Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
The verdict on

orsa credit union banking

45
User verdict / 100 High confidence Divided

The Orsa Credit Union banking app has experienced a significant decline in user satisfaction following recent updates, with many users reporting critical functionality issues despite a previously high lifetime rating.

4.8★ lifetime (10,496) Free to download since 2012 by Orsa Credit Union updated 2.5 mo ago recent negative 20% 120 reviews across 1 regions
Update Problems Mobile Deposit Login Issues Ease of Use App Stability
5★109
4★15
3★8
2★9
1★24
recent reviews across 1 regions, vs the 4.8★ lifetime average

Recent updates to the Orsa Credit Union banking app have led to widespread user frustration, particularly concerning login issues, broken mobile deposit functionality, and a less intuitive interface. While some users appreciate new features and improved flexibility, the prevalence of critical bugs contradicts the developer's notes about minor bug fixes.

What users like

  • Some users find the app easy to use and appreciate its convenience for checking balances and transferring money.R2R6R10R48
  • The app allows for easy management of external accounts and offers useful spending analytics for some users.R29R54R55
  • Many users praise the excellent customer service from Orsa Credit Union staff, both in branches and over the phone.R5R11R12R14
  • The app provides up-to-the-minute activity and pending transactions, which is helpful for money management.R72R88R106

What users complain about

  • Many users report frequent login issues, including being locked out, difficulty resetting passwords, and the app not accepting credentials.R43R52R59R65
  • Mobile deposit functionality is frequently reported as broken, missing, or difficult to use since the updates.R143R145R148R153
  • The new interface is considered less intuitive and harder to navigate, with important information becoming difficult to find.R13R25R28R31
  • The app frequently crashes, especially after the latest update, making it unreliable.R154R155R156R148
  • Users are frustrated by unwanted marketing push notifications, even when turned off in settings.R16
  • Some users experience issues with debit card locking/unlocking and transferring money between accounts.R7R95

Latest update · v5.3.1

What the developer says changed (the verdict above weighs this against what reviewers report):

New version includes minor bug fixes.

Recurring themes

Update Problems negative
Many recent reviews indicate that the latest app update has introduced significant problems, including a less intuitive interface, broken features like mobile deposit, and general instability. This contradicts the developer's notes about 'minor bug fixes'.R7R8R13R21
Login Issues negative
A recurring problem for users is difficulty logging in, being locked out, issues with password resets, and the app not accepting credentials or requiring frequent re-entry.R43R51R52R59
Mobile Deposit negative
A critical feature, mobile deposit, is frequently reported as non-functional, missing, or extremely difficult to use since the updates, causing significant inconvenience.R143R145R148R153
Ease of Use mixed
While some users find the app easy to navigate and appreciate its convenience for basic tasks, a significant number of recent reviews state the new update has made the app clunky, less intuitive, and harder to find information.R2R6R10R13
App Stability negative
Many users report the app crashes frequently, especially when attempting certain actions like mobile deposits, leading to frustration and unreliability.R148R150R154R155

Who it's for

This app is for existing Orsa Credit Union members who need basic banking functions and are willing to tolerate significant bugs and a potentially frustrating user experience following recent updates R25R26R148. It is not for users who rely heavily on mobile deposit, expect a stable and intuitive interface, or prefer not to deal with frequent login issues R143R43R52.

Evidence note: The recent reviews skew heavily negative, contradicting the high lifetime rating. Many positive reviews are general praise for the credit union itself rather than specific app features, or they predate the problematic updates. The developer's notes mention 'minor bug fixes' but recent reviews indicate major functionality issues.

