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Updated July 2026 · real, multi-region App Store reviews
Head-to-head

STCU Mobile Banking vs Ent Mobile Banking

STCU Mobile Banking 4.9★ · Free to download 65
Winner STCU Mobile Banking
Ent Mobile Banking 4.8★ · Free to download 50

STCU Mobile Banking has a slight edge over Ent Mobile Banking due to fewer widespread critical issues with its core banking functions, despite both apps suffering from recent negative updates.

Full reviews: STCU Mobile Banking · Ent Mobile Banking

Both STCU Mobile Banking and Ent Mobile Banking have experienced significant user dissatisfaction following recent updates, leading to widespread complaints about login issues, mobile deposit failures, and reduced functionality. While STCU struggles with mobile deposits and login glitches, Ent's recent merger and app overhaul have resulted in a more drastic decline in usability, with users reporting broken core features and a confusing interface.

Head to head

Features tieR9R11R14R17
STCU Mobile Banking STCU users appreciate features like setting up multiple checking accounts with scheduled deposits and withdrawals R11, and a generally easy-to-use interface R17. However, some users report limitations on monthly transfers R9 and a lack of Zelle integration R14. Recent updates have removed the ability to see available credit card balances, which is a significant drawback for some .
Ent Mobile Banking Ent users praise features like spending analysis and Card Controls . However, recent updates have removed the 'quick balance' feature and made transfers more complex, increasing the number of steps required . Users also report issues with seeing pending charges and a lack of dark mode .
Ease of Use edge: STCU Mobile BankingR6R17R18R24
STCU Mobile Banking STCU is generally considered easy to use and navigate by many R17. However, recent updates have led to complaints about a confusing new design R33, the removal of landscape/split screen functionality R18, and difficulties managing both personal and business accounts within the same app R6R24.
Ent Mobile Banking Ent's previous app was described as simple and easy to navigate . However, the new update has made the app overly complex, requiring more steps for common actions like paying bills or transferring money . Users find the new UI layout awful and not intuitive .
Reliability edge: STCU Mobile BankingR4R13R15R16
STCU Mobile Banking STCU users frequently report issues with mobile deposit functionality, stating it often doesn't work R4R15R16R21. Login problems are also common, including being logged out automatically R22, needing to verify the device repeatedly R40R56, and the app being unusable for days R13. Some users experience crashing R27 and the app getting stuck on a white screen R31. There are also concerns about real-time balance accuracy .
Ent Mobile Banking Ent's new app is plagued with reliability issues, with users reporting constant freezing , crashing , and the app being entirely unusable for core functions like viewing payments or transferring money . The quick balance widget often doesn't update , and pending transactions are delayed . Some users cannot access their accounts due to permission issues or password rejections .
Price/Value tieR5R11R23R39
STCU Mobile Banking STCU is praised for having no fees R23 and offering competitive interest rates on loans and credit cards R5R39. Users also appreciate the low one-time membership fee R11.
Ent Mobile Banking Ent is also a credit union, implying similar value benefits to STCU. Users express satisfaction with Ent as a credit union . No specific pricing complaints or praises are noted regarding the app itself, beyond the general credit union benefits.
Support edge: STCU Mobile BankingR2R5R8R29
STCU Mobile Banking STCU receives high praise for its excellent customer service, with employees described as helpful, courteous, and quick to resolve issues R2R5R8R29. However, some users report zero response when trying to contact support for app issues and a lack of weekend support for system outages .
Ent Mobile Banking Ent also has a strong reputation for customer service, with users finding call center personnel helpful and professional . However, the 'start a chat' support function within the new app is reported to be non-functional .
Pick STCU Mobile Banking if

Pick STCU Mobile Banking if you prioritize strong customer service and a generally functional app, even with some known issues like mobile deposit glitches and login annoyances R2R5R8R15. It's also a good choice if you appreciate a credit union with no fees and good loan rates R5R23R39.

Pick Ent Mobile Banking if

Pick Ent Mobile Banking if you are an existing Ent member who is willing to navigate a recently updated app that has significant usability issues and missing features, hoping for future improvements . You might find value if you appreciate their customer service and are not heavily reliant on the app's more problematic features .

Evidence note: Both apps have a high lifetime rating, but recent reviews for both are heavily skewed negative, indicating significant issues with recent updates. The comparison primarily reflects these recent user experiences. The free-to-download nature means all users have access to the full app, so there's no free-vs-paid asymmetry.

Frequently asked

Are there issues with mobile deposits in these apps?
Yes, STCU Mobile Banking users frequently report that mobile deposits do not work, often displaying an error message R4R15R16R21. Ent Mobile Banking also has reports of remote deposits being unavailable due to 'maintenance' .
Do these apps have login problems?
Both apps have reported login problems. STCU Mobile Banking users experience being logged out automatically R22, needing to verify their device repeatedly R40R56, and the app being unusable for days R13. Ent Mobile Banking users report slow login times and issues with password rejections .
Which app has better customer support?
STCU Mobile Banking generally receives higher praise for its customer service, with users consistently describing employees as helpful, courteous, and quick to resolve issues R2R5R8R29. Ent Mobile Banking also has positive feedback for its call center personnel , but its in-app chat support is reported to be non-functional .
Have recent updates negatively impacted these apps?
Yes, both apps have been significantly impacted by recent updates. STCU Mobile Banking users report issues like removed features , a confusing new design R33, and increased bugs R10R27R31. Ent Mobile Banking's recent update, tied to a merger, has led to widespread complaints about a horrible, complex, and unintuitive interface, broken core functions, and missing features .

