Vida Health

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R10] 5/5 · US First time: This is my first time using a weight loss program and I have to say I love this app. I love all the tools and the accountability it provides and my health coach Stephani is amazing! So encouraging and positive!
2. [R24] 5/5 · US Agradecida: Es una de las mejores plataformas que ha podido llegar a mi vida, la atención personalizada y la forma tan sutil como van transformando tus hábitos es mágica 🌹
3. [R100] 4/5 · US So pleased!: I LOVE having access to a dietician and I absolutely adore her, Jamie. I’m also super pleased with my medical person, Kylie. Both are VERY quick to respond to questions. I love the little bite sized daily featured articles. They’re often repeated but not a big deal. I wish they had a way to add recipes to the app. It would make logging food so much easier. As it is now I have t
4. [R115] 5/5 · US The best !!: I'm so glad that I'm with this program. I have the best Dietitian and therapist. They both truly care about me and my wellbeing. I'm learning slowly , but I'm coming along thanks to both of them. Thanks
5. [R26] 5/5 · US Awareness: Without the program I would not have known that I needed to control my blood pressure better with changes in my lifestyle and when I take my meds. Thank you ❤️
6. [R50] 5/5 · US Great app for tracking food: The food tracking is informative and helps hold you accountable
7. [R52] 5/5 · US Good tracking weight app: I really like this app I can track my calories, carbs protein ,fats and sugar . Plus track my weight. Love it
8. [R77] 5/5 · US Great until it wasn’t: Edit: the upload pictures of food was corrected. I can once again recommend the app! This app was great until it wasn’t. It started out wonderful. I was assigned a counselor that helped walk me through nutrition, weight loss and exercise. But then the app quit working as it was designed. It has an option to upload pictures and use AI to describe what the food is with Calgar
9. [R130] 5/5 · US The recent update is a HUGE improvement: While I love Vida and all it offers, its app was buggy and sub par. With the new overhaul, it rivals MFP and other apps. The barcode scan feature is way more robust and the dashboard is more like other apps. I’m all in now - the only downside is I don’t have an excuse to log all my meals. :)
10. [R131] 4/5 · US Kudos for the new update!: Okay frst off great work with the new update now it makes my life easier on checking my habits. Who ever thought it needs to be enhanced - Thanks much for that. This can be made more user friendly and I’m happy that you are taking those steps. You will receive a 5 star after my testing of the app.
11. [R142] 5/5 · US Solid for 2+ years: This is a solid app. I’ve been using Vida here and there for the last couple years. When I started using it agin a few months ago, I was really impressed by how much they had continued to improve it. The food calculator is really cool and takes the obsessing out of calorie counting. Everything’s done in the app, like talking with your coach and completing tasks and assignments
12. [R1] 3/5 · US Keeps freezing: I don’t know why it keeps freezing. Great potential but it’s frustrating to use. Perhaps a bug fix?
13. [R19] 1/5 · US Poor functionality: Unable to verify connected devices or see permissions assigned. No way to connect my bp cuff, verification email never sends, clunky ui, slow response times when submitting form. Frankly this app isn’t ready for production imo.
14. [R56] 1/5 · US Frustrating experiences: I have more issues opening this app than anything else. I’ve missed appointments because I’ve tried to log in and the app just doesn’t load despite restarting, deleting and redownloading, etc. Everything is AI so there is no one to speak to directly when issues occur. I couldn’t even reach out to support as suggested by their FAQ because support (which is AI) is through th
15. [R123] 3/5 · US Coaching is good but app is buggy: Coaches are good but the buggy app is frustrating to use. Typical problems include not properly syncing with Apple Health, limited food database, etc. But the worst is now it is flooding my chat with auto notifications and messages many times a day about how my blood pressure is great. I had to turn off all notifications, and now I can’t even have a chat conver
16. [R7] 4/5 · US Format: This app would be much better if the layout was customizable. I hate scrolling down to the bottom to log food and other stuff.
17. [R11] 1/5 · US Food Logging: This is the worst app to log food. Why don’t you find a way to link it to my fitness pal to make things easier. Also, the food logging is inaccurate with calories, fiber, protein etc
18. [R15] 3/5 · US Food logging: The nutritional facts are incorrect. If you are someone watching your sodium intake you will get depress, most of the time it’s on the high side as well as the protein. Don’t trust it.
19. [R16] 3/5 · US Decent app, but could use a couple of upgrades.: I like the Vida app, but I wish it tracked my steps, like MyFitnessPal. Instead it wants to know how many minutes I walked, which I’ve never worried about. I walk 4-5 miles every day, but I do it over the course of the day, not in one session. Also, the food diary is good, but not as good as MyFitnessPal.
20. [R6] 1/5 · US Terrible: It is awful that you have attached yourself as a requirement to insurance plans to make money off glp1s. This is so unnecessary and the format of having webinars during working hours is extremely inconvenient and unacceptable. This is a waste of time and not necessary. You are impeding on patient’s ability to have resources just to make a dollar and piggy back off a pharmaceutical drug.
21. [R9] 1/5 · US Worst Medical Care Possible: Vida should honestly be ashamed of itself. Completely unethical how they deny medication based on 20 minutes. They are a perfect example of the failure and corruption of the American health insurance industry. Oh and if you tell your assigned RN that they have disrupted your progress through stopping your medication they’ll just drop you and leave you with nothing. Sha
22. [R12] 1/5 · US Ok until it was harmful: I had trouble getting appointments and responses to chats. Then I got some care, enough to get to trade to a large dose of medication but not given enough pills to last until the next appointment. And then the chat was unresponsive again. Working with my primary care doctor to manage adverse effects of suddenly stopping the medication due to lack of support from Vida prov
23. [R18] 1/5 · US Worste company ever: This has been the most terrible experience I have ever had. Their customer service team is non existent, and they prevent you from getting medication you need. Prior to them I could just go to my pcp and they could actually help me. Now they control every aspect of my medical needs, and don’t have anything to do with my actual care. It makes no sense. I will be contacting my h
24. [R3] 1/5 · US worst service ever: The worst service I’ve ever had in my entire life, nonprofessional medical associates not easy to work with very hard to navigate system and process overall horrible horrible service
25. [R4] 1/5 · US Worst experience ever since I have had health care coverage: The absolute worst i have ever experienced in a health management company. They only care about costs not about patient care or needs being met. No follow ups continued run around. They simply do not care what’s best for the patient! Never recommending this company to ANYONE!
