Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

lululemon vs Nike

lululemon 4.9★ · Free to download 70
Winner Tie
Nike 4.9★ · Free to download 68

Choose lululemon if you prioritize a straightforward shopping experience and fast delivery, but be aware of potential app glitches and a strict return policy; opt for Nike if you value a vast selection and customization options, despite recent app redesign issues and login frustrations.

Full reviews: lululemon · Nike

Both lululemon and Nike apps offer a wide range of athletic wear, but recent updates have introduced usability challenges for both. Lululemon users appreciate product quality and ease of shopping, while Nike users value selection and customization, despite navigation and login problems.

Head to head

App Usability & Performance edge: lululemonR1R4R14R15
lululemon Lululemon's app is generally easy to navigate and use for shopping and tracking orders R14. However, many users report frustrating issues like the app resetting to the home screen and replaying animations when switching apps R1, images failing to load R4, frequent stalling R15, and problems with Apple Pay and order management . Some find the new app design distracting and less efficient , and there are reports of login difficulties and checkout issues .
Nike Nike's app has received significant criticism for recent updates that made navigation difficult and unintuitive R70R73. Users complain about content overload, making it hard to find products , and a search AI that is not helpful . Many experience persistent login problems, including not receiving verification codes R64R67 and being forced to sign in to browse . The app also has bugs with notification badges not clearing R61 and issues with older phones being unable to update .
Product Availability & Filtering tieR3R12R46R61
lululemon Lululemon users frequently encounter limited inventory, with desired items only available in one or two sizes R3. Some orders are even canceled due to items being out of stock despite showing availability at the time of purchase R46. Users also desire better filtering options, such as filtering by keywords, ordered size, height, or weight, to ensure correct sizing R12.
Nike Nike users express frustration over items, especially popular shoes, being consistently out of stock . Many report difficulty securing limited edition drops, with items selling out within seconds despite quick attempts . The app's filtering is criticized for not honoring user preferences, showing men's, women's, and kids' items even when specific filters are set R61. The sales section has also become harder to find .
Order Fulfillment & Customer Service edge: lululemonR7R16R17R18
lululemon Lululemon's delivery speed receives mixed reviews; some packages arrive fast R17, while others experience significant delays, especially with FedEx . There are reports of items arriving with security tags still on R7, missing items from orders , and poorly packaged deliveries . Customer service is criticized for being unhelpful with gift card issues , address corrections , and denying claims for missing items . The return policy is a point of contention, with users reporting a strict 30-day limit and difficulty with returns or exchanges outside this window R16R18.
Nike Nike's delivery times can be long . Customer service is sometimes helpful, with one user receiving a discount after a canceled order , but others report representatives closing chats without resolution . There are no specific complaints about missing items or packaging issues in the provided reviews for Nike.
Product Quality & Value edge: lululemonR2R5R8R9
lululemon Lululemon products are consistently praised for their high quality, comfort, and good fit R2R5R8. Many users feel the items are durable and worth the price, lasting for years R9R37.
Nike Nike products are generally well-regarded for their selection of shoes and clothing . However, there are recent complaints about inconsistent sizing, with items running smaller than expected . Users also desire more customization options for shoes .
Pick lululemon if

you prioritize high-quality, comfortable athletic wear that fits well and lasts, and you value an app that is generally easy to navigate for shopping and order tracking R2R8R14R37.

Pick Nike if

you are a fan of Nike's extensive selection of shoes and clothing, appreciate the potential for customization, and are willing to navigate a potentially buggy app experience with recent design changes .

Evidence note: Both apps are free to download, so there is no free-vs-paid asymmetry. Recent negative reviews for both apps focus heavily on app performance and usability issues following updates.

