Ent Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R10] 5/5 · US What an improvement!: Interface and log in are way faster than before! Loving the all around touch up!
2. [R4] 5/5 · US Mobile app: Got used to it wasn’t too happy about it at first. I’m a Gen X so I don’t like change very much the good thing that I called in and asked for help. I really like customer service. They were very helpful and showed me step-by-step but now that I’m used to it seems to be OK.
3. [R60] 5/5 · US Best Customer Setvice: ENT has the best customer service hands down! They keep working until the question is answered or the problem is solved. Love ENT!
4. [R71] 5/5 · US Call Center personnel: I called into the call center to speak with somebody and I was treated with excellent customer service very professional and I was thoroughly impressed with Jackie. Thank you and I look forward to doing business with you.
5. [R1] 5/5 · US Visibility: Everything is readily visible and the spending analysis is an eye opener!
6. [R18] 5/5 · US Straightforward and full-featured: I’m not sure what others are complaining about here; their needs must differ from mine. I am very happy with the redesigned app (June 2026). It has everything I need and the integration with their back-end systems works well. I especially like the Card Controls feature, as this is something VERY few banks offer (though finding its new location in the app was
7. [R2] 1/5 · US Broken Wings: After the Wings merger/buyout the app and website interface is horrible. Overly complex, requiring three separate screens just to verify if you want to pay a bill. The app used to show accurate account balance information and now…omg. If it worked perfectly, why would you change it?!!!
8. [R3] 1/5 · US Hate hate hate the new updates.: Since the new update this June, this has been a nightmare. Transferring money used to take 3 steps. Now it takes 8. We counted. It reset all my bill pay dates to several days before my pay check. I had to reset every one of them individually. Then it doubled the payments, so I tried to delete one series….. every single payment new and old was deleted. Speakin
9. [R31] 1/5 · US New App: This new and improved app they released is horrible. There are so many extra steps to pay bills and figure out where the computer engineers and designers put links and work arounds.
10. [R34] 1/5 · US Update sucks.: I’ve been an ENT member for years and genuinely preferred the previous app. This update feels like a step backward. The old app was simple, intuitive, and let me quickly find the features I use most. The new app is much more complicated, requires more taps to get to the same information, and common functions are now buried in menus. It feels like usability was sacrificed for a rede
11. [R6] 1/5 · US Ent since 2007: I’ve been with Ent for nearly 20 years now. This new app is horrendous. Why take away the ‘quick balance’ option? It was perfect the way it was. The “quick balance” in widget form is NOT discreet at all, and it doesn’t even update the balance. I have to log in to the app in order for the widget to update my balance. Which is counterproductive and pointless.
12. [R11] 3/5 · US App update: The new app update is great with one exception. I want quick balance back the way it was before. I don’t like that I have to now add a widget to my screen. And I especially do not like that the widget option is only one size. I do not want the widget taking up a fourth of my screen and that my balance will be visible to anyone near me. Change it back please or at least give different s
13. [R19] 1/5 · US New app: I don’t like the new app. It is no longer user-friendly and then the fact that the quick balance option is a widget. It takes away the privacy of your balance because the widget is right there on the phone and if you unlock your phone and someone standing next to you, they can see all your balance. If it’s not broke, don’t fix it. The other app was perfectly fine. I think this is the one
14. [R41] 3/5 · US Quick balance feature has disappeared!: Just updated the Ent app on my iPhone, only to find there’s no way to check my balance quickly without going through the full login procedure. Please fix this ASAP!
15. [R17] 3/5 · US Used To Be Great: Every since the app update to include Wings and all the changes the app constantly freezes and doesn’t work! Really frustrating considering everything was fine for over 16 years before you updated the app and made whatever changes in 2026. Doesn’t help to delete the app and reload it!