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R9] STCU Mobile Banking 3/5 · US Limited mobile transfers, otherwise it’s the best!: My one and only complaint is that the amount of transfers you can make in a month from your device is limited. Otherwise the app as a whole is efficient, easy to use, and getting support or help is so easy!
  2. [R11] STCU Mobile Banking 4/5 · US Saving Money: I preface this with the understanding that a lot of my money managing is created easier by the way my budget is set up, but! ; I was able to set up 3 separate checking accounts, each with scheduled deposits and withdrawals that I can manage right from the app! And I only had to pay a one time 10$ membership fee! This sets up my finances to provide for my family, save my money, ( and
  3. [R14] STCU Mobile Banking 4/5 · US $trans: I wish I could use Zelle with my account.
  4. [R17] STCU Mobile Banking 5/5 · US Mobile Banking: So easy to use and all the information you need in one place
  5. [R6] STCU Mobile Banking 3/5 · US Login needs some work: You need to incorporate Apple’s password into your login. I don’t want biometric because I have two different logins. One personal and one business. So I don’t want to log into the same one everytime. What I do want is for the app to tell Apple that I am trying to log on to STCU.org so that the keyboard prompts me to use one of the two passwords I have saved in Apple passwor
  6. [R18] STCU Mobile Banking 3/5 · US Satisfactory Banking Interface App: Generally, the app does what it should, allowing me track and conduct transactions across my various accounts. I appreciate the ease of the Bill Pay function. I do not appreciate the removal of the landscape/split screen functionality, which was very useful when working with this app and my various finance management apps.
  7. [R24] STCU Mobile Banking 3/5 · US Inconvenient: Great app for personal banking. The only down side is that a business account needs a separate login. For a small business owner this is very inconvenient. You can add the business account as an external account but the app doesn’t allow you to do any payments or transfers. Basically you can’t preform any money management without logging out and signing into the other account. It wou
  8. [R4] STCU Mobile Banking 2/5 · US It’s okay: It’s nice to see how much you have but mobile deposit doesn’t work majority of the time
  9. [R13] STCU Mobile Banking 1/5 · US Login issues over and over: Every few months this app won’t let me login. My account and password info are correct because I can log in on my computer. This app is unusable for days and then will mysteriously start working again. I’m looking for a new bank because this issue continues to come up.
  10. [R15] STCU Mobile Banking 3/5 · US Decent and Clean app: Mostly all good things to say. Mobile deposit glitches a bunch though and there is no easy way to see your member number. *facepalm. Overall not a bad app.
  11. [R16] STCU Mobile Banking 1/5 · US Fix your app: The mobile deposit doesn’t work for checks, it always says error and haven’t been able to deposit a single check without having to go in. It also will not let me log into my wife’s account with linking it to the app for whatever reason, probably the worst app I’ve used for banking
  12. [R5] STCU Mobile Banking 5/5 · US Helpful and courteous: I have used Spokane teachers credit union to pay off a vehicle and also the credit card that has superb rating and interest rate rates. In addition to the rate, even traveling abroad makes it easy anytime I have an issue. I give them a call. They answer the phone and so I’ve had nothing but good responses
  13. [R23] STCU Mobile Banking 5/5 · US Best bank ever: No fees! Amazing!
  14. [R39] STCU Mobile Banking 5/5 · US Great local CU: Great local credit union pulled all my out of state financing to STCU to keep it local. Gave me great RV rates at less than 5% and great motorcycle rates at less than 8% down from 15%. Love the service and people.
  15. [R2] STCU Mobile Banking 5/5 · US Excellent: Excellent employees
  16. [R8] STCU Mobile Banking 4/5 · US Excellent staff: I just love the people at STCU. They are always helpful and resolve things quite quickly. I would recommend them to anybody.
  17. [R29] STCU Mobile Banking 5/5 · US Mr: Great bank with great customer service and support! I got my wife to close her Wells Fargo account and join STCU. She loves it too!
  18. [R21] STCU Mobile Banking 3/5 · US mobile deposit 😭: Just switched from a national bank to STCU with confidence because I’d seen reviews about a functional app. I’ve been trying to complete a mobile deposit for a few days now and it just says “something’s wrong. try again in a few moments.”
  19. [R22] STCU Mobile Banking 1/5 · US Please fix: Everytime I log on it automatically logs me right back out then force closes on me
  20. [R40] STCU Mobile Banking 1/5 · US Verify Device Every Time: It seems like I have to verify my device just about every time I use the app which is annoying. Every time I hit remember this device. I have verified my device over 30 times in three months. Same phone. Same number.
  21. [R56] STCU Mobile Banking 2/5 · US Asks to remember device every single login: I have run out of names for the app to remember my device. Every single time I login it asks if I want to remember my device and send a code. I have don’t it over 100 times at this point. This is annoying
  22. [R10] STCU Mobile Banking 1/5 · US Technical problems: This app is terrible! I try to use the online banking service and it doesn’t let me connect my external accounts and has so many bugs!
  23. [R27] STCU Mobile Banking 3/5 · US Its great, but: The application likes to crash alot- if this could be addressed of some sort and fixed im sure the app would be more efficient
  24. [R31] STCU Mobile Banking 2/5 · US When it works: Easy to use when it works but really frustrating when it doesn’t. Continuously gets stuck in loops that don’t even allow you to view let alone access your accounts.
  25. [R33] STCU Mobile Banking 3/5 · US Meh: Not a fan of new design. Also why does it ask me several times a day for verification and it ask to save device but then tells me it’s already saved. Annoying needs a bug update

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store