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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Metro Credit Union Mobile vs Northern/Countryside CU Mobile

Metro Credit Union Mobile 4.8★ · Free to download 60
Winner Northern/Countryside CU Mobile
Northern/Countryside CU Mobile 4.8★ · Free to download 75

Northern/Countryside CU Mobile has a slight edge over Metro Credit Union Mobile due to its more consistent performance and fewer critical issues reported by users.

Full reviews: Metro Credit Union Mobile · Northern/Countryside CU Mobile

Metro Credit Union Mobile struggles with frequent login errors, glitches, and slow performance, especially after recent updates. Northern/Countryside CU Mobile generally offers a more user-friendly experience, though some users report occasional glitches and missing features after updates.

Head to head

Ease of Use edge: Northern/Countryside CU MobileR2R3R8R15
Metro Credit Union Mobile Many users find Metro Credit Union Mobile easy to use and convenient for banking on the go R2R8. However, a significant number of recent reviews complain about the app being hard to use, especially for connecting other banks and transferring money R3R22. Issues like repeated requests for text codes for login R15R21 and difficulties with Face ID also hinder ease of use.
Northern/Countryside CU Mobile Northern/Countryside CU Mobile is widely praised for being easy to use, user-friendly, and convenient . Users appreciate its clean design and intuitive functions . Some minor complaints include the lack of landscape mode and difficulty with fingerprint sign-on for some users .
Reliability and Performance edge: Northern/Countryside CU MobileR5R7R12R16
Metro Credit Union Mobile Metro Credit Union Mobile users frequently report issues with the app's reliability, including constant error messages R5R7R12, slow performance R16R31R45, and the app not working properly or being down R7R16. Many users describe it as 'buggy' and 'unreliable' .
Northern/Countryside CU Mobile Northern/Countryside CU Mobile generally performs well, with users stating it works great R116 and is quick and responsive . However, some users have experienced glitches, such as the app blanking out , transfers not showing up immediately R68, or recurring payments disappearing R75. A specific bug logs users out when they receive a text or notification .
Features and Functionality tieR4R11R18R22
Metro Credit Union Mobile Metro Credit Union Mobile offers features like mobile payments and tracking finances , and some users appreciate new features R11. However, many users report a loss of features after updates, such as searching old transactions or card control R18. There are also complaints about limited payment options R4R22, inability to add memos to checks , and daily transfer limits .
Northern/Countryside CU Mobile Northern/Countryside CU Mobile provides features like bill pay R98, mobile deposits R98R105R116, and fund transfers R98R105. Users appreciate the ability to check balances at a glance R105 and new updates adding helpful options . A significant complaint is the removal of the credit card section in a recent update, forcing users to the website for credit card management R66. Some users also wish for quick access to routing and account numbers .
Customer Support and Service edge: Northern/Countryside CU MobileR13R14R31R44
Metro Credit Union Mobile While some Metro Credit Union Mobile users praise the ease of contacting support and their helpfulness R14R44, others report terrible customer service, including rudeness R45 and refusal to close accounts R13. There are also complaints about support not being helpful with outrageous fees R13 and a lack of 24/7 service R31.
Northern/Countryside CU Mobile Northern/Countryside CU Mobile is highly praised for its friendly, competent, and accommodating staff . Users mention quick responses and proactive communication from the bank . However, one review notes long wait times at a physical branch .
Pick Metro Credit Union Mobile if

Pick Metro Credit Union Mobile if you are an existing Metro Credit Union customer who finds the app generally easy to use for basic banking and appreciate its convenience for managing finances while traveling R2R8R14.

Pick Northern/Countryside CU Mobile if

Pick Northern/Countryside CU Mobile if you prioritize a highly user-friendly and reliable app with excellent customer service . It is also a good choice if you frequently use features like bill pay, mobile deposits, and fund transfers R98R116.

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. The reviews for Metro Credit Union Mobile show a strong negative skew in recent feedback, indicating a decline in app quality after updates, despite a higher lifetime rating. Northern/Countryside CU Mobile also has some negative reviews regarding updates, but they are less severe and less frequent.