16. [R27] 1/5 · US Crash: This new update is making the app crash and I am unable to bank
17. [R46] 1/5 · US Signs of change: Hello, when I first started using the mobile app it was a godsend. It would load super fast. It was easy to transfer money to my family who also have ent accounts However, in the recent months things have started to change. I can no longer transfer money to any other ent account. The option just doesn’t show up in the app anymore for me. Also every time I try and load the app I ha
18. [R54] 2/5 · US App works but very slow: Once the app loads in it works fine but getting it to load in take at least 5 minutes no matter the service or wifi connection you have
19. [R28] 2/5 · US Version 8.0.1 is a downgrade: Version 8.0.1 of the mobile app is a severe downgrade from previous major version. It lacks a dark mode option, requires more button taps to get places I care about, the layout is less aesthetic, and now the app has issue with my VPN. Overall the app is providing a much worse user experience, in my opinion.
20. [R38] 1/5 · US NO Dark Mode on New App/Digital Upgrade?!?!?: PLEASE add a dark mode toggle! Light mode triggers migraines and if I already have a migraine (as I do right now while leaving this review) and need to use the app, I can’t! Manually adjusting phone brightness or forcing / inverting colors in my iPhone system settings doesn’t solve this issue AND I should not have to do that anyway! What developers
21. [R40] 4/5 · US Still No Dark Mode: Is there anywhere we can provide a meaningful request? Prior to the Wings buyout, ENT did an update to the app that provided that functionality. Having a dark mode option would be helpful.
22. [R42] 1/5 · US ugly UI: GOO BACKKKK WE LIKE DARK MODEEE
23. [R55] 1/5 · US Check scanning is terrible: This is a simple app for checking your account balances. However, if you need to deposit checks the app is very bad. Constant errors trying to make deposits and half the time I need to visit a branch.
24. [R65] 1/5 · US Poorly design, remote check deposit app: The remote check deposit app uses old technology that does not work properly, and it is poorly designed.
25. [R74] 1/5 · US App deposits don’t work: Check deposits don’t work with this app 90% of the time. “System error occurred”. App developers need to fix the check imaging. My business and personal account are at ent and we can rarely deposit checks through this app. Very buggy. Ent should fix the issue or honestly tell users to go to a branch to make deposits.
26. [R165] 3/5 · US It works but has minor problems: It works for what I need it to. But man is depositing a check through the app awful after the most recent update. It’s like the camera is inverted. I cannot get the check in the frame to save the life of me. Ita impossible to deposit a check now through the app. It’s quite frustrating and I hope it gets fixed immediately.
27. [R5] 1/5 · US Bring back the old app: This old app is horrible! There is no need to take up so much space to display a transaction! Why can’t you list them the way you did before? If the user wants more details about the transaction, the user can click into and see the details. Only show a 3-4 transaction a page now vs 15 (or giving an option to display 100) is REDUCED functionality! I can’t imagine anyone like
28. [R8] 1/5 · US This app sucks.: This new update sucks. You can’t even click and see your account anymore. There’s no way to see pending charges. Just absolutely trash app now.
29. [R25] 1/5 · US New app horrible: Can’t see post times anymore , transactions way out of chronological order, and in some cases deposits aren’t listed properly . Old app rocked this new one is both sus and a disappointment
30. [R85] 1/5 · US Never able to transfer or pay bills: The transfer and bill pay features are terrible, even to internal accounts and internal bills. Have had late payments due to not being able to transfer or call in. Frustrating to say the least.
31. [R12] 1/5 · US Cant stop changing unnecessary account functions.: Takes forever to transfer between accounts now. No more dark mode for no reason. These developers are a joke at this point make your minds up.
32. [R23] 1/5 · US Super disappointed with the new update: Major downgrade from the previous app. I guess due to the changeover to Wings, there is nothing to be done. The “start a chat” support function does not work, my password has been rejected multiple times, despite being reset, and all my pending transactions are 24 hours plus behind, which is my biggest issue. Today is my payday, but now it looks like I won’t
33. [R49] 1/5 · US Terrible App: While Ent rolled out the new app for most members months ago I am still on the old version which makes it extremely difficult to manage my Ent CC and loan. This has been the worst banking experience I’ve ever had. I’ll be closing all my Ent accounts.
