Verithiathe honest score on any app
Updated July 2026 · real, multi-region App Store reviews
Head-to-head

GET Mobile vs Uklon

GET Mobile 4.4★ · Free to download 30
Winner Uklon
Uklon 4.8★ · Free to download 70

Uklon is the better choice for ride-hailing due to its generally reliable service and responsive customer support, while GET Mobile struggles with pervasive performance and reliability issues.

Full reviews: GET Mobile · Uklon

Uklon generally provides a reliable ride-hailing service with responsive customer support, despite some issues with driver availability and app design changes. GET Mobile, on the other hand, is plagued by severe performance problems, frequent bugs, and connectivity issues, making it frustrating and often unusable for its users.

Head to head

Performance & Reliability edge: UklonR1R4R5R6
GET Mobile GET Mobile is widely criticized for being extremely slow, with constant loading screens and buffering R1R6R10. Many users report the app freezing, crashing, or not opening at all R4R12R15. Bugs are common, including menu items disappearing, login issues, and errors when adding funds or ordering R1R5.
Uklon Uklon users report some instances of slow loading and occasional bugs, such as issues with payment and promo codes , or the map not displaying correctly . However, the app generally works well, with some users praising its speed and ease of use . There have been reports of the app not working after updates, but developers have been quick to fix these issues .
Features & Ease of Use tieR5R8R10R11
GET Mobile GET Mobile is used for managing college funds, ordering food, and mobile access R8R11. Users find it easy to use for checking balances and adding funds R8. However, some features are missing, like widgets for meal swipes , and there are issues with adding payment cards R5. The app's core functions are often hampered by its poor performance, making it difficult to use for ordering food or accessing services R10.
Uklon Uklon offers standard ride-hailing features, with some users appreciating new improvements like Live Activities on iOS . However, recent design changes have been met with significant criticism, with users finding the new interface inconvenient and less intuitive . Specific issues include difficulty ordering for others remotely , problems with map accuracy for dropping pins , and the inability to preview routes . Some users also report issues with location detection and the app blocking non-Ukrainian payment cards .
Price & Value tieR13R32R51R74
GET Mobile GET Mobile users express frustration over convenience fees for adding funds to student accounts R13R51. There are also complaints about menu items being carb-heavy and expensive R32.
Uklon Uklon is seen as a good alternative to other services, with some users finding its prices lower R74. However, there are numerous complaints about drivers charging extra waiting fees even when there was no wait , or increasing prices to find a driver R82. Users also report being charged cancellation fees unfairly . Some drivers are also accused of price gouging for short distances .
Customer Support edge: UklonR26R27R61R65
GET Mobile GET Mobile users report a lack of accessible help or support options within the app R26. One user mentioned the developer responded to a bug issue after reinstalling the app R27, but overall, support seems to be lacking for many common problems.
Uklon Uklon receives praise for its customer support, with users reporting quick and effective resolution of issues, even complex ones like accidental money transfers R65R89. However, some users have experienced long wait times on the hotline and unhelpful responses regarding unfair charges or app functionalities R61.
Driver/Service Quality (for ride-hailing) edge: UklonR61R63R70R74
GET Mobile N/A (GET Mobile is not a ride-hailing app)
Uklon Uklon users have mixed experiences with drivers. Many praise drivers for being polite, quick, and having clean cars R74. However, there are frequent complaints about drivers cancelling orders, especially for specific requests like child seats R98R99, or not arriving at the requested location R61. Some drivers are described as rude R70 or uncooperative . There are also issues with long waiting times for cars R63R82 and cars arriving without requested features like child seats R99 or working seatbelts .
Pick GET Mobile if

You are forced to use GET Mobile by your college or institution, as it is primarily designed for university online fund accounts and campus services R8.

Pick Uklon if

You need a ride-hailing service in Ukraine and value responsive customer support, despite some potential app design and driver availability issues R65R89.

Evidence note: GET Mobile's reviews are heavily skewed negative, with many users expressing extreme frustration, which contrasts sharply with its lifetime rating. This could be due to a significant decline in app quality over time or a vocal minority of dissatisfied users. Many reviews explicitly mention being forced to use the app by their institution, which might contribute to lower satisfaction compared to an app chosen voluntarily . Uklon's reviews, while generally positive, also highlight recurring issues with driver availability, cancellations, and recent app design changes.

Frequently asked

Is GET Mobile reliable for ordering food and managing funds?
GET Mobile is highly unreliable, with many users reporting it is slow, buggy, freezes frequently, and often fails to load or process orders, making it borderline unusable for ordering food or managing funds R1R10R12R15.
Does Uklon have good customer support?
Uklon generally has good customer support, with users reporting quick and effective resolution of issues, even complex ones like accidental money transfers R65R89.
Are there any hidden fees or unfair charges with GET Mobile?
Yes, GET Mobile users frequently complain about convenience fees charged for adding funds to student accounts R13R51.
What are the common issues with Uklon drivers?
Common issues with Uklon drivers include cancellations, especially for specific requests like child seats, not arriving at the requested location, and long waiting times for cars R61R82R98R99.

