Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

CFCU Community Credit Union vs orsa credit union banking

CFCU Community Credit Union 4.7★ · Free to download 40
Winner orsa credit union banking
orsa credit union banking 4.8★ · Free to download 45

While both apps suffer from significant reliability and usability issues, orsa credit union banking has a slight edge due to its more recent updates attempting to improve features, despite some negative user reception.

Full reviews: CFCU Community Credit Union · orsa credit union banking

Both CFCU Community Credit Union and orsa credit union banking apps are plagued by inconsistent performance, login problems, and frustrating user interfaces. While CFCU's app is being replaced soon, orsa credit union banking has recently updated its app, leading to mixed reviews but at least indicating ongoing development.

Head to head

Features tieR1R9R12R15
CFCU Community Credit Union CFCU users find the app primarily useful for checking balances and basic transactions, but many desire more advanced features like Face ID, Touch ID, or the ability to make principal mortgage payments R1R12R18. Mobile check deposit is a key feature, but it often malfunctions R1R9R46. Some users also note that certain online banking features, like changing address information, are not available in the app R15.
orsa credit union banking orsa credit union banking users appreciate features like mobile deposit and transfers, but many recent reviews indicate issues with mobile deposit functionality after updates . Users also mention a desire for features like Zelle and the ability to rename accounts . Some users like the new spending analysis, while others find it worse than the old version .
Ease of Use tieR5R8R19R22
CFCU Community Credit Union Many CFCU users describe the app as difficult to use, with a clunky, outdated UI, small text, and too many clicks needed for navigation R22. Some find it simple and easy to navigate R5R8, but a significant number of recent reviews complain about poor design and a step backward from previous versions R19R22.
orsa credit union banking orsa credit union banking users have mixed opinions on ease of use, particularly after recent updates. Some find it easy to function and smooth , while others report that the new update made it less intuitive, harder to find information, and generally worse for user experience .
Reliability tieR1R7R9R10
CFCU Community Credit Union CFCU's app is frequently criticized for being inconsistent and unreliable. Users report issues with logging in, Face ID/Touch ID not working, forced password changes, and the app crashing R1R7R10R13. Mobile check deposit often fails or has camera issues R1R9R35R46. The app also experiences downtime and freezing R13R15.
orsa credit union banking orsa credit union banking also faces significant reliability issues, with users frequently getting locked out, experiencing login problems, and the app crashing . Mobile deposit is a particular pain point, with many users reporting it no longer works after updates . Some users also report issues with card controls and account information not displaying correctly .
Price/Value tieR2R5R8R13
CFCU Community Credit Union CFCU is a free app, and users appreciate the convenience it offers for banking tasks, despite its flaws R2R5R8. Some users mention low fees as a reason to stay with the bank despite app issues R13.
orsa credit union banking orsa credit union banking is also a free app. Users value the convenience of mobile banking for checking balances and managing accounts . Some users express frustration with overdraft fees, suggesting the app's alerts are insufficient .
Support edge: orsa credit union bankingR15R53R71R89
CFCU Community Credit Union CFCU users report difficulty getting help, with no one responding to in-app questions and phone calls going unanswered R15. One user notes difficulty finding chat or secure email features R53.
orsa credit union banking orsa credit union banking users have mixed experiences with support. Some praise specific staff members for being helpful and patient with login issues R71R89. However, others complain about issues not being fixed despite direct complaints to employees and difficulty setting up external accounts .
Pick CFCU Community Credit Union if

You are an existing CFCU customer who primarily needs to check balances and perform simple transactions, and you are aware that a new app is expected in November 2024 R1R3.

Pick orsa credit union banking if

You are an existing orsa credit union banking customer who values the convenience of mobile banking and is willing to navigate recent UI changes and potential bugs in exchange for an app that is actively being updated and improved .

Evidence note: Both apps are free, so there is no free-vs-paid asymmetry. The evidence for both apps is strong, with numerous reviews highlighting similar issues, particularly around reliability and user experience after updates.

