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Updated July 2026 · real, multi-region App Store reviews
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The verdict on

Dodo Pizza Delivery

55
User verdict / 100 High confidence Divided

Dodo Pizza Delivery generally receives high praise for its food quality and fast service, but recent user reviews highlight significant app stability issues, unfulfilled orders, and a major controversy regarding the company's handling of a situation involving a stray dog.

4.9★ lifetime (34,422) Free to download since 2019 by Dodo Brands International DMCC updated 0.2 mo ago recent negative 48% 120 reviews across 4 regions
Food Quality App Performance Delivery & Orders Customer Service & Staff Removed Menu Items
5★154
4★7
3★15
2★7
1★156
recent reviews across 4 regions, vs the 4.9★ lifetime average

Dodo Pizza Delivery is a free app for ordering pizza and other food items, known for its quick delivery and tasty offerings. However, recent updates have introduced numerous bugs, including image loading failures and app crashes, while a public relations crisis has led to widespread negative sentiment and boycotts.

What users like

  • Food is consistently described as tasty and high-quality, with good variety.R4R6R16R24
  • Delivery is often fast and efficient, with positive comments about couriers.R2R10R21R23
  • The app interface is generally considered convenient and user-friendly.R7R29R40R48
  • Customer service and in-store staff receive positive mentions.R1R3R7R19

What users complain about

  • The app frequently experiences bugs, including images not loading, crashes, and freezing.R8R12R18R29
  • Users report issues with unfulfilled orders, delayed deliveries, and incorrect items, with poor customer service in some cases.R9R20R27R34
  • There is significant negative sentiment and boycotts due to a controversy involving the company's handling of a stray dog and a courier.R73R77R79R80
  • Users are frustrated by persistent app notifications, even when the app is closed, and frequent updates.R15R50R58R275
  • Some popular menu items have been removed, leading to customer disappointment.R17R59R65R305
  • Promotional codes are often delivered at inconvenient times, leading to missed opportunities for discounts.R22
  • There are limitations in app functionality, such as inability to tip or customize half-and-half pizzas.R67R287

Latest update · v26.13.0

What the developer says changed (the verdict above weighs this against what reviewers report):

We’ve cleaned things up in the app: fixed bugs and improved stability, so nothing gets in the way of tasty summer plans.

Recurring themes

App Performance negative
Many users report the app is buggy, with issues like images not loading, freezing on dynamic island, crashing, and generally being unstable. This contradicts the developer's claim of 'fixed bugs and improved stability' in the latest update.R8R12R18R29
Delivery & Orders mixed
While many praise fast and efficient delivery, a significant number of recent reviews highlight problems with delayed or unfulfilled orders, incorrect items, and issues with promo codes not applying. Some also report a lack of couriers.R9R10R20R27
Food Quality positive
The food, especially pizza, is consistently described as delicious, high-quality, and fresh.R4R6R16R24
Customer Service & Staff mixed
Many users praise the staff and couriers for being kind and efficient. However, there are serious complaints about poor customer service regarding order issues and a major controversy regarding the company's treatment of a courier and a stray dog, leading to accusations of inhumane behavior and calls for boycotts.R1R2R3R7
Removed Menu Items negative
Several reviewers express strong disappointment and demand the return of specific menu items, such as 'Slush', 'Dendwich', and 'Spicy Dodster'.R17R59R65R305

Who it's for

This app is for individuals who prioritize tasty pizza and fast delivery, and who are willing to overlook occasional app glitches or are not deterred by recent company controversies R4R6R10R16. It is not for users who expect a perfectly stable app experience, rely heavily on specific removed menu items, or are concerned about the company's public relations issues R8R17R73.

Evidence note: The recent reviews skew heavily negative (0.481 recent-negative) due to a significant number of one-star ratings related to a specific controversy (the 'Dodobonya' incident). This skews the overall sentiment lower than the lifetime rating of 4.91. The positive points are well-supported by numerous 5-star reviews, but the negative points, especially regarding app stability and the controversy, are also very prevalent in the recent sample.

