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Updated July 2026 · real, multi-region App Store reviews
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Is it worth paying for

Dodo Pizza Delivery

40
Value score / 100 Worth paying? No Skip it

Dodo Pizza Delivery offers a convenient way to order pizza, with many users praising its speed and food quality, but it is plagued by significant app glitches and customer service issues, especially regarding order accuracy and refunds.

Free to download seen up to $159 4.9★ lifetime (34,761) since 2019

Dodo Pizza Delivery is a free app for ordering pizza, with users frequently commending its fast delivery and tasty food R5R16. However, the app suffers from numerous technical problems, including freezing, images not loading, and order duplication R4R18R47, alongside serious customer service complaints about delayed or missing orders and unhelpful support R4R61.

Free vs paid

The app is free to download and use for ordering food, with the only mentioned 'price point' being a high figure that likely represents a large order rather than a subscription or in-app purchase. Users can order food and experience the delivery service without any explicit paywalls for features . However, some users have reported being charged for duplicated orders or not receiving refunds for missing items R4R61.

Value complaints

  • Users have been charged for duplicated orders and not received refunds, leading to significant financial frustration.R4
  • Customers have paid for orders that were never delivered and did not receive refunds.R61

Where it delivers

  • Many users consistently praise the food for being delicious, hot, and having good quality ingredients.R5R10R12R16
  • The delivery service is frequently highlighted as fast and efficient, with many positive comments about couriers.R5R8R16R27
  • The app's interface is often described as convenient, user-friendly, and visually appealing.R13R35R46R54
  • Some users appreciate the customer support and service they received.R7R9R13R25
Worth paying if

It is worth ordering from Dodo Pizza if you prioritize quick delivery and generally good food quality, and are willing to risk potential app issues or customer service problems R5R16.

Skip / stay free if

You should skip Dodo Pizza if you expect a flawless app experience, reliable order accuracy, or responsive customer support for issues like incorrect charges or missing items R4R18R61.

Evidence note: The reviews show a strong bimodal distribution: many 5-star reviews praising food and delivery, and many 1-star reviews detailing app bugs, order issues, and a significant number of reviews related to a controversial incident involving a dog and a courier, which heavily skews recent negative sentiment.

Frequently asked

Are there frequent app updates for Dodo Pizza Delivery?
Yes, some users have reported that the app has updates almost every day, which can be frustrating and does not inspire confidence R276.
Does Dodo Pizza Delivery have issues with images loading in the app?
Yes, several users have reported problems with images not loading for menu items and positions within the app R18R35R47R55.
Can I customize my pizza in the Dodo Pizza app?
While the app generally allows customization, one user noted a limitation where you cannot deselect or add items when building a half-and-half pizza R288.
Does the Dodo Pizza app have an order tracker?
The app does not appear to have an order tracker similar to other delivery services like Domino's, which some users would find to be an improvement R293.
Are there problems with promo codes in the Dodo Pizza app?
Yes, one user reported a bug where promo codes would not apply when pressed R59.
Can I tip through the Dodo Pizza app?
One user explicitly stated that they could not tip through the app R73.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R4] 1/5 · US Terrible, laggy app: The order duplicated, the second one showed as canceled, but in the end they still sent 4 pizzas instead of two and charged me for all 4. Support tormented me for an hour and ultimately didn't refund the money. I will never order again, and it's not even worth mentioning that the quality of the pizza has significantly worsened over the last year. It was tasty a year ago, now no matter what pizza I order, · translated
  2. [R61] 3/5 · US My worse nightmare dodo pizza wuse Abuja: I had a really bad experience with this branch at wuse My order was delayed, and never arrive I ordered around 9:40mp and this is 1:48am am yet to receive my order and they ask me to pay which I did but I didn’t get my order Funny enough this is not the first time What made it worse was the poor customer service, no proper apology or effort to fix th
  3. [R5] 5/5 · US Thank you: Fast and tasty, thank you · translated
  4. [R10] 5/5 · US Recommend: Nice food
  5. [R12] 5/5 · US Recommend: Very tasty, thank you very much · translated
  6. [R16] 5/5 · US As always, fast and delicious: Thank you for the fast and delicious deliveries · translated
  7. [R8] 5/5 · US Title: Very good, kind, and positive courier, give him a bonus · translated
  8. [R27] 5/5 · US Enjoy your meal!: Wonderful pizza, very nice and fast delivery! The courier is simply adorable. · translated
  9. [R13] 5/5 · US The best app: The interface is simply wonderful, easy to order and use. Support is also top-notch! 🍕🍕Thanks to the developers! · translated
  10. [R35] 5/5 · US Great app: Everything is good, guys, no questions about the app) Only after the update, images of items stopped loading. Hope for a good fix and good mood 💻 · translated
  11. [R46] 5/5 · US Cool app: Visually well-made, various animations. What's good in our country are mobile apps, it's really cool, 5 stars for that 🥛 · translated
  12. [R54] 5/5 · US 5 stars: The app is very convenient! · translated
  13. [R7] 5/5 · US Dodo: Kasiyer ela hanım çok tatlıydı her zaman geleceğim
  14. [R9] 5/5 · US The best: The best service in Krasnodar! We always choose you✨ · translated
  15. [R25] 5/5 · US Choppa: Awesome service
  16. [R276] 3/5 · GB Great Pizza - daily app updates ???: Feels like there is an app update EVERYDAY. Sort it out Devs, get it right and publish the app please, constant updates does not give confidence to users
  17. [R18] 3/5 · US Glitch: When selecting a pizza and tapping it, large images of the pizza are not visible, only the "customize ingredients" sticker and size selection. You can only see the pizza visually in the thumbnails in the menu, but full-screen images don't open. No, I don't need to update the app, it's already updated. No, my VPN is not on. I'm just saying this in case you decide to blame the customer for your glitch. · translated
  18. [R47] 3/5 · US Images not loading: In the app, images are not loading for almost all items · translated
  19. [R55] 5/5 · US Your app is broken: Images are not loading, the language is taken from phone settings. You need to return the language switch to the settings · translated
  20. [R288] 3/5 · GB Good app with limitations: I love Dodo Pizza - started ordering from here during lockdown, and we love that we can see the chefs preparing our food over a live stream. The vegan overlord is great, as it means we have a good range of options for a large family of meat eaters, vegetarians & vegans. The app is clean and simple to use, photos of the food are good. Only problem with the app is that y
  21. [R293] 3/5 · GB Easy to use: A straightforward, easy to use app. It could be improved with an order tracker similar to Domino’s.
  22. [R59] 3/5 · US Bug occurs: Promo code is not applied when clicked · translated
  23. [R73] 3/5 · US App issue: Cant tip through app

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store