Frequently asked

Does the Orsa Credit Union app support mobile check deposit?
While the app is intended to support mobile check deposit, many recent reviews indicate this feature is currently broken, missing, or extremely difficult to use, often leading to crashes or an inability to complete deposits R143R145R148.
Are there frequent login problems with the Orsa Credit Union app?
Yes, many users report frequent login issues, including being locked out, difficulty with password resets, the app not accepting credentials, and needing to re-enter information often R43R52R59R65.
Has the user interface changed recently?
Yes, recent updates have changed the user interface, with many users finding it less intuitive, clunky, and harder to navigate compared to previous versions R13R25R26R28.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R2] 5/5 · US New app ( so far so good) more to check out !!: A great app easy to function. deposit , transfer? The app is nice and smooth. Thanks, Orsa.
  2. [R6] 5/5 · US It’s rules: The application is very easy to use.
  3. [R10] 5/5 · US Banking app: The convenience of the app makes my life so much easier, I can check my balance anytime of day or night. Love it!
  4. [R48] 5/5 · US Love app: I have used this app for years now. It has been reliable and very easy to use. Thank you for keeping it simple and easy.
  5. [R29] 5/5 · US Fantastic update!: The new banking app is a huge upgrade. Easy to manage external accounts, send wire transfers, and useful spending analytics.
  6. [R54] 5/5 · US Love the new flexibility!: I love the new app! It’s so much more flexible and faster. It’s so helpful to see joint accounts and that it remembers accounts that you transfer to often.
  7. [R55] 5/5 · US Great new and improved app!: I was excited to check out the new app when it launched . It has had some great improvements and has really upped the standards compared to other banking apps. It has really made things clearer and easier to complete transfers, messages, and so much more! Love it ! Good job CFCU!
  8. [R5] 5/5 · US Thanks: Ashley in Gaylord was very helpful and patient in helping me retrieve my lost log in credentials today. Thank you !
  9. [R11] 5/5 · US CFCU app: I’ve had an account since middle school and have only banked with them since. All good things I have to say about them. Every time I go into the branch near my house they are very welcoming and friendly, feel like family because the same members have worked their for years and have built a good relationship with most of them. I recommend CFCU or any credit union if you don’t have a CFCU
  10. [R12] 5/5 · US CFCU REVIEW: Great people, great service
  11. [R14] 5/5 · US New member: I’ve been a member a little over two months always friendly professional service no long wait for service. Keep up the great job Adrian.
  12. [R72] 5/5 · US Up to the minute activity: The VERY best mobile banking app I’ve ever used, easy to navigate, extremely versatile, a solid money-management tool I use almost every day. Perfecto!!
  13. [R88] 4/5 · US User friendly: I love how easy the app is to use. I can log in and see everything quickly. I really like seeing my pending transactions.
  14. [R106] 5/5 · US Great App. Website still needs work: CFCU app is terrific. Rating would be 5 stars if website was as good. App is more current showing pending transactions and transfers and transactions are much less confusing than website.
  15. [R43] 1/5 · US Terrible app: Always locks me out, even after logging in weekly.
  16. [R52] 2/5 · US New System=Disaster: I have been using this app for a few years and I never really had a issue before with it, but as soon as they changed their new and “improved” system, it refuses to accept my password no matter how many attempts i make to reset my password. a very glitch, unresponsive, and undependable app as of right now.
  17. [R59] 2/5 · US New update ruined app experience: The update on the app is very clunky. Made me reset my username and password. I have more than enough passwords should have given me a option not to absolutely ridiculous All in all app is clunky. Fails logs me out glitches
  18. [R65] 3/5 · US Frustrated: I’m constantly getting locked out
  19. [R143] 3/5 · US Mobile deposit???: Update looks good but I can't mobile deposit at all. I've looked at screenshots of the app and it just doesn't have the mobile deposit option in the sidebar.
  20. [R145] 2/5 · US Ugh.: The old version needed an update for sure, but the new version doesn't have mobile deposit anymore even though it claims it does. Since moving I depend on that so I don't have to drive 40 minutes to the bank. Ugh.
  21. [R148] 1/5 · US Consistently crashes: Very frustrating. The app crashes a lot. Mostly when I try to make a mobile deposit. 4,5, 6 times before I can make deposit. Reading the reviews, this has been ongoing for a long time. I love the convenience when it works.
  22. [R153] 2/5 · US Mobile deposit glitch: For the most part, this app has been great. Recently, there has been a glitch that will not allow me to use mobile deposit. This has been happening for at least a month now. Severely disappointed in the quality of the app
  23. [R13] 3/5 · US I liked the app better before the last update: It would s hard to see what your available balance is now. It was very clear before. Secondly, if you get out of the app and back in the “sign in” is so small you aren’t even sure what to do a first.
  24. [R25] 1/5 · US The new update is Bad: The “new update” App might look visually better to some people but the ease of use and functionality have gotten much worse. Apparently whomever designed this new app didn’t take users’ input and opinion prior to finalizing the design. Don’t like it at all. Hard to find account and other info that were much easier to find in the previous version.
  25. [R28] 1/5 · US New update: The new update is not easy to follow at all. In the app it gets confusing looking back at transactions. I always labeled each transaction so I know where my money was going and why. The new app removed all of my labeled transactions and now I’m not sure what they went to. I do not like the changes this bank is making. Bring back the old app
  26. [R31] 1/5 · US App: The app is no good, you need to make it as simple as the chase app. It’s all zero currently.
  27. [R154] 3/5 · US Useful when it works: Like the other reviewers, the application crashes on me more often than not. Especially when attempting to deposit checks. Please fix this bug.
  28. [R155] 1/5 · US Hate it since update: This app crashes all of the time since the last update. Please fix!
  29. [R156] 1/5 · US Bad since update: I've never had an issue with this app.... Until the latest update. When I log in now, 75% of the time, the app closes. Luckily I have a desktop computer as a backup for access.
  30. [R16] 1/5 · US Stop the spam marketing push notifications: App is flawed. I want account notifications but couldn’t care less about all your marketing messages. I have it turned off in settings but still get them. It’s awful. I expect better.
  31. [R7] 1/5 · US Time for an app update: After a year seems like it’s time for an update. There are times I can’t unlock my debit card. Now I’m having a problem locking my debit card. This is very frustrating and can be an inconvenience.
  32. [R95] 2/5 · US Continuous issue: Perhaps complaining directly to CF employees isn’t the best way to get issues fixed with this app. Over the past year I have made several attempts to transfer money from my account to another members account and it simply doesn’t work. I used to be able to do this without any issues and I came to rely on it frequently. Now I have to either call the bank to make the transfer or dr
  33. [R8] 1/5 · US The app needs fixing: It has been some time since this app would load proper. The developers haven’t done anything recent and I’d like to know if you are going to continue to update this or no?
  34. [R21] 1/5 · US This app is awfull: It used to be so good I could access everything I needed too the recent update ruined the app please fix this I’m all ready thinking about switching banks ! Doesn’t even show I have a debit card etc idk if my account is glitched or what!
  35. [R51] 4/5 · US Frustrated: Have had nothing but problems with this app. I was on the photo with customer service this morning for 30-45 minutes and still couldn’t get into my accounts. Initially I could get in but not sign off. I was asked to delete app and reinstall. After reinstall I couldn’t get in at all. I would get to request a pass code. When I got the code I input it and it would say verifying. Then it w
  36. [R150] 2/5 · US Crash: Every time I open the app it crashes on my iPhone and I have to re-enter everything. Can this be fixed?!?!
  37. [R26] 1/5 · US New update is trash: It’s never been less intuitive than it is now. Also much of your info isn’t there all the time you have to click through menus to find things you never had to before. And the worst is the mobile deposit, went from super easy to super frustrating. Do better CFCU.

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store