Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Dodo Pizza Delivery vs Papa Johns Pizza & Delivery

Dodo Pizza Delivery 4.9★ · Free to download 55
Winner Papa Johns Pizza & Delivery
Papa Johns Pizza & Delivery 4.9★ · Free to download 70

Papa Johns Pizza & Delivery is the better choice for a more reliable ordering experience, despite some app issues, while Dodo Pizza Delivery struggles with consistent service and app functionality.

Full reviews: Dodo Pizza Delivery · Papa Johns Pizza & Delivery

Papa Johns Pizza & Delivery generally offers a more consistent experience with its app and delivery, though users report issues with rewards and promo codes. Dodo Pizza Delivery, despite some positive feedback on food quality, faces significant problems with app functionality, order accuracy, and delivery reliability, compounded by negative sentiment regarding a recent animal welfare controversy.

Head to head

App Functionality & Ease of Use edge: Papa Johns Pizza & DeliveryR3R6R10R11
Dodo Pizza Delivery Dodo Pizza Delivery's app is described as visually appealing and well-made by some users , but many report significant issues. These include pictures not loading R3R11, the app crashing when customizing pizzas R22, promo codes not applying R6, and an inability to deselect or add items to an order . Some users also find it intrusive, forcing reviews R10 or having frequent updates .
Papa Johns Pizza & Delivery Papa Johns Pizza & Delivery's app is generally considered easy to use , but it has frequent bugs. Users report issues with logging in or resetting passwords , the app crashing during ordering , and problems with customizing orders, such as removing toppings . The reward system, 'Papa Dough,' often fails to load R63R67, and delivery instructions sometimes cannot be saved .
Order Accuracy & Delivery edge: Papa Johns Pizza & DeliveryR1R4R13R19
Dodo Pizza Delivery Dodo Pizza Delivery users report significant problems with order accuracy and delivery. Issues include incorrect addresses and delivery times R1, delayed or undelivered orders with no refund R13, and a lack of available couriers R4. Some also mention changes to menu items that are disliked R19. However, others praise fast delivery and hot, delicious food .
Papa Johns Pizza & Delivery Papa Johns Pizza & Delivery generally receives praise for consistent, on-time delivery R71R83 and accurate orders . However, there are instances of cancelled orders without notice R64, delivery services sending orders to the wrong store R104, and issues with the pizza tracker not working .
Food Quality & Menu tieR2R5R8R14
Dodo Pizza Delivery Dodo Pizza Delivery receives high praise for its food quality, with many users calling it delicious and the best pizza R2R5R8R14. Specific items like 'dodsters' and vegan options are highlighted R32. However, some complain about changes to popular items R19 and describe the pizza as greasy and tough .
Papa Johns Pizza & Delivery Papa Johns Pizza & Delivery is consistently lauded for its fresh, high-quality ingredients and delicious pizza R71. Users specifically enjoy the stuffed crust and the overall taste. However, some express disappointment over the removal of certain crust styles and find the food mediocre or too expensive R81.
Price & Value tieR26R32R81R88
Dodo Pizza Delivery Dodo Pizza Delivery is seen as offering good value, with one user noting a breakfast for 620₽ as a good price for St. Petersburg R26. The loyalty system with 'dodcoins' is also appreciated R32.
Papa Johns Pizza & Delivery Papa Johns Pizza & Delivery is praised for its deals and discounts, particularly the $6.99 pairings . However, many users report issues with promo codes and discounts not applying R88R98 or gift cards not working . Some also find the prices to be high after various fees R81.
Customer Service & Support edge: Papa Johns Pizza & DeliveryR1R7R12R13
Dodo Pizza Delivery Dodo Pizza Delivery's customer service receives mixed reviews. Some users report unhelpful responses when trying to change orders or resolve issues R1R13. There's also significant negative feedback regarding a controversy where a courier was allegedly fired for helping a homeless dog, leading to accusations of animal cruelty and poor management R12. Conversely, some users praise good service and friendly staff .
Papa Johns Pizza & Delivery Papa Johns Pizza & Delivery's customer service is described as excellent and super nice by some . However, others report customer service being useless for app issues R63, rude staff , and difficulty contacting stores directly R98. There are also complaints about being unable to use loyalty points when ordering by phone R104.
Pick Dodo Pizza Delivery if

You prioritize potentially great-tasting pizza and are willing to overlook significant app bugs and inconsistent service, or if Dodo Pizza is the only convenient option in your area R2R5R8R14.

Pick Papa Johns Pizza & Delivery if

You value a generally more reliable ordering and delivery experience, even with occasional app glitches, and appreciate consistent food quality and available deals R71R83.

Evidence note: A significant portion of recent Dodo Pizza Delivery reviews are related to a non-app, non-food controversy involving animal welfare, which heavily skews its recent ratings negatively. This has been noted and separated from app/food performance where possible, but it impacts overall user sentiment.

