Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Email vs mail.com

Email 4.5★ · Free to download 75
Winner Email
mail.com 4.7★ · Free to download 60

Email (App A) is generally preferred for its clean interface and smart features, while mail.com (App B) is a solid choice for those who value a wide selection of unique domain names and long-term reliability.

Full reviews: Email · mail.com

Email (App A) offers a clean, user-friendly interface with smart features like one-click unsubscribe, though some users report issues with reliability and data privacy. mail.com (App B) is praised for its diverse domain options and long-standing service, but recent reviews highlight significant problems with app performance, login issues, and customer support.

Head to head

Features edge: EmailR2R17R27R30
Email Email (App A) is lauded for its smart features such as one-click unsubscribe, easy removal of read statuses, and automatic categorization of mail into lists for travel, purchases, and subscriptions R2R17. Users also appreciate the ability to block and unsubscribe easily R27 and a focused inbox R30.
mail.com mail.com (App B) users value the ability to manage multiple email addresses and a wide variety of domain names to choose from, offering creative freedom R51R58R87. It also includes an office part for documents R51. However, some note a lack of advanced options for deleting unwanted mail .
Ease of Use edge: EmailR2R11R12R31
Email Email (App A) is frequently described as very clear, easy to use, and simple to navigate R11R12R31. Users appreciate its clutter-free mailbox and intuitive presentation R2R11.
mail.com mail.com (App B) is generally considered simple to use and set up, especially for creating new email addresses R87R93. However, some find the app slow to display emails and its search function primitive R53.
Reliability tieR1R3R4R6
Email Email (App A) faces significant reliability concerns, including missed emails, disappearing pins and drafts, and search functions that don't work R1R3R6. Users report issues with notifications for non-existent emails, spam filtering, and the app not loading new emails after updates R4R13R15. Some also mention Gmail accounts going offline and emails going to trash R24.
mail.com mail.com (App B) has a long history of being trustworthy and reliable for many long-term users . However, recent reviews highlight severe reliability problems, such as accounts being locked out without reason, emails taking forever to load or open, and deleted emails reappearing R51R53R57R60. Users also report issues with email deliverability, spam filtering, and the app showing 'no internet connection' .
Price/Value tieR2R6R12R56
Email Email (App A) is a free app with a premium option, offering good value for basic needs R2R6R12. Many users are happy with the free version and its added features R2.
mail.com mail.com (App B) is also a free service with a premium option . Users appreciate its value, especially the free aspect, and the option to avoid ads with a premium subscription . Some paying users, however, feel the service has gotten slower and customer support less responsive, questioning the value of the paid tier R56.
Support edge: EmailR11R22R24R25
Email Email (App A) has mixed reviews for support. One user praised the developer for quickly resolving a date format issue R11, and another received professional and caring assistance R25. However, some users reported zero help from support when emails went to the trash folder R24 and issues with Microsoft accounts not being resolved for too long R22.
mail.com mail.com (App B) users report significant issues with customer support. Many state that support requests are ignored , there's no phone number or email for assistance , and response times are slow for paying customers R56.
Pick Email if

you prioritize a clean, modern interface with smart features like one-click unsubscribe and automatic categorization, and are willing to overlook occasional reliability issues R2R17R30.

Pick mail.com if

you value a wide selection of unique email domains and a long-standing email service, and are prepared to deal with potential performance issues or limited customer support R58.

Evidence note: Recent reviews for mail.com (App B) show a significant decline in user satisfaction, particularly regarding reliability and support, which contrasts with its higher lifetime rating R51R53R57. Email (App A) also has recent negative reviews but a stronger base of positive feedback for its features and usability.

Frequently asked

Does Email (App A) have a free version?
Yes, Email (App A) is free to download and offers a free version that many users find great for basic needs and includes special features like one-click unsubscribe R2R6R12.
Are there issues with notifications in Email (App A)?
Yes, several users report issues with notifications in Email (App A), including not receiving actual notifications but only badge counts, notifications for emails that don't exist, or notifications for blocked spam R4R13R15R19.
Can I choose a unique email domain with mail.com (App B)?
Yes, mail.com (App B) is highly praised for offering a wide variety of domains to choose from, giving users a lot of freedom to be creative with their email selection R58R87R93.
What are the main reliability issues with mail.com (App B)?
The main reliability issues with mail.com (App B) include accounts being locked out, emails taking a long time to load or open, deleted emails reappearing, and problems with email deliverability and spam filtering R51R53R57R60.