Frequently asked

Are there issues with the Dodo Pizza app's stability?
Yes, many recent reviews indicate that the Dodo Pizza app frequently experiences bugs, including images not loading, freezing, and crashing, despite developer claims of bug fixes R8R12R18R29.
Is Dodo Pizza delivery reliable?
Delivery is often praised for being fast and efficient R10R21, but some users have reported significant issues with delayed or unfulfilled orders and incorrect items R9R20R27.
Has Dodo Pizza removed popular menu items?
Yes, several reviewers express disappointment over the removal of popular items like 'Slush', 'Dendwich', and the 'Spicy Dodster', requesting their return R17R59R65R305.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 5/5 · US Recommend: Nice food
  2. [R6] 5/5 · US Recommend: Very tasty, thank you very much. · translated
  3. [R16] 5/5 · US Everything is perfect: the pizza is delicious, there's a lot of topping, and the crust is crispy. Everything is excellent, a good establishment. · translated
  4. [R24] 5/5 · US Pizza: I tried the new "Pesto" pizza, it's delicious. · translated
  5. [R2] 5/5 · US Title: A very good, kind, and positive courier, give him a bonus. · translated
  6. [R10] 5/5 · US As always, fast and delicious: Thank you for the fast and delicious deliveries. · translated
  7. [R21] 5/5 · US Enjoy your meal!: Wonderful pizza, very nice and fast delivery! The courier is simply adorable. · translated
  8. [R23] 5/5 · US Best pizza!: Favorite place! We only eat pizza there! Always fast, polite, and delicious! · translated
  9. [R7] 5/5 · US The best app: The interface is simply wonderful, easy to order and use. Support is also top-notch! 🍕🍕 Thanks to the developers! · translated
  10. [R29] 5/5 · US Great app: Everything is good, guys, zero questions about the app) Only after the update, images of items stopped loading. Hope for a good fix and good mood 💻 · translated
  11. [R40] 5/5 · US Cool app: Visually well-made, with various animations. What's good in our country are mobile apps; this is really cool, so 5 stars for that 🥛 · translated
  12. [R48] 5/5 · US 5 stars: The app is very convenient! · translated
  13. [R1] 5/5 · US Dodo: Kasiyer ela hanım çok tatlıydı her zaman geleceğim
  14. [R3] 5/5 · US The best: The best service in Krasnodar! We always choose you✨ · translated
  15. [R19] 5/5 · US Choppa: Awesome service
  16. [R8] 3/5 · US Glitches: It froze on the dynamic island after closing the app. I barely managed to remove it on the third try. · translated
  17. [R12] 3/5 · US Glitch: When selecting a pizza and tapping, the large images of the pizza are not visible, only the "customize ingredients" sticker and size selection. Visually, the pizza can only be seen in the thumbnails in the menu, but full-screen images do not open. No, I need to update the app, it's already updated. No, my VPN is not on. I'm just saying this in case you decide to blame the customer for your glitch. · translated
  18. [R18] 1/5 · US Not working: Stopped working on iPhone. · translated
  19. [R9] 1/5 · US Dissatisfied with the Winx collaboration: I'm explaining the situation for my one-star review. I ordered a Winx pizza, expecting a keychain. I drove from the center of Rostov, from Lenina to Nakhichevan. I arrive, and there are no keychains, even though the order was already placed and it said there were keychains. So explain this, we're burning our gas, there are gas problems everywhere and price increases, we're spending our money to get what we want. · translated
  20. [R20] 1/5 · US OMG: They didn't bring the potatoes. · translated
  21. [R27] 1/5 · US ANY OTHER PIZZA IS BETTER: Terrible service, it's impossible to change anything in the order, considering that the app itself changed the address! I'm a regular school teacher (sorry for the details, a public sector salary), I decided to treat my students at summer school, ordered pizza for MY birthday... The address changed, the delivery time changed... I call/write - they answer, but either the order isn't visible, or something else... · translated
  22. [R34] 1/5 · US No couriers: Today I faced a situation where there were simply no couriers and the app offered to place an order for pickup. For such large delivery services, situations like this are simply a disgrace. · translated
  23. [R73] 1/5 · US Hypocrites: To fire someone for helping a homeless creature, and after public outcry, continue to defend the one who fired them... you can all just run into a wall together. · translated
  24. [R77] 1/5 · US Dodo Pizza promotes animal cruelty: The worst establishment. The pizza is greasy and tough. Dodo Pizza management encourages the killing of homeless animals. · translated
  25. [R79] 1/5 · US Horror, poor dog: I hope you fire that evil woman! · translated
  26. [R80] 1/5 · US For Dodobonya!: For Dodobonya! · translated
  27. [R15] 1/5 · US Are you kidding me: Remove the order rating notification from the top of the screen; even if the app is closed, it still hangs there, incredibly annoying. · translated
  28. [R50] 1/5 · US App is trash: It won't close until you leave a review for the order. · translated
  29. [R58] 1/5 · US Integration: I recommend developers integrate large items into the intergluteal space for aggressively hijacking sound from another app. Hijacking for silence. Geniuses! · translated
  30. [R275] 3/5 · GB Great Pizza - daily app updates ???: Feels like there is an app update EVERYDAY. Sort it out Devs, get it right and publish the app please, constant updates does not give confidence to users
  31. [R17] 2/5 · US BRING BACK THE SLUSH!! Please!!!: Bring back this brilliant idea. · translated
  32. [R59] 1/5 · US BRING BACK THE MEAT PIZZA: What have you done to the meat pizza, it's all ketchup. · translated
  33. [R65] 1/5 · US 1 - To the point: You dared to remove the best snack - the spicy Dodster, without even asking if it was ready to leave. When you bit into it, you could really taste the perfect spicy sauce that heated up the jalapeños. Anyway, I'm giving you a week to bring it back, otherwise I'll have to intervene. · translated
  34. [R305] 3/5 · CA BRING BACK DANDWICH: BRING BACK DANDWICH, it's the best food, very tasty and filling, everyone loves it, please bring it back. · translated
  35. [R22] 1/5 · US Don't give me a single promo code: A puzzle. On Monday I'm very hungry, I want to order pizza. On Tuesday I don't want pizza/don't have money. On Wednesday I'm very hungry and ready to order or even go get pizza myself. Question: what day do you think Dodopizza will give me a huge one-day discount on an order? Please, never send me any more discounts, you send them at the most inappropriate time. · translated
  36. [R67] 3/5 · US App issue: Cant tip through app
  37. [R287] 3/5 · GB Good app with limitations: I love Dodo Pizza - started ordering from here during lockdown, and we love that we can see the chefs preparing our food over a live stream. The vegan overlord is great, as it means we have a good range of options for a large family of meat eaters, vegetarians & vegans. The app is clean and simple to use, photos of the food are good. Only problem with the app is that y

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store