Vida Health vs myCigna

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R2] Vida Health 4/5 · US Format: This app would be much better if the layout was customizable. I hate scrolling down to the bottom to log food and other stuff.
2. [R9] Vida Health 3/5 · US Decent app, but could use a couple of upgrades.: I like the Vida app, but I wish it tracked my steps, like MyFitnessPal. Instead it wants to know how many minutes I walked, which I’ve never worried about. I walk 4-5 miles every day, but I do it over the course of the day, not in one session. Also, the food diary is good, but not as good as MyFitnessPal.
3. [R18] Vida Health 3/5 · US App not bad….but: If the food you are trying to add is not already in their data base and you don’t have a bar code, very difficult to enter what you want or need to enter thus leaving you with inaccurate information or trends.
4. [R62] myCigna 5/5 · US It’s totally fine: I mean it’s an insurance app. For what it is, it’s fine. I was able too get a nutritionist from inside the app really easily. My copays end up being more than my card says but that seems like life.
5. [R3] Vida Health 3/5 · US Keeps freezing: I don’t know why it keeps freezing. Great potential but it’s frustrating to use. Perhaps a bug fix?
6. [R12] Vida Health 3/5 · US Issue resolved: When things go well pleasant individuals, however when there is a glitch there is NO ONE to speak with NO recourse at all. Employers partnering with this program are simply looking to reduce costs. It’s not employee friendly. Medication runs out - that’s your problem. They will not allow more than one month refill at a time. Connected with live agent who escalated issue, receive
7. [R24] Vida Health 3/5 · US Coaching is good but app is buggy: Coaches are good but the buggy app is frustrating to use. Typical problems include not properly syncing with Apple Health, limited food database, etc. But the worst is now it is flooding my chat with auto notifications and messages many times a day about how my blood pressure is great. I had to turn off all notifications, and now I can’t even have a chat conver
8. [R65] myCigna 4/5 · US No complaints: Been working well for me, smooth and easy can’t really complain. Only issue is navigating can be slow at times
9. [R27] Vida Health 3/5 · US Unable to log into Vida: Until the newest update I had no problem but now I have been unable to login or access the app for the last three days
10. [R37] Vida Health 1/5 · US Poor functionality: Unable to verify connected devices or see permissions assigned. No way to connect my bp cuff, verification email never sends, clunky ui, slow response times when submitting form. Frankly this app isn’t ready for production imo.
11. [R70] myCigna 1/5 · US Not syncing with Apple Health app anymore: App updated 2 days ago and since the update it is no longer syncing with Apple Health app so I am no longer receiving my points
12. [R1] Vida Health 1/5 · US Absolute Garbage: Be prepared to jump through 20 hoops to get anywhere. These people don’t want to help they want to track ALL of your life. I can do this on my own. It’s a scam stay away
13. [R4] Vida Health 1/5 · US worst service ever: The worst service I’ve ever had in my entire life, nonprofessional medical associates not easy to work with very hard to navigate system and process overall horrible horrible service
14. [R19] Vida Health 1/5 · US Worst Medical Care Possible: Vida should honestly be ashamed of itself. Completely unethical how they deny medication based on 20 minutes. They are a perfect example of the failure and corruption of the American health insurance industry. Oh and if you tell your assigned RN that they have disrupted your progress through stopping your medication they’ll just drop you and leave you with nothing. Sha
15. [R34] Vida Health 1/5 · US Worste company ever: This has been the most terrible experience I have ever had. Their customer service team is non existent, and they prevent you from getting medication you need. Prior to them I could just go to my pcp and they could actually help me. Now they control every aspect of my medical needs, and don’t have anything to do with my actual care. It makes no sense. I will be contacting my h
16. [R72] myCigna 3/5 · US Usually Current: I have some concerns that one of Cigna’s representatives told me that the information on the app concerning amounts due aren’t always correct or up-to-date. He also couldn’t give me an explanation as to how a customer is supposed to verify amounts billed if the only resource they are giving can’t be trusted. This concerns me. Therefore, I have Cigna send me paper EOBs and wait to