amount of times I access it.