Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Ring vs RingCentral

Ring 4.7★ · Free to download 75
Winner Tie
RingCentral 4.8★ · Free to download 75

Ring is better for personal home security with a focus on video monitoring, while RingCentral is better for business communication needs, offering a comprehensive VoIP solution.

Full reviews: Ring · RingCentral

Ring excels as a home security system, providing reliable video monitoring and motion detection for personal use, though some users report connectivity and recording issues. RingCentral is a robust business communication platform, praised for its VoIP features, texting, and integration capabilities, despite occasional glitches and customer service complaints.

Head to head

Features tieR2R6R7R10
Ring Ring offers clear video viewing, motion detection, and notifications for home security, with some users appreciating the ability to check their home remotely R2. However, some users report issues with motion detection reliability, cameras missing important images, and a lack of continuous recording without specific equipment R7R22. The 'Neighbors' app feature is divisive, with some finding it useful for community alerts but others concerned about privacy and content moderation R6R10.
RingCentral RingCentral provides a comprehensive suite of communication features including calls, texts, voicemails, and video conferencing, allowing users to manage work communications from their personal devices . Users appreciate features like AI transcription of calls and the ability to transfer between desktop and mobile . However, some report missing features like call transfer when unable to answer, lack of DND sync, inability to send videos, and issues with searching texts or viewing call logs .
Ease of Use tieR3R14R18R19
Ring Many Ring users find the app and products easy to use and control R14. However, recent updates have caused issues like slow detection and loading, app crashes, and difficulty searching video history R3R18R19. Some users also report difficulties with notification settings, password creation, and device management R30.
RingCentral RingCentral is generally considered user-friendly for communication, especially for remote work . Users appreciate the convenience of using their work number on a personal phone . However, some find the app difficult to navigate, with hidden DND settings and unintuitive system setup . Issues like missed calls not ringing, difficulty with number display, and problems with notifications after updates are also reported R63R67R90.
Reliability tieR1R3R4R7
Ring Ring's reliability is a major point of contention. While some users report great definition, color, and connection , many experience frequent issues with cameras going offline, slow detection, loading delays, and failure to record incidents R1R3R4R7. These issues often require constant troubleshooting and resetting R4.
RingCentral RingCentral users report mixed experiences with reliability. Some praise its consistent performance and clear calls . However, a significant number of users face issues like calls not ringing, missed calls, call delays, and texts being flagged as spam R63R67R90. The app also has issues with notifications breaking through DND and ghost calls when signed out R61.
Price/Value tieR4R13R37R40
Ring Ring is free to download, but many core security features, like video recording and history, require a paid subscription, making the camera 'useless' without it R13R37R40. Some users feel the monthly subscription is not worth the cost, especially given the reliability issues R4R40.
RingCentral RingCentral is also free to download, but it is a business service with contracts. Users complain about high costs, bait-and-switch tactics, and contracts that auto-renew for multiple years without clear authorization, making it difficult to reduce services or cancel R73R97. Some feel it's overpriced for the service received R97.
Support tieR22R26R27R30
Ring Ring's customer service receives mixed reviews. Some users praise it as 'great' and '5 star' R26R38. However, others describe support as 'useless' and report difficulties with account management, such as being shut off after upgrading a camera or not being able to set up passkeys R22R27R30.
RingCentral RingCentral's customer service is a frequent point of criticism. Many users report bad customer service, unhelpful support, and difficulty reaching agents who speak clear English R64. There are complaints about support not setting up accounts correctly, blaming users for issues, and being unwilling to drop lines or change service terms under contract . However, some users have had positive experiences, praising specific agents or tech support as 'fantastic' .
Pick Ring if

you need a home security camera system with remote viewing capabilities and are willing to pay for a subscription for full features R2R13.

Pick RingCentral if

you are a business needing a comprehensive VoIP communication platform with features like calls, texts, and video conferencing, and you prioritize a unified communication solution .

Evidence note: Both apps have a significant number of negative reviews, often highlighting core functionality issues despite high lifetime ratings. For Ring, recent negative reviews focus on declining reliability and app performance. For RingCentral, many negative reviews center on customer service, contract issues, and persistent technical glitches.