Frequently asked

Is the lululemon app easy to use for shopping?
Yes, many lululemon users find the app easy to navigate for shopping, purchasing, and tracking shipments R14. However, some recent reviews mention issues like the app resetting to the home screen, images not loading, and occasional stalling R1R4R15.
Are there issues with Nike app login or navigation?
Yes, many Nike users report significant issues with logging in, including not receiving verification codes R64R67 and being forced to sign in just to browse products . Recent updates have also made the app's navigation difficult and unintuitive for many R70R73.
How is the product quality for lululemon and Nike?
Lululemon products are widely praised for their high quality, comfort, and good fit, with many users stating they are durable and worth the price R2R8R9R37. Nike products are also generally well-regarded for their selection, but some recent reviews note inconsistent sizing and a desire for more customization options .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] lululemon 1/5 · US Too many unnecessary animations: I really like lululemon products, but the app experience is frustrating. Every time I switch to another app and come back, it resets to the home screen and makes me sit through the opening animations again. If I was browsing a product or checking my cart, I have to start all over. The animations look nice the first time, but they become annoying when they play rep
  2. [R4] lululemon 2/5 · US Imagines never load right: Lulu has been a dominate force for years, but recently quality has gone down just like their app, imagines never show properly, even when I toggle colors they don’t always load, it’s like they want us to look somewhere else
  3. [R14] lululemon 5/5 · US Easy to navigate: This app makes it super easy to shop and purchase as well as track shipments and orders!
  4. [R15] lululemon 3/5 · US Stalls: App stalls a lot loading lately
  5. [R3] lululemon 3/5 · US Limited available size: Every time I found something I liked they only had in 1 or 2 sizes. Like they don't have any inventory in stock.
  6. [R12] lululemon 3/5 · US Please improve your filters!: Sizing is always a mixed bag when ordering clothes. The app would be great if I could filter on keywords or the size someone ordered (at a minimum). Ideally I could filter on height and weight so I can make sure I order the correct size. Not sure why the app is so limited with its filter.
  7. [R46] lululemon 1/5 · US Never in stock: Two purchases that were canceled because of no stock when it was showing at time of purchase. So disappointing
  8. [R61] Nike 2/5 · US Great for Shopping annoying for Alerts: Functionally wise, this is a good app. However, when you try to filter on just men’s clothing, it does not show you only men’s items. The most annoying thing with this app is when you delete messages you still have a red circle on the app icon on your home screen. I think they do this on purpose to get you to go back into the app. But it never removes those
  9. [R7] lululemon 1/5 · US Expected more: I ordered shorts and they came with the security tag still on.
  10. [R16] lululemon 1/5 · US Terrible return policy: Anything outside of 30 days and there are no returns.
  11. [R17] lululemon 5/5 · US Packages: Packages arrive fast!!!
  12. [R18] lululemon 1/5 · US Changed return policy: They would not allow me to return, exchange or give me a gift card for my return that was past 30 days which is something new! I’ve always been able to return items with no problem. I do not have a store where I live so therefore I frequently make purchases online.
  13. [R2] lululemon 5/5 · US My favorite store: Lululemon is literally my favorite store! 🤍 The quality is unmatched, everything fits so well, and the Align collection is incredibly comfortable. I always feel confident wearing their clothes, whether I’m at the gym or running errands. Definitely worth every penny!
  14. [R5] lululemon 5/5 · US I love lulu no shade: I really love my Jackets for sure, Lululemon ayyyy😉🙃💝
  15. [R8] lululemon 5/5 · US Always love lululemon: The fit is as advertised and always comfortable
  16. [R9] lululemon 3/5 · US Love it but there is a downside: The quality is really good, but I hate that it is very pricey
  17. [R64] Nike 1/5 · US The app doesn’t send the confirmation code: The app doesn’t work
  18. [R67] Nike 1/5 · US Why is it bad: It wouldn’t even send the code and I’m trying to get In but your app cause me madness and I’m piss and I don’t understand why your app doesn’t give me the code
  19. [R70] Nike 2/5 · US new app update: the new app update made it impossible to find the for sale section. overall the flow of the main homepage is not intuitive. the app redesign looks like it was made by ai.
  20. [R73] Nike 1/5 · US New Browse Is Terrible: Ugh this last update made it near impossible to navigate. I can’t find anything as easily as I could. What are these categories anyways… just basketball, sportswear, running, soccer, training? What even is the purpose of the home tab? To have tab navigation then within one of those tabs you have a dropdown with more categories. What were you thinking product managers?
  21. [R37] lululemon 5/5 · US Love this place!: Good items that last forever! It worth the money investment and these clothes last for a long time! I never thought I would spoil myself on underwear, but man do you have to try their men’s underwear!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store