26. [R5] 1/5 · US You such: Not enough people employed!!!
27. [R8] 1/5 · US First provider ghosted me then sent a text she quit!: I absolutely do not like this app. It’s another layer of decay in our health care system. They don’t want you to see your primary care physician that knows you. I did try to start with someone, because I’m not given a choice if I want help . They were a no show. No responses to my several texts - it was beyond aggravating- definitely not i
28. [R59] 1/5 · US Worst app I’ve ever used: This app is not designed to be user friendly. The features of the app you need the most are hidden far down so that you have to scroll past all the useless videos and random checklists every time you want to enter a meal for calorie tracking, or enter exercise, your weight, etc. The meal tracker is not great either, it does not have a feature to save recipes so if you eat
29. [R98] 3/5 · US Program is great, app experience is lacking…: Love my team I’m working with! They’re the best!! That said, the Home Screen on this app needs an overhaul…tracking my food is a HEADACHE due to having to scroll through all the different “goal trackers” I don’t even use. An option to customize this by keeping only the trackers you want and being able to order them according to your needs would be a ga
30. [R128] 4/5 · US Kinda have the similar feedback as others: I have different devices with Vida installed. When calls come in, different devices ring at the same time, which is also expected. But it seems that Vida video call does not really like that and the call disconnected in the middle of the call. Multiple devices are sometimes useful and needed in many scenarios(eg., iPhone screen is small for video chatting
31. [R238] 3/5 · US App still needs work: I love the Vida service, so these are comments on the app itself. The video dims repeatedly during a consultation with my coach - very aggravating. The video feature is a battery hog. The battery drain from this is much higher than when using FaceTime. Lastly, I receive no notification when my coach posts something to the chat feature of the app.
32. [R240] 3/5 · US 3-stars for App (5 for coach): The app itself is frustrating and gets in the way of the actual service being provided by the talented coaches. The video chat is the main detractor. First and foremost, it is REALLY annoying that the video constantly dims or goes to black if you don’t diligently keep tapping on the phone screen. Many video chats and apps work without this annoyance. Second, it is
33. [R69] 4/5 · US The AI chatbot is utterly useless: This app and coaching is provided free by my employer. I’ve been giving it a go for about a week and a half now, maybe a little longer. I appreciate the ability to have video calls with a health coach who works of specific goals. But the food logging is very limited, poor interface. I will stick to using My Fitness Pal for food logging. The AI chatbot keeps sugge
34. [R71] 4/5 · US I wish you could turn off the autogenerated messages.: It would be amazing if I could turn off the AI assistant V. I would also like to not get autogenerated congrats I met a goal message from the coach. The app needs work to get less screens to enter food or water and a way to save favorite foods or meals. Not my favorite diet app but I’m giving it a try to see if it helps with accountability.
35. [R178] 3/5 · US Notice: Don’t like that it says note from your coach when it is just a computer note. My coach isn’t that invested.
36. [R74] 5/5 · US Accountability: This app will definitely make you accountable for food on a daily basis. Working with my Dietician and Vida team is helping me finally my goals that I could not accomplish without them being by my side. You set goals and track them daily. You have videos to watch to help you to understand the who, what and why are holding you back. Being recently diagnosed with Diabetes- this app h
37. [R101] 5/5 · US Diabetes: My Dietitian NOAA was fabulous.She was so knowledgeable about how for me to handle my diabetes.I’ve learned so much from her knowledge.My A1C is so much better now.I wish that I had Vida years ago.Then I wouldn’t be in the shape I’m in now.I would be type 2 not type 1.I would have to travel a long way to go to class.Ten cheers to Vida.For offering this program over the phone.I feel like
38. [R102] 5/5 · US Great resource: Vida offers wonderful content and tools to help manage my type 2 diabetes.
39. [R141] 5/5 · US Vida Help with Diabetes: Ambetter is the only insurance plan that has ever given me significant help as a diabetic, and Laura at Vida has been so informative and encouraging through the Vida app! Thanks you so much!
40. [R87] 5/5 · US Tired of being fat: I had a gastric bypass 20 years ago. I worked great for 10 years, then the weight started creeping back. The Vida App, the medications and the Professionals I have been working with have all been an A+ experience. I had given up hope of ever leading a healthy lifestyle, but I have hope again. Thank you all so much! You have changed my life and my families lives so much.
41. [R20] 1/5 · US Should be Illegal: They don’t “deny” your medication. They just intentionally make it more trouble than it’s worth. That’s the only reason they exist. They are the “Delay” in “Delay, Deny, Defend”. Wasted four months trying to get a refill on a prescription I had been taking for a year. I don’t need a fat camp. I don’t need a counselor. I just need the medication three different doctors had
42. [R29] 1/5 · US Gatekeeping Scam Pretending to be a “Benefit”: This is a scam company that profits off employers wanting to “save” money by getting their employees (and dependents) off of GLP-1s. They gatekeep your medication that has already been prescribed by your doctor by making you jump through unnecessary hoops and requiring you to do appointments with providers who cancel on you at the last minute. Coach M