Frequently asked

Do Ring and RingCentral offer free services?
Both Ring and RingCentral are free to download, but Ring's core video recording and history features require a paid yearly subscription to be useful R13R37. RingCentral is a business service that operates on contracts, which users report can be costly and difficult to cancel R73R97.
What are the main complaints about Ring's performance?
The main complaints about Ring's performance include cameras constantly going offline, slow motion detection and video loading, failure to record important incidents, and general unreliability R3R4R7R22.
Are there common issues with RingCentral's calls and notifications?
Yes, common issues with RingCentral's calls and notifications include calls not ringing or being missed, significant call delays, texts being flagged as spam, and notifications breaking through DND settings even when off-hours R61R63R67R90.
How do users rate customer support for Ring and RingCentral?
Customer support for both apps receives mixed reviews; Ring users report both 'great' and 'useless' support R22R26R38, while RingCentral users frequently complain about bad customer service, unhelpful agents, and difficulties with contract terms, though some praise specific tech support experiences R64.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Ring 5/5 · US Ring Doorbell: As a traveling nurse, it is comforting to be able to check my home inside and out while on assignment. It is effective, clear viewing, notifies me with need to recharge, and keeps me in the know. I wish I had found you sooner. Thank you for a great product.
  2. [R6] Ring 3/5 · US Average: The part that annoys me the most is posting and sharing to notify neighbors what you’ve captured. I’ve constantly gone to post, and if you do not answer all the questions in the boxes the ring admins see fit they will not share your story. But there will be 2038 posts about a helicopter flying by. I also wish the cameras has a better lenses for capturing faces and license plates.
  3. [R7] Ring 1/5 · US Bought original Ring camera. No longer detects motion: I’ve had the original Ring camera for years. But lately it’s been failing to detect motion activations. My neighbors house was broken into and the camera didn’t capture a single thing from the drive way next to it. I’ve had to add a backup camera from a different company since the Ring is no longer reliable. Just now my Farmers dog food order
  4. [R10] Ring 1/5 · US Security: I don’t like the neighbors app because if you post a video, you let everyone see your camera angle. That’s a huge security concern.
  5. [R3] Ring 3/5 · US Used to be good: The Ring door bell used to be good. But then it got slow at detections and loading! We used to be able to click the notification when someone is detected and it load right up. Now….!? The person has already passed by or left once it finally loads. Worst thing is when someone rings the doorbell, it will not load!!! Very frustrating and very annoying!!!! Used to be good! -used to b
  6. [R14] Ring 5/5 · US Awesomeappandorodictseasytousenoscams: Awesoneappnochineseb***
  7. [R18] Ring 3/5 · US Please get this to your Engineers.: The Ring app (version 5.107.0) crashes instantly on open with EXC_BAD_ACCESS / SIGSEGV in the iLOQLockCommunicationSDK.framework during dyld initialization. This started after earlier updates (around 5.99) and persists through multiple reinstalls, restarts, network resets, and the latest version. I’ve provided full crash logs to support. Other users report the s
  8. [R19] Ring 1/5 · US Can’t search history: I need to search video history to find an event. However, when viewing a video, the back button takes my session all the way out of the event history forcing me to start from the beginning each time I look at a video. This makes it impossible to search deep into history making the history useless. I’ve not had trouble like this for all the years I’ve had it until now. I h
  9. [R1] Ring 1/5 · US How horrible RING is: People review my videos, bad connections. Multiple other issues!! I would try another company if i were you!! Avoid these thieving idiots
  10. [R4] Ring 1/5 · US Constantly offline: App updated and even before then the camera was constantly offline. I have incredible wifi and the router is top of the line. Seems no matter what we do it will stay online for about a day but if anything even the slightest happens the system requires jumping through hoops and doesn’t stay online. Highly suggest a different security camera. Plus the monthly subscription just is
  11. [R13] Ring 1/5 · US You pay $65 to use this camera: If you are not willing yearly subscription, its useless.
  12. [R37] Ring 1/5 · US On the verge of cancelling and throwing away the equipment.: Great concept and horrible follow through. If security is your goal, then this is clearly not the platform to use. If your app isn’t up to date then you will randomly not receive notifications. The paid subscription will not allow 24 hour camera cottage review unless you have certain equipment. Otherwise you are relying on a motion event
  13. [R40] Ring 2/5 · US Expensive: Costs too much for what is available
  14. [R22] Ring 1/5 · US Disappointed: It will work most of the time live however, not always. It frequently does not record what’s going on despite the battery being fine so they have a lot of work to do on this thing. Still fails to record and their support is useless.
  15. [R26] Ring 5/5 · US Best security system ever: I love my ring service and 5 star customer service.
  16. [R27] Ring 3/5 · US Don’t upgrade your camera: I upgraded one of my cameras and my whole system got shut down after one month. I deactivated the old one as soon as I put the new camera in, but that didn’t make any difference. I called the customer helpline and they told me that I have to verbally resign an agreement. And I told him this doesn’t make any sense. I’m paying for the service and you shut me off and they s
  17. [R30] Ring 3/5 · US Passkey: The site asked me if I wanted to use a pass key to sign in from now on and when I said yes, it just went right onto the next screen without letting me under a pass key. So now I guess I have a pass key, but I have no idea what it is. What a joke!
  18. [R73] RingCentral 1/5 · US Don’t sign a contract!: Their contract renewal period shows 1 yr, but the fine print says that if you don’t give 30 days notice, they automatically renew you for the next year too! No hope of reducing the number of lines either!!!!!
  19. [R97] RingCentral 1/5 · US Beware the contracts!!: They refuse to change any part of service which would reduce costs while under contract-2 years!! And then slyly auto renew for two more years without a new authorization. Clearly bad business practices designed to force you to keep paying for their overpriced services!!
  20. [R61] RingCentral 1/5 · US Unable to Silence Notifications: I have tried every possible setting on Apple and in the app to silence notifications from RingCentral when I am not at work. No matter what I do, or how many times I try, notifications continue to break through. It is severely harming my quality of life and I wish I could delete the app. Unfortunately I have to use it for work. Please fix this issue and allow me to
  21. [R63] RingCentral 3/5 · US This app will get me fired: I love the app, I really do, but everyday my boss tries to call me unsuccessfully and he’s starting to think I’m unreliable. The phone never rings but when I open the app I find multiple missed calls.
  22. [R67] RingCentral 1/5 · US So difficult!!: I can’t make my number say it’s from the city the business is located in and miss many leads because of it. People think it’s spam. Also shows studio number for the first minute when missing a call, so I can’t call back for a while. So many glitches and difficult to uninstall.
  23. [R90] RingCentral 3/5 · US No call notifications after last update: Was working fine but now I don’t get any call notifications when someone calls me. No ring or vibration either. I have checked the notifications settings on app and in my phone settings. No luck
  24. [R38] Ring 5/5 · US Customer service: Great customer Service!
  25. [R64] RingCentral 1/5 · US Bad customer service: I attempted to call them after hours, and they were unable to help me

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store