What reviewers actually said

Built only from these 120 real reviews (foreign ones translated). Superscripts jump to the quote here. Apple has no per-review links, so [ref] opens that app's reviews on the App Store.

  1. [R1] GET Mobile 1/5 · US Trash: Slow as heck moving from any menu to another, menu items disappear, I don’t get texts half the time.
  2. [R4] GET Mobile 1/5 · US boo: most buggy worst frickin app i’ve ever used
  3. [R5] GET Mobile 5/5 · US Can’t add card: No option to add card to my wallet. I have an iPhone- don’t understand why this is so complicated.
  4. [R6] GET Mobile 3/5 · US Gets the Job Done: Very slow to load, but otherwise functioned just fine.
  5. [R8] GET Mobile 5/5 · US University Online Funds Account: I use GET Mobile to view my online college fund accounts. It’s easy to use and manage your funds for college!
  6. [R10] GET Mobile 1/5 · US Borderline unusable: It takes a ridiculous amount of time to load when opening the app, clicking any button or changing pages or really attempting to use any functions. Using Get takes significantly more time to fight the constant buffering than it would take to order in person. honestly I am so frustrated i wish i could give it 0 stars at this point.
  7. [R11] GET Mobile 5/5 · US GET: I love the app , it is very easy to used and has helped me GET 🤭, my food on time.
  8. [R13] GET Mobile 1/5 · US Convenience Fee to add funds to student account?: Yall should be ashamed.
  9. [R32] GET Mobile 1/5 · US Less carbs: Slow app, not all menu items available, but mostly it is carb heavy expensive food. Where are the veggies, can’t someone get steamed broccoli? It is a hospital, we teach good healthy diet habits
  10. [R51] GET Mobile 1/5 · US Conscience fee: School forces us to use an app, the makes up pay to use it, then makes us pay a convince fee on that
  11. [R74] Uklon 5/5 · US Shoira Gazaturaeva, passenger: I really liked the drivers' service. They are polite, quickly navigate the area, and the car interior is clean. An excellent alternative to Yandex, and the prices are even lower. Keep it up!👍👍👍👍👍💯💯💯🙏🙏 · translated
  12. [R26] GET Mobile 1/5 · US App doesn’t work: The app doesn’t let me scroll up to guest and there’s no help or support option.
  13. [R27] GET Mobile 4/5 · US Works: Developer responded to bug issue. App works as intended after reinstall.
  14. [R61] Uklon 1/5 · US Terrible service: I want to share my negative experience with this company and their app. On 06/21/2026, I ordered a car for a specific time through the app, after which I received a confirmation from the driver (unfortunately, I can't attach a screenshot here). So, the car didn't arrive, which caused my family to miss the bus, costing me over $1000. When I called customer support, they told me that... · translated
  15. [R65] Uklon 5/5 · US More than just a Taxi 100%: Today, Uklon's customer support resolved my issue in a way that Privatbank's premium support couldn't. I accidentally sent money to the wrong place (it turned out to be a taxi driver), and with the help of the taxi service, my issue was resolved within 30 minutes, even though my request could have been ignored. Supporters Oleksandra and Ruslan, you are 🔥🔥🔥🔥 This is magic! The question of who to contact for a taxi in all... · translated
  16. [R63] Uklon 3/5 · US Review: The last three trips, cars were found within a three-kilometer radius, and I had to cancel some due to long waiting times. · translated
  17. [R70] Uklon 1/5 · US Terrible driver: Rude and probo
  18. [R12] GET Mobile 3/5 · US Doesn’t work well: Some days it works and some days it doesn’t. It’s so frustrating.
  19. [R15] GET Mobile 3/5 · US All I get is the logo: Trash, literally unusable. Been like this for months
  20. [R89] Uklon 5/5 · US Support local business: The Uklon app has its share of bugs, but out of the taxi apps available in Ukraine, it is the most ethical. They even have real customer support that you can talk to!
  21. [R82] Uklon 1/5 · US Time: Very very late it can only find you a driver 1/10 of the time it asks you to keep increasing the price to find you a driver then it says sorry we coudnt find you a driver
  22. [R98] Uklon 1/5 · US Deleting the app. They left my wife and child outside the hospital in the cold: I've been using the service since it was just in a browser, but all good things come to an end. The scheme: I'm a driver, I arrive for an order, and there's a mother with a child (in my case, my wife and child were being discharged from the hospital after inpatient care). Bingo! I cancel the order because I supposedly don't transport children and earn 50% of the trip. Is that normal? Yes, it's normal! And... · translated
  23. [R99] Uklon 5/5 · US Constant deception: Every time we order a taxi with a child seat, they always arrive without one. Only once did a car with a child seat arrive. And once, the driver called back to say there was no seat, asking if we still wanted to go or if he should cancel. · translated

Synthesized from 120 recent App Store reviews · updated July 2026 · View on the App Store