Frequently asked

Does Metro Credit Union Mobile have login issues?
Yes, many users report frequent login issues with Metro Credit Union Mobile, including error messages, Face ID not working, and repeated requests for text verification codes R7R12R15R21.
Are there any issues with Northern/Countryside CU Mobile after updates?
Yes, some users of Northern/Countryside CU Mobile have reported issues after updates, such as the removal of the credit card section R66, recurring payments disappearing R75, and occasional glitches with transfers not showing up immediately R68.
Can I deposit checks with Northern/Countryside CU Mobile?
Yes, Northern/Countryside CU Mobile allows users to deposit checks using the app, though some users have noted the mobile deposit feature can be a little glitchy when taking pictures R98R105R116.
Does Metro Credit Union Mobile have good customer service?
Customer service for Metro Credit Union Mobile receives mixed reviews; some users praise helpful tellers and easy contact R14R44, while others describe it as terrible, rude, and unhelpful, especially regarding fees or account closures R13R45.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] Metro Credit Union Mobile 5/5 · US Great!!!!: The app is very easy to use and convenient.
  2. [R3] Metro Credit Union Mobile 3/5 · US Hard to use: This app is hard to use, especially connecting other banks and transferring money
  3. [R8] Metro Credit Union Mobile 5/5 · US Easiest Banking App to use: Everything about the app makes banking on the go easy.
  4. [R15] Metro Credit Union Mobile 3/5 · US Keeps asking for code via text Everytime I log in: How do I stop that? I've registered my biometric and my device in the app yet every time I log in, it used faceid but then next page shows the option to pick to insert 6-digit code. How do I stop that? Please help.
  5. [R5] Metro Credit Union Mobile 5/5 · US App is always messed up: The app is always messed on some we have a error I have to get off then go back in over n overthink I’m going to leave this bank
  6. [R7] Metro Credit Union Mobile 1/5 · US Terrible app: Loved this app until they decided to destroy it with new update. Please bring the old app back. Update: For the last few weeks the app has not been working properly. when you first login you get an error message and you’re not able access your accounts.
  7. [R12] Metro Credit Union Mobile 3/5 · US Login: I can’t login to check my account for the life of me it was doing pretty well before something must’ve happened in which ever time i try to login there’s an error
  8. [R16] Metro Credit Union Mobile 1/5 · US Awful app: Can never function right, it takes forever to upload my accounts, and NEVER word during the weekends
  9. [R4] Metro Credit Union Mobile 1/5 · US Paying su-ks: Don’t like how we have only one option on how to pay. Should be able to pay over phone or use cc
  10. [R11] Metro Credit Union Mobile 5/5 · US Very good for a credit union banking app: MCU has implemented new features. Works better than some smaller local banking apps
  11. [R18] Metro Credit Union Mobile 3/5 · US Lost features/ very basic: Many of the old features including searching old transactions can no longer be done. The app has a lot of glitches, for example the ‘card control’ feature doesn’t work anymore either.
  12. [R22] Metro Credit Union Mobile 1/5 · US Extremely limited: For a bank app I’m taken a back by how limiting this bank’s options are. I can’t pay loans using my checking and routing, adding a debit or credit card as a form of payment is tightly secured most attempts will never work. Forgot your password? Get ready, nothing will work, you’ll be bounced out over and over and start questioning your own sanity. This UX is so bad had I known I
  13. [R13] Metro Credit Union Mobile 1/5 · US Outrageous fees: Totally outrageous fees!! Calling support wasn’t any help!! Tried to close out my account multiple times!! Support refused to close it!! Worst Bank EVER!! Do Not Recommend!!
  14. [R14] Metro Credit Union Mobile 5/5 · US Awesome Credit Union !!!: I’m overseas most of the time and Metro makes life so easy for traveling and banking from anywhere in the world on this App !!! Always easy to contact and available if you need help. 40 years with them !!!
  15. [R31] Metro Credit Union Mobile 1/5 · US Will be leaving metro: I used metro when I was a teen and it worked out for me because I had a part time job and only a few savings. However it has not really grown with me especially in a electronic world. There is always a problem with the app, it is so slow. It needs a major glow up. There’s always a maintenance issue and The banking services take forever and I really dislike that there is not
  16. [R44] Metro Credit Union Mobile 5/5 · US Teller: I was in recently and the teller was helpful. He suggested I change to high yield savings that I’m eligible to have. He did this for me in the spot and I’m seeing those rewards immediately. I’m grateful, because I was just busy and not looking at my options . Thank you Young man, sorry I did not get your name.
  17. [R21] Metro Credit Union Mobile 3/5 · US Really Frustrated: I am in the Credit union via the app. Practically every move I make, even after I have logged in, forces me to get a code via text message to proceed. I think 6 times they asked me obtain the code they will send via text. Too frustrated to keep going and I never did get to the link to verify a newly opened account. This is crazy.
  18. [R66] Northern/Countryside CU Mobile 3/5 · US Please Bring Back Credit Card Section: The latest update removed the option to check your credit card balance, pay the balance, etc, using the app. Now I have to login to the website, instead of being able to simply and easily interact with it via the app. Using the website isn’t a pleasant experience has you have to enter your password and two factor code every single time, and then are automatic
  19. [R68] Northern/Countryside CU Mobile 4/5 · US Very good app: Lately I’ve had trouble with transfers not showing up for awhile, or the app “balance available” not current. A couple of Friday paydays ago, my balance didn’t show my paycheck amount until Monday - for the first time.
  20. [R75] Northern/Countryside CU Mobile 2/5 · US Great before updates: This app was great before they did the last update! Ever since when I create a reoccurring bill or transfer, it will just disappear if I open the app! It took me awhile, and a couple of late payments to realize it was happening!
  21. [R98] Northern/Countryside CU Mobile 5/5 · US Best App Ever: This app is awesome! Make a loan payment, deposit a check, transfer funds, pay my bills. One stop shop!
  22. [R105] Northern/Countryside CU Mobile 5/5 · US Mobile Deposits: Great app for monitoring my finances, and being able to deposit or transfer money on the fly. Love being able to check balances at a glance without having to log in. The only problem I have with the app is the part of the mobile deposit feature that takes a picture of the check. It is a little glitchy at times, and if you want to manually take the picture you have to wait for the
  23. [R116] Northern/Countryside CU Mobile 5/5 · US Convenient app w/great services: Very happy with this app. Have never had technical problems, everything works seamlessly, be it depositing checks, checking balances, transferring money between accounts, or checking the status of my Bill Pay transactions. Great for making changes to payments &/or balances “on-the-go!” The Bill Pay functions a little differently than the main site features, as do
  24. [R45] Metro Credit Union Mobile 1/5 · US Your customer service is terrible and app is slow: First of all this is one on the slowest apps I have ever used. Second I TRIED to make a payment (GIVE YOU MONEY) and the customer service rep was rude and absolutely patronizing and would NOT take my payment because it’s my husband on the loan. seriously, I have the account number and I did NOT want any information. I just wanted to GIVE YOU MO

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store