STCU Mobile Banking

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

1. [R7] 5/5 · US Mobile Banking: So easy to use and all the information you need in one place
2. [R12] 5/5 · US Kyoung: Very easy to use and navigate
3. [R24] 5/5 · US Easy & simple: This app gives me quick access to my checking and savings information with no hassle. As an iPhone application, it’s quick and clean and efficient.
4. [R31] 5/5 · US Easy to use!: This mobile banking app is so easy to use. The interface focuses on what most users need to do daily, but still has the less used functions available. I also just really like STCU. They are innovative, kind, and community oriented.
5. [R1] 5/5 · US Excellent: Excellent employees
6. [R2] 5/5 · US Helpful and courteous: I have used Spokane teachers credit union to pay off a vehicle and also the credit card that has superb rating and interest rate rates. In addition to the rate, even traveling abroad makes it easy anytime I have an issue. I give them a call. They answer the phone and so I’ve had nothing but good responses
7. [R3] 4/5 · US Excellent staff: I just love the people at STCU. They are always helpful and resolve things quite quickly. I would recommend them to anybody.
8. [R13] 5/5 · US Mr: Great bank with great customer service and support! I got my wife to close her Wells Fargo account and join STCU. She loves it too!
9. [R5] 4/5 · US Saving Money: I preface this with the understanding that a lot of my money managing is created easier by the way my budget is set up, but! ; I was able to set up 3 separate checking accounts, each with scheduled deposits and withdrawals that I can manage right from the app! And I only had to pay a one time 10$ membership fee! This sets up my finances to provide for my family, save my money, ( and
10. [R40] 5/5 · US Love STCU: Easy to use, love the mobile deposit, multi-account function, transfer and bill pay ease!
11. [R60] 5/5 · US Online transfers are fast: I like the STCU online app, when I transfer money online, there are no transfer fees, and the transfers are very fast, they instantly show it.
12. [R62] 5/5 · US Excellent Banking App with Great Features!: STCU has been an outstanding app for managing my finances. It’s incredibly easy to use, with a clean interface that allows me to quickly check my balances, transfer funds, and view my transaction history. The mobile check deposit feature works seamlessly, and I love how fast and efficient it is. I also appreciate the robust security features that give m
13. [R15] 5/5 · US Wonderful 5/5: Easy to use and has a lot of nice added features that make integrating budgets and finding new products and services all in the app. STCU’s products and car loan helped me get my finances in order which has been a blessing to say my credit is ‘Excellent’- I am grateful!
14. [R18] 5/5 · US Exceptional App: This app has been very beneficial to me and has allowed me to learn more about finances and has been helpful to me for years!
15. [R43] 5/5 · US 💕: Its been pretty nice. Good interface. I can check my credit score and apply for loans.
16. [R4] 1/5 · US Love/Hate: I love that STCU is a local credit union and with that comes lower interest rates blah blah blah. I’ve never missed a payment on a 34k vehicle… I have thousands of dollars inside my account. Trying to build credit I applied for a credit card and I’m only getting approved for 1/5th of the money I have inside my account. It’s almost like why do I trust them with my money if they can’t tru
17. [R11] 5/5 · US Best bank ever: No fees! Amazing!
18. [R17] 5/5 · US Great local CU: Great local credit union pulled all my out of state financing to STCU to keep it local. Gave me great RV rates at less than 5% and great motorcycle rates at less than 8% down from 15%. Love the service and people.
19. [R19] 2/5 · US It’s okay: It’s nice to see how much you have but mobile deposit doesn’t work majority of the time
20. [R35] 4/5 · US Mobile check deposit: Even with some tech support I still can’t deposit a check to my account. I try to take a picture but the app freezes up.
21. [R49] 3/5 · US Decent and Clean app: Mostly all good things to say. Mobile deposit glitches a bunch though and there is no easy way to see your member number. *facepalm. Overall not a bad app.
22. [R58] 1/5 · US Fix your app: The mobile deposit doesn’t work for checks, it always says error and haven’t been able to deposit a single check without having to go in. It also will not let me log into my wife’s account with linking it to the app for whatever reason, probably the worst app I’ve used for banking
23. [R10] 3/5 · US Login needs some work: You need to incorporate Apple’s password into your login. I don’t want biometric because I have two different logins. One personal and one business. So I don’t want to log into the same one everytime. What I do want is for the app to tell Apple that I am trying to log on to STCU.org so that the keyboard prompts me to use one of the two passwords I have saved in Apple passwor
24. [R21] 2/5 · US Login process is a hassle: It is absolutely ridiculous how bad the login process/verification process. I’m a member of 2 other credit unions that are a dream.
25. [R56] 1/5 · US Login issues over and over: Every few months this app won’t let me login. My account and password info are correct because I can log in on my computer. This app is unusable for days and then will mysteriously start working again. I’m looking for a new bank because this issue continues to come up.
26. [R100] 1/5 · US Verify Device Every Time: It seems like I have to verify my device just about every time I use the app which is annoying. Every time I hit remember this device. I have verified my device over 30 times in three months. Same phone. Same number.