34. [R51] 1/5 · US Bring back the old app!: I love ENT but haven’t loved this app. Half my family has the old app but I’m stuck with the new one. The old one is better. Hoping Wings app is an upgrade.
35. [R121] 3/5 · US Would like the updated version: I love the update led version of this app when I had it. I had gotten a new phone and when I added all of my apps to my new phone the Ent app was no longer the updated version of the app. I tried uninstalling and reinstalling the app but still am stuck with the old version.
36. [R197] 3/5 · US App reverted to the old version: I had the new version for a few months and I was loving it. Not sure why but it randomly went back to the old version. Kind of frustrating.
37. [R16] 1/5 · US I agree, the new app is bad: The old app was simple and very easy to navigate to where you wanted. Way too much white space around everything now. Which means way too much scrolling. The new app is NOT intuitive. Card controls are split up and in two different locations, just dumb. I know you guys are really proud of this new abomination but you obviously didn’t have your customers in mind when y
38. [R44] 2/5 · US Interface too big: Text size is too large and elements too spread out. Makes it difficult to see what I'm doing even on a max-size phone. I didn't have this problem with previous version
39. [R39] 2/5 · US Update lost my PW and user ID: What a hassle
40. [R47] 1/5 · US Buggy: I should not have to delete the app, redownload, and restart my phone every two weeks because your app wants to say I entered information incorrectly. I use Face ID. How is my face password wrong?? It’s every pay day your app just wants to bug out and it’s insane to me
41. [R86] 1/5 · US Log in: I love this bank, just, the app , I can’t even rate it, it NEVER sends me the verification code so I can’t log in or nothing and its annoying
42. [R13] 1/5 · US App Is Only Barely Usable: This app was only average before, but I got used to it. The June update destroyed it. The UI layout is awful, and Money Insight is no longer usable. Oftentimes the bottom two lines are behind the menu, and why get rid of the options for quickly setting the dates on the spending screen (This Month, 90 Days, etc.). Seriously, do your developers, designers and testers even
43. [R48] 1/5 · US App use: Way too slow to open and requires double face recognition
44. [R24] 2/5 · US What happened??: I never make reviews because I genuinely just don’t care enough, but my god what the heck happened with this update? I’ve been with Ent for about 15 years and I’ve never seen this app updated so horribly. It’s awful! My most used feature, the quick balance view is no longer even an option. Everything is so much harder to navigate and see, the UI is terrible. Transfers feel more co
45. [R22] 3/5 · US WTF!: What the...!!! App was "updated" and and now I just get a screen telling me: "Coming Soon Our new banking app is not yet available. Please try again later." The app updated and was not working for a few hours. It is now functioning fine but to update an app and then get that message was quite bothersome as I had no access and I had no idea when, or even if the app would come back online.
46. [R29] 2/5 · US Not happy with the new updates.: I’m sure the merger with ENT & WINGS has messed up the App…. Much more difficult to use!
47. [R35] 1/5 · US New app is garbage: The new app has potential, but right now it’s garbage. I’m able to log in and look at my account balance, but that’s literally all that works. I’m not able to see payments I’ve made, or transfer money, or pay my bills. Please fix the app quickly.
48. [R32] 1/5 · US What a mess this update is: Horrible new look. Think we forgot to hire a UX dev. Menus don’t flow, there’s no intuitive design methodology here to go between screens. Doesn’t incorporate at all iOS26 design language, leaves large gap of menu at the bottom, no dark mode, no quick balance glance, can’t rename user nicknames, broke plaid integrations, the list goes on. The Wings merger failures beg
49. [R61] 5/5 · US Great credit union: After leaving another bad local credit union, I’m glad I joined Ent! Always help and friendly staff!
50. [R67] 5/5 · US Best banking app: App has been more then helpful in any situation and great resource when it comes to getting personal help. Thanks :)