Frequently asked

Are there issues with Dodo Pizza Delivery's app?
Yes, Dodo Pizza Delivery's app frequently has issues such as pictures not loading, promo codes failing to apply, and the app crashing when customizing orders R3R6R11R22.
Is Papa Johns Pizza & Delivery reliable for delivery?
Papa Johns Pizza & Delivery is generally reliable for delivery, with many users reporting quick and on-time service R71R83, though some have experienced cancelled orders without notice or incorrect delivery locations R64R104.
Do promo codes and rewards work well on Papa Johns?
No, many Papa Johns users report issues with promo codes not applying R88R98 and the 'Papa Dough' rewards system frequently failing to load R63R67.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R3] Dodo Pizza Delivery 3/5 · US Images not loading: In the app, images are not loading for almost all items. · translated
  2. [R6] Dodo Pizza Delivery 3/5 · US Bug occurs: Promo code not applied when clicked. · translated
  3. [R10] Dodo Pizza Delivery 1/5 · US App is terrible: It won't close until you leave a review for the order. · translated
  4. [R11] Dodo Pizza Delivery 5/5 · US Excellent app: Everything is good, guys, no issues with the app! Only after the update, item images stopped loading. Hope for a good fix and good mood 💻 · translated
  5. [R1] Dodo Pizza Delivery 1/5 · US OTHER PIZZA, ANY OTHER IS BETTER: Terrible service, impossible to change anything in the order, considering the app itself changed the address! I'm an ordinary school teacher (sorry for the details, a public sector salary), I decided to treat my students at summer school, ordered pizza for MY birthday... The address changed, the delivery time changed... I call/write - they answer, but either the order isn't visible, or something else. · translated
  6. [R4] Dodo Pizza Delivery 1/5 · US No couriers: Today I encountered a situation where there were simply no couriers, and the app suggested making an order for pickup. For such large delivery services, situations like these are simply shameful. · translated
  7. [R13] Dodo Pizza Delivery 1/5 · US My worse nightmare dodo pizza wuse Abuja: I had a really bad experience with this branch at wuse My order was delayed, and never arrive I ordered around 9:40mp and this is 1:48am am yet to receive my order and they ask me to pay which I did but I didn’t get my order Funny enough this is not the first time What made it worse was the poor customer service, no proper apology or effort to fix th
  8. [R19] Dodo Pizza Delivery 1/5 · US BRING BACK THE MEAT PIZZA: What have you done to the meat pizza? It's all ketchup. · translated
  9. [R2] Dodo Pizza Delivery 5/5 · US Thanks Dodo: In all cities, we order Dodo pizzas for our athletes! Thank you! · translated
  10. [R5] Dodo Pizza Delivery 5/5 · US Dodo in Moscow, Berezovaya Alley: Everything was very delicious! · translated
  11. [R8] Dodo Pizza Delivery 5/5 · US Well done: We've been ordering from Dodo for years, well done guys)) They've maintained the quality of their delicious treats for a long time ❤️ Thank you)) · translated
  12. [R14] Dodo Pizza Delivery 5/5 · US Top-notch: As always, everything is delicious. · translated
  13. [R26] Dodo Pizza Delivery 5/5 · US Wonderful breakfast: I customized my omelet (chicken, bacon, pickled cucumber, mozzarella cheese), cheesecakes, and Latte (a bit bitter for my taste). All for only 620₽. For St. Petersburg, that's a good price. · translated
  14. [R32] Dodo Pizza Delivery 5/5 · US Everything delicious here: The best pizzeria with fast couriers, as well as a convenient loyalty system and Dodcoins, nothing to complain about!) Very delicious pizzas and especially Dodsters. · translated
  15. [R81] Papa Johns Pizza & Delivery 3/5 · US When did this get so expensive: $20 for a medium pepperoni and brownies(using papa deals $6.99 per and $3 papa cash) once they are done with all the random fees. Normally I’d get chicken and onion but they are charging an extra $2 for chicken. If this wasn’t a pregnancy craving I would have just gotten a pizza door dashed from a good pizza from a wood fire place for that price.
  16. [R88] Papa Johns Pizza & Delivery 1/5 · US Promos: I have good promo coupons but the app isn’t letting me use them. Please look into your site and improve. Thanks!
  17. [R7] Dodo Pizza Delivery 1/5 · US Undesirable couriers: They refused to hide personal data. · translated
  18. [R12] Dodo Pizza Delivery 3/5 · US They hurt dogs!: I hope no more dogs will be hurt anywhere by you! 😥 · translated
  19. [R22] Dodo Pizza Delivery 1/5 · US Crashes when creating any half-and-half pizza. · translated
  20. [R64] Papa Johns Pizza & Delivery 1/5 · US The app and this particular store are terrible.: I scheduled an order for delivery, got no call or email and my order was cancelled with no notice. Now I have 8 people who have been waiting hours for lunch and I had to place the order again after going through automated menus and waiting on hold. It’s an absolute nightmare.
  21. [R71] Papa Johns Pizza & Delivery 5/5 · US Good stuff: Taste so good, always ready on time
  22. [R83] Papa Johns Pizza & Delivery 5/5 · US Always on time: I work across the street and they never let me down
  23. [R104] Papa Johns Pizza & Delivery 1/5 · US Bad service: Unable to order delivery anymore cause the service they use keeps sending my orders all the way to mandeville instead of the picayune store. So I have to call in and order for delivery and I am unable to use my points if ordering on the phone. That’s so stupid and inconvenient!!
  24. [R63] Papa Johns Pizza & Delivery 3/5 · US WHY CANT I EVER OPEN MY REWARDS: I have been ordering since September each time it tells me I have earned papa dough but it never loads always says " failure to load" customer service is useless FIX THE APP!!!!!
  25. [R67] Papa Johns Pizza & Delivery 1/5 · US Papa dough: Your papa dough always reads error and I don’t know how many pizzas I bought from you, but I know I should have a good amount of rewards. Fix your app already
  26. [R98] Papa Johns Pizza & Delivery 2/5 · US Discounts Don’t Always Apply: Several times I have received good offers via email or text message. When l go to Papa Johns website; l get messages informing me promised discount is unavailable. And good luck contacting the Papa Johns location preparing your order! There- l receive, ‘You have to order online.’ I end up paying full price- no discount. Disappointing experience that sadly occurs often

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store