27. [R63] 1/5 · US Please fix: Everytime I log on it automatically logs me right back out then force closes on me
28. [R67] 4/5 · US Best Banking App: I love using the app for whatever comes up, cchecking my accounts, submitting checks, transfering money between accounts, but the one thing I don't like is that recently, and yes I've tried deleting the app and redownloading it multiple times, it's been saying the system not responding.☹️ If someone knows how to fix this or figure out what's wrong please let me know
29. [R69] 1/5 · US Not iOS 18 Compatible: Nothing but a blank white page.
30. [R70] 1/5 · US Stuck on white screen: I’m constantly stuck on the white screen when I open the app. I have a 12 pro max, and have restarted, uninstalled, all the things they have asked me to do. I have gone into the branch and they just tell me that they are having technical issues. It’s unusable at this point. Really disappointing.
31. [R8] 3/5 · US Funds transfer: Wish my business account could transfer funds to my personal account.
32. [R136] 3/5 · US Inconvenient: Great app for personal banking. The only down side is that a business account needs a separate login. For a small business owner this is very inconvenient. You can add the business account as an external account but the app doesn’t allow you to do any payments or transfers. Basically you can’t preform any money management without logging out and signing into the other account. It wou
33. [R175] 1/5 · US Business owners beware: This app is quite frustrating for people who bank with STCU on both the personal and the business side. If you only use them for one of the other it will probably work, but thanks to Face ID and how phones save password information there is no way to switch between personal and business accounts without manually typing in your login and password every time. STCU is awesome
34. [R93] 3/5 · US Satisfactory Banking Interface App: Generally, the app does what it should, allowing me track and conduct transactions across my various accounts. I appreciate the ease of the Bill Pay function. I do not appreciate the removal of the landscape/split screen functionality, which was very useful when working with this app and my various finance management apps.
35. [R110] 2/5 · US CC Available Balance Missing: I’m really missing the ability to see my available credit card balance with this new update! I appreciate being able to see my card balance, but love seeing the available balance as well. Not sure why this function was taken away with this update, but hoping for its return. Other than that- I love you STCU! 💜
36. [R111] 2/5 · US New Update Reduces Function: It seems every once in a while the updates are making my information more obscure. The first change last year was removing my available balance from the snapshot view for my credit card. After the update I had to go into a different window and select to view more information. Now, this most current update removes the ability to see available balance completely for my c
37. [R138] 2/5 · US Good to bad: App was great until recently they update the whole interface and made the card control literally useless. Bring back the old model I want to see all transactions, denied charges and an easy disable/enable card button. The new update is horrendous.
38. [R64] 5/5 · US Missing transactions: When I view transactions from 4 months ago i don’t see my mortgage payments for July and August. also missing some transfers I made.
39. [R115] 2/5 · US Not accurate real-time balances: First I need to say I LOVE STCU, I’ve been with them for almost 6 years and the app used to work well. I don’t know if they updated their app or what, but lately it hasn’t reported my balances correctly during the weekends. So on Sundays it will say I have plenty of money in my account, but when Monday comes around I’m in the negatives because all of the charges
40. [R6] 4/5 · US $trans: I wish I could use Zelle with my account.
41. [R32] 3/5 · US Limited mobile transfers, otherwise it’s the best!: My one and only complaint is that the amount of transfers you can make in a month from your device is limited. Otherwise the app as a whole is efficient, easy to use, and getting support or help is so easy!
42. [R36] 3/5 · US Transfer: Better options to transfer to other credit unions
43. [R61] 1/5 · US Garbage: This is by far the worst app for mobile banking I have ever used!!! Impossible to navigate and make payments from an outside banking account. I wish you could add zero stars
44. [R114] 1/5 · US Used to be good, now worthless to me: Used to be a good app. However, with the supposed “improvements”, I am now unable to do mobile deposits. I get nothing but an error saying “something went wrong”. No kidding. No real support; I’ve tried contacting with zero response. Have tried uninstalling and reinstalling the app and tried multiple devices. It’s definitely a connection problem with the
45. [R123] 3/5 · US mobile deposit 😭: Just switched from a national bank to STCU with confidence because I’d seen reviews about a functional app. I’ve been trying to complete a mobile deposit for a few days now and it just says “something’s wrong. try again in a few moments.”
46. [R130] 2/5 · US Asks to remember device every single login: I have run out of names for the app to remember my device. Every single time I login it asks if I want to remember my device and send a code. I have don’t it over 100 times at this point. This is annoying
47. [R185] 1/5 · US Unable to use Mobile Deposit: I keep getting an error message and I can’t deposit checks using the app. I’ve been doing this for years with another institution and I thought I was switching for a better experience. I was wrong. Fix this issue!!! Also, so inconvenient to have the log off and log back in to switch between personal and business accounts. How is that feature so hard to include? E
48. [R26] 5/5 · US Phone help from Shay, a bank teller in Republic, WA: Shay was amazingly helpful giving me directions to reset my online password. Such a kind and pleasant help in time of need. Thanks!!!