Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

Omio vs Skyscanner Flights & Travel

Omio 4.9★ · Free to download 75
Winner Omio
Skyscanner Flights & Travel 4.8★ · Free to download 65

For a more reliable travel booking experience with better customer support, choose Omio.

Full reviews: Omio · Skyscanner Flights & Travel

Omio generally provides a more comprehensive and user-friendly experience for booking travel in Europe, despite some negative reviews about customer service. Skyscanner, while popular for flight searches, has faced criticism for unreliable pricing and app performance issues.

Head to head

features edge: OmioR5R20R62R64
Omio Omio excels in offering a wide range of travel options and pricing in one place, making it easy to find routes.
Skyscanner Flights & Travel Skyscanner connects users to various flight options but has been criticized for not showing all available flights and having unreliable pricing.
ease of use edge: OmioR2R32R82R91
Omio Users find Omio user-friendly, although some report occasional glitches.
Skyscanner Flights & Travel Skyscanner has faced complaints about app freezes and a confusing interface post-update.
reliability edge: OmioR7R40R70R112
Omio Omio has been noted for its issues with real-time updates and customer service during travel disruptions.
Skyscanner Flights & Travel Skyscanner users report problems with unreliable pricing and booking sources, leading to frustration.
price/value edge: OmioR5R37R64R118
Omio Omio is often seen as providing good value for booking multiple transport types in one app.
Skyscanner Flights & Travel Skyscanner users have noted that advertised prices can be misleading, leading to higher final costs.
support tieR19R40R61R112
Omio Customer support for Omio has been heavily criticized, with users reporting difficulty in getting help.
Skyscanner Flights & Travel Skyscanner also has complaints about customer service, particularly regarding issues with third-party bookings.
Pick Omio if

you want a comprehensive travel app that covers multiple transport options in Europe and can handle bookings in one place.

Pick Skyscanner Flights & Travel if

you are primarily looking for flight deals and are comfortable navigating potential pricing discrepancies.

Evidence note: While Omio has a higher lifetime rating, recent reviews have highlighted significant customer service issues. Skyscanner has a larger user base but faces ongoing complaints about app performance and reliability, particularly in recent updates.

Frequently asked

Which app is better for booking train tickets in Europe?
Omio is generally preferred for booking train tickets in Europe, as users appreciate its ability to find various routes and prices in one place, despite some complaints about customer service R5R20.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R5] Omio 5/5 · US One Stop Shop: This app is great. It always finds every possible route in one place and the best prices.
  2. [R20] Omio 5/5 · US One app for all European travel !7!: This app is easy to use and even cheaper than direct websites. All travel in one place.
  3. [R62] Skyscanner Flights & Travel 5/5 · US Great App: I recently discovered Skyscanner while planning a trip to Europe. I love that it connects you to so many options for flights, accommodations, tours, etc. and all your confirmation info, pin #, receipts, correspondence, etc., is all in one spot.
  4. [R64] Skyscanner Flights & Travel 2/5 · US Usually great, but some frustrating caveats: I’ve found great airfare with Skyscanner before, but a frustrating issue I run into is the fares shown in the search look very promising, but when I click on that flight, all of a sudden the price of fares doubles. It’s very annoying and feels like a bait and switch.
  5. [R2] Omio 5/5 · US The best app !: I was able to book all my train travel thru Germany and Czech perfectly and fast!
  6. [R32] Omio 4/5 · US So easy!: Very easy to maneuver and book tickets.
  7. [R82] Skyscanner Flights & Travel 1/5 · US Keeps freezing: I don’t typically take the time to leave a review, but I’ve honestly been so annoyed by this app that I feel it’s only justified. Every time I try to use this freaking app it freezes on me and then I have to delete it and reload it. the website may be good. The app is a giant piece of garbage.
  8. [R91] Skyscanner Flights & Travel 1/5 · US New update is horrible: I’ve used this site for years. Always been easy to use new update is not user friendly. And the back button doesn’t work just freezes or makes you start over. Fire the team that did this to your site.
  9. [R7] Omio 1/5 · US Total scam: If anything goes wrong with your journey , like cancelations or schedule changes , the app will not reflect the schedule changes. If you contact customer service , help is non existing . Save yourself time and the hassle . Book directly , don’t use this app it’s useless . (If anything goes wrong )
  10. [R40] Omio 1/5 · US DO NOT USE THIS APP: Customer service is garbage. Even the train company say to never use Omio. Customer service is garbage . We had a train cancelled from Berlin to Prague and the CS agent said there was nothing they could do; gave us a refund form to fill out online and book another train last minute which cost us $650. Turns out the train operator said we could’ve simple hopped on another train
  11. [R70] Skyscanner Flights & Travel 1/5 · US DO NOT TRUST BUDGET AIR: I booked through SkyScanner and unfortunately, they include Budget Air which is a scam company. Look up their reviews. All one stars. I reached out to support and told them not to reach out to Budget Air, and they did the exact opposite. I hardly write reviews, but this is crazy. I booked through Budget Air, only to find out they canceled my flight without my consent the s
  12. [R112] Skyscanner Flights & Travel 1/5 · US Bad airline ticket sources - GO TO GATE: Skyscanner does not authenticate their airline ticket sources, for instances, we selected website GO TO GATE to purchase Azul Airline ticket and GO TO GATE website NEVER issues a confirmation number for an Azul flight. Ticket counter agent needed this information for check in, GO TO GATE issues an “Order” number not valid at airline check-in.
  13. [R37] Omio 1/5 · US Extra fees and price markup: Direct operator was cheaper. Only after booking learnt that fees are not refundable
  14. [R118] Skyscanner Flights & Travel 1/5 · US Always changes: Whenever you find a flight, when you go to finalize it’s instantly not the same price and they say, airlines frequently change prices but it’s always lower.
  15. [R19] Omio 1/5 · US Zero customer support: Phone and chat support nonexistent
  16. [R61] Skyscanner Flights & Travel 1/5 · US SCAM WEBSITE: Skyscanner lets scam third party websites onto the platform I just got scammed and when I tried to write sky scanner the skyscmner “help “ part of the website made it IMPOSSIBLE to send my complaint…Skyscanner platform wouldn’t let me send the 4 pieces of proof showing how the website Skyscanner sent me to, SKY TOURS, and this I was SCAMMED. Btw SKYTOURS, three phone numbers, all fa

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store