Frequently asked

Is the CFCU Community Credit Union app being replaced?
Yes, the CFCU Community Credit Union app is being replaced by the 'CFCU More' app on November 4, 2024 R3.
Do these apps support Face ID or Touch ID?
Both apps have issues with Face ID and Touch ID; CFCU users frequently report that Face ID and Touch ID do not work or are missing as login options R12R13R17R18, and orsa credit union banking users also note missing facial recognition .
Is mobile check deposit reliable on these apps?
Mobile check deposit is a common source of frustration for users of both apps, with CFCU users reporting it often doesn't work, has camera issues, or crashes R1R9R35R46, and orsa credit union banking users stating it stopped working or became difficult after recent updates .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] CFCU Community Credit Union 2/5 · US Very inconsistent: I have to delete the app once a month as it logs me out and doesn't recognize me. The deposit check feature via online check photo system has never worked. This app is only good to check balances with and that's about it. Needs a lot of work.
  2. [R9] CFCU Community Credit Union 3/5 · US Mobile check deposit bug: The camera orientation and the phone orientation appear to be opposite with this latest update making it very difficult to align a check to take a picture
  3. [R12] CFCU Community Credit Union 3/5 · US It’s functional: The app does what I need it to do, but would be better if it were more user friendly and also had Face ID.
  4. [R15] CFCU Community Credit Union 3/5 · US It’s OK: This app isn’t great, but it gets the job done. It usually works but I have had it refuse to log me in. I wish the app had all the features available with online banking like changing address information. I’ve also NEVER had anyone respond when I’ve submitted questions with the app which is extremely disappointing since no one answers when I call a bank itself. All around, it’ll do the jo
  5. [R5] CFCU Community Credit Union 5/5 · US Great App: One of the easiest banking apps I’ve ever used. Loyal customer for nearly a decade now.
  6. [R8] CFCU Community Credit Union 5/5 · US Conveniently simple: Each of my transactions is so easy using their app and website. It’s a pleasure doing business with them.
  7. [R19] CFCU Community Credit Union 1/5 · US Dislike: The old app was much easier to use
  8. [R22] CFCU Community Credit Union 2/5 · US Another terrible update.: Worst UI of any banking app. Literally moving people away from CFCU.
  9. [R7] CFCU Community Credit Union 2/5 · US Repeated issues: This app doesn’t work about half the time I go to use it. Either the Face ID doesn’t work or the screen is completely blank. It’s so inconsistent that I changed my primary bank to one that has a functional app.
  10. [R10] CFCU Community Credit Union 2/5 · US CFCU App: The app is the most miserable app I’ve ever used. Most times it does not like my password and I’m forced to change to be able to use it. Because of this I have thought several time about changing banks. Nickname in the review is just as bad as trying to sign into my account.
  11. [R2] CFCU Community Credit Union 5/5 · US Great: Great app for little ole us. No complaints.
  12. [R13] CFCU Community Credit Union 1/5 · US Terrible IT: Often need to change password as Face ID stops working and don’t have password handy. Goes down more than any other banking app I use. The system goes down. Upgrades take a week instead of hours in past. Only keep because I’ve been customer for decades and fees are low.
  13. [R53] CFCU Community Credit Union 5/5 · US Help feature: I like the extra security measures, but I can’t find the chat feature or secure email anywhere and getting help by phone isn’t easy. How can I access these?
  14. [R71] orsa credit union banking 5/5 · US Thanks: Ashley in Gaylord was very helpful and patient in helping me retrieve my lost log in credentials today. Thank you !
  15. [R89] orsa credit union banking 5/5 · US Staff: The staff on Main Street in Gaylord Michigan are very people oriented. They know there job which is hard to find nowadays.thank you guys for all you do
  16. [R3] CFCU Community Credit Union 3/5 · US Lame Duck: Being replaced by CFCU More app on 4 November 2024.
  17. [R17] CFCU Community Credit Union 4/5 · US Doesn’t do face recognition: Works great except that it has never managed to get face recognition right
  18. [R18] CFCU Community Credit Union 3/5 · US Needs more features, consistency: Missing Touch ID Transactions grouped together (when verifying PayPal, for instance, there are two small deposits which show up on the full web version of transaction history but appear as one transaction in the app)
  19. [R35] CFCU Community Credit Union 5/5 · US Won’t work: I tapped the screen about 550 times before it would take a picture and by then my hand was shaking
  20. [R46] CFCU Community Credit Union 1/5 · US Crashes: Crashes every time a mobile deposit is attempted!

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store