What reviewers actually said

Built only from these 100 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Email 5/5 · GB Great interface - clutter free mailbox at last: Really happy with the free version. It’s made life much easier with special features like - one click option to unsubscribe from unwanted mails, easy ways to remove read status etc. Really added values by removing extra clutters from my mailbox. If you like a neat and clean mailbox, worth trying it.
  2. [R17] Email 4/5 · GB Assistant is great: Almost perfect for what I really needed, a way of automatically categorising mail into separate lists of travel,purchases,subscription etc. One problem I have is the apps Enable Calendar button just clicks but doesn’t show the calendar or a prompt for permission.
  3. [R27] Email 5/5 · GB Best email app: You can block and unsubscribe to any email very easily and has tons of useful tools. You need this app!
  4. [R30] Email 5/5 · GB Fantastic. Best Email for iOS and MacOS: I finally found the perfect email app. This is what Apple mail should be. It remains a very classic emailing experience but adds just the right amount of modern/smart features to make email a joy (swipe to archive, focused inbox, automatic unsubscribe). Contrary to Apple mail, it handles attachments and replies elegantly, but feels more Apple-y than Spark.
  5. [R11] Email 4/5 · GB Very clear and easy to use: I really like this app and the clarity of its presentation which makes everything very easy to categorise and keep tidy. I recently had an issue with not being able to show the date format as I wanted and the developer resolved this very quickly. One of my go to apps. Thank you
  6. [R12] Email 3/5 · GB Customisable and easy to use: I love the email app but there are a few issues i encountered. Where should I start ..at first glance the app makes email easy to understand and respond to. Its not like the modern mail apps with all the fancy bells and whistles but its great for a basic mail app thats free with a premium optioh. The app made it easy to clear the clutter of log in emails and emoji s
  7. [R31] Email 5/5 · GB All-in-one: Best app to bounce between work and private email accounts. Simple, easy to use.
  8. [R1] Email 1/5 · GB I missed a job offer because of this lazy app 😡: Didn’t download all of my emails. Pins went missing. They just suddenly disappear. I can’t rely on this app anymore. When searching for an email, it won’t show anything. What a shame, I really enjoyed this app. Didn’t know it was so DANGEROUS to use!
  9. [R3] Email 3/5 · GB Email thread limits: App is good, however the 500 thread limit for emails is frustrating if like me, you have a very busy inbox. They say that you can search for old emails but that never works.
  10. [R4] Email 1/5 · GB Good app, easy enough to use but data privacy more important for me: Mostly ok but as with any app there’s some initial confusion as to how the app interacts with your chosen email providers, especially with regards to Bin / Deleted Messages / Trash etc. I’ve seen some reviews mention they get notifications for mails that don’t exist. I had the same problem and it took me too long to fathom why. B
  11. [R6] Email 3/5 · GB Drafts disappearing: The free version has been great for my basic needs on iPad. However, the body of my emails saved in drafts disappears. I write an email - filling in to, from and Subject - then tap cancel, then save as draft. The email is listed in my drafts but the body text is missing. I have checked in archive ( not there ) and in drafts for each account individually. This is a real problem
  12. [R56] mail.com 3/5 · US Its below average NOW: It used to be fast with very quick customer support. It has gotten slower over time even with my fast fiber internet connection, if I need help it takes a long while for an answer. For a service I am paying for I expected different so I am looking for other options next year . I gave it 3 stars because it doesn’t have any spam issues which why I chose it for!
  13. [R22] Email 2/5 · GB Was brilliantly but fallen: I know that Microsoft accounts have been having issues with many email clients since February but it’s been ongoing for too long now for good user experience (I know this is out of your hands). Also I constantly now get messages about my email subscription list every couple of hours and if I would like to create an email summary. I have tried uninstalling, reinstalling,
  14. [R24] Email 1/5 · GB Messed up garbage: More than a year ago suddenly all incoming email’s started to go into trash folder, contacted support all they did was to blame everything else but themselves and 0 help, not getting anywhere I just left it, then suddenly after months and months later, after one of the updates mail started to show up where it should-inbox not trash. Now after latest update ( well done you devs 👍
  15. [R25] Email 5/5 · GB MR Finch: I have no words to describe the care I’ve received from Mr Finch such professional and caring individual,thank you so much for patience and understanding
  16. [R13] Email 2/5 · GB Not great these days...: I like having my mailboxes in one place but this app seems to be getting worse. As others have mentioned, there's the problem with the notifications for new emails that don't exist. Lately I find that the spam and block functions don't even really work - items that are clearly spam are showing up in my inbox, while ones that I haven't marked as spam go to the spam box. Als
  17. [R15] Email 3/5 · GB Notification issue: Edison is a great app overall but I don’t seem to get notifications. I notice a badge count alerting me of new emails but I don’t get actual notifications. Only after I open the app does it fetch new messages. I deleted and reinstalled the app and it seemed to fix it but only temporarily.
  18. [R19] Email 4/5 · GB Good until recently: Really good app no problems with it had it last 4 years. HOWEVER Recently i have been getting email notifications that are spam and when i have gone on to delete them i see that the sender is already blocked? ‘The sender is not recognised’ Please can you stop notifications from happening from blocked/unrecognised emails as it is really frustrating having 20 notifications
  19. [R58] mail.com 5/5 · US Very good mail app.: This email client is fantastic. I haven't found another client that shows such a variety of domains to choose from, which gives a lot of freedom to be creative with your selection, which I appreciate. It offers all the functionality I need and the iOS app is super clean, which I love. I highly recommend this for anyone looking for a free email client that looks great and is ea
  20. [R87] mail.com 5/5 · US Yes positively: Love the app. Super easy to get a new email address! Definitely worth it!
  21. [R93] mail.com 5/5 · US Very Simple to Begin: It’s simple to sign up and fun to pick a unique domain name. If you experience difficulty and the time is in the middle of the night, you might consider trying again the next morning. We experienced some strange fault codes at night, but everything worked fine the next day; having done nothing differently. Perhaps they do server maintenance at night, or something - I’m not su
  22. [R51] mail.com 1/5 · US Wow! WTF: I have been using this service for work for several years and started using it for my personal e-mails as well. I loved the multiple e-mail addresses, very handy for splitting e-mails of by groups. I use the office part as well. Loved It. So much so I have all my documents and info in there. Well, Come this past Monday I try to log in from the same phone I have been using since I star
  23. [R53] mail.com 3/5 · US Website is OK, app is horrible: Emails take forever to load forever to open and when you decide you don’t want an email you have to delete it like five times before it actually goes away. Deleted emails just keep coming right back.
  24. [R57] mail.com 1/5 · US Locked me out of account: I had very important emails and pictures on this app and for no reason I was blocked from using the account. All my important emails gone!
  25. [R60] mail.com 2/5 · US Locked out: Three times now they've had a glitch that won't allow you to log in. It was all day today and still waiting.

Synthesized from 100 recent App Store reviews · updated July 2026 · View on the App Store